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Intex Technologies Complaints & Reviews

1.7
Updated: Sep 22, 2023
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Intex Technologies reviews & complaints page 22

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P
Pobi619
from Guwahati, Assam
Apr 28, 2017
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Address: Sonitpur, Assam, 784501
Website: www.intex.in

Myself Pabitra Das from Tezpur (Assam), I bought an Intex LED HD '32' inch Television (Model no. 3213) yesterday that is on 27-04-17 and i have been told by the dealer that intex service personal will come to your home within 24 hrs for wall mounting but it's been more than a day and there isn't any1 coming to my home and neither any1 calling me about it. Then i decided to call customer care and a lady from Intex service told me that you will receive a phone call from this no. ([protected]) and surprisingly even then no1 is calling me...regarding WALL MOUNTING... I am truly fed up now...
Jun 6, 2017
Complaint marked as Resolved 
Intex Technologies customer support has been notified about the posted complaint.
Verified Support
May 06, 2017
Intex Technologies Customer Care's response
Hi Pabitra, regret the unpleasant experience. Please share your contact details so that we can get in touch with you.

Thanks | Team Intex
It switchs off automatically and turn on WiFi
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    Santosh Darwandar
    from Mumbai, Maharashtra
    Apr 26, 2017
    Resolved
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    Address: 400097

    I have purchased intex aqua phone worth rs:5000/- on 23rd april 2017 at belgaum karnataka next day i came to mumbai (My job location).
    I facing lot of issues in my phone
    When i went to service center they told to there is problem in motherboard and to replace this mobile with new one i need to go back to karnataka within 7 days which is not possible for me
    Why they are not replacing this mobile in mumbai.
    I have original bill with me.
    May 27, 2017
    Complaint marked as Resolved 
    Intex Technologies customer support has been notified about the posted complaint.
    Verified Support
    Apr 26, 2017
    Intex Technologies Customer Care's response
    Hi Santosh,

    We sincerely regret the inconvenience caused to you. Please share the job sheet no. if any or help us with us so that we can assist you at the earliest.

    Thanks | Team Intex
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      S
      Sahil Rahman
      Apr 25, 2017
      Resolved
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      Address: New Delhi, Delhi, 110086
      Website: [email protected]

      Sir mene intex aqua young ka mobile liya tha but usme charging late ho rahi hai aur muskil se 4-5 hour battery chalti hai isliye me apke service center sultanpuri ke yashi Telecom gaya tha but vaha ye problem solve nahi hui hai aur mujhe chakkar lagate lagate 1 week ho gaye aur upar se vo misbihave kar rahe the sir plz help me and solve my problem sir ap kuch karo ya me kuch karu me bhi apka customer hu
      May 27, 2017
      Complaint marked as Resolved 
      Intex Technologies customer support has been notified about the posted complaint.
      Verified Support
      Apr 26, 2017
      Intex Technologies Customer Care's response
      Hi Sahil,
      We sincerely regret the inconvenience caused to you. Please share the job sheet no. with us so that we can assist you at the earliest.
      Thanks | Team Intex
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        S
        Srinath Naidu
        from Gudivada, Andhra Pradesh
        Apr 22, 2017
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        Address: Hyderabad, Andhra Pradesh, 500038

        Mobile not charging well, it takes 6 to 8 hours to fully charged. I am do servicing with their service centers, service center people simply told take new phone/mobile. These mobiles gives high radiation, and when ever talking in phone these mobiles gives high high radiation. These mobiles and chargers not supported to any other chargers and mobiles.
        Intex Technologies customer support has been notified about the posted complaint.
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          sohilcloud9
          from Ahmedabad, Gujarat
          Apr 22, 2017
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          Address: Anand, Gujarat, 388001

