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Ixigo Complaints & Reviews

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Updated: Aug 23, 2025
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Ixigo reviews & complaints page 99

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M
manojbhaic
Mar 23, 2019
Resolved
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Resolved

Address: A-17 krishna park near ardhna park .p.d. pandya collage road ghodasar,, Ahmedabad, Gujarat, 382440

Hey this to inform u dat jst few minutes before i booked ticket through the ixigo wid the details name - manoj pandey And email - pmanoj.[protected]@gmail.com... The amount was deducted but the booking is not done it is still pending... Kindly help me out asap to refund my money.. Am attaching the screenshot of amount deducted nd mail dat i received frm ixigo...
Kindly contact me on [protected] asap and [protected].
Apr 25, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
Ixigo Customer Care's response
Hi Manoj,

Greetings from ixigo!

Please note against the mentioned transaction a ticket was booked successfully and we have sent the PNR over e-mail as well.

In case of any further assistance, please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.
Plz refunded my paymnet is deducted

payment id 1Y1TGMYI9QE0F3Q3VQ

amount deducted but booking not done - Comment #3388123 - Image #0
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    S
    Shishpal fanan
    from Abhaneri, Rajasthan
    Mar 22, 2019
    Resolved
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    Resolved

    Address: Villpost kachhawa, Sikar, Rajasthan

    Sir i book the train ticket 15631 bme ghy express 22aprail payment successfully done but i do not received ticket my order id ixitr[protected] or payment id 28rs95bmp3liirm6ds pl send my ticket my email address [protected]@gmail.com
    Sir please solve my problem my registered mob no [protected]
    Orixigo user id is fanan15079
    Ticket is 3411179 sir i book the ticket shishpal fanan
    Apr 25, 2019
    Complaint marked as Resolved 
    Ixigo customer support has been notified about the posted complaint.
    Verified Support
    Mar 23, 2019
    Ixigo Customer Care's response
    Hi Shishpal,

    Greetings from ixigo!

    Please be informed booking against the shared id had failed and refund shall reflect into your bank account within 5 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement.

    Rest assured! Your money is safe and will surely be refunded to your bank.

    In case of any further assistance, please write back to us at [protected]@ixigo.com.

    Regards,
    Team ixigo.
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      V
      Vasundhara Panwar
      Mar 21, 2019
      Resolved
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      Resolved

      Address: Solan, Himachal Pradesh

      Hey this to inform u dat jst few minutes before i booked ticket through the ixigo wid the details name - Vasundhara Raj And email - vasundhara.[protected]@gmail.com... The amount was deducted but the booking is not done it is still pending... Kindly help me out asap to refund my money.. Am attaching the screenshot of amount deducted nd mail dat i received frm ixigo...
      Kindly contact me on [protected] asap
      +1 photos
      Apr 25, 2019
      Complaint marked as Resolved 
      Ixigo customer support has been notified about the posted complaint.
      Verified Support
      Mar 23, 2019
      Ixigo Customer Care's response
      Hi Vasundhara,

      Greetings from ixigo!

      Please be informed booking against the shared id had failed and refund shall reflect into your bank account within 5 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement.

      Rest assured! Your money is safe and will surely be refunded to your bank.

      In case of any further assistance, please write back to us at [protected]@ixigo.com.

      Regards,
      Team ixigo.
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        A
        Aaditi dinesh
        from Chennai, Tamil Nadu
        Mar 21, 2019
        Resolved
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        Resolved

        Address: Nil, Chennai, Tamil Nadu, 600092

        I will make my tickets for ixigo.. First time i cancelled tickets... Tickets money got deducted from my account but after cancellation of tickets... Money never get returned to my account... I mailed twice to ixigo... There is no reply from ixigo end... And i don't know there customer care no to contact... I only request you to return my money back at my account... Which i booked and cancelled tickets on 11.03.19
        Apr 25, 2019
        Complaint marked as Resolved 
        Ixigo customer support has been notified about the posted complaint.
        Verified Support
        Mar 22, 2019
        Ixigo Customer Care's response
        Hi Aaditi,

        Greetings from ixigo!

