Ixigo Complaints & Reviews

Dear sir/ mam
I request to solve my problem
Details:
Date of 2 march 2019
My order id for train booking is
Ixitr[protected] &
Ixitr[protected]
Transection of amount was deducted from my bank account but booking was failed and still the amount of booking is not refund in my bank account please refund in my account. I wish that my problem is resolved as soon as possible. Thank you

I am not received my booking is failed on2 march 2019 and cut amount is1451 and 5 to 6 working days end yet amount not received, pls refund my money as soon as possible, many times that i connect with your help center but no response, how to cut my amount that is 1451 from my account that ways refund amount in my account
My order id: ixitr[protected]

I have booked 1 ticket from ahmedabad to new delhi train no 12957 for march 6 2019 3a class but amount debited from my account and ticket not booked and the status showing is pending kindly refund my amount.
Abhishek goel
Passenger name. Shri chand goel
My email i'd [protected]@gmail.com
Order id. IXITR[protected]
Payment id. 223N5IVGCZA7T2GYML
Kindly solve as early as possible...

Hi sir I am Hari Hara Sudhan my ixigo registered number is [protected] in this ID I am yesterday 4 p.m. ticket on 2nd AC Ernakulam Junction to Rajahmundry junction that time my internet was failed that time my amount was debited but the ticket is not booked
That's time i cannot have booking id only upi transaction ID i have attached that image screenshot
My irctc id : hari819084

My ixigo mobile number : [protected]
Mail id on ixigo : hariharasudhan [protected]@gmail.com

Dear Sir,
Please refund my amount as refund has not been done yet
PNR Number: [protected]
Train Number/Name: 12370 / HW HWH S F EXP
Transaction ID: [protected]
Booking Date: 26 Dec 2018
Request you to please initiate the payment as of now i have not received the payment yet. also mailed them on 7th March but no reply from them, snapshot is being shared below...
I hope my complaint will be resolved at the earliest.

I am tickets booking ixgio app my amount rs 6510.15 debi but not received tickets other network time out issues please kindly my amount refund rs.6510.15
Upl translation id :[protected]
To :le travenus technology private ltd
From:[protected]@oksbi
Google translation id: cicagkcy3o_ena
Mobile num :[protected]
Irtc id:hari819084
Date :07/03/2019
Translation time :16.26

Dear sir / ma'am.

I tried to book four tickets of cbe jbp express (02197) for my families travel from khed to panvel scheduled on tuesday 26th march 2019 through ixigo trains portal.

However, the tickets were not issued but the due fare of inr 1619.99/- was deducted from my icici bank account.

Upon complaining with irctc i've been advised to contact ixigo and they have issued ticket number 3282738

I request you to kindly refund the amount wrongfully deducted at the earliest.

A copy of the transaction sms is attached for your reference pls.
-
Prasad

I have booked tickets from vijayawada to tirupathi train no 17245 for june 26 2019 3a class for 2 tickets but amount debited not booked the status showing is pending kindly confirm the tickets r booked r not
M prashanth
[protected]
Passenger name. 1. K v b reddy
2. K padma
My imail i'd prashanthmba.[protected]@gmail.com
Kindly solve as early as possible

I am booking a train ticket on 2 march 2019 panvel to ratnagiri of ixigo app. My order id. [ ixitr[protected] ] and my payment id. Is [ 1zit849buic3ks1fa9 ]. My amouny is 347.21/- refund of my bank a/c but i can't receive this amount from your side.
Please give me this amount urgently in my bank a/c. Please refund amount urgently as soon as possible. Your side not receive this amount you ask 5days to receive this amount but i can't receive this amount...

Hi,

I booked tickets from secunderabad to tirupati on 2 march, 2019 through
Your app. I booked twice and money got debited from bank but ticket is not
Booked. Please refund my money as i worked hard for it asap. Kindly note the issue and resolve it soon.. Thanks..

Please take it as priority and refund my money as i really worked hard to earn it.