          Respected sir/madam, on date[protected] i have lost my intex cloud 9 mobile evening time between 9:pm to 9:45 pm at anand city, gujarat. Lost clocation is lambhvel road, opo - iris hospital, near indira statue, anand city, gujarat.
          Emei no is: [protected] and [protected]. My contact no is [protected]. Email : [protected]@yahoo.com. Please help me to find my handset on asap basis.
          Thank you
          Intex Technologies customer support has been notified about the posted complaint.
          Apr 22, 2017
          Updated by sohilcloud9
          i have received fraud call from [protected] after submitting the complain on consumer complain. As he said I am from Intex costumer. bloody guy was asking my bank details to refund my stolen mobile cost. please beware everybody, don't share your bank details to anyone
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            V
            Vishvesh Paliwal Vishu
            from Lucknow, Uttar Pradesh
            Apr 19, 2017
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            Dearest sir
            I am vishvesh paliwal.in my life i brought a first phon, named intex aqua fish, in the starting month of november 2016.in starting some days it was nice, bt after some days i got some technical problem. After a long suffered i called intex helpline and register complaints many time about problem like overheating, battery - backup & charging about 10 rupees every day. But after 2-3month later i didnt received any help about such critical problem... So finally i decided to go in consumer court.. Before registering in court i just want to inform you that your consumer is not happy and satisfied with services...
            May 21, 2017
            Complaint marked as Resolved 
            Intex Technologies customer support has been notified about the posted complaint.
            Verified Support
            Apr 20, 2017
            Intex Technologies Customer Care's response
            Hi Vishvesh,
            We're sorry for the inconvenience. We request you to kindly visit the nearest service center and get the device checked. Kindly click on the following link and select your state and city and get the details of the nearest service centre. URL : http://www.intex.in/SupportIntex/Index

            Thanks | Team Intex
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              R
              ROHIT KARKE
              from Pune, Maharashtra
              Apr 15, 2017
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              Address: Jalna, Maharashtra, 431203

              Dear sir/Madam,

              Respected sir i had bought an intex aqua sense 5.0 hd on[protected] whose imei no is [protected] and now its display and touch is not working properly and mobile is not functioning well and i went to your service centre then i was told that it with my mobile is in warranty so you are requested to help me so that our faith in your company be still remain thankyou contact no.[protected]

              I am ROHIT KARKE My INTEX AQUA SINSES.DMobile submitted on date 6/12/2016 and problem /touch not work this mobile he called on tall free number but they took complaint number But they didn't solved problems and bol name ROHIT KARKE .Job sheet number 950ESTTSP and contut number [protected], [protected]. I request to you that give to my mobile from Intex service centre.
              till deat not recive my cell phone what happen no resposne your service center
              one humbale requesr for u sir/madam
              plase replya and send my mobile repaire

              Regards

              Rohit Karke
              +91.[protected].[protected]
              Mobile model no aqua sense 5.0
              +1 photos
              May 22, 2017
              Complaint marked as Resolved 
              Intex Technologies customer support has been notified about the posted complaint.
              Verified Support
              Apr 21, 2017
              Intex Technologies Customer Care's response
              Hi Rohit,
              We have noted your details. We'll have this checked with our team and shall update you at the earliest.

              Thanks! Team Intex
              6 months back we purchased this mobile, battery upto 40% only it will work, wen it's 39% mobile will switch off, already 2 times its came from service center but no use, pls take necessary action, we required mobile immediately and otherwise replace the mobile
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                వెంకట రామిరెడ్డి
                from Hyderabad, Telangana
                Apr 14, 2017
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                Address: 500034
                Website: on dealer

                Lines in screen:- dear tem i bought intex led tv mdel 4016 months back from a dealer but from last sunday morning it will comes with lines. Iwas call to customer care and one engeneer was came and he checked the tv and said there is no physical damage in hole tv. Then one person calling from intex and he said it will not comes under warranty but my tv has 3 years warranty. And said it will repair with the cost of 16700/-. But when i am seeing the tv suddenly lines ae come on entire srceen so this is not an physical damage... So why people are said that much of amount if my tv will not repaired i will complaint on court ok...
                +10 photos
                Intex Technologies customer support has been notified about the posted complaint.
                Dear sir/madam

                I have lost my intex aqua i5octa yesterday bearing mo no.[protected] and other sim in other slot

                Purchased more than a year back
                How to find It, what should i have to do ...etc

                Please help

                [protected]@gmail.com
                [protected]
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                  A
                  Anil5sharma
                  from Srinagar, Jammu and Kashmir
                  Apr 13, 2017
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                  Address: Jammu, Jammu and Kashmir, 180001
                  Website: its intwx service center

                  I've visit to intex service center gandhi nagar jammu. Only software problem in my phone, they only reset my phone and gave my back in just 5-6 min and take 950 rupees and no bill or cash memo given to me, they said Intex is not providing bill. I really upset with your service, i think if service certified person take charges like this so outside is better then your service. Regarding this contact me on [protected]
                  My name is Anil sharma.
                  Your service center are so rude and not treat well to their customers, and they don't have knowledge, my phone have software problem but they said its touch problem you have to change screen and touch combo.
                  Intex Technologies customer support has been notified about the posted complaint.
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                    S
                    sivsankar86
                    Apr 11, 2017
                    Resolved
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                    Resolved

                    Address: 600129

                    I am Sivasankar. My Intex Mobile - Aqua Power+ had some charging probem and I have visited Access Zone Service center chennai.

