Ixigo Complaints & Reviews

Dear sir,
I had cancelled 3 ac tickets of duronto express on 20.3.2019 but i have still not received the cancellation amount which is 6480/- in my bank account please reply. Ixigo booking id: ixitr[protected], pnr no. : [protected], transaction id: 286dqsrn0j898wu5r7 train no. & name : 12262/hwh cstm
Duronto.
Please reply as soon as possible. Hope to get a positive reply soon.

I recently had tried to book train ticket from bengaluru to aluva through ixigo train app and gone for upi google pay payment. After my account got debited with an amount of rs 920 it doesn’t redirect me to the ixigo payment page and i didn’t receive any other confirmation regarding this.
These don’t have a customer care service also. Please help me

Sir, i have done booking in 15 march from janakpuri to kanpur. Booking was confirm. I have received a call in journey date before 6 hour.. That your booking is cancel due to bus accident after we have already done audio call conference to online booking care (Ixigo) and hari transport company. Hari transport company told me that i will confirm your journey but there will be extra charge to pay. When we forbade that i am unable to give extras amount. Hari transport company confirm this booking 2 seat in one sleeper birth. 7 o' clock we received a hand type message your ticket is cancel. How can complete my journey.. This is fraud. Due to more customer hari tranport company cancel online ticket. And company take direct seat booking.
This is fraud. Take action such tranport company. Then we have booked another bus and give 3500 amount to next booking agency.. Very fraud refund me 5 time amount of booking.. Take action such transport company.

I made a transaction from ixigo and entered irctc login id and chose google pay for payment but ticket was not booked and in ixigo it showed no error. Debited amount - 2105.49, date and time : 27 march 2019, 21:45 pm and upi transaction id[protected]. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund the full amount of rs 2105.49 asap.

Dear sir,
I have booking irctc tickets through your esteemed app.

Today i booked a ticked for anand vihar to htia through your app and successfully made the payement but booking is pending
The app is not giving me any information about my booking nd payment is also debited form my bank account

Please solve this problm
My order id is ixirt[protected] on 26. Mar.19

Regards
Nishita

I had booked a train from ndls to bsb on 15/03/19.. N my seat was not confirmed. I didn't get back my money.. I got this message

Pnr [protected] cancelled being waitlist after chart preparation, amount 2, 130 will be refunded in your account within 3-4 days.

After waiting 3-4 days i didn't get my money back it's 10 and i am waiting but my mai didn't get back in to my account

Sir I had booked the Train ticket for Thivin to Vasai Road of Nizzamudin Rajdhani Express for the Date 3/6/19.
But the Sadly the booking was failed in the amount was deducted from my bank account. I.e No ticket has been booked.
Please help me and tell about my refund status of the ticket.
I had attached the screenshot of booking summary.

Sir i booked the train tickets nandigram exp thane to parbhani by ixigo app irctc book date is[protected] reservaton of date[protected]. And debited the rs 920 rs. My account and debited message has received from sbi bank this ammount debited by le travenues technology pvt ltd. But ticket has not booking not came the tickte booked message. Then pliz give mi refund my ammount. Pliz sir

Hey this to inform u dat jst few minutes before i booked ticket through the ixigo wid the details name - manoj pandey And email - pmanoj.[protected]@gmail.com... The amount was deducted but the booking is not done it is still pending... Kindly help me out asap to refund my money.. Am attaching the screenshot of amount deducted nd mail dat i received frm ixigo...
Kindly contact me on [protected] asap and [protected].

