Intex Technologies Complaints & Reviews

This company provide 4th class service, plz I rquest to all o[censored] come under 1 umbrella to fight against this, I am fighting with him on twitter under [protected]@gmail.com or neeraj kumar. plz come here and support me so that we take our compensation for our loss due to his 4th class service. on my case they provide me 6 times wrong information that lead to 6 days visit on their service centre approximate loss = 6days leave + vehicle or buses charge =3500, i lost my job, i lost all valueable information, i lost my studies group many thing. i[censored] waana fight then come

Jobsheet Number : [protected]T001,
Lot No. :[protected]
Created On : 31/08/2016,
Reason of Service Complaint : Display, Charging, Camera realed problem,
Dear Sir,

Please see the problem and reply, still now did't reply from your end, many times contact your service centre Naveen Communication, Jaunpur UP. M-[protected], but any time switch of its your number.

I bought a phone Intex Cloud Swift from Snapdeal .
Within 4 month the phone stopped charging (battery is not charging more than 11%).
I went to service center.
It's been more than 3 months but i haven't received my phone.
During 3 month they claim to repair twice but issue was not resolved.
My phone is still in the service center.
First Job Id:[protected]t001 as on
dated: 01/06/2016
second time they didn't provide me any job id.
help me out regarding this issue.
I have attached the invoice of the phone and the receipt given by service center.

Thank You
I want refund.

Dear sir/mam,

As i had given my handset at intex technologies india ltd. raipur chattisgarh, for handset switched off and msg type error, my jobsheet number is[protected]t001 dt-26.07.2016, one month completed but my handset is not repair, i want to know how much time will take for repair your service centre employee did not receive call if you could not repair the handset...

Dear sir,

Complaint number : [protected]zjr.

We recently bought you company mobile on 23/4/2016 with imei number [protected]. But unfortunately after few days we started facing problem with the speaker. Initially we thought that it might be a network issue but after consulting with network company it found that the issue if with the instrument only.

Then finally we decided to handover the instrument to your authorized service center at laxmi nagar, new delhi, now we have few concern for which you immediate attention is required.

Jobsheet number :[protected]t001

1) when we handed over our instrument to your service center on (8th august’2016) and the problem was only with speaker which service team also checked and noted in the job sheet. (Enclosed screenshot).

2) service center team said they will call us once the instrument is rectified.

3) we waited for more than 10 days but there was no response from them, then finally we gave a try and called them on 20th august’2016.

4) when we called on 20th august’2016, service team said mobile had been rectified and we can come and collect the same. When we asked why it was not informed they did not had any answer for the same.

5) when we collected the phone, we requested details of the parts which has been changed, for which we got the reply that display and speaker…

6) we understand about the speaker problem, but when we asked why display has been changed as we did not had any issue with that. For which service team bluntly said we cannot inform everyone what we change.

7) now, when we checked the instrument we found scratch on all the sides, but during handing over there was not even a single scratch. (Enclosed screenshot)

8) also, we found that our instrument was also used by someone, as profile pic was changed. All our contact was deleted. We found wattsup, messages, picture folder etc of someone. (Enclosed screenshot).

9) also, if you go through one of the message (Screenshot enclosed) that the person who was using our instrument has problem with his instrument and was damaged.

10) wanted to know why our instrument is been given to some third party for using, is this is what your company called customer satisfaction? (It is clear that our instrument has been used by someone as facebook, wattsup and games were installed and it has scratch all over).

We are sure that our instrument has been comprised and display parts has been replaced with some other instrument and also used by some third party. Also when we did not had any problem with display why it was changed without any information given to us. We need immediate action on this and request for a fresh instrument immediately as current instrument have got scratches all over as it has been used by some third party.

We have enclosed screenshot of job-sheet, watts up profile detail, profile pic, scratch images, folder pics etc…. Please take this on serious note and we need immediate action on the service provider as well as replacement with new instrument.

In case of any further assistance required please reach me on my alternative number at: [protected] (Girish nair).

I submit my mobile in service center on 24.08.16 at new railway road near obc bank, gurgaon, haryana.
The problem was newly purchased phone intex aqua fish (Through flip kart) got permanently blocked & its usd code was also not working, as usd code dial the phone used to show error

Jobsheet number [protected]
Lot no.[protected]

The attendant told me this is software problem and this is new handset so this software is not in their center so they need to receive the software from the company and it will take 2 to 10 days.

Customer care mobile no. ([protected]) given in complaint slip is found either switch off or busy.
I went at service center two times by taking leave from office. One day one mam receive the phone and ask to came at center tomorrow your phone will be repaired (Means software will be replaced) but when i reach there that mam was on leave but one gentleman ask that your phone not received from company came after 2-3 days thus till today after passing 14 days my phone not repaired yet.
You are requested kindly solve my problem and improve your service speed other wise intex gudwill will ruined soon.

