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Intex Technologies Complaints & Reviews

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Updated: Sep 22, 2023
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Intex Technologies reviews & complaints page 18

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N
nabhus
from Mumbai, Maharashtra
Aug 5, 2017
Resolved
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Address: 462001

Dear sir/madam,
I purchased "intex aqua power plus (Black-champagne)" with imei no. [protected] and 013 on january 2016 through amazon online shopping and dealer was mr. Umang patel. Since after receiving the mobile phone, i immediately complained about the charging problem of the phone to the dealer i. E, mr. Umang patel, but he recommended me to go to service station. After it i went to the service station. He has repaired my mobile.

But after it all the same problem again came to the phone, for which he has charged me around rs. 600/-, which i have paid. Again within six months my mobile phone is not getting charged and having a problem of not charging for which the service station is not taking any responsibility and guarantee after the repairing for the phone.

Now, i request to the intex mobile company, either you solve my problems or i have to go through higher authority of your company to complaint about the bad quality of the phone supplied and worst service centers stores facilities.
Aug 6, 2021
Complaint marked as Resolved 
Intex Technologies customer support has been notified about the posted complaint.
Aug 06, 2017
Sachidra Kumar Singh's response
d
Kindly submit the handset at the service centre and share the job sheet number with us. We'll check and get the needful done for you on priority.

Regards | Team Intex
Please let me know about the conditions (payment, repairing etc) for the mobile.
nabhus's [Complaint's author] reply, Aug 10, 2017
Please let me know about the conditions (payment, repairing etc) for the mobile.
Intex Technologies Customer Care's response, Aug 10, 2017
Verified Support
Kindly visit the service centre and the service team will check the device and confirm the repair cost and time with you.

Regards | Team Intex
nabhus's [Complaint's author] reply, Aug 18, 2017
dear sir,
I have purchased Intex Aqua Power Plus (Black-Champagne) of Rs.7, 250/-. which has been repaired 2 times already and still not working and to be repaired.
I brought Intex mobile phone on January 2016 with a good amount paid. but the mobile set is in the condition of not working.
I have repaired it for 2 times. For first time it was under warranty and second time I paid Rs 600/- to service center and now for the third time still I have to pay.
I strongly condemn your service, and appeals you to either return my mobile or get it serviced for which I will not pay.

If that much costlier mobiles have only 1.5 years of life than how can a general peoples will bear it. If your company can't listen to my complaints than I can talk to your higher authorities.
Dear ser

I sachendra kr. singh MY mobail intex acua s7 Date 25|/7/2017 Deleved sarvice center Sakchi Jamshedpur couse Repairin But no infarmation mobail status
We apologize for the inconvenience. We would like to check this for you. Kindly share your job sheet number and allow us to look into the matter and do the needful.

Regards | Team Intex
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    Sanskruti Gourav
    from Bhubaneshwar, Odisha
    Aug 4, 2017
    Resolved
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    Address: Khordha, Odisha, 751012

    I have bought an intex aqua ring in november but in june its touch screen is not worked, then i go to the service center they told me to wait 8-10 days and after we repaired, we will inform you. After 15 days when i am not getting phone i call to the customer care they told me to wait more 3 days and in june 29 they return my phone and told me you should take your phone and give it to us after 10 days because now parts are not available and again i give my phone on july 29 but till now i am not getting my phone. Many times i have call to customer care and service center but they gave me only false hope. Now i am thinking to file a consumer case against your company.
    This is my imei number-[protected], mob-[protected]
    Aug 7, 2021
    Complaint marked as Resolved 
    Intex Technologies customer support has been notified about the posted complaint.
    Hi Sanskruti, We apologize for the inconvenience. We’re checking this with the service team and the needful will be done for you at the earliest. Kindly allow us 24-48 hours and we'll get back to you. Please wait.

    Regards | Team Intex
    I have purchase intex HD-4 G in may 17 his touch button are not working
    Hi Sanskruti, The needful is being done for your handset and the same will be made available in the next 5-7 working days.Please wait and we'll notify you accordingly.

    Regards | Team Intex
    Hi Sanskruti, The handset has been repaired and collect by you.
    Do reach out to us if you need any further assistance.

    Regards | Team Intex
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      A
      Arpita Kutlehria
      from Delhi, Delhi
      Aug 3, 2017
      Resolved
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      Resolved

      Respected sir/madam,
      My father have ordered for mobile phone online model intex cloud fame 4g in august 2016 and after six months its software got damaged. I went to service centre chandigarh for its repair and now agian after four months, it suddenly stopped working. No app is working and i can't even call. I only can receive calls and nothing else. For three days i have been suffering a lot and even they sevice centre has shifted to secor 47 from 35. So, i want you to either repair phone or return it.
      Thanking you.
      Aug 7, 2021
      Complaint marked as Resolved 
      Intex Technologies customer support has been notified about the posted complaint.
      Aug 03, 2017
      Updated by Arpita Kutlehria
      I want to replace my phone or to repair it.
      Hi Arpita, We're sorry for the unpleasant experience.
      Kindly submit the handset at the service centre and share the job sheet number with us. We'll get the needful done for you on priority.