        Please note refund against the mentioned transaction is already been processed at our end. We have mailed you relevant details as well. Request you to please check your bank statement once and follow up with them.

        In case of any other assistance do write to us at [protected]@ixigo.com.

        Regards,
        Team ixigo.
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          B
          bipan3112
          Mar 20, 2019
          Resolved
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          Resolved

          Address: Amritsar, Punjab, 143149

          Sir i have tried to book a seat in train as on 11 mar 2019 from jabalpur to nizamuddin. Booking charges deducted from my account but booking failed. I have requested 4 times since 10 days to refund same money but still not any action has to be taken. I have also requested through email but matter is still pending.

          I again request to solve the matter as soon as possible.
          +1 photos
          Apr 21, 2019
          Complaint marked as Resolved 
          Ixigo customer support has been notified about the posted complaint.
          Verified Support
          Mar 21, 2019
          Ixigo Customer Care's response
          Hi,

          Greetings from ixigo!

          Please note refund against the mentioned id has already been processed at our end. We have sent you all the refund details over e-mail as well.

          Request you to please check your mailbox and bank statement once.

          For any other assistance do write to us at [protected]@ixigo.com.

          Regards,
          Team ixigo.
          I am Neetesh Lodhi your customer since today I booked two tickets for neelesh Lodhi and arti and money is deducted which is 316 for reservation for date 17/03/2019 for maihar to sridham but it is not booked. So, I requested you to refund my amount and take an action since as soon as possible.

          Thank you.
          Date _14/03/2019

          By_Neetesh Lodhi
          Hi, I booked a ticket from Visakhapatnam to Coimbatore through Ixigo trains and I would like to change my boarding point to Eluru from Visakhapatnam. Can you help me in changing the point as there is no option available on Ixigo Application. The travel date is on 28th March 2019.

          Thanks in advance.
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            T
            Trishkingkar
            Mar 19, 2019
            Resolved
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            Resolved

            When i tried to book a ticket from guwahati to madras in flight with booking id[protected] on 13 march 2019 using my debit card from the bank assam cooperative apex bank limited nahar autiya branch with reference id[protected] the amount of rupees 10578 is deducted from my account but there is no confirmation of the tickets. When i contact customer care service the said the money will be refunded within 3-4 days but till date they have not made my refund. Kindly ensure my refund as soon as possible.
            +1 photos
            Apr 21, 2019
            Complaint marked as Resolved 
            Ixigo customer support has been notified about the posted complaint.
            Verified Support
            Mar 21, 2019
            Ixigo Customer Care's response
            Dear Trishnangini,

            Greetings from ixigo!

            Please note refund against the shared id is already under process and will reflect into your account within the stipulated time.

            For any other assistance do write to us at [protected]@ixigo.com.

            Regards,
            Team ixigo.
            Please refund my money back as soon as possible. The 5 days is already over .. and it is going to be almost 9days yet didn't get back the money. Please do the needful and give my money back . Rs 730.66/- is to be refunded back.

            refund not received yet - Comment #3382420 - Image #0
            refund not received yet - Comment #3382420 - Image #1
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              A
              Abdul_Mannan
              Mar 18, 2019
              Resolved
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              Resolved

              Address: Aligarh, Uttar Pradesh

              Alert:you've spent rs.348.21 via debit card xx3607 at ixigo2994717 on[protected]:15:07:32. Tha amount has been deducted but ticket wasnt confirm what is the procedure to get back this amount. I m trying to contact ixigo but it doesnt happen please help me out what should i do i will be highly thankful to u. How much time they will take to give back this amount.
              Apr 21, 2019
              Complaint marked as Resolved 
              Ixigo customer support has been notified about the posted complaint.
              Verified Support
              Mar 21, 2019
              Ixigo Customer Care's response
              Hi Abdul,

              Greetings from ixigo!

              Please be informed that if money has been deducted from your card/account and ticket is not confirmed please be assured it is safe and will be refunded automatically. It should reflect in your account within 5 days depending on your bank procedure.

              Do let us know if there is anything else we can assist you with.

              You can always write to us at [protected]@ixigo.com.

