IRB Infrastructure Complaints & Reviews

I am a daily to and fro traveller by road.

Recently opened the new flyover at bot village in western express highway has a terrific bumps on the road. Specifically both the ends of the flyover and also in the center, which is very dangerous for the senior citizens, childrens, small babies, pregnant women, patients in the car and the ambulance carrying the critical patients.

Today my head got banged at the roof...

We were travelling from vasad to vadodara. Just after coming out of the bridge only at a distance of 500 mtr they have build a toll booth in january. They asked for toll tax of rs. 100 only for travelling 500 mtr on the road. When we asked for rule book and other details their project manager mr. Bhanushali came and spoke very rudely to us. They have abused us and forced us to pay rs. 100. It is unfair to charge 100 rs. For travelling 500...

I've asked dehu road toll person to give me toll receipt for khopoli. Your toll person & surrounding 4/5 persons foecefully collect rs. 101/-instead of regular toll of rs. 61/- when i demaned for circular of toll change they force me to remove vehicle. Transaction no. [protected]. User 018117. Your counter person is very arogant person.
My name: anand dabke [protected]
Car no. Mh 12 ba 3162
I've spoke with mr. Lakib...

I live at Mira Road East which is just 3 kms away from Dahisar Toll Naka but till i have to pay toll of Rs.35 everyday for one time trip. My complaint is that as per regulation if person living within 5 kms of toll plaza he is not suppose to pay Toll fee, then why i am force to pay toll at Dahisar Toll Naka....

Dear sir as per ur notification For monthly pass I am permanent resident of ankodia new alkapuri while I purchase my car its registration is from ellora park vadodara and I daily comutting to vadodara to anand for my service.while visit ur office ur staff denied to issue monthly pass I also submit all necessary documents regarding pass issuance.kindly do the needful.

Thanks and Reg

Name :Ashok Kumar
Mob:...

There is only 2 road connection between Vadodara to Ahmedabad NH8 and Expressway-1. Construction of NH8 was completed in the last month and IRB (development agency) had started collecting toll which is quite high (almost double times) with respect to Expressway-1. NH8 is the main connection between many villages and towns and there is no support of local government in acting as mediator and solving issues with central government, so we...

Dear Sir/Madam, As i was journy yesterday from Anand to Baroda in N.H.8 .In the same your toll tax is Rs.100/- from only 40 KM distence and the same distence Express way toll plaza is collect Rs.50 Only, So how to sacrifice this difference of toll tax. This is not acceptable for Public.As a indian i am not satisfide to this. This is like your profit to be collected from public pocket. Request you to please revise the toll tax from location...

Dear Sir, This is to bring in your notice that on 23-December-15, 10:39 pm, at IRB Kharegaon toll Plaza (Govt. Notification No S.O.15 (E) Dtd. 04-Jan, 2002) at Thane Bhiwandi By pass, I was travelling with my brother were abused by the goons of toll naka when I asked them why they are allowing other vehicle to pass without paying the toll, They forcefully opened the door and started hitting and abusing me, Even though I have paid the Toll...

The Toll Tax being collected on recently developed 6 lane National Highway 8 from Ahmedabad to Vadodara is Rs 170 in total. There are two toll booths: one before Nadiad which for four wheel vehicles charge 70 Rs (this is for Ahmedabad to Nadiad) and another is before Vadodara which charges 100 Rs. And the same 6 lane highway continues till Surat with just 2 toll booths which collects 65 Rs. and 80 Rs. In my opinion, this is quite unfair...

We congratulate IRB to start a new toll plaza at Khaniwade on WEH on 1st April 2015. Today our first experience at this newly opened naka was as disastrous as expected due to huge traffic snarl. We had brought to your notice earlier, that 5 speed breakers are unwarranted and only cause inconvenience to the travellers. No one can ever ignore such a huge structure and try to pass the toll at a high speed. Also for safety one can install one...