      Visit us here to share the job sheet : http://bit.ly/2qI8AZz

      Regards | Team Intex
      Arpita Kutlehria's [Complaint's author] reply, Aug 6, 2017
      Thank you Sir.
      I will submit my phone as soon as possible.
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        R
        Rj Bansal
        from Haldwani, Uttarakhand
        Aug 2, 2017
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        Address: Muzaffarnagar, Uttar Pradesh, 251001
        Website: intex

        I bought a new mobile intex aqua eco 4g on 28/09/2016. I faced some problems like power button and the speaker was not working properly. I visited intex customer centre (In decemeber 2016) which is in ch charan market, muzaffarnagar. He told me to give him 2 copy of bill and it will repair in one week. Due to some busy schedule i forget to give my mobile for repairing. Now today again i visited same centre (29/07/2017) and he told me that it will not repair under warantee time. We have to pay rs.250 for speaker and rs.150 for power button repair charges. And he will repair the set in 2 days. Even i told him that i will against you. He said do what you want. I will not repair your without taking money from you... Now may i know why i give the charges for repairing of my mobile??? Still i have 2 months left in my warranty time.. Kindly review on this problem
        +2 photos
        Intex Technologies customer support has been notified about the posted complaint.
        Aug 02, 2017
        Updated by Rj Bansal
        I bought a new mobile intex aqua eco 4g on 28/09/2016. I faced some problems like power button and the speaker was not working properly. I visited intex customer centre (In decemeber 2016) which is in ch charan market, muzaffarnagar. He told me to give him 2 copy of bill and it will repair in one week. Due to some busy schedule i forget to give my mobile for repairing. Now today again i visited same centre (29/07/2017) and he told me that it will not repair under warantee time. We have to pay rs.250 for speaker and rs.150 for power button repair charges. And he will repair the set in 2 days. Even i told him that i will against you. He said do what you want. I will not repair your without taking money from you... Now may i know why i give the charges for repairing of my mobile??? Still i have 2 months left in my warranty time.. Kindly review on this problem

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          N
          Nemo VAM
          from Ranchi, Jharkhand
          Jul 31, 2017
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          Address: Muzaffarpur, Bihar, 842005

          Here your employees are ruthless and very bad mannered. They took my cellphone on 05-07-17 and today is 31-07-17 and they are not responding to my phone calls. Do i need to do a police fir for this?
          My cellphone is intex aqua power hd 4g.
          I want my money refunded because i'm not satisfied with the service of intex company and they should apologize for the trouble they gave to me.
          Intex Technologies customer support has been notified about the posted complaint.
          Not working
          minerva g shoppe
          ettumanoor
          kottayam pin 686631
          ph [protected]
          [protected]
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            M
            Manish Dagli
            from Kolkata, West Bengal
            Jul 31, 2017
            Resolved
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            Resolved

            Address: Patna, Bihar, 800001

            Model cloud S9 given for service issur dated 22.06.17 vide jobshhet number[protected]T001, Serial number of product is [protected].

            Not yet resolved. If it will take so many days to repair a product (paid service) than how we will go for your product in future
            Aug 6, 2021
            Complaint marked as Resolved 
            Hi Manish, We apologize for the inconvenience. We’re checking this with the service team and the needful will be done for you at the earliest. Kindly allow us 24-48 hours and we'll get back to you. Please wait.

            Regards | Team Intex
            Hi Manish, A replacement has been processed for you and the same has been collected by you.
            DO reach out to us if you need any further assistance.

            Regards | Team Intex
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              Rj Bansal
              from Haldwani, Uttarakhand
              Jul 29, 2017
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              Address: Muzaffarnagar, Uttar Pradesh, 251001
              Website: INTEX

              I bought a new mobile intex aqua eco 4g on 28/09/2016. I faced some problems like power button and the speaker was not working properly. I visited intex customer centre (In decemeber 2016) which is in ch charan market, muzaffarnagar. He told me to give him 2 copy of bill and it will repair in one week. Due to some busy schedule i forget to give my mobile for repairing. Now today again i visited same centre (29/07/2017) and he told me that it will not repair under warantee time. We have to pay rs.250 for speaker and rs.150 for power button repair charges. And he will repair the set in 2 days. Even i told him that i will against you. He said do what you want. I will not repair your without taking money from you... Now may i know why i give the charges for repairing of my mobile??? Still i have 2 months left in my warranty time.. Kindly review on this problem.
              +2 photos
              Intex Technologies customer support has been notified about the posted complaint.
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                S
                shwetank saraf
                from Morjim, Goa
                Jul 29, 2017
                Resolved
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                Address: Pune, Maharashtra, 411018

                Very bad experience with intex service centre in pimpri. Most ignored person in centre is "customer".
                I submitted in warranty phone 1 week back, till now no response from them.
                Noone pickups the phone to track status of my phone.
                When i personally visited them then they started looking into phone. How irresposible is this.

