[Resolved]  Intex Mobile / Intex Technologies — regarding phone repairing

Address:Khordha, Odisha, 751012

I have bought an intex aqua ring in november but in june its touch screen is not worked, then i go to the service center they told me to wait 8-10 days and after we repaired, we will inform you. After 15 days when i am not getting phone i call to the customer care they told me to wait more 3 days and in june 29 they return my phone and told me you should take your phone and give it to us after 10 days because now parts are not available and again i give my phone on july 29 but till now i am not getting my phone. Many times i have call to customer care and service center but they gave me only false hope. Now i am thinking to file a consumer case against your company.
This is my imei number-[protected], mob-[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Intex Technologies customer support has been notified about the posted complaint.
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Comments

Hi Sanskruti, We apologize for the inconvenience. We’re checking this with the service team and the needful will be done for you at the earliest. Kindly allow us 24-48 hours and we'll get back to you. Please wait.

Regards | Team Intex
I have purchase intex HD-4 G in may 17 his touch button are not working
Hi Sanskruti, The needful is being done for your handset and the same will be made available in the next 5-7 working days.Please wait and we'll notify you accordingly.

Regards | Team Intex
Hi Sanskruti, The handset has been repaired and collect by you.
Do reach out to us if you need any further assistance.

Regards | Team Intex

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