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IRB Infrastructure Complaints & Reviews

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Last updated Mar 10, 2024
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IRB Infrastructure reviews & complaints page 9

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G
Gaurav1947
from Thane, Maharashtra
Feb 22, 2022
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30 minutes waiting period on mumbai pune expressway

Address:Mumbai

On 20th feb 2022, I was travelling on pune expressway, when I arrived at khalapur toll plaza, there was a long queue of vehicles, say 100 cars ahead of me and the waiting period was approximately 30 minutes.
Is it the real way to travel on expressway after having fastag on my vehicle??
If so, then I need to prefer another way next time if you don't resolve my issue....
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Khankabir9595
from Osmanabad, Maharashtra
Feb 22, 2022
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Delay in toll deduction

Address:Yeshi toll near osmanabad solapur-aurangabad national highway

Delay in toll deduction due to technical issue at toll plaza . Wait was about 5 to 7 mins, staff was unmannered and rude. Acoording to the norms if there is technical issue at toll plazza so no toll will be deducted from the toll giver and they have to clear the queue...
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G
Ganesh.Shinde
from Pune, Maharashtra
Feb 21, 2022
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IRB Infrastructure charging illegal tolls at Lonawala and Khopoli

Today 21 Feb 2022
I travelled from Pune to.Mumbai, I was having a active fastag with sifficient balance to travel . At Talegaon toll plaza I was charged with Rs.203 wich is correct now I taken a exit at lonawala flyover and had a tea at lonawala (10.min break) and immediately entered on express way to Mumbai from Kusgaon toll plaza I was under impression that I should not be charged at Kusgaon and continued my journey.
Now at...
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N
Nikhil0093
from Ambad, Maharashtra
Feb 18, 2022
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Double toll collection when fastag has enough balance

Address:Plot no32/2 surange nagar jalna-beed road ambad

I am tarvilling on national highway 211 new(52) and i had enough balance in my fastag at PADALSINGI toll plaza IRB scanner unable to scan my fastag so I request the staff to do something I have enough balance I also showed my fastag account statement to them they was supposed to help me instead of that they are forcefully taken double charges from me eventually I returned on PADALSINGI toll plaza in 12-14 hour then my fastag is scanned so...
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M
Mhatre5566
from Panvel, Maharashtra
Feb 18, 2022
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Local vehicle

From shedung toll plaza what distance is consider as a local vehical....
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Authority should address Arrogance of staff working at this toll plaza. Even after toll paid they put down barrier on vehicle and if we ask why they did this. They starts doing arguement. Who will be responsible if vehicle damaged. NHAI and transport minister should look in to this....
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V
Vikas Honmane
Feb 16, 2022
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Wrongly charged

Address:Vrundavan Shrusti,Vetalbuva Chowk,Narhegaon

Wrongly charge fast tag on my travel 2nd feb 2022 to and from Pube to mumbia...
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IRB had deducted toll for passenger car MH12PC6615 and to my shock you had instructed paytm to deduct another Rs.1173 towards toll and your have mentioned the following reason:

'the excess toll fare amount has been debited due to vehicle class mismatch'

Sir, my car is a passenger car and you have already deducted the toll so now how can you additionally deduct the toll of Rs.1173/- for the second time and that...
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S
Santosh Shrikhande
Feb 13, 2022
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Double Toll charge due to fastag problem

On 11/02/2022 while travelling from Navi Mumbai to Pune via expressway NH4. Toll tax was charged double at Khalapur Toll Plaza (Rs. 540) and later on Rs. 203 deducted from my Fastag also. Since there is some problem with my fastag which didn't detect at the Toll Plaza.

I hereby attached both the toll receipt and msg received from fastag after deduction....
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S
shailendra chincholkar
from Mumbai, Maharashtra
Feb 10, 2022
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Toll collecting delayed due to faulty scanner... Reg..