We appreciate the govt decision to construct new over bridges at nalasopara and shirsad phata. For the purpose the main road is blocked and a narrow service road is provided causing heavy traffic jam on both the sides. Over and above number of speed breakers r facilitating more and more traffic jam. its a responsibility of the contractor to ensure smooth hasel free traffic and hence must provide good service road and should remove speed breakers...

HI SIR I AM SHAFIK SHAH PLOT NO 12/13 NOBLE MARKET OPP ANSAR MARKET ANKLESHWAR 393002 I HAVE A COMPLAINT AGAINST IRB THE ROAD IS BROKEN AND IS IN VERY BAD CONDITION THE CUTTING GIVEN IS BROKEN AND FOOTHPATH CUTTING IS BROKEN AND DAILY ACCIDENT IS HAPPENING THERE AND PEOPLE ARE GETTING HURT. THERE IS NO REPLY FROM HIGHWAY POLICE AND IRB INFRASTRUCTURE PLZ HELP US AS THERE IS ILLEGAL ENCROACHMENT ON HIGHWAY SERVICE ROAD AND FOOTHPATH....

The Toll charges charged are calculated for the entire stretch of road. What is the Government policy for local residents (that use a few 2-3 kms) of the road? The person manning the IRB toll booth at Somatne Phata - says there is none. Any concession given / to be given is entirely at the discretion of IRB. Is this the case?
For residents coming from PCMC and going towards the Pune Mumbai Expressway - IRB is charging the full toll...

When i went to Irb toll office at mulund (west) check naka to get monthly pass,a staff member seating over there told me that time is over. I pointed out at watch in his office that still some time is left he started shouting at me and behave very rudly.I have also made complain at his office complain book....

Dear Consumer complaint,
I have faced problem against this company this company hires goons for false collection of toll's...See this video to what happened when we tried to protest the same
URL: http://www.youtube.com/watch?v=SKyWAEBSHBA
I myself have also met with retinal detachment surgory which came to notice after this telecast and now i have lost sight in my one eye to as low as 3/20 only... Please help...

sir ,
iam a citizen of kolhapur age 20 yrs i hav registered this complaint for the fact of various reasons .
i travel freqently on the banglore to mumbai highway the tolls their are taken by private individuals who are local mafia and the people collecting toll are local gangsters on asking something for example return ticket they dont give they dont even know how to talk wih custoers they use...

It is very disappointing to note below points about the flyover construction going on near Kashimira (Mira Road):

1. Why the work is not being done in patches. They have dig the entire area and is now causing huge traffic congestion in the evening. We are wasting our precious time and money besides being getting highlhy frustrated.
2. They are not taking care of the digouts. It is being dumped there and there itself...

SIR, THE TOLL IN CHARGE BEHAVED IN VERY RUDE MANNER WHILE PASSING MY CAR FROM TOLL CENTRE. HE ALLOWED OTHER VEHICLE TO PASS FIRST INSPITE OF MYSELF BEING AHEAD OF HIM. THE HANDLE PIPE OF GATE WAS ABOUT TO FALL ON MY CAR, MY DRIVER JUST MANAGED TO STOP IT ANYHOW & GOT INJURED. ON COMPLAINING, TOLL INCHARGE WAS NOT READY TO PAY ATTENTION TOWARDS THE COMPLAINT AND HE TOLD ME TO SUBMIT MY COMPLAINT AT COMPANY OFFICE. THE DATE & TIME OF...

With all due respect to the company but i am very disappointed with the kind of staff they have employeed at their Thane-Nashik highway, which fall some where close to Kalwa on the way to Kalyan. I travel daily from kalyan to Thane via this Toll plaza, since 2 years i am taking monthly pass regularly. But still they harass for checking toll. even after pasting the pass on the front glass of the car they still pull the iron gate or they will...

What is the Logic for collection of toll at the Thane - Mulund Check naka? Some people tell me it is for the flyover that have been built in Mumbai. In that case, why charge the people going out of Mumbai (into Thane) for the flyovers that have been built within Mumbai. Introduce a Mechanism to charge the cars plying within Mumbai also. Can someonce please tell me for what reason is the toll being collected at the Thane - Mulund check naka....