                    1. They have said need to change the MainFb - charging strip on 24/1/2017 and it will cost Rs.650. I said ok and the mobile got repaired on 2/2/2017 and i paid Rs. 650 and got it. Within 2 days its dont work and i where out of station for a month.

                    2. Again I visited the service center and complained. But they said need to change it AGAIN. So its second time i need to pay to change MainFb - charging strip. They said same charge but after long conversation they accepted me to pay Rs. 400

                    Send complaint around[protected] and again amount paid Rs. 400 on 10/4/2017

                    What a worst Intex handset which had charging problem and service with their service center and not worked and need to pay again to change the spare.

                    The mobile amount need to reversed on this worst Intex model or replace it will working mobile for me.

                    Enclosed the 2 bills from Access Zone Service center.

                    Please take an action on this and revert me.

                    Regards,
                    Sivasankar A
                    [protected]
                    [protected]
                    +1 photos
                    May 20, 2017
                    Complaint marked as Resolved 
                    Who marked this as resolved. I didnt got any update about my complaint??????
                    Intex Technologies customer support has been notified about the posted complaint.
                    Apr 08, 2017
                    Suman Bhamu's response
                    My cont no [protected]
                    Verified Support
                    Apr 12, 2017
                    Intex Technologies Customer Care's response
                    Hi Sivsankar,
                    We sincerely regret the inconvenience caused to you. Please share the job sheet no. with us so that we can assist you at the earliest.

                    Thanks | Team Intex
                    The battery is not working and it is within the warranty period. The service center at Ponda, Goa is refusing to replace it within warranty saying that system is not allowing to replace. The purchase date is Oct 22 2016 and todays date is April 11 2017. Please help me resolve this issue asap.
                    I have new mobile purchase last month intex cloud style 4g mobile but camera proper not pik a picture
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                      S
                      Shubham Jitiya
                      Apr 10, 2017
                      Resolved
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                      Address: Ahmedabad, Gujarat, 380026

                      Respected sir,
                      I gave my mobile (intex aqua ace II) 6-7 times n service center near odhav, then after a long time it is resolved . but now my mobile is not charging from 2 days this time i gave my mobile to service center near CTM. At there i gave 2 times, and now also same as my mobile i think they did't do anything.
                      Sorry to say, but ur mobile is really very worst!
                      What will I do now????? right now i want my phone very immediately
                      (Charging problem, battery problem, when i use mobile for 15-20 min. mobile is getting tooo hot..!)
                      May 20, 2017
                      Complaint marked as Resolved 
                      Intex Technologies customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 11, 2017
                      Intex Technologies Customer Care's response
                      Hi Shubham,

                      We sincerely regret the inconvenience caused to you. Please share the job sheet no. with us so that we can assist you at the earliest.
                      Thanks | Team Intex
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                        J
                        junwal2000
                        from Mundi, Madhya Pradesh
                        Apr 9, 2017
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                        Address: Indore, Madhya Pradesh, 452001

                        Sir i have purchased one intex aqua speed hd (sea blue) online from amazon and within a year the touch is not working . i take the mobile to the nearest authorized intex mobile service centre at intex technologies (india) ltd. C/O /Ayushi Electronics and handover them for repair on 07/03/2017 . The moblie is in warranty period and person at service centre said that the touch is available. my job sheet no. is[protected]T001, it was almost one month over and i have`nt get my mobile repaired . i request you to please check the status so that the company give me my mobile repaired or replaced with new mobile.

                        Thanks

                        Rakesh junwal
                        205 -A -Abhinandan nagar indore
                        pin 452001
                        mobile [protected], [protected]
                        Intex Technologies customer support has been notified about the posted complaint.
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                          R
                          Rajesh Galchar
                          from Ahmedabad, Gujarat
                          Apr 8, 2017
                          Resolved
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                          Resolved

                          Address: Surat, Gujarat, 395003
                          Website: www.consumercomplaints.in/new_complaint

                          Mobile is not yet repaired. Even though a lot of time has gone.
                          First time I was to the registered service center of intex for repairing my Mobiles touchpad because it's not working properly and receiver alsoAsked from the Service Center will be 7 days. And I will have another 15 days or so he was told to return after seven days. I do not understand why so much delay to the
                          +1 photos
                          May 22, 2017
                          Complaint marked as Resolved 
                          Intex Technologies customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 10, 2017
                          Intex Technologies Customer Care's response
                          Hi Rajesh,

                          We have escalated your concern to our service team and shall soon share an update on this. Appreciate your support.