New mobile shine 4g m battery fuly hue mile h

22/08/16 ko billing ho gaye thi

Lekin ab tak battery replace nahe hue h

Customer bar bar paresan kr raha h

Kya new set m problem hone per retailer ke galti h jo paresan hona pad raha h

Esse acha to ye h ke intex bechna he band kr deya jay

Rajput communication

Haridwar

Sir, i purchase intex cloud swift 4g on 1-april-2016, invocie
Number=s374eb/16-17/575. Since my mobile
Have some charging problem i. E. My mobile show mobile charge when i
Attach it with charger but mobile not get charged. I give my mobile
To intex service center at ramsnehi trading co. ;shop no-324, first
Floor, mirhawah centre, jodhpur, rajastha on 17- aug-2016 with
Jobsheet no.[protected]t001.
I received my mobile on 19-aug-2016 in morning approx 10.00 am. When i
Check my mobile at my home charging problem get resolved but my mobile
Back speaker sound is not clear (Speaker fat gaya he). Speaker
Problem come to face due to your service center not properly handle my
Mobile. Same day i. E. On 19-aug-2016 i give my mobile to your service
Center to resolve my mobile speaker problem. Your service center do
Not generate new jobsheet instead of this he generate 17-aug-2016
Jobsheet and make hand bollpen correction on jobsheet.
I again received my mobile on same day ie. 19-aug-2016 approx 5.40
P. M. And i check my mobile but speaker sound not clear. Before i give
My mobile to your service centre for repire for charging problem my
Mobile back speaker is good and clear sound. But after receive my
Mobile from service mobile mobile back speaker like phat gaya he.
After call from intex company... As madam (Form
Intex co.) say me on call that go again to service center and give my
Intex phone there and provide jobsheet number. I do same on
22-aug-2016. My jobsheet number is[protected]t001... Now i call so many times ur service center ; intex help line number & also send gmail to intex compnay but from back 2 week i receive one answer ur speaker part is not received at service center so mobile not get repaired.. Sorry but i want to say is speaker is coming from china... Means 2 week elapses after give my mobile but still not repaired.. U must know from[protected] to[protected] my mobile at service center and i m not able to use it.. Some further information is given below for further reference.. Please provide me last date on which my mobile get repaired and prefer to do mail communication with me.

Jobsheet number =[protected]t001.
Jobsheet number is[protected]t001 (Problem not resloved)
Sr no. =sr[protected]
Sr no. =sr[protected]
My email address = [protected]@gmail.com
Contact number= [protected] /[protected]

I have raised a complaint vide reference no. SR[protected] / SR[protected] / SR[protected]. I am following up with Intex since 26th August’2016 still there is no revert from their side. Really very bad experience I have with Intex company. No one is interesting in calling and resolving the complaint.

See below the details for the complaint logged,

I have purchased a LED TV of your company in the month of August’2014. In the month of November’2014 there was Panel issue in the TV hence as per information from call center I got it replaced in the same month. At the time of delivery of replaced TV, I was clearly told that there is 2 years warranty of the replaced TV.
Now the problem is again started and standing linings on the the screen has started. I logged a complaint on call center with reference number[protected] on 24.08.2016. Yesterday i.e. on 25.08.2016 I got a call from a local person and he told me that the warranty of Panel is of only 1 year though it is mentioned as 2 years on TV. And I have to pay charged for change of Panel.
I am disappointed by your service and commitment you give to your customers. Hoping to receive a favorable revert as soon as possible.The serial number of TV is[protected].

Reciver low volume video uto stop phone over .
Sir mera phone maine care mai 2 times de chuka lekin koi problem slove nhi huyi plzzz sir meri comlaint slove krva do my mobile number [protected] hai mai bahut presaan hu kyunki mera phone bahut problem show kr rha h my mobile number modle intex aqua power hd and imei number is :-[protected]
[protected]

Dear Sir,

My Intex Aqua Power + Smartphone has been stolen on 13/7/2016.

I registered a Police Complaint with IMEI No. [protected] in Dhule City

Police Station, Dist. Dhule State-Maharashtra-424001.

I request you to trace the IMEI no. provide me the details of the current user or you can provide the details to the Police Authority concerned.

My Mobile No. is +91 [protected].

Awaiting for your positive reply.

Thanks & regards,

Sagar Patil.
(+91-[protected])

Dear sir,

i am jitendra singh i purchase intex aqua star 2 hd mobile on date 20/9/2015 but your mobile is very many time create problem 1st problem touch problem, 2nd problem cemera is not working 3 rd problem key touch not proper working, 4th problem speeker problem its,
i have many time repair your authorised sevice center but i am not satisfy,
kindly request to my mobile is replace in given new mobile phone,

Thanks & Regards
jitendra singh chouhan

Very very poor coverage
i have submitted my moble at your service center jabalpur mp on dated 10/08/2016 but mobile not repaired my mobile under warrenty. please arrenge to repair or replace it.this is my 2nd complaint

