IRB Infrastructure Complaints & Reviews

As per rc book of my car vasad toll to my home 24 km, so due to this range i am not able to get monthly concession pass of 250 rs/month. (Range - only 20 km). Total distance used by me on nh-8 is 20 km from chikhodra x to nandesari x by personal car.
Toll rate one side is 60 rs which is 3 rs/km, per day 120 rs toll for 40 km which is too high for local district person daily commuter. I have wrote lot of mail but no proper justification....

Hello,

I was traveling from mumbai to pune on[protected] and toll fees are rs. 230 in total. I am using fastag for toll on mumbai-pune expressway.

At khalapur toll plaza, the toll amount deducted was rs. 138 and at talegaon toll plaza also rs. 138 was deducted. Which means i paid rs. 276 for my journey via fastag.

Same happened to me on[protected] while traveling from pune to mumbai.
br...

On 24th february 19, while travelling from mumbai to pune, i paid rs.138 by paytm fastag at khalapur toll plaza and had to pay rs. 138 at talegaon toll plaza by credit card instead of rs. 92 as fastag was not detected at booth even by hand held fastag reading machine. So i paid rs.46 extra for toll.

Same thing happened on 25th jan 19. While travelling from pune to mumbai, i paid rs.138 by fastag at talegaon toll plaza and...

As i m frequently travelling to karjat and uses
Shedung toll and observed that very rarely all the toll booth are functional and the staff is very lethargic, very slow in their work as compared to the vashi toll plaza or mulund - airoli toll plaza.
Today morning around 8 am while i was travelling towards mumbai only 2 booth was functioning and there was heavy traffic and to reach to the toll booth i had to spend more than...

This is to inform my bank account has been debited twice but since it was showing error your toll person asked me to pay by cash. Below are the 2 smses debiting my account
Boi - rs 230 has been debited to your ac xx6062 from pos-mhaiskar infrastract on 12-02-19. Avl bal 1032.94.
Boi - rs 230 has been debited to your ac xx6062 from pos-mhaiskar infrastract on 12-02-19. Avl bal 802.94.

Bank of india account is [protected]...

I am a regular user between kokapet point and patancheru point on orr hyderabad. On 30.01.2019 eening at around 5.25pm we had an unpleasant situation at kokapet exit. The attendant at the toll plaza picked up a quarrel with other user causing inconvenience to others. He failed to clear the traffic nearly 10 mins resulted missing an important business appointment with a corporate client. Though there is a second gate available he refused to...

I am a regular user between kokapet point and patancheru point on orr hyderabad. Today(30.01.19)evening at around 5.25pm we had an unpleasant situation at kokapet exit. The attendant at the toll plaza picked up a quarrel with other user causing inconvenience to others. He failed to clear the traffic nearly 10 mins resulted missing an important business appointment with a corporate client.Though there is a second gate available he refused...

I had travelled to bhavnagar between 05.04.2018 to 09.04.2018 by car having fast tag.
Proper toll amount was deducted at boriach toll plaza during the travel. However additional amount was once again deducted from my tag account in the month of august for the same trip.
Rrn number are as under
Date 09.04.2018 rrn [protected]/[protected] toll debited rs.60 and against adjustment toll debited on 07.08.2018 rs.265
Rrn...

While travelling from pune to mumbai on 9th jan 2019, toll of rs230/- was paid by me through my citibank credit card at 4.44pm. The toll person told me that the payment did not come through and the payment is cancelled
I gave the card again and this time (At 4.45 pm) the card payment was done correctly
But i got notification from the bank that 2 payments are done at 4.44pm and again at 4.45 pm both of rs 230/- each!
Car...

I travelled on express high way on 2nd Jan. 2019 from pune to mumbai. I have paid rs. 230 on counter. Via debit card.
Transaction no is [protected].
Also rs.162 charged via fast tag at malegaon. And rs 92 charged at jhala our. My vehicle no. Is
mh12 qm 7724. Screen shot of sms for fast tag and toll receipt are enclosed. Pl arrange for refund of this ....

On 28-Dec-2018 I was charged Rs. 115 at Khalapur toll despite the fact that I had taken a Rs 173 receipt in cash. Can you please reimburse my 115 Rs?
I have fasttag setup in my car. Also tried reaching to paytm to get this sorted, but to no avail.
In case there is ny specific avenue to raise this issue, do let me know of the same.
I was traveling in MH14GN9986. Gave 173 Rs for toll at Khalapur toll by cash, which was...

Boy at Plaza told that fast tag is off So he charged by cash
I hv got receipt and after few minutes I received the sms

Dear Customer, ICICI Bank FASTag linked vehicle no. MA3EWDE1S00E54513 has been debited with Rs 138.00 on[protected]:16:46 for toll charges with trip number[protected] at Khalapur Toll Plaza Plaza on[protected]:10:06. Avl. bal. is Rs -75.12...

At all toll plaza there are board of swachh bharat and none of your employees follow it. Whenever at exit of toll gate i ask them to throw toll tickets to dustbin then their reply is we don't have dustbin and we will throw it on roads only. I have registered complain multiple times to nadiad toll booth operator and their supervisor but no action has been taken yet. If you people do not want to follow your own guidelines then why to show off...

Toll plaza - irb choryasi = kamrej
Car no: gj-01-hv-5138
Transaction id :[protected][protected]

This plaza is free for surat residents. I passed through last line which is for car and shown license for confirmation and they allowed me to go but after 2 min i received message from my bank that 70 rs. Toll has been taken by your toll.
This is not suppose to happen....

Today morning i spent more than 10 minutes at dehuroad toll plaza. There were only two cars before me. The first car had some dispute.

The staff should have taken that car at side and dealt with them. I lost valuable time. I need compensation of rupees 2000 for valuable time loss.

Also, you must train your staff so that in future people need not loose time.

Dr. Sushama vale
[protected]@yahoo.com...

Respected sir/madam, myself aj d. Mehta from vadodara, gujarat, india. I am presently completing my degree from sardar vallabhbhai patel institute of technology, vasad, gujarat. Our institute is exactly located in vasad on n. H.8 behind the state transport depot. Most of the students commute from vadodara which is approximately 25 kms from vasad. The issue to be shared with you is about the toll plaza located at vasad which is built on n....

On tall. Units if there is line of 2 kilometers still your people don’t want to clear lines they just want to collect tall tax. After requesting him he don’t want to clear just want to collect tall tax. After telling him for complain he told me no problem u put video for complain i’ll become hero. So he don’t care fore anything just wants to collect tall tax weather people suffer for long ques & loose time & fuel also....

Dear sir,

On 10th november 2018 my family was travelling from pune to mumbai via the express way. At the main talegaon toll, there was a wait time of more than 10 minutes just to cross the toll. I have read your rules which says that any wait time at tolls exceeding 3 minutes should not be charged. We were still forced to pay rs 230 at the booth. Why do you make rules you cannot adhere to? Kindly reply. I am attaching proof...

Hi,
Request you to please consider and install speed breakers on service lane of the highway in front of Shagun society kiwale dehu road, next to lekha farms, Gaavkari hotel - pune 412101. It’s become difficult for society people, school Children’s to come out of the main gate. The vehicles pass very fast on the service lane adjacent to the highway passing in front of the society. Hoping for the best.

Thanks, br...

On 17th may 2018 @16:01:18, i crossed talegaon tool going to mumbai from pune. I was charged twice, i had taken toll receipt of rs 230/- by cash but when i crossed toll after paying i receipt a message from hdfc bank stating that my fast tag account had been deducted too at toll.
I have been charged twice.
While returning i asked at toll counter and the person there, they said when u go next time just say we will not charge...