              Regards,
              Team ixigo.
              My ticket was not confirmed, refund has been initiated but I get did not get the money back. Please do the needful so that I get my money as early as possible. 5days has exceeded. So by now I should have got the money. But unfortunately I didn't. Be do the requirements. And process my money back.

              balance has been deducted but ticket was booked - Comment #3382207 - Image #0
              balance has been deducted but ticket was booked - Comment #3382207 - Image #1
              Dear sir/Mem
              Sir I am booking train tickets by ixigo app . Booking pending but my money not received me booking time 06:52 AM 20MAR 2019
              MAJ. -. LDH
              Paschim Express. Amount 1153.21/-
              Payment id: 27V94PB6SI2MQPD0FH
              Order id : IXITR[protected]
              Please sir refund my money thanks Regards Ram Datt Bhatt

              balance has been deducted but ticket was booked - Comment #3382441 - Image #0
              Ram Datt Bhatt's reply, Mar 20, 2019
              Dear sir/Mem
              Please arjent Refund my train tickets booking pending money thanks Regards Ram
              40 minutes completed but not refunded my money or ticket status..

              balance has been deducted but ticket was booked - Comment #3383613 - Image #0
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                S
                Shainy joseph
                Mar 17, 2019
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                Address: 600089

                To whomsoever concerned,

                I did a booking in on 25th february for my travel on april 18th from chennai to coimbatore as a round trip (Ref no:[protected] via ixigo - jet airways. The main reason for me choosing to book the flight through ixigo was because of a good discount which had reduced charges. But on 16/03/2019 i had received a notification from jet airways that my ticket was cancelled because of some unknown technical issues. But this is not the first time that such a cancellation is happening, but a 5 th time in just 6 months to me and my other friends. If this is the consequence which will happen whenever i book for flights through your app, i am sorry to say i will refrain from using your app and will caution all my friends and family members from doing so. If you really take your business seriously then please do the needful (Not just a refund which jet airways themselves have promised to do) for me to reconsider my decision and be a fine example for your other customers to have a decent intended experience using your app. Thanks.
                Ixigo customer support has been notified about the posted complaint.
                Please resolve my issue regarding redeeming the ixigo money for a hotel booking. No where i found to redeem my balance of ixigo for domestic hotel bookings. Please don't play with emotions of middle class people like us for which Rs. 750/- is very high amount
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                  K
                  kasireddy murari kishan
                  Mar 17, 2019
                  Resolved
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                  Resolved

                  I booked a flight ticket but money got deducted but ticket was not booked. It's been 10 days and i didn't get the ixigo money refund. Now ticket price is increased by 300 and i had book at a higher price. I have put a like 10 mails and calls to ixigo but no reply.
                  So i request u to refund the ixigo money of 620 and increase in ticket price of 300 to my bank account as the mistake is on ur side.
                  Kolkata to hyderabad on 31 mar
                  (Trip id:[protected], yatra)
                  Name o[censored]ser: kasireddy murari kishan
                  Email address: [protected]@gmail.com
                  Apr 21, 2019
                  Complaint marked as Resolved 
                  Ixigo customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 21, 2019
                  Ixigo Customer Care's response
                  Hi Kasireddy,

                  Greetings from ixigo!

                  We can understand your disappointment. However, as updated over e-mail earlier please note flight pricing is beyond our control. Also, the ixigo money is already been credited to your wallet along with sent you a special coupon as well of worth Rs 1000/-.

                  In case of any other assistance do write to us at [protected]@ixigo.com.

                  Regards,
                  Team ixigo.
                  I have booked a ticket from Bangalore to Hubli due to the server problem my booking is failed and I have written mails to ixigo but no response .so please refund my money to bank account

                  didn't get refund of ixigo money - Comment #3381342 - Image #0
                  In march 7 2019 i am booking train tickets from lxigo app, then train booking was failed, now a days iam not get my refund amount, please return my cancellation amount

                  didn't get refund of ixigo money - Comment #3381373 - Image #0
                  didn't get refund of ixigo money - Comment #3381373 - Image #1
                  M.renga's reply, Mar 16, 2019
                  Please refund my cancellation money
                  My ticket booking was pending till 1 hour ago...no response in app for it...
                  What can i do ??