                I hope someone from intex is looking into this. I wonder how intex is going to survive the competition.

                Global enterprises, pimpri, pune
                +1 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                Intex Technologies customer support has been notified about the posted complaint.
                I bought intex aqua supreme plus..it was said that this handset supports 4g volte. But it does not at all. In preffered network type it shows 4g(recommended ) but it does not switched to 4g whenever is selected.I want my money back
                Hi Swarup, We’re sorry for the inconvenience. Kindly visit a nearby service centre and get the device checked.
                Click on the following link and select your state and city and get the details of a nearby service centre. URL : http://bit.ly/2jBNyJ7

                Regards | Team Intex
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                  shwetank saraf
                  from Morjim, Goa
                  Jul 29, 2017
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                  Address: Pune, Maharashtra, 411033

                  Very bad experience with intex service centre in pimpri. Most ignored person in centre is "customer".
                  I submitted in warranty phone 1 week back, till now no response from them.
                  Noone pickups the phone to track status of my phone.
                  When i personally visited them then they started looking into phone. How irresposible is this.

                  I hope someone from intex is looking into this.
                  +1 photos
                  Intex Technologies customer support has been notified about the posted complaint.
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                    M
                    Møhãmmâd SSãhîl Khãñ
                    from Ghatampur, Uttar Pradesh
                    Jul 27, 2017
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                    Address: Kanpur, Uttar Pradesh

                    I have submitted the mobile at service centre for display changing on 12/06/2017.. And i have contacted many times for my mobile at service centre but they are always ignoring and always giving time of 1 week.. But today is 27/07/2017 and now also i have not got my mobile back. I have faced many problems because of it. I want my mobile back soon.. Very poor service by intex.
                    Intex Technologies customer support has been notified about the posted complaint.
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                      Jaju Kashyap
                      from Noida, Uttar Pradesh
                      Jul 26, 2017
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                      Address: Ambala, Haryana, 133001
                      Website: consumer complaint.in

                      R/sir/madam,
                      I had lost my intex mobile aqua ace during the travel of haridwar dated 20/07/2017 evening time. Whose imei no. 1. [protected], (2) [protected] and which there are two sim inserted 1) [protected]n (Idea) (2) [protected] jio sim) it was a beautiful slim set. I was purchase of intex mobile shope name fones 4u, bille no. 1902 dated 22/12/2015,, #6212, dc road, sadar bazar, ambala cantt please help me to locate my cell phone of above imei nos. And to get the detail of new inserted sim in my cell phone. Kindly i will be obliged.
                      Thanking you.
                      Avtar singh s/o jai bhagwan
                      Vpo kalarheri near khawaza mandir
                      Teh.& distt. Ambala, haryana
                      Pin code 133001
                      Please informe this number[protected]/[protected]
                      +1 photos
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                        R
                        rajeshme1542
                        from Delhi, Delhi
                        Jul 26, 2017
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                        Address: New Delhi, Delhi, 110009

                        Dear sir/madam
                        I purchased aqua ring mobile previous year but i never used it more than 3.5 month becouse this mobile is repaired again and again 6-to seven times. Jobsheet number of mobile is[protected]t001. You can check this and i also attach this proof. Now i am mentally harassed by your service. So i want to replace this mobile. So that i can use this mobile easily.
                        So i request to you please replaced this mobile. If mobile is not replaced by you then i have only one way to replace this mobile and get compensation of mentally harass by consumer court.
                        +3 photos
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                          Prince Fahad
                          from Delhi, Delhi
                          Jul 26, 2017
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                          Address: Bangalore, Karnataka, 560076

                          This is in regards i had purchased one handset from flipkart but head phone is broken not able to use it

                          Request you to kindly replace.

