Ixigo Complaints & Reviews

Hi, I am Kesav Sharma my flight of 22 August, 2021 was cancelled by SpiceJet Airlines PNR: XEF39D Flight SG 695 / SG 145 from Guwahati - Jaipur- Dubai which I didn’t get the refund yet as the airlines had already refund back to Ixigo.
Kindly refund back the amount as soon as possible.
Thank you

Please go through each & every Attachments also.

Booking ID - IF[protected]
PNR NO. : ZFQTNQ
Cell No.: [protected] (to call between 3.pm to 9.pm)

Hello Sir/Madam,
I, Gulam Ansari, had booked 6.flight tickets from mumbai to Gorakhpur Direct(No halt) Of 28.Oct 2021 timing-7.45.am attached e-ticket.
But on friday 1.Oct 2021 I received email, sms and call from spicejet executives regarding direct flight has been cancelled due to Spicejet Airlines Personal issues with timing so on behalf of that spicejet airlines started mumbai to gorakhpur via Delhi taking total time to reach 8.hours Aprox, So I told them that I had booked it because of direct flight of Spicejet Airlines to rich early and it take shorter time of 2.25.hours and I need only direct flight from mumbai to gorakhpur any date ahead will b ok for me 25.Oct - 26.Oct - 27.Oct, but they told me they don't have any direct flights so they told me to take refund so that I will get full refund amount within 7.working days because Spicejet Airlines is closing or shutting down direct flight mumbai to gorakhpur and starting new flight route Via Delhi.
So I emailed requested Spicejet and Ixigo Excutives to cancel the flight as soon as possible and refund my money in its original source or in ixigo money which ever is sooner because as soon as possible I wanna book direct indigo flight of 28.Oct.

Attached details of booking ID and other details and also the details spicejet airlines has sended me regarding cancelation of direct flight services on 28.oct mumbai to gorakhpur being Canceled.

Please I request you and your company refund the amount ASAP, I need the money on urgent basis its already 15.days as paas-on not received a single penny, this 6.people where going to solve the Serious matter in native places so its life and death matter but you guys are not understanding the situation and day by day direct flight price is going up, 700.rs/person extra I will have to pay for booking direct flight if today you refund the amount and if you guys keep on delaying the amount then it will cross the amount of 7000.rs/person.

I want to know is their an aap issue or my booking is rally confirmed because as it is showing confirm and money also got deducted, but its not showing any trip details in ixigo app regarding my up coming journey from rourkela to chandigarh.and even the booking was done while it was showing seats why i got wait listed of 3 out of 5 passenger and the other 2 got rac seat...will i get the full abd final details of this trip which wis planed for 18 /10/21 and also i want it to be reflected on my ixigo app so that i will ve assure that i have an up coming trip of mine which is completely secur and confirmed.

Inspite of my continuous follow up through mails and several phone calls, Flipkart has still not refunded my money for the cancellation of my flight ticket scheduled on March 31, 2020 (during all India lockdown).At last after following up with Airindia they have processed the refund and have confirmed the refund was made from AirIndia to Flipkart. However still inspite of continous follow up Flipkart has not refunded my money which should have been refunded without even customer's request as per Govt's Directives.

I am attaching my ticket for your ready reference. Instead of processing the refund Flipkart escalation team and customer care team has been calling everyday to say that refund could not be processed due to technical reason and they would revert in 24-48 hours.This has been going since months now, which has caused a lot of metal stress and anxiety. i would request you to award additional compensaton inlcuding interest on the amount for 1 1/2 years and for the stress i am going through for the same

your early action in this matter would be appreciated.

Ticket booking was unsuccessful but money deducted from account.

UserId - laks0606

I have booked a ticket from Mirzapur to Cst but money deducted from my account but it is showing payment failed and not get my refund back.My trip id is IXITR[protected].Plwase resolve my issue i want my money back.

I payed money but I didn’t get my e ticket in ixigo app

I have not yet got the refund of pnr no. [protected], booking id IXITR[protected] until now. When I tried to check ixigi is giving message that he sent me money but it is not reflecting in my account. Then where is that money. How will I get my refund back. Please help me.
Thanks

Moninder singh

A ticket having pnr no. [protected] booking id- IXITR[protected] was canceled due to waiting list. I got the message that refund has done. But until today it is not reflecting in my account. I have trued to send mail not going to feedback. I am sending you the screenshot of my account.
Please help to get back my refund.

Thanks
Moninder singh
[protected]

I booked a train from Palakkad to Madurai via Ixigo app.The payment was shown to be failed but Rs 223 was debited from my amount.I had made the payment via Google pay.The ticket booking was not completed also.This was on 1st October 2021 at 10:16 am.The chat support reported that money will be refunded by 8th October but today it is 10th October.Please understand that money is valuable for customers and refund that as soon as possible.
Trip id:IXITR[protected]

Transaction I'd:T201262035243798701488 Transcation date:26/01/2021

Money deducted but did not received refund for IXITR[protected]

Money deducted
From account but I didn't receive refund for IXITR[protected].

I cancelled booking of GOI-CCU flight(PNR-YK5TC) on 25th September 2021.It is still showing "Cancellation Pending" and i am yet to receive my refund amount.Pathetic customer support from Ixigo inspite of calling them no resolution provided

I want my refund to be processed ASAP.

Please I want the refund asap
Booking ID: IXITR[protected]
Train Name: Cdg Bdts Sf Spl
Travel Date:[protected]
Here are all the details

I booked my train 05231 bju g Spl for 30th september 2021. Due to some reason I cancelled it on 25th september and there was mentioned that they gave the refund to my UPI ID but the arn no. Is not mentioned there . I paid the money through my UPI ID. It's already been 7 days but I didn't get the refund. My PNR IS - [protected]

Hey, I booked in Secunderabad Rajkot train and D1 coach position is seen in second last in your application however actually it is after engine.my parents have to seat in D2. Please provide authentic information I request you because elder people can not run

I have a booked a train ticket for which i paid through my debit card. I received OTP twice simultaneously and the money is also deducted twice.Please refund .

I have book my ticket from ixigo on sept 7 but booking is failed and money deducted from my account. The told me that money will be refund within 7 days bu mone is no refund from more than three weeks.

Kindly refund my money.

Thanks

Regards
Ankit Vishwakarma

Amount Rs 7848/- deducted by transaction id [protected] but ticket not issued. Please refund my deducted amount into my bank account. There is no email or phone to lodge the compliant.

Kindly refund the amount as soon as possible.

Regards,
Bijay Kumar Sahu
[protected]