                  didn't get refund of ixigo money - Comment #3382247 - Image #0
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                    R
                    Ratheesh Babu R
                    from Bengaluru, Karnataka
                    Mar 16, 2019
                    Resolved
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                    Resolved

                    I have made a booking on the subjected hotel (Treebo le celestium) on the date of 8 & 9 of this month, and i got the mail confirmation for the same. When i reached on the hotel they told it was confirmed in some other hotel near to the them and i was forced to stay over there on night. The hotel which i compelled (Munnar inn) to stay was very cheep in all manner. No room service, no parking facility, more over the room was not able to cllse from inside.

                    I need the justification and justice for my issue. This is seems to be a clear cheating of people by showing good hotels review.
                    Apr 21, 2019
                    Complaint marked as Resolved 
                    Ixigo customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 21, 2019
                    Ixigo Customer Care's response
                    Hi Ratheesh,

                    Greetings from ixigo!

                    We believe your query has been resolved by now.

                    For any other assistance do write to us at [protected]@ixigo.com.

                    Regards,
                    Team ixigo.
                    Sir pls refand my payemnt in my account becouse my tajation is canceeled your app and debit amount in my account

                    hotel booking issue - (your booking for treebo le celestium is confirmed!) - Comment #3381338 - Image #0
                    Refund has been initiated and was said will be refunded within 5 days but I didn't get my refund back. Please refund my money. I really need the money to be refunded as soon as possible. I need it very much. Every single penny matters a lot for.

                    hotel booking issue - (your booking for treebo le celestium is confirmed!) - Comment #3382245 - Image #0
                    hotel booking issue - (your booking for treebo le celestium is confirmed!) - Comment #3382245 - Image #1
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                      K
                      Karneetsingh
                      from Noida, Uttar Pradesh
                      Mar 16, 2019
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110018

                      Hey this to inform u dat jst few minutes before i booked ticket through the ixigo wid the details name - karneet singh.. And email - [protected]@gmail.com... The amount was deducted but the booking is not done... Kindly help me out asap to refund my money.. Am attaching the screenshot of amount deducted nd mail dat i received frm ixigo...
                      Kindly contact me on [protected] asap
                      +1 photos
                      Apr 17, 2019
                      Complaint marked as Resolved 
                      Ixigo customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 17, 2019
                      Ixigo Customer Care's response
                      Hi Karneet,

                      Greetings from ixigo!

                      Thank you for writing in. Please be informed booking against the shared id had failed and refund shall reflect into your bank account within 5-6 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement.

                      Rest assured! Your money is safe and will surely be refunded to your bank.

                      In case of any further assistance, please write to us at [protected]@ixigo.com.

                      Regards,
                      Team ixigo. 
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                        R
                        Renuloke
                        Mar 16, 2019
                        Resolved
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                        Resolved

                        Address: Chittoor, Andhra Pradesh

                        I try to book 3tierac 2 tickets in mumbai mail from chennai to renigunta on[protected]. One time password also came but i got message from ixigo opps someting error pls try again later but the network is not available so am clam down but laterly i git message from my amount rs 919.00 was dedcuted in my account what can i do pls reply me when my money i lll refund pls reply me
                        Apr 16, 2019
                        Complaint marked as Resolved 
                        Ixigo customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 16, 2019
                        Ixigo Customer Care's response
                        Hi,

                        Greetings from ixigo!

                        Please be informed that if money has been deducted from your card/account and ticket is not confirmed please be assured it is safe and will be refunded automatically. It should reflect in your account within 5 days depending on your bank procedure.

                        Do write to us at [protected]@ixigo.com, for any other assistance.

