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IRB Infrastructure Complaints & Reviews

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Last updated Mar 10, 2024
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IRB Infrastructure reviews & complaints page 35

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S
Shyam Savlani
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double payment collected at toll

Hello sir / madam,
Today 2/11/2018 i was travelling mumbai to pune on mumbai-pune express way.

At talegaon toll, i was told etc is not working please pay cash. Thus i paid cash 230/-. At talegoan toll i showed my cash receipt of 230/- and moved on towards pune. Within 15-20 min i received message on mobile that rs. 173/- is deducted from my account as charges of tool at talegaon thru etc. I think so they are doing purposefully.br...
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Tonisha Dixit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

system problem at vasad toll plaza nh 8

The toll server was down for about 5 minutes. The staff is very irresponsible and ill mannered and let the long queue wait. This is utter wastage of time of travellers. And this happened when the overall traffic was less. We could pass through after changing the lane only and the rude staff commented that as you have waited for 5 minutes, you will reach 5 minutes earlier. Pathetic management of toll services....
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V
vikrantumap
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

toll amount charged over fastag when paid via cash

Address:A3-503, Kumar Pinnacle, Tadiwala Road, Pune, Pune, Maharashtra, 411001

Hi team,

This is related to my travel on 12th october on pune-mumbai expressway. I made 2 journeys starting from pune to mumbai and return. On both the occasion i have been charged twice.
The car registration number is mh-12-qf-1140 and the fastag (Paytm) registration number is 'makdg175aj4001947'.

I have attached the toll receipts and messages received on deduction of amount from fastag. Can you please...
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R
rajendra29
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess amount collected (two times) through fastag

Address:Mobile No. 9867261645, 400709

I was traveling towards pune through my car mh43bn8705 on 29th october 2019 via mumbai pune expressway. I have paid rs. 230/- cash at khalapur toll plaza as a toll charges (Transaction no. [protected]) because less balance (Rs. 200/-) in my fastag account. But at talegaon toll plaza again rs. 175/- debited from my fastag account (Ma3czf63skj588013). I received message of this transaction after 15 minutes....
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Nilesh Athalye
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double charges of toll - while travelling, pune, - mumbai yesterday oct 29 19

Address:pune, Pune, Maharashtra, 411051

I have paid rs. 230/- at talegaon toll plaza vide receipt no. 3325 - lane w0, w01-09 (Bar code reader no.[protected] as due to heavy traffic situation extra toll gates opened and there is no. Etc lane available. I had specifically ask operator to ensure that double toll wont cut as i have bar code sticker connected to my car. But on the contractor my wallet got debited twice on at talegaon toll & then at the exist of khalapur - rs. 173...
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V
Vishal_Kulkarni
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

toll collected 173 rupees at both toll plazas - mumbai to pune traveled

Address:Alandi Road, 412105

Yesterday i traveled from Mumbai to Pune.
Single Trip Journey Cost is 230 Rupees.

1. They Charged me 173 Rupees at Khalapur Toll Plaza.
2. Again i got charged 173 Rupees at Talegaw Toll Plaza.

They denied the fact that i already paid toll 173 rupees by saying we have completely different setup at Khalapur Toll Plaza. they should charge only remaining amount

this is ridicules. i...
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A
Anand Lakhani 1972
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

showing fake police I card by vasad to staff on nh 48

Address:Vasad Gujarat, Anand, Gujarat

Today 28th oct 2019 at 22.10 i was traveling with my family from nh 48 kheda to vadodara via car vrn gj 06 ed 7392. I am using fastag for paying toll fee, i passed through on kheda tp without any hurdle by paying toll fee from my valid fastag but when i reached at vasad tp in dedicated toll lane fastag could not read by fastag reader, thus i tried to move in nearby mix mode lane but dedicated lane was blocked with cemented barricades hence...
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K
Kshroff
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag wrongly charged twice at mumbai pune expressway

My fastag of car MH02BZ9137 wrongly charged both times while going from Mumbai to Pune on 26th October 2019 as well as on 28th October 2019 while coming from Pune to Mumbai via the expressway. Toll both operator was informed that fastag is installed on car but they said that the tag is invalid and not working and took entire toll amount. Amount cut on 26th October Rs. 173. Amount cut on 28th October Rs. 173 as well as Rs. 57....
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Bhaukatdare
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

full amount taken on return journey on same day as toll

Address:11, United Park, Markandi, 415605

On 16.10.19 I travel from Khopoli to panvel and again back Penvel to Khopoli and used FASTAG. At both time Ra. 138/- deducted. No discounted charges on return trip was given. See below both SMS about charges. I want the refound abiut the same.
INR 138 toll debited from Tag 3XXX30A0 for vehicle no. MH08AN3540 AT Khalapur Toll Plaza on 16/10/19 10:15. Avbl Bal INR 321.51
INR 138 toll debited from Tag 3XXX30A0 for vehicle no. MH08AN3540...
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R
Ramulal
from Dahanu, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

food problem

Address:21, Hari Nagar,gali no.- 10, Jind, Haryana, 126116

I am from narwana toll plaza (Supervisor - 25280), rohit ranjan. We are seek of this management, we are suffering from not taking proper food. We are taking food bad quality. Our all staff are not know how to dealing with junior staff or person. My all senior member not listen me properly. When i told him in any problems they rudely behave with me, and give me warning for absent. So i should fear from those words and neither told him any...
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jd_patel
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund in return ticket using fastag

Address:Ahmedabad, Gujarat

On 20-sep-19, i used vadodara tool plaza from ahmedabad ring road and paid toll using fastag around 2:04 pm. While returning, i used ahmedabad ctm toll plaza at 06:37 pm on same day. I also used fastag on it but entire one way toll deducted instead of return journey.

