Ixigo Complaints & Reviews

I payed money but I didn’t get my e ticket in ixigo app

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Address: A-73,The gold city, Tarsali bypass,

I have not yet got the refund of pnr no. [protected], booking id IXITR[protected] until now. When I tried to check ixigi is giving message that he sent me money but it is not reflecting in my account. Then where is that money. How will I get my refund back. Please help me.
Thanks

Moninder singh

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Oct 12, 2021

Updated by Moninder dhami Problem not yet resolved

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Address: A-73,The gold city, Tarsali bypass,

A ticket having pnr no. [protected] booking id- IXITR[protected] was canceled due to waiting list. I got the message that refund has done. But until today it is not reflecting in my account. I have trued to send mail not going to feedback. I am sending you the screenshot of my account.
Please help to get back my refund.

Thanks
Moninder singh
[protected]

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I booked a train from Palakkad to Madurai via Ixigo app.The payment was shown to be failed but Rs 223 was debited from my amount.I had made the payment via Google pay.The ticket booking was not completed also.This was on 1st October 2021 at 10:16 am.The chat support reported that money will be refunded by 8th October but today it is 10th October.Please understand that money is valuable for customers and refund that as soon as possible.
Trip id:IXITR[protected]

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Transaction I'd:T201262035243798701488 Transcation date:26/01/2021

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Money deducted but did not received refund for IXITR[protected]

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Money deducted
From account but I didn't receive refund for IXITR[protected].

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I cancelled booking of GOI-CCU flight(PNR-YK5TC) on 25th September 2021.It is still showing "Cancellation Pending" and i am yet to receive my refund amount.Pathetic customer support from Ixigo inspite of calling them no resolution provided

I want my refund to be processed ASAP.

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Please I want the refund asap
Booking ID: IXITR[protected]
Train Name: Cdg Bdts Sf Spl
Travel Date:[protected]
Here are all the details

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S

swayam_0710

Oct 7, 2021

The Screen shot of payment

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I booked my train 05231 bju g Spl for 30th september 2021. Due to some reason I cancelled it on 25th september and there was mentioned that they gave the refund to my UPI ID but the arn no. Is not mentioned there . I paid the money through my UPI ID. It's already been 7 days but I didn't get the refund. My PNR IS - [protected]

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Hey, I booked in Secunderabad Rajkot train and D1 coach position is seen in second last in your application however actually it is after engine.my parents have to seat in D2. Please provide authentic information I request you because elder people can not run

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I have a booked a train ticket for which i paid through my debit card. I received OTP twice simultaneously and the money is also deducted twice.Please refund .

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Address: H no. 45 m ext vikash Nagar uttam nagar new delhi 59, New Delhi, Delhi

I have book my ticket from ixigo on sept 7 but booking is failed and money deducted from my account. The told me that money will be refund within 7 days bu mone is no refund from more than three weeks.

Kindly refund my money.

Thanks

Regards
Ankit Vishwakarma

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Amount Rs 7848/- deducted by transaction id [protected] but ticket not issued. Please refund my deducted amount into my bank account. There is no email or phone to lodge the compliant.

Kindly refund the amount as soon as possible.

Regards,
Bijay Kumar Sahu
[protected]

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I paid money using phonepe after successful transaction the app shows nothing about transaction or ticket details..need refund

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I already cancelled my flights and its almost 15 day up but ixigo site didn't update my cancellation status and not process my refund amount. My booking id is IF[protected]

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I did my train ticket booking through Ixigo app. And I cancled it. They are showing that they have refunded the amount .I got meassage that "Amount is refunded, plz collect from your travel agent ".I did google payment to " Le travenous tech private ltd. But refund is not reflecting in my bank account, its been 17 days now. The bank referance id is mentioned below. Please look into it and do the needful.
Thank you.

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Address: Malhargarh

Website: Ixigo

I booked ticket today but money was deducted from my account but ticket was not generated and cancellation transaction is also not showing Rs 184 is deducted from my account

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After the reservation was failed for 2 times for first transection it's saying it has been refunded but according to my bank transaction its yet not been reflected in my account and 2 refund is still pending.Im very worried about my refund please contact soon.

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Sep 20, 2021

Updated by PushkarP Contact immidiately plz

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Website: www.ixigo.com

I cancelled my delhi to goa return tickets but they are not updating my status. My current status is cancellation pending from past 7-8 days. When they will cancel my tickets and when I will get my refund back. They have pathetic chat system which is controlled by bots and they customer care number is also not working. My booking id is IF[protected]

Ixigo Complaints & Reviews

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Ixigo reviews & complaints page 31

I didnt get my ticket

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My refund for ticket

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Refund of 6751625298

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Payment failed according to Ixigo but money debited.

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Ticket not booked money not refund

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Ixitr285892597495

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Refund issue for IXITR285892597495

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Refund not received after cancelling tickets

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Refund needed

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Refund issue in ixigo app

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Coach position

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Money has been deducted twice for a single booking

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Booking failed but money is not refund

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Ticket not booked but amount debited Amount Rs 7848/- deducted by transaction id 00021598964

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Money transferred but ticket not booked

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Flight cancellations status not updated yet

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I am complaining about not getting refund of my cancelled train tickets.

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Train ticket not book

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Status refunded but not received the money

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Not updating my cancellation pending status

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