                          Thanks! Team Intex
                          The phone does not charge fully even after 10 hours charging. Bought phone in october and in december battery stopped working properly. After getting the battery replaced it is again not charging fully even if it is charged all day or all night. Phone not working to satisfaction, want it returned and money refunded.
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                            K
                            kaberi hazarika
                            from Dehra Dun, Uttarakhand
                            Apr 8, 2017
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                            Address: Gurgaon, Haryana, 122001

                            Hi. I purchased an intex aqua pride handset in october 2016. The android system got corrupt within two months. The phone was within the warranty period, so i submitted it in the gurgaon service center on 20th january 2017.

                            Address:
                            Shop no 578/2, new railway rd, near obc bank, gurugram, haryana 122001

                            Since then, i have been issued 5 different jobsheets for the same problem. I received calls from the customer care department saying my issue has been resolved and i may pick it up. So, i went to the service center 5 times till date:
                            First time, they misplaced my original battery with an old and non fuctioning battery. So the phone could not be switched on.
                            Second time, they changed the battery but my original android issue was left untouched.
                            Third time, they took in the phone but did nothing to resolve the problem.
                            Fourth time, they pretended to be clueless and said it will go to the company. Now, a fifth jobsheet has been issued.
                            Jobsheets numbers:
                            20th january[protected]t001
                            2nd february[protected]t001
                            20th february[protected]t001
                            5th march - lost the jobsheet number
                            30th march[protected]t001
                            All the above nonsense has happened within a span of three months and still counting. The assistance number never rings. Whenever i called the intex customer care number they say they will look into the matter and give me resolution within a week. But till date i have not received my phone. Please tell me what to do now.
                            Intex Technologies customer support has been notified about the posted complaint.
                            Apr 08, 2017
                            Updated by kaberi hazarika
                            Attaching a photo of the original Android issue of my phone.

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                              S
                              Shail Shukla
                              from Jabalpur, Madhya Pradesh
                              Apr 7, 2017
                              Resolved
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                              Address: 495001
                              Website: www.intexmobile.in

                              Dear team,

                              I have given my mobile to your service center date 08/10/2016 for display repairing but till date I am not receive the same. Can I know in how many days I will receive same? If I Will not get the same within 5 working days I will go to consumer court against you. Hence requesting you to pls look in to the matter and resolve the same on priority basis. Details are bellow.

                              Model - aqua genx
                              S S No - 331069

                              Regards
                              Shail Shukla
                              Bilaspur (C.G.)
                              Mob : +91 [protected]
                              Res : +[protected]
                              May 23, 2017
                              Complaint marked as Resolved 
                              Intex Technologies customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 10, 2017
                              Intex Technologies Customer Care's response
                              Hi Shail, We sincerely regret the inconvenience caused to you. Please share the job sheet no. with us so that we can assist you at the earliest.

                              Thanks | Team Intex
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                                deepakbans
                                from Mohali, Punjab
                                Apr 6, 2017
                                Resolved
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                                Address: Sirsa, Haryana, 125104

                                I purchased Intex i6 on 16/05/2016 Having a warranty of 12 months. Now obile has issue relating to Display and Sim Card slot. Intex service centre said that your warranty is void as your sim card slot is damaged and he is also refsuing to repair the display as your warranty become void due to sim card slot damaged. BUT as per Intex warranty card guidelines warranty is not valid for damages resulting due to breakages and warranty does not become void. So asper intex warranty guidelines I am eligibles for warranty against Display of my mobile.
                                May 21, 2017
                                Complaint marked as Resolved 
                                Intex Technologies customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 07, 2017
                                Intex Technologies Customer Care's response
                                Hi Deepak,

                                We're sorry for the inconvenience. We request you to kindly visit the nearest service center and get the device checked. Kindly click on the following link and select your state and city and get the details of the nearest service centre. URL : http://www.intex.in/SupportIntex/Index

                                Thanks | Team Intex
                                Deat Sir
                                My intex cloud treat gray doul sim mobile has been suddenly switched off. Now Intex cloud treat Mobile was not opening and not indicate when it was changing. It was like a dead Mobile. I purchased this mobile on online by Amazon on 25 Feb 2017. Purchased Invoice number is HR-DEL[protected]. Please solve my problem earlyest.
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                                  Yatish Naman Asthana
                                  from Jamshedpur, Jharkhand
                                  Apr 5, 2017
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                                  Resolved