                        Regards,
                        Team ixigo.
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                          B
                          bhawana Narwal
                          from Delhi, Delhi
                          Mar 16, 2019
                          Resolved
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                          Resolved

                          I had booked 2 train tickets from ixigo, from Delhi(NZM) to Mumbai(BDTS) on 12.03.2019 for rs.2049.80 via internet banking SBI, transaction having reference no.[protected]IGAFPUBNZ4, but the tickets didn't get confirmed . And ixigo didn't even displayed that amount has been deducted. Despite the fact of non confirmation, the said amount was deducted, refund has also not been initiated.
                          Mar 17, 2019
                          Complaint marked as Resolved 
                          I have received refund within no days
                          Ixigo customer support has been notified about the posted complaint.
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                            Adarshkbabu
                            Mar 11, 2019
                            Resolved
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                            Resolved

                            Address: Hawaii adda, Kaimur, Bihar, 821101

                            My booking order i'd is ixitr[protected] booked on 02march 2019 at 05:42pm.22407 bsb to anvt g rath. Rs 1539 and my payment id is 20kuyrlj3cjfvr3vmo. Is cancelled but it not my money refund. It will be 11 days to go but my money not refund. Please i humble request to you as soon as possible you credit my money in my account.. I booked my ticket on 02 march then it pending and then it cancelled. Please credit my money.
                            +1 photos
                            Mar 12, 2019
                            Complaint marked as Resolved 
                            9097774624 I want to credited my money in my account . ixigo team says [email protected] to visit and I visited for 2 days but my money not credited
                            Ixigo customer support has been notified about the posted complaint.
                            Mar 12, 2019
                            Updated by Adarshkbabu
                            I want money from ixigo because my money deducted from my account but ticket is cancelled .they said that your money will be credited within 5-7 days but here 11 days to go my order I'd is IXITR[protected]. PLESE Resolve this problem as soon as possible please I humbly request you.

                            Mar 12, 2019
                            Updated by Adarshkbabu
                            My booking order I'd is IXITR[protected] booked on 02march 2019 at 05:42pm .22407 BSB TO ANVT G RATH .rs 1539 and my payment id is 20KUYRLJ3CJFVR3VMO .Is cancelled but it not my money refund .it will be 11 days to go but my money not refund .please I humble request to you as soon as possible you credit my money in my account .. I booked my ticket on 02 March then it pending and then it cancelled .please credit my money as soon as possible .I humble request to you ixigo team

                            Verified Support
                            Mar 15, 2019
                            Ixigo Customer Care's response
                            Hi,

                            Greetings from ixigo!

                            Please note refund against the shared id has already been processed to the source account and details of the same have been sent to sati*****[protected]@gmail.com.

                            For any other assistance do write to us at [protected]@ixigo.com.

                            Regards,
                            Team ixigo.
                            Mar 15, 2019
                            Updated by Adarshkbabu
                            Thanks ixigo team .my money credited in my account .Thank you much
                            I am book train ticket but this train cancelled
                            Ixigo not return my money
                            Ixigo service so bad
                            Pls my cancel ticket refund amount my contact no [protected]

                            my cancellation money not credited in my account - Comment #3381621 - Image #0
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                              G
                              gowtham kadiyala
                              Mar 10, 2019
                              Resolved
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                              Resolved

                              I have booked train ticket in ixigo app for me and my parents (Both are senior citizens) from katpadi to pondicherry. Due personal reasons i cancelled the ticket 4days earlier to train departure date but i got a refund of only rs. 20. But the total amount paid by me is rs.298. Please refund my cancellation accordingly.

                              Booked date - 07 march 2019
                              Ticket cancelled - 09 march 2019
                              Trian departure date - 13 march 2019
                              +1 photos
                              Apr 11, 2019
                              Complaint marked as Resolved 
                              Ixigo customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 11, 2019
                              Ixigo Customer Care's response
                              Hi Gowtham,

                              Greetings from ixigo!

                              Please note that as per IRCTC policy, Minimum Flat Cancellation charge per passenger against confirmed Sleeper Class ticket is Rs.120. There is no amount deducted by ixigo.

                              In case of any other concerns, please write to us [protected]@ixigo.com. 

                              Regards
                              Team ixigo.
                              Booked ticket for Dadar To Pune
                              After 40 minutes why it's not updated...???
                              I don't want refund, just want a confirmation of seat
                              Please do it asap... Why you take money first ?@ixigo if you can't give proper service

                              ...
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                              ...
                              ...
                              ...

