IRB Infrastructure Complaints & Reviews

I am a regular traveller between dundigal point to medchal point on orr hyderabad. Today morning when i asked for return ticket at medchal point, the representative started abusing me and threatening me as he did not want to issue me return ticket because he already printed single journey ticket.

Will somebody address this issue and control these arrogant representative....

Dear Sir

I have an ICICI Fastag Account No. 20864373 with car No. GJ23M9421. Everytime i cross Vasad Toll Plaza my fastag account has been debited by 110 Rs. But actually because it is GJ-23 Passing car it should cut 55Rs. Only.

I have talked to ICICI for the same and they are replying you have to register your car at toll plaza. For manual Car you are noting our Car no. and cut 55Rs. and for FASTAG why should...

Last Week Santurday, 07July 2018, @ 09:28:04, I crossed khalapur toll plaza I was charged 138 rs at khalapur toll (MAHARASHTRA) by cash, attached is the receipt. After 10-15 mins I received message from ICICI Bank for my ETC tag Account No. 20433560 on 09:31:38 that 138 rs are charged and debited from my account. The person on the toll counter was completely aware that I have paid the amount in cash and though he had deducted amount from...

My car ka51mk7627 travelling from Pune to Mumbai on 07/07/2018 evening about 18.52 the toll at 1st toll make was deducted by etc tag as 138. While exiting I realised I had exhausted balance on my etc tag and hence offered to pay by cash. The complaint is the staff at toll collection misbehaved, threatened and demanded 230 rupees. Though I explained and paid the remaining 100 rupee no receipt was given to me and I was being called names and...

Last Week Sunday, 24 June 2018, @ 15:32, I crossed khalapur toll comming from Lonavala to Panvel. I was charged 138 rs at khalapur toll (MAHARASHTRA) by cash, attached is the receipt. After 10-15 mins I received message from ICICI Bank for my ETC tag Account No. 20663687 on 15:40 that 138 rs are charged and debited from my account. The person on the toll counter was completely aware that I have paid the amount in cash and though he had deducted...

This is regarding the toll plaza between ankleshwar and surat before kamrej cross roads. At that toll plaza all the vehicles bearing the local registration number are allowed to pass without paying a penny while others are forced to pay & they not give any recite of toll that we paid. If it is removed than it should not be there for all the vehicles. The staff at the toll is very rude and became violent on asking for his id. And also used...

Hi,
My name is dhaval and today i was travelling to igatpuri and there was this toll naka of vadpe near padgha. I made a mistake of breaching the toll naka which is an offence i agreed, i was stopped by the other guy right ahead of the toll naka and suddenly the guy who was collecting the money opened my car door and started abusing and hitting me. He gave me slaps literally and kicked me while i was inside my car and nobody stopped...

Rs.230.00 was spent on your SBI Card ending ***** at MHAISKAR INFRASTRACTURE P on 04/06/18.
I will pay my toll through credit card
Dear Customer, Your ETC Account No. 20831214, Vehicle No. MA3EWDE1S00D99603 has been debited Rs 138.00 on[protected]:55:22 for Toll Charges at Talegaon Toll Plaza Plaza on[protected]:46:14. but FASTTAG ACCOUT ALSO DEDUCTED DOUBLE AMMOUNT .
BUT THROUGH CREDIT CARD I ALSO PAID ....

We are travelling from vadodara to ahmedabad in night about 00:30 am and before 25 km near ahmedabad our car is not started then we call helpline number so many time and the available person mr. Baghela was not provide any help, same time the local villager harreshing us then we call 100 number after that toll traffic crane came and help us. So please train your team to attend the complain immediately specilly in night....

सर् मेरा नाम रावलजी रावIन्द्रसिंह । और में गुजरात मे वडोदरा में मेने 3 मार्च को Joinning किया था। april में बीमारी की वजशे अस्पताल में भर्ती हुया था। और मेरा बीमारी की वजशे मुजे ओपरेशन...

Dear concerned,
Today i am very unhappy to rude behaviour with me at irb toll plaza at ladhpalwa pathankot - amtitsar highway.

The staff is very rude behaviour with us and so many customers. I met with the manager regarding this matter he is not ready to hear about the staff. He is not geeting satisfactory answer to me. I ask to the manager esclation matrix he is not aware he is wasting my time more than half an hour....

This is regarding the toll plaza between ankleshwar and surat before kamrej cross roads. At that toll plaza all the vehicles bearing the local registration number i. E gj05 are allowed to pass without paying a penny while others are forced to pay. Even the person staying there and but having vehicle of different registration number other than gj05 this is totally biases if toll is to be paid than to all the vehicles and if it is removed than...

It has become routine to wait in a long queue at tool booth. On 5th may i was travelling by gsrtc volvo bus at 7.30am we reached the both. We waited for almost half an hour before we paid the toll. This is shear waste of time. I am doctor who visits ahmedabad. This can disrupt my schedule. I request you to solve the issue at the earliest. As the national high way 8 has toll tax which is higher (Rs 80) than the toll tax of expressway, all...

The staff at the toll is very rude and became violent on asking for his id. And also used abusive language. This type of arrogant behaviour at the tolls is a risk of life for any customer. Please look into the matter as this could cause serious problems in future for the customer. The incident took place at talegaon toll on mumbai pune express way. I am attaching his photo also. Please punish the culprit appropriately....

I have my property in taloja panchnanad. I have to travel daily from this toll to my office. Sometimes toll staff allowed me to pass through but today they charged to cross the toll. I showed him my flat registration paper of taloja but they asked me to show car rc which is of panvel. I can not understand why local residents have to pay toll to pass through this toll. Also irb staff is so rude, they don't know how to behave with people.br...

Today, 29 march 2018, @ 14:22:30, I crossed khalapur toll comming from Alibaug to Pune. I was charged 138 rs at khalapur toll by lane r01, collector id 016295, txn id [protected]. At 15:17:05 I reached at Talegaon toll, lane e02, where receipt for above payment was not accepted. I was asked to pay 138 rs again. Talegaon toll persons were rude and told it is my fault to pay for wrong amount at khalapur toll. So I paid twice for same journey....

I am using icici fastag since last 3-4 month.in february 2018 for rs 100/- is debited to my account wrongly. Details are as under.

1) actual tour and debit
02/02/2018 17:38:10 trip (Rrn no / trip no) [protected] /[protected] plaza name:nadiad toll plaza - lane id:w02 0.00 25.00
2) for same tour wrongly debited
06/02/2018 21:17:02 adjustment chargeback debit adjustment for the standard toll charge transaction...

Dear sir,
I am staying at vapi, valsad, gujarat and i am working in l&t construction and my project going of dfcc, railway project at killa pardi, pardi, valsad, gujarat.

Which is 12km around from the irb toll plaza, fadvada, near uthvada, valsad, gujarat.

Everyday i up-down by this toll plaza by my car. But my car bearing the registration no: gj16-bk -5110, which i was purchased from bharuch, gujarat...

I traveled from amritsar to pathankot in the first week of january 2018.
It was a very bad experience as the divider was broken from almost fifty places illegally. Tractors trollies cars etc used to pass through these broken passeages.
Forget about international standard, this road does not meet even national standards. After paying the toll tax of rs 400 for the return journey of 200 km i was not feeling safe.
Kindly...

Dear irb team,

I want to taking about ahmedabad to vadodra highway, recently new bridge making by you at narol circle, everything fine now the path has also started above the bridge.

But after completion the bridge work, the finishing work under the bridge has not been complete properly which are the following:-

(1) all the pit under the bridge are open.
(2) all trash and stone is spread...