Sir i book the train ticket 15631 bme ghy express 22aprail payment successfully done but i do not received ticket my order id ixitr[protected] or payment id 28rs95bmp3liirm6ds pl send my ticket my email address [protected]@gmail.com
Sir please solve my problem my registered mob no [protected]
Orixigo user id is fanan15079
Ticket is 3411179 sir i book the ticket shishpal fanan

Hey this to inform u dat jst few minutes before i booked ticket through the ixigo wid the details name - Vasundhara Raj And email - vasundhara.[protected]@gmail.com... The amount was deducted but the booking is not done it is still pending... Kindly help me out asap to refund my money.. Am attaching the screenshot of amount deducted nd mail dat i received frm ixigo...
Kindly contact me on [protected] asap

I will make my tickets for ixigo.. First time i cancelled tickets... Tickets money got deducted from my account but after cancellation of tickets... Money never get returned to my account... I mailed twice to ixigo... There is no reply from ixigo end... And i don't know there customer care no to contact... I only request you to return my money back at my account... Which i booked and cancelled tickets on 11.03.19

Sir i have tried to book a seat in train as on 11 mar 2019 from jabalpur to nizamuddin. Booking charges deducted from my account but booking failed. I have requested 4 times since 10 days to refund same money but still not any action has to be taken. I have also requested through email but matter is still pending.

I again request to solve the matter as soon as possible.

When i tried to book a ticket from guwahati to madras in flight with booking id[protected] on 13 march 2019 using my debit card from the bank assam cooperative apex bank limited nahar autiya branch with reference id[protected] the amount of rupees 10578 is deducted from my account but there is no confirmation of the tickets. When i contact customer care service the said the money will be refunded within 3-4 days but till date they have not made my refund. Kindly ensure my refund as soon as possible.

Alert:you've spent rs.348.21 via debit card xx3607 at ixigo2994717 on[protected]:15:07:32. Tha amount has been deducted but ticket wasnt confirm what is the procedure to get back this amount. I m trying to contact ixigo but it doesnt happen please help me out what should i do i will be highly thankful to u. How much time they will take to give back this amount.

To whomsoever concerned,

I did a booking in on 25th february for my travel on april 18th from chennai to coimbatore as a round trip (Ref no:[protected] via ixigo - jet airways. The main reason for me choosing to book the flight through ixigo was because of a good discount which had reduced charges. But on 16/03/2019 i had received a notification from jet airways that my ticket was cancelled because of some unknown technical issues. But this is not the first time that such a cancellation is happening, but a 5 th time in just 6 months to me and my other friends. If this is the consequence which will happen whenever i book for flights through your app, i am sorry to say i will refrain from using your app and will caution all my friends and family members from doing so. If you really take your business seriously then please do the needful (Not just a refund which jet airways themselves have promised to do) for me to reconsider my decision and be a fine example for your other customers to have a decent intended experience using your app. Thanks.

I booked a flight ticket but money got deducted but ticket was not booked. It's been 10 days and i didn't get the ixigo money refund. Now ticket price is increased by 300 and i had book at a higher price. I have put a like 10 mails and calls to ixigo but no reply.
So i request u to refund the ixigo money of 620 and increase in ticket price of 300 to my bank account as the mistake is on ur side.
Kolkata to hyderabad on 31 mar
(Trip id:[protected], yatra)
Name o[censored]ser: kasireddy murari kishan
Email address: [protected]@gmail.com

I have made a booking on the subjected hotel (Treebo le celestium) on the date of 8 & 9 of this month, and i got the mail confirmation for the same. When i reached on the hotel they told it was confirmed in some other hotel near to the them and i was forced to stay over there on night. The hotel which i compelled (Munnar inn) to stay was very cheep in all manner. No room service, no parking facility, more over the room was not able to cllse from inside.

I need the justification and justice for my issue. This is seems to be a clear cheating of people by showing good hotels review.

Hey this to inform u dat jst few minutes before i booked ticket through the ixigo wid the details name - karneet singh.. And email - [protected]@gmail.com... The amount was deducted but the booking is not done... Kindly help me out asap to refund my money.. Am attaching the screenshot of amount deducted nd mail dat i received frm ixigo...
Kindly contact me on [protected] asap

I try to book 3tierac 2 tickets in mumbai mail from chennai to renigunta on[protected]. One time password also came but i got message from ixigo opps someting error pls try again later but the network is not available so am clam down but laterly i git message from my amount rs 919.00 was dedcuted in my account what can i do pls reply me when my money i lll refund pls reply me