Address:[email protected]

I am a regular traveler between navi mumbai and pune. Today 10th feb-2022 at 4.15 pm. There have been delays due to time taken to collect the toll from fastag. We have shown balance screen shot (Attached herewith) to the employee attended there. My car passed the scanner location, but looks like the scanner did not work. On this the staff present at the booth stopped my car. I stopped my car and requested to scan using the handgun. On this...
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M
Mridul Chona
from Mumbai, Maharashtra
Feb 5, 2022
Feb 5, 2022
This thread was updated on Feb 5, 2022
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Damage to car at Khalapur toll due to faulty toll system

- Car MH46BK1789 crossed khakapur toll in 5th Feb 2022 @ 14:50.
- The barrier was first down and then after reading fastag it raised and I passed.
- Within 2 seconds it came down and damaged by “A” pillar, roof and windshield.
- On asking First person said you dont have sufficient balance and on showing balance as more than 1000 he ran away.
- then 2nd person said its a system issue what can we do (Then who...
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S
sujang12
from Pune, Maharashtra
Feb 4, 2022
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Extra toll deducted on Mumbai - Pune Expressway

On 3rd jan 2022 i was travelling to mumbai by expressway and paid the toll of 203 at Pune toll. I have some work so i have taken exit at Lonavla and back on mumbai - pune expressway in 1 hr and again i have to pay 136 rupees. Why i have to pay again 136 rupees to back on the same road on same day?...
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N
npriaz
from Navi Mumbai, Maharashtra
Feb 3, 2022
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Double toll charge taken for a single journey

Address:IRB Complex, Chandivli Farm, Chandivli Village, Andheri, Maharashtra, India - 400072

ON Sunday 19/12/2021 @ 17:49:14, I crossed Talegaon toll Coming from pune to Panvel. I was charged Rs 270 at Talegaon toll (MAHARASHTRA) by cash, as my vehicle had breakdown i had to Tow my scorpio by towing vehicle where i paid toll charges of both vehicles by cash as the toll collection boy told that your fast has low balance even though account was having sufficient balance attached is the receipt. After 17:50:33 mins I received message...
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V
Vijay Indore
from Mumbai, Maharashtra
Feb 2, 2022
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Incorrect Toll Amount Debited

Toll amount at Dehu Road Toll Plaza is Rs. 41/-, but Rs. 54/- was debited from my ICICI Fastag Customer ID 10780243 on 24th January'22 as well as on 31st January'22....
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Address:Chinchwad ,Pune

Paid Rs 41.0 toll for MH14GH6574 at Dehuroad on 29 Jan 2022, 11:43 AM. TxnId: 0100A[protected]

Please process refund....
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H
Haresh Bathija
Jan 28, 2022
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Highway robbery by toll guys at shedung

28th Jan 2022 driving from mumbai. Stopped at shedung toll naka
Had enough amount in my fast tag. But toll guy said not enough balance and was forced to pay cash. After crossing my fastag too got charged. I was told later that this is a racket going on. Pls look into this highway robbery by irb infrastructure....
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Address:Somatane Toll Plaza

I am a regular traveler between Talegaon and Pune. My spouse is a Govt employee working in essential service category. Hence needs to be dropped at office in the early morning times.
On various occasions, there has been a delay in releasing the vehicles from the toll plaza. There have been delays due to time taken to collect the toll from fastag. As per the statutory rule, any delay beyond 10 seconds is undesirable as it hampers the...
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R
rohitbjagtap
Jan 25, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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IRB Infrastructure MH-14JU9559 vehicles toll tax deducting at khed-shivapur toll plaza

Dear Sir/Madam,

It was decided that the vehicles(being MH-12 and MH-14 registration nos) will be exempted from toll tax at khed shivapur toll plaza(Pune). than why they are charging every time also intimate to toll tax person.. they confirm toll tax not charged.. after left toll plaza .. amount has deducted from my account.

Please refund the amount to my account and intimate the same strictly khed-shivapur toll...
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M
Mahendra Kothawale
Jan 22, 2022
Jan 22, 2022
This thread was updated on Jan 22, 2022
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Dehu road toll fare extra fastag cutting

Address:At kalamboli
Website:Www.Irb.co.in

MY VEHICLE NO. MH46F1111 Is travel with Mumbai pune old highway via dehuroad some toll shedung 143rs, Lonavala 143rs Cutted but DEHUROAD 190 but why extra money deducted my fasttag account...
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T
Tfans77
from Mumbai, Maharashtra
Jan 15, 2022
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Extra and double money deducted at toll plaza

Address:India

1.
In Dehu road Toll deducted via paytm but i was not notified immediately and they told me due to low balance i have to pay cash I paid 41 cash also 41 deducted from paytm wallet.
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2.
I passed from Talegaon and paid 203 via paytm wallet and when I reached Khalapur I might have ran low on balance so they took 203 again in cash. I was under the impression that I have paid 67 at Talegaon but actually...
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