Below is summary:

Go journey:

Date:[protected]:04:30
Transaction id:[protected][protected]
Amount: 105br...
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A
acmi475
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

toll collection from defense personnel

Address:Talegaon toll plaza, Pune, Maharashtra

Sir, on 26 sep 19, i was on the way to pune to lonavala in a taxi (Hired personally for me). At talegaon toll plaza, lane w02, i was forced to pay toll tax even after production of my defense identity card. The collector showed a lot of rudeness and didnt get agree at all. It was a case of total disrespect towards the serving defense personnel. I will look forward to seek positive feedback from your end....
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Sourabh23
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about khalapur toll plaza

Address:TOWER 2 ,AMDOCs DC , CYBER CITY, MAGARPATTA CITY, Pune, Maharashtra, 411028

I am traveling from uber cab mh 03 bc 6931 from mumbai to pune. At khalapur toll plaza the guy who is working there took 230 rs from me (In cash) and gave me a receipt of 138 rs only.
Where is the receipt of 92 rs. Is this a scam?
Will complain you guys.
Need answer from khalapur toll plaza management. Why are you cooking people?...
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Really true people
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very very pathetic condition of road with potholes

Address:413005

Extremely bad road with zero maintainanance of quality of expressway between solapur to indapur stretch on pune hydrabad expressway (Maharashtra). Comes under irb infra. Big potholes unattended for months together now.
Please do the need full, asap before people die
Even the roads have much bigger potholes than city roads and they are taking huge amount of toll....
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Joydeep Sen
from Mumbai, Maharashtra
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incorrectly toll collected by both cash and fastag

Address:411040

I was travelling from Pune to Lonavala on 01-September-2019 via Express Way.
At Telegaon toll plaza, at around 10AM, I have paid 138 Rs. (Receipt Attached)
While returning back from Lonavala to Pune I again paid 138RS at Telegaon toll plaza(receipt attached) at around 3:20PM.

After driving a while I received as SMS saying my FastTag account has been again debited with RS 138.
My wallet id is [protected]...
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D
dayalal hapani
from Surat, Gujarat
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hdfc fastag & surat toll plaza debit dispute

Address:Unn Chistiya Masjid-Unn Bhanodra Rd, Choryasi, Gujarat 394150, 395006

2004 national surat gujarat irb irb choryasi"is free for surat vehicles registered under"gj-05-xx-yyyy" but sorry to say you that i have been two tme deducted for rs.75+75=150 by my fast tag. Fastag cust id[protected]. Complain for the same had been raised by me twice today. But sorry to say you that staff isnot co-operate to me. This is unfair with customers...
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R
Ramulal
from Dahanu, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

management

Address:Badopatti toll plaza Hisar Haryana- 125001, 125001

Respected sir,
I am from badopatti toll plaza, hisar, haryana. Here i am employee and facing very badly management,, here food is not well condition,, incharge and dpm is very bad and rudely behave with employees. T. A is not listen our words, he told here i am the boss, and all control under me. We complaint to the manager but he doesn't take any action,, what should we do.
Please help us and provide better management.br...
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J
Jaylean
from Mumbai, Maharashtra
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illegal teasell & teashop on highway roads

Address:Baroda ahmedabad express highway, 391736

I know that no one can open shop on highway road but one man sold tea on highway road near baroda ahmedabad highway toll plaza...& he charge lot for cold drinks... & because of this one shop at evening there is not of traffic after toll plaza... Travellers are stop them vehicle for drink tea & snackes suddenly when they show that shop so it have lots of chance for accident because next vehicle is not know about privious car will be stop or...
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Beena Lashkari
from Mumbai, Maharashtra
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double toll deducted at talegaon toll plaza 10th aug 2019

Address:Talegaon, 411033

Hello sir / madam,

Today 10th aug 2019 i was travelling khopoli from pune on mumbai-pune express way.

At talegaon toll, i was told etc is not working please pay cash. Thus i paid cash 138/.
Moved on towards khopoli. Within 04 min i received message on mobile that rs. 138/- is deducted from my account as charges of tool at talegaon thru etc.

Thus i am charged double rs 138/- when i was not...
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Beena Lashkari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double toll deducted at talegaon toll plaza

Address:Talegaon, 411033

Hello sir / madam,

Today 10th aug 2019 i was travelling khopoli from pune on mumbai-pune express way.

At talegaon toll, i was told etc is not working please pay cash. Thus i paid cash 138/.
Moved on towards khopoli. Within 04 min i received message on mobile that rs. 138/- is deducted from my account as charges of tool at talegaon thru etc.

Thus i am charged double rs 138/- when i was not...
+2 videos
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