| Address: Kolkata, West Bengal |
[protected]@intexmobile.in ([protected]@intexmobile.in); Jaykumar Rajendrakumar Patel Kolkata ([protected]@hotmail.com)
Dear Sir,
Sub: Line On Display
Ref: Intex Mobile Model:Aqua Xtreme. BL DS
With reference to the above, I had Purchased the Mobile Handset
From M/s: Eastern Logica Infoway Ltd, 6, Chittranjan Avenue, Kolkata- 700 072
Vide Bill No:EL15/I007582. Dtd:26/01/2015. The handset IMEI Nos are
M_IMEI [protected] & S_IMEI [protected].
Within a short span of Six Months the handset Screen Display the Numerous Line & Grudrually stop working totally.Since the Product is under valid Warranty, I, had visited M/s: IS Information Technology, 3- Ketra Das Lane, Ground Floor, Kolkata-700 012 with the defective handset alongwith Original Invoice.However after spending One hour they collected the defective handset and issued me the Receipt Vide Jobsheet Number[protected]T001.Dtd: 13/07/2015. {Lot No:[protected]}.
After Three days i contacted them over phone to enquiry about my phone, Surprisingly they
informed me to Pay Rs: 3, 170/- (Rs:Three Thousand One Hundred Seventy Only) towards the repairing Charges.Since the Product is under Valid Warranty Period, Its your duty to replace
the Handset or arrange the free replacement.
Under the circumstances, I, hereby request you to please arrange the free replacement without any further delay and abide by the Warranty rendered to me.kindly get the work done upto the satisfaction and or arrange the free replacement within two days.
This is for your information and request to do the needful without any further delay.
Thanking You.
Mohammedi.S.Darukhanawala.
Asiatic Engineers [india],
33/1, Netaji Subhas Road, Marshall House, Ground Floor,
Room No: 108-b, Kolkata-700001. [west Bengal].
PH:+[protected], T/FAX:+[protected]. Mb:[protected].
e-Mail: [protected]@hotmail.com, / [protected]@gmail.com,
Intex Technologies customer support has been notified about the posted complaint.
we Mention His Bank Detail as Under
"Punjab National Bank- A/C No : [protected]
Name : Mr. MOHD RASHID Son of HAJI MUSHATAK
Amount Credited in His A/C Rs 400/-
Txn No : 2039
Palace Punjab National Bank Shastripark Ahmedabad Branch.
Date- 03/09/2015 & Time : 12.12
For Ready Refrence we Are attach the Scan Copy of my Transaction Recipt.
Awaiting for Your Favourable Response.
Thanks & Regards
Ajay Bhojak
[protected]