Intex Technologies Complaints & Reviews

I had submitted my phone (Aqua i5 octa) for repair at intex service center, technocare solution pvt. Ltd lajpat nagar new delhi - 24 on dt. 11 / 08 / 15 but they replace my phone with aqua star ii hd istead of resolving my issue. The phone given to me is an used and cheap to my phone and the replacement phone also not working properly. After my repeated request for my actual phone they didnot listen and they just provide me the replacement phone.
Hence i am to request you that kindly provide me my actual phone otherwise a new phone.
Jobsheet no.[protected]t001
Warranty status - in warranty
Customer contact no. [protected]

Hello my name is ghufran Ahmed from purnia, Bihar. Maine intex aqua2 mobile repair krne 17 August ko purnea customer care me diya tha. Unhone mobile Patna bheja h. 1 month hone wala h but abhi tak mobile repair kr k nahi mila h. Aapse request h please jald se jald mujhe mobile repair krk de dijiye.

Maine 4 month pehle torch repair karwai gwalior intex service center, ap torch fir se kharab ho gai. Main subha 9 baje gaya 10:30 ka time tha 10:40 par center khula uske baad 20 min der se staff aya. Mujhe 1 tokan number diya mobile 5 baje dene ki bola. Mera jaldi jane ka kya matlab nikla ki sabse pehle ek choti si complaint ke liye mobile jama karo or 5 baje lo. Agar thik se karte to dubara kharab nahin hoti. Ho sakta hai company ka product hi kharab ho. Sayad consumer court hi help karega. Kya aapse ummed kar sakta hon positive response ke liye. My job sheet no is[protected]t001 date 14/09/2015

I have given my Intex Aqua HD 5.0 for repair on 27 th August at Intex Ghaziabad Service center Intex Mobile Service Center – Hotel Metro, Ghaziabad. GOEL COMMUNICATION Address: Hotel Metro, Shop No. 2, Oppo. New Ghaziabad Railway Station, Ghaziabad, 201002. They told me that they will try to repair it within 3-4 days, otherwise they will send it to the company to get it replaced and it will take 15 days. I have been calling them for two weeks to get an update and most of the time their phone is either busy or switched off. Luckily when I got connected to them, they told me that I would receive it on Saturday, 12 th September, which is already passed. I tried calling them on that day but their number was busy or off as usual. I went to the service center, and to my surprise it was closed before its regular working hours. Yesterday after many failed attempts of calling them, when I sent my sister to collect it on my behalf, they said that it will take another one week as the conpany denied to replace it though it is under Warranty. Can anyone from Intex explain it to me what is going on? Would I get it replaced/repaired or not or should I need to knock the consumer court's door? My job sheet #[protected]T001 for reference. Need a convincing answer from Intex.

I had submited my phone (Aqua I5 octa ) for repaier at intex service center-Technocare solution Pvt. LTD E 14 ground floor lajpat Nagar -2 New Delhi 110024 on date 11/08/2015 but they replace my phone with Aqua star II HD instead of resolving my issue .The phone given to me is a low quality to my Aqua I5 octa phone and the replacement phone is also not working properly. After my repeated requests for my actual phone they didnot listen and they just provied me the replacement phone.

I am very disappoint to inform that, I purchased intex i-5, I NO.[protected]. Dt.10th Dec'13 Invoice No. 10142 from Saregama Mobile Anand. Since may'15 my phone is not working so I visited your customer care centre but they are not interested to repair because spare is not available. This phone is kept off for 4 month due to my son's exam who is using it., When I tried to start in May'15 it was not working. Please favour me for my phone worth Rs.8565.22. I am ready to send the phone as per your instructions please it will great help for me. Shailesh Goswami.

I had bought Intex Comp Speakers from flipkart. I received it in a faulty condition and when i processed for a exchange i did not get any reply. When i talked to their customer service i was told that refund would be done in two days but even after 5 days nothing is done. Am a regular customer of Flipkart but now i find this company embarrassing.

I buy a phone intex mobile model aqua a-4 its touch screen work automatically without touching phone i given phone to (intex care old govt. collage maidan hisar haryana) and they return it to me about 18 day but when take my phone there is same problem and a new problem generate in phone the main speaker not work clearly. i am not satisfy with service center service at hisar haryana they give me contact that is permanently switched of always. satbir singh vill jagan hisar haryan (india) [protected] [protected]

I have purchased a Intex Aqua Q2 mobile through Ringers shop, 1, Prem Plaza, PL Sharma Road, Meerut on 31 May 2015 for Rs 4300/-. At the time of purchase, I told that company is providing one year warranty. Some defects were noticed in my handset and I approached Intex care, Shop No F-133, Ist Floor Ganga Plaza, Begum Bridge Road, Meerut for repair of handset on 01 Aug 2015. They assured me that my handset will be repaired and returned to me duly repaired on 03 Aug 2015. But till date they have not returned my handset duly repaired. Whenever I approached them, they simply tell me that company is not providing spare parts for my handset and come by next two or three days your handset will be repaired. Today I again approached them and they again asked to come after two or three days.

