Ixigo Complaints & Reviews

Hello,
On[protected] I booked ticket from THRISSUR (TCR) to IDAPPLLY (IPL) proceeded to the payment but after my money got deducted from my account I didn't receive any ticket ixigo app redirected me to its home screen please provide me refund. you are not even concerned regarding your customers problem. I tried your customer care number, & also posted a complaint via email. Both not working, I am not even able to chat/ talk with a live executive. Was it my fault that I trusted your application I have seen many complains of yours plz provide refund.
Attaching the Google Pay transaction receipt along.

Hi
I have tried to book a ticket from Secundrabad to Nizamabad.
Here is my booking ID :
Secunderabad Jn to Nizamabad Jn on[protected]IXITR[protected]
Payment has been made and the amount has been deducted but the booking is not confirmed and neither did I get the Ticket ID.

Main kirankumar Gulabrao patil. Maine jalgaon to Thane ticket book Kiya lekin booking nahi hua mere account se 3120 RS transaction hua hai to mere amount refund Karo.

Mai kirankumar Gulabrao patil.maine jalgaon to Thane ixigo me ticket book kar raha tha lekin ticket booking nahi hua pur mere account se Total 3120 RS deduction hua hai to please use refund karo.

Dear sir,
Kindly refund my amount of rupees 3938 which was debited with my axis bank account
Reference ID is PUR/WWWIXIGOCOM
I have booked train tickets from Ahmedabad to Amritsar
Kindly refund my account 3938

Thanks and regards,
Dr. Aruna Kaushik Pandya
Department of Statistics
St. Xavier's college
Ahmedabad

I did payment for 5 people from Kathgodam to Moradabad..
Payment of 1763 deducted..
But booking cancelled..
Money was not refunded...
Booking id:IXITR[protected]


And one more thing why ixigo password entry is the last thing to do..
Payment should be the last thing to do..

First you take payment then you guys complicate it..
Do not fool the public...

These ixigo guys are trying to exploit people as much as they can

Guys have a global approach..
Indians ko hi chutiya bana rhe ho..

I booked a train ticket from AnVt to NHLN ON[protected]. The payment was deducted from my acc. But the ticket was not booked. I even got a message saying that mr refund has been initiated and will be credited on my acc on the same day but it still hasn’t been reflected on my acc. When i view my transaction history it shows success but I haven’t got the amount back. Please solve it as soon a possible I really need the money to buy another ticket.
UPI id l: [protected]@oksbi
Mobile: [protected]

I'm Jella Vamshi, last month I booked Train Ticket from Visakhapatnam to Nalgonda. After 1 week I was Cancelled Train Ticket, 15 days completed still Refund not Received.

PNR: [protected]
Booking ID: IXITR[protected]
Train Name: Hwh Sc Spl
Date of Journey:[protected]

[protected] is my pnr no. I have cancelled my train ticket in ixigo. Now app shows that the refund is completed but it is not credited in my account .

I booked a bus ticket on Ixigo. My journey was from Kolkata to Hazaribag. My payment of RS 1175 was successful but no confirmation of payment or ticket was shown in the app. This is a scam. Please help me out to refund my money. The payment was in the name of Anil Pandit.
My mobile number is ([protected])
My email address is ([protected]@gmail.com)

Payment through Gpay done but booking details in application or message or mail didn't received in any platform so kindly refund my amount rs 622 to [protected]

I think it's a glitch so please refund

Ixigo massage that, we have initiated your ixigo money Max amount. You should receive this amount in your upi ID by 28 October 2021 11:00 p.m.
But not created in my account after 9:30 a.m. 29th October 2001.
Please help me
[protected]@gmail.com

I booked 2 train tickets from Thane to Dhamangaon including Ixigo assured on 25 september 2021 which I cancelled the very next day. I haven't recieved the refund until today and everytime the good for nothing bot customer care says it has been initiated and will be reflected in your bank account within 7 days. This is really frustrating because there's no agent to talk to, no phone number that they've provided. How do you expect the customer to contact your agency?
Please refund my balance immediately.

