IRB Infrastructure Complaints & Reviews

I have been charged excess toll today when on my way to Khalapur, at the Khalapur Toll Gate i have been charged with Rs 203 while going and same while coming.
The actual toll till Khalapur/Khopoli is Rs 85 one way so total Rs 170, wheresas i have been charged Rs 406, please reverse the additional Rs 236 charged.

Vehicle no : MHO5EJ8176
More details attached in toll receipt screenshot

Today (5 Nov 2022) while traveling from Pune to Mumbai Rs. 203 toll got deducted from my paytm fastag account twice (Talegaon toll and Khalapur Toll) total amount deducted is Rs 406 on single journey.
Could you please check and refund the extra toll deducted amount in my paytm account.

Toll of 203 collected twice on single journey from mumbai to pune

Hello,

We need to know if employee of Indian Navy (part of Armed Force) travelling in his private car for duty is he exempted from toll tax on Pune Mumbai expressway toll (Talegaon & Khopali) if he shows his ID card and Service letter that he is working and needs to travel.

While returning from Khopoli to Panvel rs. 203/- toll was charged while Panvel to khopoli only Rs. 40/- was actual toll.

While going to khopoli below message
Toll Paid Rs. 40
At: Shedung NH48 Toll Plaza
On:[protected]T10:53:50
Vehicle No: MBHCZC63SJM329584
Via HDFC Bank NETC FASTag
Bal: Rs 323
Reload via MyCards: Hdfcbk.io/k/ALpiQJGRX7v
#FIRSTagyourseatbelt

And while returning below was message.
Toll Paid Rs. 203
At: Khalapur Toll Plaza
On:[protected]T15:12:31
Vehicle No: MBHCZC63SJM329584
Via HDFC Bank NETC FASTag
Bal: Rs 120
Reload via MyCards: Hdfcbk.io/k/ALpOg1g5Luk
#FIRSTagyourseatbelt

This is clear loot and immediate refund need to be processed.

Was going from pune crossed Dehu road and the cashier manually deduced 41₹ at Dehu road toll

While returning same evening, 20.5 was deducted …

Why was 41₹ deduced when I crossed into Lonavala but 20.5 when I crossed back into pune the same evening?

I Have been Travelling through Mumbai pune expressway Where my Toll at Khalapur was Charged Rs.203. whereas when i passed Talegaon i Recieved same dedcution of Rs. 203 whereas the amount Chargeable is Rs.67.

I need a refund for my Balance Amount
Attaching the Screenshot of the Amount dedcuted.

Vehicle No:- MH04KR4214
Wallet Id:- [protected]
Registered Name:- Tejal Pisal

MH 12 FK 5956..is my car no ..i had fast tag but not displayed on glass.i asked the concened toll staff to cgeck it is being scanned..but he denied and asked cash..i paid in cash..but afterwards i found message that the toll is paid through fast tag also .
So it double payment of toll.
So please refund me the double paid toll amount to my account.
Thanking you.
Paid Rs 203.0 toll for MH12FK5956 at Talegaon Toll Plaza. TxnId: 0100B[protected].Updated Paytm Bal: Paytm Wallet- Rs 659.5. Queries? Visit http://m.p-y.tm/nB

Dear sir

I Udaykumar S Mahaddalakar( [protected]) Car No MH06AN0290 (Wagnor ) .
I am travling Pune to mumbai, I am paying toll amount rs 270/- (26/9/22 16:28:24 ) At Talegoan Toll Plaza By Cash .In counter no 1 Collector 940364
Trans no [protected], Exit Plaza Khalapur off (West).
But I am coming in Khalapur Toll Plaza on 26.9.22 Timing 17:09:07
Dedacted form my Fastag Amount Rs 203 .I am showing payment reciept on countr no 1 After that deducting my payment .Refer CCTV Footege aveleble with you
So I Am requiest to you refund my amount .

I had filled all documentation and get Toll fee waiver form from RTO in ganpati season period and onevery toll of mumbai kolhapur highway i show this form to toll person, then also i got charged and money got deducted from my fastag account. i have all receipts of fatag and RTO toll fee waiver letter as well

Requested Sir,

My vehicle is registered with Vadodara district GJ06 i need to travel to Vasad / Borsad and for 20 kms i need to pay 215 for single journey return or 280 if i will return on other day i need to use only 20 kms highway so why should i need to pay full amount ?

