[Resolved]  Intex Mobile / Intex Technologies — Speaker/ woofer complain#[protected]

Address:122001
Website:www.intex.in

With reference complaint no.[protected], this is to inform you that i had a worst experience with intex. Within the 4 months of the period two times i have complained for this. It is totally harassment for me to chase you people for making it repair again and again. After repairing first time, it's volume went down and not clear although. At 50 points which is its highest volume, sound doesn't go outside of my house. Before this product i have used 2.1 which sound was too good.
I directly visited in your service center and the people who is setting over there named nityanand panday, his behave is totally harsh and weird. He is shouting anything like this. He gathered 4 people from their center and force me to acknowledge the product volume. He asked me to pay 2000 more for so that we can replace the product and the other product is giving is tower speaker which is 4.1 while i have paid for 5.1 also doesn't like good. I have called yesterday in your customer care and requested to transfer the call to your senior but they asked me our senior will which not yet called.

Please give me another modal which include at least bass treble option and sound quality should be good in the same range.
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Aug 17, 2016
Complaint marked as Resolved 
Intex Technologies customer support has been notified about the posted complaint.
Verified Support
May 23, 2016
Intex Technologies Customer Care's response
We are working on your complaint and we will try to resolve it as soon as possible. Also we will update the status to you accordingly.
Complaint comments 

Comments

Intex Mobile — NOT REPLACE PHONE

SIR MY VYSAKH. I WAS PURCHASE A NEW PHONE INTEX . WITH IN ONE TAKE THAT WAS NOT IN WORKING CONDITION . THE R NOT REPLACE THAT.

Intex Mobile — POOR SERVICE FROM SERVICE CENTRE & UNSATISFIED SERVICE

I HAVE INTEX AQUA Y2.IN THIS PHONE THERE IS NO NEW APP IS DOWNLOADED FROM PLAY STORE.SO I APPROACH TO THE INTEX SERVICE CENTER, BAPUNAGAR, AHMEDABAD, GUJARAT. BUT ITS JUST A WASTE OF TIME &MONEY SO PLEASE REPLACE MY PHONE
I purchased Aqua power + on[protected] form authorised dealer - Pushpa enterprises, Kavi nagar, Ghaziabad, vide bill no. 141. Since then it has been repaired 10-12 times for same problem of not charging. I am now exhausted running to service centre each time for same problem, the phone is defective., don't want to get it repaired again. So I want a new replacement. If you don't allow replacement, I am taking legal action against company for mental harassment. Also will complaint to consumer court, PMO, Min. of communications, media, everywhere.

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