                                  Address: East Champaran, Bihar, 845401

                                  The screen of my Intex Cloud Force was broken due to a fall of 25 inch although there was CORNING gorilla glass on it but it broke...my phone is still in the warranty period...I contacted CORNING they said to contact the manufacturer so I contacted you.
                                  Plz tell how it will be replaced or repaired...should I contact my nearest service centre.
                                  Kindly somehow get it replaced or repaired
                                  Thank you
                                  May 20, 2017
                                  Complaint marked as Resolved 
                                  Intex Technologies customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 06, 2017
                                  Intex Technologies Customer Care's response
                                  Hi Yatish,
                                  We're sorry for the inconvenience. We request you to kindly visit the nearest service center and get the device checked. Kindly click on the following link and select your state and city and get the details of the nearest service centre. URL : http://www.intex.in/SupportIntex/Index

                                  Thanks | Team Intex
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                                    T_Mandar
                                    from Satara, Maharashtra
                                    Apr 4, 2017
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                                    Address: Satara, Maharashtra, 415002

                                    Respected Sir/Madam
                                    I had lost my Mobile Intex Aqua Strong 5.1 somewhere, whose IMEI No. [protected] and [protected] and in which there are two sim inserted. 1) [protected] (Idea[protected].
                                    I block the Sim [protected] (Idea) from Idea Service Center. Please help me to locate my cell - phone of above IMEI's and to get the details of New inserted Sim in my cell - phone.
                                    Kindly, I will be obliged.
                                    Herewith I attache the purchase order of Intex Aqua Strong 5.1 from Ebay online shopping.

                                    Mandar Tatpuje
                                    [protected]
                                    email : mandar.[protected]@gmail.com
                                    +2 photos
                                    Intex Technologies customer support has been notified about the posted complaint.
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                                      shadilmfg
                                      from Kolkata, West Bengal
                                      Apr 4, 2017
                                      Resolved
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                                      Resolved

                                      Address: Khordha, Odisha, 751003
                                      Website: SNAPDEAL

                                      My intex mobile hangs a lot.i submitted it to intex service center on 23 february 2017.but till now they have not rectified it.they are telling its mother board problem the phone is at company, my repair jobsheet no is[protected]T001
                                      name is SHAIBA AMIT PATTANAIK. i have bought it from snapdeal, but hey old to go to intex store, and intex store are keeping my phone since 45 days.i am in deep trouble
                                      Apr 23, 2017
                                      Complaint marked as Resolved 
                                      this site helped me a lot i got my phone within 2 days.thank you sooooooooooooo soooooooooooo much.i will tell if further problems arise.again thanks a lotttt the concerning officer, really doing great job
                                      Intex Technologies customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 06, 2017
                                      Intex Technologies Customer Care's response
                                      Hi,
                                      We have escalated your concern to our service team and shall soon share an update on this. Appreciate your support.
                                      Thanks! Team Intex
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                                        Nilambuj k
                                        from Raebareli, Uttar Pradesh
                                        Apr 3, 2017
                                        Resolved
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                                        Resolved

                                        Address: Allahabad, Uttar Pradesh
                                        Website: intex

                                        To,
                                        Intex Technologies (India) Limited
                                        D – 18/2, Okhla Industrial Area, Phase – II
                                        New Delhi – 110020, India
                                        Sir,
                                        Respectfully I beg to say that my name is Sujay and I have a intex mobile phone (INTEX AQUA 4.5E)(Purchasing date 04/08/2016) and its IMEI No.[protected]. The power button of mobile phone does not work, So I went to Allahabad service center for repair, but they did not repair it because they said that my warranty has been expired but I purchased it 04/08/2016. After that I informed at[protected] on 22/3/2017 but I do not get reply so again i called on 28/03/2017 but I dont get any service so i again called today but I dont get reply.
                                        So its my humble request please help me.

                                        Sujay
                                        mob no. [protected]
                                        [protected]
                                        Allahabad
                                        May 20, 2017
                                        Complaint marked as Resolved 
                                        Intex Technologies customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 07, 2017
                                        Intex Technologies Customer Care's response
                                        Hi Rahul, We sincerely regret the inconvenience caused to you. Please share the job sheet no. with us so that we can assist you at the earliest.

                                        Thanks | Team Intex
                                        Kindly provide me with cost of camera, touch screen and camera of Intex aqua hd power as all three are having problems and need replacement.
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