Ixigo Complaints & Reviews

I booked my ticket from by mistake from lucknow to belthara road ballia then i have to cancelled my train ticket from lucknow to belthara road i got a message that my money will be refunded back to my account within five days from booking but after ten days of cancellation of my ticket, my money has not been refunded to my account. Please refund otherwise i will have to take strict action against ixigo train booking app. My pnr no is[protected]. Boarding date[protected] from lucknow at 23:10 to belthara road, ballia up

I booked a train ticket from pune to ahmadnagar in nagpur express on 7 april 2019 and amount been deducted from my account and neither get ticket confirmation nor a transaction history in your ixigo app.
I have all the screenshot and upi reference id as well. I just want my amount back. First time i booked from ixigo trains and its a really bad experience. Please refund my amount rs.160 immediate

I booked 1 ticket from ujjen to bhilwara for 8 april2019 in 19712 bhopal jaipur express, order id (Ixitr[protected]). I booked on 7th april at about1:29 pm, but its been quite a few hours that there has been no status generated and payment has been made successfully. I am not able to book my ticket now as it is an urgent requirement. Please do the needful and refund my amount as soon as possible.

My pnr no is [protected] and [protected]. It had already been provided by the irctc but not yet provided by ixigo. Refund my money back as soon as possible as message was sent from ixigo team on 31st march 2019 about to refund my money back in 72 hrs but yet i had not got. I am sending you my last mini statement of my account so that you can get confirm about my problem. Contact me at [protected]@gmail.com or contact no. [protected].

10 march 2019 i booked BPL to HW on 29 Mar. (Trip ID: IXITR[protected])BPL to HW on 29 Mar. (Trip ID: IXITR[protected])BPL to NZM on 29 Mar. (Trip ID: IXITR[protected]) but then on 25/03/2019 i cancelled the ticket they said i will going to refund your amount in 5 day but now its 2/04/2019 yet i did not get refund. If the company is not going to refund the amount then i m going to file a case againt them.

My account has been debited by the amount of rupees 1810 for booking of train ticket in the name of sandeep banik, Shubradip banik, dipa paul banik, ram Murti banik. The booking is done through your application; ixigo. But I didn't got any booking details till now in the application. Please go through the attachment and refund my money back or else I have the sufficient evidence to sue your company.
I have talked with my bank, they told me that the UPI has been completely successfully, but your application didn't give the booking ID nor the Pnr number.
Train Id: 15960 train: Kamrup Express

User id: abhidubey ixitr[protected] is my id no for train booking from lko to bsb.. This process was done on ixigo train booking app india, i want my refund money immediately cause
I have not received my refund money for failed booking of trains on 30th march, 2019, in status it is showing that refund money is processed but it has not credited to my bank account yet within promised 5days

My train was cancelled of 15 march pnr number =[protected] ive got email of you will get refund soon but till refund not come plzz rfund tge amount of 850 it was 2 ticket from jalgaon to khammam. I talk with your helpline they say it will c9me soon but it not come. Ihave done payment through card plzz refund it to my account.
Pnr number of ticket=[protected]

Ixitr[protected] is my id no for train booking from sdah to ncb and payment id is 2apd1p2uf7mxx6ns4p... This process was done on ixigo train booking app india, i want my refund money immediately cause
I have not received my refund money for failed booking of trains on 26th march, 2019, in status it is showing that refund money is processed but it has not credited to my bank account yet within promised 5days (1st april)

I wished to book a sleeper ticket in kanyakumari express (Mumbai CSMT -Thiruvananthapuram Central)on[protected]:47PM
they failed to book the ticket, but they took money from my account, they didn't refund the money within 5 days
IXITR[protected] is the order ID
then i tried instant refunding methods its also not working,
then i tried to contact them, there is no effective customer care provided by them
so last i find this website for register customers complaint, so now i am waiting for the response for my complaint

I recently had tried to book train ticket from Salar to Howrah through ixigo train app and gone for upi paytm payment. After my account got debited with an amount of Rs.2475 it doesn’t redirect me to the ixigo payment page and i didn’t receive any other confirmation regarding this.
These don’t have a customer care service also. Please help me ..

I booked a train ticket from Bhatapara (BYT) to Rourkela (ROU) in South Bihar Express on 31st March 2019 at 10:44 AM yesterday, amount been deducted and neither get ticket confirmation nor a transaction history in your app.
I have all the screenshot and upi reference id as well. But there is no revert from ixigo side. I just want my amount back.First time i booked from ixigo trains and its a really bad experience.

I recently had tried to book train ticket from bharatpur to nizamuddin through ixigo train app and gone for upi phonepe payment. After my account got debited with an amount of Rs1500 it doesn’t redirect me to the ixigo payment page and i didn’t receive any other confirmation regarding this.
These don’t have a customer care service also. Please help me ..

Reply

I'm manimaran yadav. I tried to book a ticket today 29th march from nizamuddin to kankavali of 31st of march of travel. The train number is 12618. During booking payment for ticket be completed via upi transaction, but during typing password and captcha page it's get too late.. So page gets closed and booking for my ticket is pending. My payment id is 2bv3jlwtnfftgaob8i and my order id is ixitr[protected]. Can u please check it and make my booking confirm or make the process of refund as soon as possible.

Dear sir,
I had cancelled 3 ac tickets of duronto express on 20.3.2019 but i have still not received the cancellation amount which is 6480/- in my bank account please reply. Ixigo booking id: ixitr[protected], pnr no. : [protected], transaction id: 286dqsrn0j898wu5r7 train no. & name : 12262/hwh cstm
Duronto.
Please reply as soon as possible. Hope to get a positive reply soon.

I recently had tried to book train ticket from bengaluru to aluva through ixigo train app and gone for upi google pay payment. After my account got debited with an amount of rs 920 it doesn’t redirect me to the ixigo payment page and i didn’t receive any other confirmation regarding this.
These don’t have a customer care service also. Please help me

Sir, i have done booking in 15 march from janakpuri to kanpur. Booking was confirm. I have received a call in journey date before 6 hour.. That your booking is cancel due to bus accident after we have already done audio call conference to online booking care (Ixigo) and hari transport company. Hari transport company told me that i will confirm your journey but there will be extra charge to pay. When we forbade that i am unable to give extras amount. Hari transport company confirm this booking 2 seat in one sleeper birth. 7 o' clock we received a hand type message your ticket is cancel. How can complete my journey.. This is fraud. Due to more customer hari tranport company cancel online ticket. And company take direct seat booking.
This is fraud. Take action such tranport company. Then we have booked another bus and give 3500 amount to next booking agency.. Very fraud refund me 5 time amount of booking.. Take action such transport company.

I made a transaction from ixigo and entered irctc login id and chose google pay for payment but ticket was not booked and in ixigo it showed no error. Debited amount - 2105.49, date and time : 27 march 2019, 21:45 pm and upi transaction id[protected]. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund the full amount of rs 2105.49 asap.

Dear sir,
I have booking irctc tickets through your esteemed app.

Today i booked a ticked for anand vihar to htia through your app and successfully made the payement but booking is pending
The app is not giving me any information about my booking nd payment is also debited form my bank account

Please solve this problm
My order id is ixirt[protected] on 26. Mar.19

Regards
Nishita

I had booked a train from ndls to bsb on 15/03/19.. N my seat was not confirmed. I didn't get back my money.. I got this message

Pnr [protected] cancelled being waitlist after chart preparation, amount 2, 130 will be refunded in your account within 3-4 days.

After waiting 3-4 days i didn't get my money back it's 10 and i am waiting but my mai didn't get back in to my account