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Ixigo Complaints & Reviews

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Last updated Mar 28, 2024
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Ixigo reviews & complaints page 32

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U
User R
Aug 3, 2021
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Fraud Ticket booking

I was booked train tickets ( from mangalore to pondicherry), money been deducted of rupee 496, but app is not showing any booking confirmation, no information regarding booking. I need my money back....
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User R
Aug 3, 2021
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Fake Train Ticket Booking

I was booked the train ticket for pasenger, booking done, ticket amount was been deducted from account, but there is no confirmation regarding booking, tickets not generated. I need my deducted amount back....
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R
Ravvu1
Aug 3, 2021
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Transaction done but train not booked

Address:Fatehpur barabanki

I can book the train name gomti express from lko to Delhi via ixigo app and I made transaction of 438 rupees but booking not showing on app and webpage not returned...
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My amount is deducted from my account and booking is still pending I am very tired to do this please help me and resolve my problem as soon as possible matter is urgent.

Thank you...
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Booking ID: IXITR[protected]

Today i booked tickets in ixigo train app and after successfully deducting money its showing booking pending.so when will i get a refund....
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V
Vinayak purushottam
Aug 3, 2021
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About my train booking

I booked 3 tickets from BDTS to Pathankot cant on 30 Sept. I made booking from ixigo train app. Paid by Google pay.. But after payment is done, haven't received any confirmation from Ixigo about my reservation. it's still asking me to pay for my booking. Attaching screenshots with this mail. I even paid for insurance. Please help me to get my booking done or money back....
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While booking flight I had paid Rs. 709 as so called "free cancellation fee". However, the money refunded was way less than what I had paid as "free cancellation fee" i.e. Rs 466. When free cancellation fee was paid during booking why has the "Total Cancellation Fee" worth Rs 3300 been charged?

Request you to kindly reply to this complaint with clear clarifications on my email address pandey.[protected]@gmail.com.
br...
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ramchandra choure
Aug 3, 2021
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Booking pending, no refund money

Address:Asoka garden bhopal

Ixigo app se maine ticket book ki jiska amount bhi kt gya but booking pending dikha rha h...
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Cv shanmukh
Aug 3, 2021
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Issue u

Address:Gandhi Nagar 9 line extension berhampur, Netwer Recidency
Website:Ixigo

There is issue that i have booked 2 train tickets, all done but booking pending is still showing...
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M
Muthuvel G
Aug 3, 2021
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Train ticket booking

Address:CHENNAI
Website:ixigo

DEar Team I Have booked train ticket through ixigo on 2nd August 2021 vide ID:W5H9B9QTZAXRLHM1YA (From CHENNAI EGMORE TO KARAIKUDI JN) FOR Rs.856/- GOT DEBITED FROM MY(google pay) SBI ACCOUNT BUT I HAVE NOT RECEIVED TRAIN TICKE, SO I KINDLY REQUEST TO REVERT THE ISSUE AND CREDIT THE AMOUNT TO MY ACCOUNT...
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Gurrie Singh
Aug 3, 2021
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Booking unsuccessful

I actually booked a ticket for 2 from ghaziabad to Rudrapur and i paid you successfully but unfortunately i forgot to login with irctc id and i dont know booking id . I want my money back...
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A
Akhijames
Aug 3, 2021
Aug 3, 2021
This thread was updated on Aug 3, 2021
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Ixigo decuded my money and not refunded me

Address:3-4-153 RAYAPURA,HANAMKONDA, WARANGAL
Website:Ixigo

They deducted my money from my account two times 180 ruppes total but no response it is still showing pending I need my money back sir urjently...
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Shankar Rajpurohit
Aug 2, 2021
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Complain for ixigo train ticket booking failed and refund money

My train ticket booking failed and money 1356/-has been debited from my bank account. And transaction also not showing in ixigo login page, its showed me error to can not process the request.

Please refund my debited amount of 1356/- to my bank account, i have paid through Gpay....
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Satarupa13
Aug 2, 2021
Nov 9, 2021
This thread was updated on Nov 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction done but booking not confirmed

It is very shameful to know that such reputed apps can do such mistakes. My transaction was done but the booking was not confirmed. As I was booking tickets for 7 people the amount was quite large. If i don't get quick response i will be forced to take further actions as i have seen people complaining about the refund not being done even after 2 months....
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Praveen Acharya
Aug 2, 2021
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Booking done but not showing

Address:Bangalore
Website:Ixigo application

Payment through Gpay done but booking details in application or message or mail didn't received in any platform so kindly refund my amount 274 to [protected]

I think it's a glitch so please refund...
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Golu789
Aug 1, 2021
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My money deducted but my ticket not booked

Address:A/first,block house no .424 madangir, Chhoti majsid gali
Website:Xyz

Hello sir,

Today I'm trying to book rail ticket on ixigo website then i put OTP on your website & website server suddenly failed & few minutes later my money deducted from my Bank account so i request please give my money quick soon as possible.

Thank you !...
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R
Rishu777
Jul 31, 2021
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Amount deducted and booking failed

I was doing a train booking and the booking got failed and the amount got deducted from my account
Please assist me asap so I get my money credit in my account and I can do another booking . The amount is 5267
Trip id IXITR[protected]...
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A
Ashok Ganjoo
Jul 29, 2021
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Flight cancellation charges

Sir/Madam
I have received the following mail from Indigo saying that refund amount is 3469/- while as refund initiated shows 359/- only. Please check and advise.

Regards

Ashok Ganjoo
Mob [protected]
ashok.[protected]@gmail.com
[protected][protected][protected]---
XNMDXG
Status Date of Booking*
CANCELLED 26Jul21
*Booking Date reflects...
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R
Rashuuuu
Jul 28, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
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Train ticket booking failed and money debited from bank

My train ticket booking failed and money 897/- has been debited from my bank account. And transaction also not showing in ixigo login page, its showed me error to can not process the request.

Please refund my debited amount of 897/- to my bank account, i have paid through ICICI net banking....
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Descent D
Jul 28, 2021
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Refund of tickets - Shamgarh to betul

I have done train 3 tickets from Shamgarh to betul, out of which I have cancelled 2 tickets and got refund of only one ticket which is Rs. 715 and another ticket refund is not received by me ..
Trip I'd is - IXITR[protected]
PNR -[protected]

Request you to please do necessary things .

Regards,
Denny Khatarkar...
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