Ixigo Complaints & Reviews

I have transferred the money into my bank account but it has been reversed due to ixigo money transfer failure but I can't see any money in my ixigo money wallet or bank account...

My train ticket booking failed on 03/12/21 and refund credited in my ixigo money max account after that i have transferred that money in my bank account but money not credited in my bank account yet please suggest.
Trip id - IXITR[protected]
Payment id - O3KG08B4152GIG0MZ1
Amount - 3433

As money refunded on cancelling ticket of 15 Dec 2021 on 6 Dec 2021

I have transferred the money into my bank account but it has been reversed due to ixigo money transfer failure but I can't see any money in my ixigo money wallet or bank account

I booked a ticket in tatqal which was in waiting list so i cancelled the ticket .
As per ixigo status - money has been refunded but its not yet received in my bank account .
Kindly help me to get this as soon as possible.

I have booked a ticket from Bijapur to pune on Dec 7th 21:00 pm to 4:00 am
Booked ticket on December 4th the amount was paid through you payment, payment is successful of INR 1002 but the ticket was not confirmed and failed. But there are no status of the failed ticket available on the app and I m unable to contact any customer service too. Please resolve this

I was trying to book a train ticket.. But after the payment was done it was showing that the booking failed.. And the amount was alreadt deducted from my account.. This happened 2 times and i still haven't received a refund for the 2 failed bookings

Thanks sir my amount is refund in my a/c by ixigo good and very fast service.

I made a transaction from ixigo and entered irctc login id and Paytm UPI for payment but ticket was not booked and in ixigo but in Paytm bank statement its showing "transaction with ixigo was successful". Debited amount - 1670, date and time :24 nov 2021, 03:40 pm. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund the full amount of rs 1670 asap.

I received the message from ixigo that my refund initiated on 30 Nov and Rs 1, 019 has been credited to my bank account on 30 Nov 2021 but I haven't received yet. Please do check and let me know as soon as possible.

I am pankaj kumar, i had tried to book a flight ticket between patna

I am looking for my refund due to my health issue .

Hello,

I am looking for my refund due to my health issue . I have contacted with your agent they have hang up contacted on twitter they have blocked from there. It's Fraud company cheap company, ...
Pls be alert it's fraud company

I tried booking bus ticket from ixigo payment deducted but ticket was not booked and ixigo is not returning my money my booking id is IXIBS[protected] its more than 48 hours and I am just getting excuses

I tried booking bus ticket from ixigo payment deducted but ticket was not booked and ixigo is not returning my money my booking id is IXIBS[protected]

I have provided my account statement below. U can see amount of Rs. 325 deducted for booking. But no amont of Rs. 325 credited for refund on 22/11/21. Bank told me no transaction was made. So send me my money.
U can send via upi[protected]@federal
Ph no. [protected]

I have provided my account statement below. U can see amount of Rs. 3070 deducted for booking. But no amont of Rs. 2865 credited for refund on 15/11/21. Bank told me no transaction was made. So send me my money.
U can send via upi [protected]@oksbi
Ph no. [protected]...

I have successful booked my 2 tickets from HWH to UMB at 1pm. on 07.11.2021. After that at 1.12.pm. I got this information from Ixigo through whatsApp.
Hi Shambhu
Sorry, your Howrah Jn (HWH) - Ambala Cant Jn (UMB) train booking didn’t go through.
Don't worry! We've refunded Rs.4520 to you as ixigo money max. You can use this amount to retry this booking or on future bookings. Re-book now: https://ixtr.app.link/NgyJXUa8Ykb
You could also transfer 100% of this amount to your bank account: https://ixtr.app.link/Gp4lPXYuhfb
Checkout this video to know how: https://ixi.to/e/imm
For any queries please visit our customer service section: https://ixtr.app.link/help
Thank you,
Team ixigo
So, after getting this message I got confused and Booked again the same tickets. And finally I got 4 Confirmed A/C Tickets.
May I know why have you sent wrong information to me? and I got misguided.
My kind request to you, please refund the Amount of Rs. 4520 for 2 A/C Tickets, which I rebooked due to your wrong information.

Worst experience!!! NO any customer service 12/11/21 booked my FIRST flight tickets it's was re scheduled i was missing at time SECOND time tickets not confirmed amount debited in account THIRD time confirmed and flying total amounts of extras 76091 how much i get refunds

My money was debited from my bank account, but booking cannot be initiated because ixigo page was not directing to irctc page for long time. Just loading for 10 mins so have to return to home page. Kindly refund the money. Screenshot attached for amount debited.