I had booked my travel through your website which was a round trip from air india and indigo airlines respectively.
Due to unforeseen circumstances i had to cancel my booking.
The booking cancellation for indigo states that i am entitled for a refund of 17700/-
Air india refund status is not yet known to me as on contacting air india they told me that the refund status will be known from the third party

Now the total refund from your side is 9707/-
Which does not justify the discrepancy when the company has given 17700 as refund and it also does not include the airindia refund amount !!

This is like cheating the customers and i have tried reaching you through calls and chats but it’s a waste of time as everyone of your employee tried to explain the difference between the amount i am eligible for but nobody can explain why there is a discrepancy in the amount refunded by indigo and ixigo

Dear Sir/Madam,

I would like to inform you that I have made a ticket by Ixigo App through my irctc id: rkckarian on 22/10/2021 and by mistake I have changed my boarding station from DBG to GDA Junction on same day within 30 mint, now I am not able to travel from DBG station, therefore I want to cancel this ticket but i am seeing that the refund amount showing zero here in the Ixigo App, So I would request you please cancel this ticket right now from your side and help me to get my refundable amount in my Account, Thank you!!

IXIGO Trip id: IXITR[protected]
My ticket PNR- [protected]
IRCTC id: rkckarian

Your quick response will be highly appreciated for this regard, Tks

Thanks & regards,
Ghanshyam Chaudhary
Mobile: +91 [protected]

Dear sir
Date 5 October 2021 I book train ixigo app
I payment with phone pay but this ticket is not book my money deducted my account plz give my money
Rs 557.7+PG CHGS deducted against IRCTC Txn ID [protected] on 05-Oct-2021 will be refunded as your ticket could not be booked / service not rendered.
Plz refund my money

My transaction is done, but it didn't redirected me to next page and my ticket is not booked.

Go First airline has cancelled it's trip on 27th September 21 from BBSR to Mumbai and another trip on 18th September 21 from Mumbai to BBSR (Bhubaneswar).
Go first has processed the refund however ixigo hasn't processed it.

Hi, I am Kesav Sharma my flight of 22 August, 2021 was cancelled by SpiceJet Airlines PNR: XEF39D Flight SG 695 / SG 145 from Guwahati - Jaipur- Dubai which I didn’t get the refund yet as the airlines had already refund back to Ixigo.
Kindly refund back the amount as soon as possible.
Thank you

Please go through each & every Attachments also.

Booking ID - IF[protected]
PNR NO. : ZFQTNQ
Cell No.: [protected] (to call between 3.pm to 9.pm)

Hello Sir/Madam,
I, Gulam Ansari, had booked 6.flight tickets from mumbai to Gorakhpur Direct(No halt) Of 28.Oct 2021 timing-7.45.am attached e-ticket.
But on friday 1.Oct 2021 I received email, sms and call from spicejet executives regarding direct flight has been cancelled due to Spicejet Airlines Personal issues with timing so on behalf of that spicejet airlines started mumbai to gorakhpur via Delhi taking total time to reach 8.hours Aprox, So I told them that I had booked it because of direct flight of Spicejet Airlines to rich early and it take shorter time of 2.25.hours and I need only direct flight from mumbai to gorakhpur any date ahead will b ok for me 25.Oct - 26.Oct - 27.Oct, but they told me they don't have any direct flights so they told me to take refund so that I will get full refund amount within 7.working days because Spicejet Airlines is closing or shutting down direct flight mumbai to gorakhpur and starting new flight route Via Delhi.
So I emailed requested Spicejet and Ixigo Excutives to cancel the flight as soon as possible and refund my money in its original source or in ixigo money which ever is sooner because as soon as possible I wanna book direct indigo flight of 28.Oct.

Attached details of booking ID and other details and also the details spicejet airlines has sended me regarding cancelation of direct flight services on 28.oct mumbai to gorakhpur being Canceled.

Please I request you and your company refund the amount ASAP, I need the money on urgent basis its already 15.days as paas-on not received a single penny, this 6.people where going to solve the Serious matter in native places so its life and death matter but you guys are not understanding the situation and day by day direct flight price is going up, 700.rs/person extra I will have to pay for booking direct flight if today you refund the amount and if you guys keep on delaying the amount then it will cross the amount of 7000.rs/person.