                          Mobile number [protected]
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                            M
                            mriga m
                            from Mumbai, Maharashtra
                            Jul 25, 2017
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                            Address: Thane, Maharashtra, 400606

                            My mobile in warranty period and while I gave mobile for repairing they said water damage.
                            But my mobile not a single time even fall down and not even water deep.
                            Why we doesn't get good service from center. Customer not get proper information then how the customer will believe in brand.
                            Intex Technologies customer support has been notified about the posted complaint.
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                              Shivansh31.srivastava
                              from Shahganj, Uttar Pradesh
                              Jul 23, 2017
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                              I have purchased intex turbo s5 on 2march2017 and faced battery draining problem, service centre replaced my phone then after 2.5 months again its keypad suddenly crashed i visited service centre and just after 1 day its screen started flickering now after 12 days i got my phone back again there is battery draining problem. Please i want replacement of this product. On no use in stand by mode battery is draining.
                              Intex Technologies customer support has been notified about the posted complaint.
                              Sir,
                              I purchased Intex Killer Plus mobile on 8/07/2017. In this mobile sim is not detected by mobile i approached to service center on 17/07/17, but service center denied & ask me to pay rs 200/- for service.
                              I request you to consider this matter on top priority


                              Warm regards
                              Sanjay Kumar Maheshwari
                              Mob No. [protected]
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                                Rahul kumar ssrivastava
                                from Lala, Assam
                                Jul 22, 2017
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                                Address: Ranchi, Jharkhand, 834001

                                I have lost my phone the imie number 1 -
                                [protected], number 2 - [protected] . I want to know which sim is being used in this mobile and where it is . I have Lodge an FIR but they saying this IMIE is wrong . Also R[protected] written on receipt. Please provide me location of this imie number .
                                +1 photos
                                Jul 22, 2017
                                Updated by Rahul kumar ssrivastava
                                Please take some fast step
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                                  prajju nayak
                                  from Pune, Maharashtra
                                  Jul 22, 2017
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                                  Address: Dakshina Kannada, Karnataka, 575001

                                  10 days past i gave one intex aqua to service which display, sim was not work they and after to day they said working battery is not damaged an its not working they told battery has only 6month validity of replacing then they said we will correct your display and sim after cheking the mobile an now they are saying physical damage and we cant service your mobile why are they spoiling my phone and physical damage
                                  Intex Technologies customer support has been notified about the posted complaint.
                                  Jul 22, 2017
                                  Updated by prajju nayak
                                  10 days past I gave one intex aqua to service which display, sim was not work they and after to day they said working battery is not damaged an its not working they told battery has only 6month validity of replacing then they said we will correct your display and sim after cheking the mobile an now they are saying physical damage and we cant service your mobile why are they spoiling my phone and physical damage
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                                    Sujish Ponmalan
                                    from Mumbai, Maharashtra
                                    Jul 20, 2017
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                                    Address: Mumbai City, Maharashtra, 421203

                                    One month back, i had bought a intex mobile (Intex aqua crystal plus) but unfortunately after 15 days mobile stopped working. There was a interaction between service centre of intex and they repaired.

                                    Now again after 15 days mobile stopped working.in a month, twice this problem occured. It's a humble request that i need a replacement of this mobile.

                                    Please contact me : [protected] / [protected]

                                    Mobile description attached.

                                    Name: ishwar dhanraj
                                    Visited service centre :
                                    Shop no 17, shivam square, tirupati building no 4, kol dongri sahar road, andheri east, mumbai - 400069
                                    (Near shridevi hotel & shivaji chowk)
                                    +1 photos
                                    Intex Technologies customer support has been notified about the posted complaint.
                                    Its been 2 week i have register complaint for the LED TV not working properly.
                                    But no one as visited yet, and whenever we call them they answer in very robotic way
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                                      Pankajagr84
                                      from Bhopal, Madhya Pradesh
                                      Jul 20, 2017
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                                      Address: Rajgarh, Madhya Pradesh, 465674
                                      Website: INTEX

                                      I purchase a intex power plus mobile before 15 month, and after use of 3 month it's getting charging problem, after give to service center they repair my mobile in 15 days, and again after 6 month i got same problem, again service center took 15 days for repair and now when my warranty out again same problem i had...
                                      Now they told me approx 800 rs. Charge for repair,
                                      I think they every time repair my mobile not perfectly because i had same problem every time i think i already repair same problem more than 3 time in warranty but after every 3 month of repair it's back again..
                                      Plz solve my problem and show your company as a respectable company...
                                      Intex Technologies customer support has been notified about the posted complaint.
                                      Jul 20, 2017
                                      Updated by Pankajagr84
                                      My contact no. Is[protected]
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                                        Pankajagr84
                                        from Bhopal, Madhya Pradesh
                                        Jul 22, 2017
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                                        Address: Rajgarh, Madhya Pradesh, 465674
                                        Website: Intex

                                        I USED INTEX CLOUD SWIFT FROM APR 2016, ITS BATTERY NOW DEAD AND AFTER I WANT TO PURCHASE ITS BATTERY THERE IS NOTHING AVAILABLE IN ONLINE AND OFFLINE MARKET.
                                        HOW CAN I REPLACE MY BATTERY
                                        Plz provide me a new battery as soon as possible to nearest service center
                                        MY AREA PIN IS 465674
                                        MY CONTACT NO. IS[protected]
                                        It's not too old model but battery not available in market why ...
                                        Intex Technologies customer support has been notified about the posted complaint.
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