| Address: Bhopal, Madhya Pradesh, 462031 |
Sir,
I was purchased intex aqwa trend mobile from MP Nagar area in Bhopal, India . (bill attached) from the purchased day this mobile was not charged fully. I am not able recognise the problem due to less time, as serving soldier in Indian Army. After one month its started not charging above 50%.
I was given this mobile to MP Nagar service centre, they changed the connector of mobile charging point and PCB of the handset & handed over to me with assuring it will be perfect. I came back to home and charged full night it was not charged the 70% . I am facing very big problem with this mobile from the purchased day. On 02 March agin I visited the care centre, staff again checked and told alright, with in five minutes charging problem raised again. I was handed over the set to the care staff.
I am Woking in Indian Armed Forces in Bhopal. I am not getting time to visit the service centre. For one visit i should take half day outpass which Army not allowed me. Please help me. It was purchased on 13 of Oct 2015.
I was send a lot of emails regarding this problem since I purchased this set. I was honestly used this set for only less than month. Because I am tuning around the care, this is my worest experience with this company mobile. I wants your help to change this set and provide me a new set or exchange this set with other or refund me my amount.
I am waiting for you positive reply. Please help to solve this mobile problem or what ever the alternative source you may use.
I was Lodge the complaint regarding this set in consumers complaint court for positive help. since last three months Intex company has not given me a single reply for my mails and which I already sent. Mails list already send in October, 1st Jan, 10th Jan, 16 Jan, 26 Jan, 02 Feb, 15 Feb, 16 Feb, and 03 March 2016 which I was not get any reply.
I sincerely hope that you company help me from this problem.
Yesterday without jobsheet I handed over set to customer care at MP Nagar.
IMEI NO-[protected]
Thanking you sir.
My contact no- [protected].
Intex Technologies customer support has been notified about the posted complaint.