                              cancellation refund - Comment #3373442 - Image #0
                              During booking ticket payment is done but ticket is not confirmed

                              cancellation refund - Comment #3373557 - Image #0
                              gautamkr06's reply, Mar 9, 2019
                              Payment is done but ticket is in pending
                              Hello sir,
                              I was ticket booking from kota to udaipur by charu travels on 11/03/2019 at 9.00 pm but bus ticket not confirmed and my payment 660.10+150 ixigo amount deducted... I saw ur application so no details provide regarding summery order related kota to udaipur... Plz resolve my problem.

                              cancellation refund - Comment #3374865 - Image #0
                              I have booked my tickets from Agra cantt to secunderabad junction, payment has been made successfully but still it is showing booking pending .
                              Yet now I didn't received my tickets please
                              Go through this complain and please provide tickets as soon as possible

                              cancellation refund - Comment #3374885 - Image #0
                              My payment is refund urgently.
                              Good afternoon sir
                              I'm mallikarjuna rao i reserved two tickets on 14.5.19 from BZA to CHE. I have cancelled those tickets on 14.5.19.But i did not get money to my account
                              Kindly help me

                              cancellation refund - Comment #3437243 - Image #0
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                                P
                                Prasanta Badu
                                from Barpeta Road, Assam
                                Mar 10, 2019
                                Resolved
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                                Resolved

                                Address: SMQ 103/5, vayusena nagar, 440007

                                On 10 mar 19, i booked a train ticket from nagpur to bhubaneswar via ixigo thru sbi internet banking. Amount deducted rs 6614.27 thru payment id - 23tirosg4voaqjx5kq from my account no [protected]. But due to server error ticket not materialised/status pending. Once again i booked another ticket which was materialised. Req resolve the issue and refund my deducted amount at the earliest
                                Apr 14, 2019
                                Complaint marked as Resolved 
                                Ixigo customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 11, 2019
                                Ixigo Customer Care's response
                                Hi Prasanta,

                                Greetings from ixigo!

                                Thank you for writing in. Please be informed booking against the shared id had failed and refund shall reflect into your bank account within 5-6 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement.

                                Rest assured! Your money is safe and will surely be refunded to your bank.

                                In case of any further assistance, please write back to us at [protected]@ixigo.com.

                                Regards,
                                Team ixigo.  
                                Amount not credit my account

                                I am using ixigo app money deducted but not yet tickets booking

                                I already complaint but not resolved
                                My amount rs 6510.15

                                refund of deducted amount - Comment #3373505 - Image #0
                                refund of deducted amount - Comment #3373505 - Image #1
                                refund of deducted amount - Comment #3373505 - Image #2
                                Akhlaq husain
                                Booking date 02.03.2019
                                Time 9.12 am
                                Ticket from najibabad to lucknow
                                Amount 519
                                Order id..IXITR[protected]
                                Payment id..20D9PE8X3LXXGPQ99
                                IXITR[protected] my order number but my payment not refund
                                Ravinder80's reply, Mar 3, 2019
                                My payment not refundabile
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                                  V
                                  Vïjãÿ Kúmår Sîñgh
                                  from Lucknow, Uttar Pradesh
                                  Mar 10, 2019
                                  Resolved
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                                  Resolved

                                  My ticket is not confirmed but still the amount of 950 was deducted from my account *6905 on 6 march as i have booked my ticket form ixigo app then for payment option i have chosen google pay which taken to to google pay app but there transaction got failed but still the amount was deducted and on ixigo app it is not showing anything related to booking so i request to refund the amount deducted
                                  Upi transaction id:[protected]
                                  Bank name :ixigo. [protected]@axis bank
                                  Please look into the matter and do the needful at the earliest
                                  +1 photos
                                  Mar 11, 2019
                                  Complaint marked as Resolved 
                                  Ixigo customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 11, 2019
                                  Ixigo Customer Care's response
                                  Hi Vijay,

                                  Greetings from ixigo!

                                  Could you please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better. You can send the same at [protected]@ixigo.com.

                                  You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app.

                                  Looking forward to your reply.