Pathetic condition at vapi toll plaza.
Always long traffc queue at vapi still thry charge the toll.
Even after govt has chaged that thing.roads condition are pathetic

Every morning when i leave for office, i need to face traffic jams at vapi toll tax. My home is in valsad, my office in vapi, that is around 20kms on NH48. It used to take 20 mins from my home to office me when i got transferred from my company in vapi 1 and half year back.
But since the rain started the condition of road became so scary and pathetic.
It feels like we are going on a war with life and not office.
It takes 1 hour every mornng.
Still this toll plaza dont miss even a single day to cut my toll from fast tag even after our road and transport minister shri nitin gadkri ji instructed that you cant take toll if the que is longer than 100mtrs.
I am a genuin tax payer for our country.
I pay toll as well everyday to reach my office.
Still i reach late to my work.
And road conditions are so bad tha no one can imagine.
Its my humble request to please look into the matter and resolve the issue.
Jai hind.

Vehicle ID :MA3BNC22SNC455378
BARCODE NUMBER:[protected]
TAG ID: 34161FAB20328EE[protected]

While returning from Pune to Mumbai on talegaon toll plaza they collect double toll for same route. I inclose the receipt and details information about the payment. I want refund of my amount which is collected by the toll plaza as early as possible.
On the evening I'm having same issue in log in into fast tage for recharge that why I'm unable to recharge the fast tage but after some cordination I'm able to recharge fast tag with help of new app but because of that toll authority charge is Rs.500 as a fine.
I want to you to take the action regarding my problem as early as possible.

The fastag wasn’t working at the toll gate at Talegaon toll plaza and I had to pay by cash. Thanks have attached the receipt for the same. However the same toll of Rs. 203 has also been debited from my fastag wallet.

My details are as follows
Name: Anirudh Mani
Veh No: KA03MW0114
Fastag No: [protected]
Mob No: [protected]

I contacted my fastag provider Axis Bank but they have got a vague response from IRB. Please refund extra amount deducted.

Fast tag [protected]

14 Aug 22-[protected]
Travel from Kolhapur to Mumbai
I travelled by old Mumbai Pune Highway for Pune Mumbai and then the police on the way diverted to a common strech which took me to Khalapur toll plaza on expressway.

In total i was charged Rs 694/- between Kolhapur and Mumbai.
( with Pune Mumbai being Rs 324/- despite travelling by Old Mumbai Pune Highway)
I was charged Rs 203/- at khalapur from Pune Mumbai when there was one diversion by police in karjat to expressway, I was also charged toll at Dehu Road, and Kushgaon.

14 Aug 22- fast tag [protected]
Travel from Kolhapur to Mumbai
I travelled by old Mumbai Pune Highway for Pune Mumbai and then the police on the way diverted to a common strech which took me to Khalapur toll plaza on expressway.

In total i was charged Rs 694/- between Kolhapur and Mumbai.
( with Pune Mumbai being Rs 324/- despite travelling by Old Mumbai Pune Highway)
I was charged Rs 203/- at khalapur from Pune Mumbai when there was one diversion by police in karjat to expressway, I was also charged toll at Dehu Road, and Kushgaon.

Hell Sir,

Irrespective of having the Passes to travel Toll free during my visit to Konkan for Ganpati celebration., the Talegoan Toll plaza cut my Toll fare. sharing screenshot of Toll free passes and the Toll cut fare.

I was travelling from Mumbai to Pune on 27th August 2022. First Rs 203/- got deducted at Khalapur toll, then Rs 67/- at Talegaon toll but then additional Rs 41/- for deducted at Dehuroad toll naka on my Fastag. I distinctly remember earlier when I had used the same route via Somatane, Dehuroad toll was not deducted. Please help me get the refund of Rs 41/-...

I was travelling on Mumbai Pune Expressway on dated 19th August, 2022. I have paid toll at Khalapur toll booth through cash. but while exiting from Talegaon toll booth, again toll has been deduced from my fast tag account.

Vehicle Number: MH14 JH 5804