I had booked a train ticket with 2 berths through ixigo with PNR no. [protected] having a wrong date because of ixigo's fault. The ticket shows 08/03/2019 as the boarding date from Jabalpur station, instead the train will be arriving Jabalpur on 09/03/2019. Because of this, I won't be able to reach my destination on 09/03/2019 which I have to anyhow. So, I want ixigo to arrange other ticket for me from other train on 08/03/19 from Jabalpur to jalgaon on my consent otherwise return my money back without cancellation charges, compensation for the inconvenience caused, premium which I will have to pay for tatkal tickets and also apology from ixigo's side for all the inconvenience.

I am attaching my ticket here for the proof.

PNR [protected]
12187 Mumbai Garibrath
Jabalpur - Jalgaon
Depart: 08 Mar 2019, 19:45
Arrive: 09 Mar 2019, 04:42
Seats: G10, 52 | G10, 55
https://goo.gl/cskqf5

Sincerely,
Piyush Santhalia

Today 02.03.19 i was booking my ticket from adra to howrah prr howrah exp
Money was deducted ₹133 but train was not booked...
I request please refund my money.
This was provided : ixitr[protected]
While booking i used this email id: [protected]@gmail.com
By the name of r jai ganesh rao
Please refund it as soon as possible.. Amount it low but it really matters me

Please help me, i have booked a bus ticket through ixigo app, and paid amount by phonepe app with my bank, my money deducted and paid to ixigo company's bank vide Transaction ID AXISSDKV344a91c06205b4e989a3cf73fa6 Dated 22/02/2019 at 08:05 PM but Bus ticket not booked. I have complaint by telephonic also, so please refunded my money as earlier as possible.

Please help me to my money refunded my money deducted but ticket not booked so money refunded please help me i would like please return my money quickly please help me with my query and reply this my question and satisfied your service i am happy your service but sometimes your service is very slowly so that i am happy but my money is quickly send my account good by and happy

Please help me to my money refunded my money deducted but ticket not booked so money refunded please help me i would like please return my money quickly please help me with my query and reply this my question and satisfied your service i am happy your service but sometimes your service is very slowly so that i am happy but my money is quickly send my account good by and happy

I have paid an wrong amount where i need to rs.821 but i have wrongly paid rs.766 for train ticket from delhi to new bongaigaon. My amount has deducted from my account and get a confirmation message. But train ticket hasn't book for wrong amount. Now i am trying to get back my refunded money with money deduction confirmation message. Ixigo agent also said me that they have not get any amount from my i'd.

When i was trying to boom the train ticket from bangalore to coimbatore., through my net banking i made the payment. And it was redirected to the ixigo page. I was almost waited for more than 10 minutes but my ticket was not booked. I checked with my bank, amount was debited. Then i checked with my irctc account there is no last transaction on this day.
I am just requesting ixigo to solve this problem within a day. Otherwise i will escalate this in a different manner.

I hope it will be response by ixigo soon

Hello sir, i booked 1ticket from kanpur to deoria sadar for 9th april, 2018 in gwalior barauni express (I. E gwl bju mail) train no. 1124. I booked on 19/02/2019 at 9:52 am but it's been take a few hours that there has been no status generate and payment has been made successfully.. Please generate report as soon as possible or refund money.. So that i booked other one..

I booked 1ticket from kanpur to deoria sadar for 9th april, 2019 in gwalior barauni express (Gwl bju mail) and train number 11124.. I booked on 19th feb 2019 at 9:52am but it been take more than a hours that there has been no status generate and payment made successfully.. Please confirm my ticket as soon as possible or refund my money so that i booked other one..

Sir
I have booked a tatkal train ticket via ixigo app for the date[protected] for the passenger named muneer from srr-tvc from the irctc user id jasimspm. And ixigo registered email [protected]@gmail.com and mobile [protected].
Unfortunately the train is running late by more than 16hrs
And i need to cancel the ticket.
It is not possible to cancel it via irctc because it is booked from a third party. (Screen shot attached)
I have been using this app since several months n for the first time i am facing an issue from ur side
Since you value your customers please guide me to do the cancellation at the earliest and to get the
Refund for the same.
In your app it is showing that the train is on time but it is running late and screenshot of the current status is placed with this mail
Please address my issue at the earliest and do the cancellation
Thanking you
Jasim
[protected]