Hello,
Sir/madam
I mr. Ashpak Shaikh have bought a cell intex aqua power +. It started problem for charging socket in warrienty period .So i submit my cell phone to service center of my city Karad.
But when service center returns my cell it srarted multiple problems.then i again go to the service center nsted of giving "BETTER"service they are giving me another Unconditional mobile abd i am not satisfied with intex service.
Please sir attend my problem this inrex service barriering in my daily work, plz solve my problem. My JobSheet number[protected]T001.
The unsatisfied intex user

Hello
i have intex aqua power plus handset which is in warranty
but due to the technical problems and not satisfactory operation i have submitted it to the doctor service station at rajkot on the date of 6th june 2016.
till now it is near about 3 months i don't have recieved my handset yet.
every time the service station worker is giving new date instead of my headset. they are not giving a better response that is why i am writing this complain.
i have all the proof that how they have provided a service to me
this is how they are providing service to the customer than how we would purchase their mobile in future if they are providing this type of service
i want my phone immediately as soon as possible otherwise i have to file a complain against company
i want that the indian consumer would give me a support and help me to back my handset as soon as possible
my mail id is [protected]@gmail.com
and my contact number is [protected]

From last 15 days i am calling to intex customer care toll free no. For giving my handset from service center, call center tell me that my handset is ready on 21/8/2016 and receive from service center, my office boy visit to call center 22/08/2016 for receiving the handset, but there madam told him your handset is not repaired come after 5 days, next day 23/8/2016 i call back to customer care toll free no. And told him that my mobile is not ready why you say to collect your mobile from service center then he told me that your job sheet work done confirm by email from agra service center, daily call to customer care but not response this issue only says sorry sir, aapko pareshani hone ke liye hum maafi mangte hain, humne aapki complaint aage forward kar di hai, aapki complaint 7 days main door ki jayegi, after seven days i call today to customer care for my handset not given to me from his service center then madam told me, aapki puri sahayta ki jayegi, aapki kaafi complaint aayi hain handset nahi milne ki, aapka mobile 21/8/2016 ko ready ho gaya tha jaisa ki hume email se jaankari mili thi, lekin aapko handset nahi milraha hai, iski complain hum aage bhej rahe hain aapki shikayat agle 7 days main door kar di jaayegi, i am shocked and answer to madam, handset ko apne pass hi rakho, aur aage se market main intex product mat bechna itna help kar dena jisse is desh ki janta apni mehnat ka paisa or samay barbaad na kare... I purchased new handset samsung j2pro and future not see to intex product. If any details please contact my cell no. [protected]

Dear sir,
I purchased and gifted intex power hd mobile to my wife with lot of expectation that it would be great experience using this mobile.
I regret to say that after 7-8 months o[censored]se this company mobile battery puffed which could not be used further.
I placed order of same battery at company service centers like mansarovar, ganapti plaza, salasar plaza service centers but no body provide me solution of same.
I would like to pay your attention that from last 2 months this company above said service centers making me fool continuously and i become helpless moving around here and there to get the battery.
When i call to customer care centers they say it will take time but no body answer when it will be provide.
Kindly help us we have purchase bill of mobile or guide us how to over come from such situation.
Regards

Intex aqua i4+ my imei number [protected] my mobile number [protected]

I purchased mobile on dated 22/04/16. After one month my his speaker not working. Dolphin muzaffarnagar repaired it several time. But till date dolphin did not repaired it. This time it camera is also not work. Please cooperate me

Dear sir,
I got my mobile damage by some accident than i go to intex service centre at the back side of shinkar theater gurcharan nagar near municipal co-poration, ludhiana. I submitted my mobile for week their after 1 week i call them for asking that is my mobile got repaired but none of them attempt my call finally i have to go their. They got it repaired by 30/8/2016 i take my mobile back but after coming home the same problem in having the mobile. suddenly it got charged and suddenly the battery comes down at 15%.
When i go in the intex service center again they that the boy who repair it he not their he is going for a lunch is the 5.30 is the lunch time in the intex service centre ?
And when again reached their i told i have this problem they start checking it firstly they told the battery got damaged you have to change the battery i said ok sir than they say no no its in the charging fault you have to change iys charging pins i said ok sir do it soon than call me i collect it.
After 1 week i have to call them they not called me.
Sir is this is a way to deal your customer now they are telling that i thing motherboard is got damaged. I already give 450 for repairing for my mobile now i can`t afford soo much money
So sir is a humble request please tell them to deal their customer in the right way. And 10am is the opening time of intex service centre they open 10am but no customer any go until 10.30 because all of them are always late...
In my home all of my family member have intex mobiles because we loved this company for its cheap and best product but because of few service centre they spoiled your repotataion in the society..
So kindly take strik action against them other we all not buying intex mobiles anymore . and get my mobile repaired as soon as possible.
I really know you are going to help me
Thankyou
Rajat shori
Mob.no.[protected]
Email id- [protected]@gmail.com
Mobile set name - Intex Aqua Power - ll