                                  Regards,
                                  Team ixigo.
                                  Mkrana to sog train ticket not booked but money is lesser from my account please refund my money

                                  amount deducted but booking not confirmed want refund - Comment #3376074 - Image #0
                                  My train 12063 hw Uhl link jsht was cancelled on 5th march 2019 pnr no- [protected]. I have filed tdr also but haven't received any refund yet.

                                  amount deducted but booking not confirmed want refund - Comment #3376823 - Image #0
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                                    R
                                    Rahul upadhay
                                    Mar 9, 2019
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Telangana, 500006

                                    I have booked reservation from madurai express that is chandigarh to warangal on 2 march 2019 but payment is successfully cut from my sbi account and trains reservation failed, pls refunds my money as soon as possible and contact me, 6 to 7 working days also end, pls contact me and refunds my amount in my sbi account
                                    My email id is :
                                    [protected]@gmail
                                    +1 photos
                                    Apr 10, 2019
                                    Complaint marked as Resolved 
                                    Ixigo customer support has been notified about the posted complaint.
                                    Mar 09, 2019
                                    Updated by Rahul upadhay
                                    As soon as possible refund my money,
                                    Verified Support
                                    Mar 10, 2019
                                    Ixigo Customer Care's response
                                    Hi Kanchan,

                                    Greetings from ixigo!

                                    Please note we have already processed the refund against the shared id to your source account and have sent you all the details over e-mail kanc*****[protected]@gmail.com. Please check your mailbox once.

                                    For any other assistance please write to us at [protected]@ixigo.com.

                                    Regards,
                                    Team ixigo.
                                    Booking pending and status not updated booking done on 07.03.2019 @ 10.23 pm
                                    order id ixitr[protected]
                                    PLS CANCEL THE SAME AS I AM NOT HAPPY WITH THE APPS PPROCESS AND THE TIME TAKEN AND FOLLOW UP ON THIS ITIS REALLY IRRITATING AND FEARFUL OF TIME AND MONEY WASTAGE.
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                                      K
                                      kanchan upadhay
                                      Mar 9, 2019
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                                      Address: Asifnagar, 500006

                                      Dear sir/ mam
                                      I request to solve my problem
                                      Details:
                                      Date of 2 march 2019
                                      My order id for train booking is
                                      Ixitr[protected] &
                                      Ixitr[protected]
                                      Transection of amount was deducted from my bank account but booking was failed and still the amount of booking is not refund in my bank account please refund in my account. I wish that my problem is resolved as soon as possible. Thank you
                                      +1 photos
                                      Ixigo customer support has been notified about the posted complaint.
                                      Sir my name is aurangzeb sir I booked two ticket form ixigo my money deducted but no pnr and id received.

                                      cut money from account - Comment #3374167 - Image #0
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                                        K
                                        kanchan upadhay
                                        Mar 8, 2019
                                        Resolved
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                                        Resolved

                                        Address: Andhra pradesh, 500006

                                        I am not received my booking is failed on2 march 2019 and cut amount is1451 and 5 to 6 working days end yet amount not received, pls refund my money as soon as possible, many times that i connect with your help center but no response, how to cut my amount that is 1451 from my account that ways refund amount in my account
                                        My order id: ixitr[protected]
                                        +1 photos
                                        Mar 9, 2019
                                        Complaint marked as Resolved 
                                        Payment is successfully detect from my SBI account during train reservation in ixigo train but my train booking is failed, detect 1451 rupees from my SBI account, pls Refund my money that is 1451 and deposits 1451 Rupee's in my account, My phone number is 6303135352 and my email id is : [email protected]
                                        Ixigo customer support has been notified about the posted complaint.
                                        Mar 08, 2019
                                        Updated by kanchan upadhay
                                        Ixigo — cut amount from my account

                                        1 Review
                                        Andhra pradesh, Asifnagar, Andhra Pradesh, India
                                        Ka kanchan upadhay on Mar 8, 2019
                                        Mark as Resolved

                                        I am not received my booking is failed on2 march 2019 and cut amount is1451 and 5 to 6 working days end yet amount not received, pls refund my money as soon as possible, many times that I connect with your help center but no response, how to cut my amount that is 1451 from my account that ways refund amount in my account
                                        My order ID: IXITR[protected]

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