I have purchage Intex Aquai5 HD mobile nine month before but the set is not working. So we have given to your service centre at Vallabh Vidya Nagar on 22.08.2015. But mobile set is not reach at sevice centre where we have submitted. I have also contact your service centre but nor received satisfied reply. Pl. look into the matter on top priority because my daughtre is studying 500 KM from my place. So we are facing to much problem. Regards Rakesh Chaplot Mob. no. [protected]

I bought a new intex aqua star 2, two months back. but now i had a problem of touch panel. i sent it to the company through the shop i bought. after a week i got my mobile and the body colour was changed and the battery was not stable. i charge it for 2 hours and the battery will be 100% and after u just screen lock the battery power will be less than 20%. sometimes when i am working with it, suddenly it will power off it self and to on it the time it takes is 2-3 minutes.and now again the mobile is in service center. i am looking forward for the resolvement of the problem. or please exchange the mobile and get me the new one.

You claimed that intex aqua power HD can be upgradable to lollipop but now you are ignoring this... still lollipop update is not given and when i message you about it you all says that it can't be upgraded... if it can't be upgraded then why you claimed about it... give the update otherwise i will knock the door of consumer forum

I have a intex aqua curve with IME no-[protected], which provided for replacing power switch within warranty service on 24.08.2015 against job sheet no[protected]T001 & lot no[protected].Still date we are getting reply from service team that work in progress since last 15days.Already trice I get same information regarding deliver after service.

Dear Team, I am purchase your intex phone aqua pro 2... i am facing speaker breaking problem with in 15 days . your service center man told me still speaker stock not available at this time. will you come on 1 week then i am going again your service center & give my phone for speaker change & software update... I am going same day evening i am receive my phone .My phone is not up this is total blank. So i am question the service man what is the reason the phone is dead. He told me a abuse & tell me i was check & answer you a 1 week. So dear team please give me a answer how is the possible phone blank (DEAD) on the speaker change process...I relay Dissatisfy for his behave & service...

Last month i buyed intex aqua star2 iam trying to use my mobile bt its not working properly whenever i used the gellary or whatsupp at a sudden mobile was hanged many time iam trying to contact ur service center bt they dont giving me satisfactory service i would like a return statment explaing ur company possition and what u will do about my complaint.I look forward to hearing from u as soon as possible to resolve my problem that the mobile i was purchase by the maa cummunication delhi and dealer name is varun pratap i know that u understand my possition and hope u handle this situation with care i'll be waiting for answer from ur side as soon as yours faithfully shikha garg

My Name is Sujit Shukla, I am using Intex Mobile due to some issue I had given my mobile for repairing to the service centre at Bapunagar, Ahmedabad, Gujarat, India. My service Jobsheet no.[protected]T001. I received a msg from Intex that your product is ready so you can take it. But when I went to the service centre the person is talking that he will not give me my product and ask me do whatever I can. Is this the way to talk with the customers. I am very disappointed with Intex Staff. I suggest to cancel the licence of this service centre immediately. Sujit Shukla

I have submitted by Intex AQUA mobile for some of the battery related fault to intex service center. after 2 to 3 days of submitting mobile I got call from INTEX my mob is ready to take from service center. Once i reached to service center the people are saying mobile is not with us. I have ask them for status they are saying it will take time. I ahve fade up with there responses from the past few weeks please let me know my mobile is safe of not.

I Bought intex power hd mobile from nheru place new delhi month of june 2015. when i bought provide me free screen breakge insurance for one year.my mobile screen broke month of september 2015, when i went to intex service center they are saying to me that you have to pay screen charge because now company stop this policy. i bought this mobile 3 month before.

I have submitted my phone they have return it as it was I am facing the problem I have submitted it again now they are taking more time I have ask them to exchange they are not doing any thing I ask them to return it as fast . my. Phone is being 1 months in care

I bought Intex Turbo Salfie mobile from SK mobile store Vadodara dated 12.07.15. within a day i observed that my mobile battery life was very poor (even though basic mobile and not working internet than also life of battery only 2 to 3 hours a day) i went to seller and complaint the same they first refused to solve problem but when i told them i complaint you in consumer court so they changed the battery ... But this is not the end after that my mobile hanged up and always shown going to out of reach / Not reachable.. so i approached to customer care for resolving problem but they attending me with very badly and rudely (with person at the age of 60). I am very disappointed with their response and reply... I was handed over my mobile for repairing and got it yesterday after 25 days but now its FM radio not working. It is really waste of money and time and harassment bare by me from Intex and their customer care. I am fade up with all this incident i need justice either replacement of hand set or my money back... Pl. help me against this fraud. My mobile no. [protected] Bill no. 06510 IMEI No. [protected] For reference bill and bar code copy attached. Thanks, Ravindra