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Ixigo Complaints & Reviews

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Last updated Mar 28, 2024
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Ixigo reviews & complaints page 31

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R
Rashmij
Aug 23, 2021
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Fees taken but ticket not shown

Address:B-1/11 All India Radio Colony, Red Cross Road, Adampur, Bhagalpur, Bihar

On 8:49 pm 23rd August I booked ticket from BGP to SBG in 03040 train no. I used amazon pay for the payment but when the payment was done the app went blank. My ticket was not showing. Please look into this asap....
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Aryan Jasuja
Aug 21, 2021
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MY AMOUNT GOT DEDUCTED But tickets.not booked

Address:H331 new Rajender Nagar New Delhi

I JUST booked Train tickets from Ixigo
Via Upi payment method but Tickets were not booked after payment...
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J
Jugnesh
Aug 21, 2021
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My payment refund

Address:Aligarh

My peyment pending please Beck's...
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N
neena1536
Aug 20, 2021
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Refund of failed booking amount Rs 708

Alok sharma
Mob [protected]...
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Alok sharma

Mob no [protected]...
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A
aastha chandrakar
Aug 19, 2021
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Money deducted ticket not generated

Address:Old rajender nagar

I was booking a railway ticket from LOHARU to NDLS ON 16TH Aug 2021. The money was deducted but ticket was not generated. Please resolve my issue. Transaction id for merchant is :IGALTYGBM7...
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Address:Mahendra Purushottam Anandpara, 2/C/56, Prasanna Vastu CHS Ltd., Bafhira Nagar, Opposite Fire Brigade, Marve Road, Malad West, Mumbai 400095

1) Payment id- HJ2KUOHWPCWLBQYCAU
TRIP ID- IXITR[protected] dated[protected]
2) Payment id- HJ2BL3ZLDK845EYLU
TRIP ID- IXIT[protected]

Both above are shown as successful booking but there is no trip details, no tickets, no PNR no.
Please resolve my problem...
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V
Vizay7669
Aug 16, 2021
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Tickets booking

Address:21/42/41/1 Dwaramvari veedhi chengala Rao Peta
Website:ixigo app

I am booking tickets from Vskp to Bellary junction but my ticket not booked amount will debited still now not get refund please solve my problem. Total amount 3273rs. Ticket booking date 29th July, date of journey 18th August....
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G
Golu6989
Aug 16, 2021
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My money deducted & my ticket not booked in ixigo

I had tried to book a train ticket on ixigo on 1 june but the booking failed but the money got deducted from my account. I waited for this long for the money to get refunded but that didn't happen. Please refund my money which is rs 1533....
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Address:161 new cloth market ahmedabad

My PNR NUMBER FGZNKB … I m unable to web checking due to the mistake ixigo travel agent .. they have done group booking without informing the passenger and not letting us to do web checking and not to do get GST Invoice from the airlines .. The gst invoice raised in name of other passenger whom I dnt knw … i have called several s time to ixigo and didn’t got any proper responses and telling me to wait and wait and wait back end will...
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S
Sarikonda Priya
Aug 13, 2021
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Account Deletion

Address:Secunderabad

I want all my previous trip history to be deleted from my account, which I couldn't do from my end, which is something personal to me. So I wanted to delete my account as of now and I will open a new account later....
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V
Vashista SR
from Noida, Uttar Pradesh
Aug 13, 2021
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AirIndia flight cancelled, but not able to claim refund from Ixigo side

I had booked AirIndia flight from Gulbarga to Bengaluru on 11th Aug, 2021 via Ixigo. AI9510 Air India | 11 Aug, Wed
PNR: JW5ZV
TRIP ID: IF[protected]
The flight cancelled due to technical issue. Airlines person gave a cancelled slip and told to claim refund from Ixigo side.
I tried to cancel it from Ixigo end, there is no option. ALso Ixigo donot provide any customer care number to contact.
I am trying...
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S
sudheerbabu Babu
Aug 9, 2021
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Amount already deducted from my account but no refund

Had cancelled my train ticket booked through IXIGO

BANGALORE TO KOTTAYAM

KANYAKUMARI EXPRESS...
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S
sudheerbabu Babu
Aug 9, 2021
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Refund of my train ticket

Had cancelled my train ticket booked through ixigo

from Bangalore to Kottayam...
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2
20dola
Aug 9, 2021
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Ticket booking failed but money deducted

I had tried to book a train ticket on ixigo on 20 june but the booking failed but the money got deducted from my account. I waited for this long for the money to get refunded but that didn't happen. Please refund my money which is rs 585....
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Bobby Rajkhowa
Aug 8, 2021
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Train tickets refunding issues

Booked a total of four tickets for the destination as well as returning. Booking total amount 4000 rupees. Haven't received any refunds to the bank account nor any mail regarding refund initiation....
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M
mdrejaahammad
Aug 5, 2021
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Refund my deducted money

Address:Art para Rangamati,P.O-Vidyasagar University, Medinipur, Paschim Medinipur,Pin-721102

I would like to inform you that My money has been deducted against the non receiving tickets.The transaction was made on 30th July 2021.please make the arrangement so that I can get refund the deducted money ₹136+136=272/-
Thanking you
With regards
Md Reja Ahammad...
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S
Shilpa Khairmode
Aug 4, 2021
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Regarding Tickets Bookings.....

I tried to book ticket in Ixigo app for Miraj to Dharwad travel on 04/08/21. Tickets not booked but amout of tickets costs Rs. 1262/- debited from my bank account. And App doesn't showing any transactions history, booking status. So please guide me How I can refund this amount. Also please provide your customer care number....
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Satwika Vasant
Aug 3, 2021
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Refund incomplete

Address:Gurgaon

As a reply to your response let me be clear about what actually happened :
I had to rebook the ticket because I got the mail that the payment was unsuccessful but the amount was debited and I also got the ticket .
And the ticket wasn't shown on the app
So I was asked to book another ticket via the link in the mail .
Why would I book twice for the same person on the same date on the same train ?
Either update...
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P
Puru2013
Aug 3, 2021
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Did not receive full refund

I had a booking from Kolhapur to Kalyan on 23rd July. I had taken cancellation policy which charged me 114rs for per person. The train was cancelled and I just received the ticket fare which was 755 for per person. However, the cancellation was not done from my end and I should have received the full amount including the cancellation policy charges which i had paid. I had booked 3 tickets and the total amount I paid was 2733 to which I received...
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