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Updated: Aug 23, 2025
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Ixigo reviews & complaints page 30

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M
Moninder dhami
Oct 12, 2021
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Address: A-73,The gold city, Tarsali bypass,

A ticket having pnr no. [protected] booking id- IXITR[protected] was canceled due to waiting list. I got the message that refund has done. But until today it is not reflecting in my account. I have trued to send mail not going to feedback. I am sending you the screenshot of my account.
Please help to get back my refund.

Thanks
Moninder singh
[protected]
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    S
    Sangeetha P N
    Oct 10, 2021
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    I booked a train from Palakkad to Madurai via Ixigo app.The payment was shown to be failed but Rs 223 was debited from my amount.I had made the payment via Google pay.The ticket booking was not completed also.This was on 1st October 2021 at 10:16 am.The chat support reported that money will be refunded by 8th October but today it is 10th October.Please understand that money is valuable for customers and refund that as soon as possible.
    Trip id:IXITR[protected]
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      V
      VISHNUPRIYA J
      Oct 9, 2021
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      Transaction I'd:T201262035243798701488 Transcation date:26/01/2021
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        S
        Shailesh917
        from Navi Mumbai, Maharashtra
        Oct 9, 2021
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        Money deducted but did not received refund for IXITR[protected]
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          S
          Shailesh917
          from Navi Mumbai, Maharashtra
          Oct 9, 2021
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          Money deducted
          From account but I didn't receive refund for IXITR[protected].
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            G
            Gaurav Giria
            Oct 8, 2021
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            I cancelled booking of GOI-CCU flight(PNR-YK5TC) on 25th September 2021.It is still showing "Cancellation Pending" and i am yet to receive my refund amount.Pathetic customer support from Ixigo inspite of calling them no resolution provided

            I want my refund to be processed ASAP.
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              S
              swayam_0710
              Oct 7, 2021
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              Please I want the refund asap
              Booking ID: IXITR[protected]
              Train Name: Cdg Bdts Sf Spl
              Travel Date:[protected]
              Here are all the details
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              The Screen shot of payment

              Refund needed - Comment #3904336 - Image #0
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                N
                Neeraj2596
                Oct 1, 2021
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                I booked my train 05231 bju g Spl for 30th september 2021. Due to some reason I cancelled it on 25th september and there was mentioned that they gave the refund to my UPI ID but the arn no. Is not mentioned there . I paid the money through my UPI ID. It's already been 7 days but I didn't get the refund. My PNR IS - [protected]
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                  H
                  Hemanshi Patel
                  Sep 29, 2021
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                  Hey, I booked in Secunderabad Rajkot train and D1 coach position is seen in second last in your application however actually it is after engine.my parents have to seat in D2. Please provide authentic information I request you because elder people can not run
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                    H
                    Harika_612
                    from Bhimavaram, Andhra Pradesh
                    Sep 28, 2021
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                    I have a booked a train ticket for which i paid through my debit card. I received OTP twice simultaneously and the money is also deducted twice.Please refund .
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                      A
                      Ankit9667
                      from Delhi, Delhi
                      Sep 27, 2021
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                      Address: H no. 45 m ext vikash Nagar uttam nagar new delhi 59, New Delhi, Delhi

                      I have book my ticket from ixigo on sept 7 but booking is failed and money deducted from my account. The told me that money will be refund within 7 days bu mone is no refund from more than three weeks.

                      Kindly refund my money.

                      Thanks

                      Regards
                      Ankit Vishwakarma
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                        B
                        bijaykrsahu2014
                        from New Delhi, Delhi
                        Sep 26, 2021
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                        Amount Rs 7848/- deducted by transaction id [protected] but ticket not issued. Please refund my deducted amount into my bank account. There is no email or phone to lodge the compliant.

                        Kindly refund the amount as soon as possible.

                        Regards,
                        Bijay Kumar Sahu
                        [protected]
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                          Vijay praneeth
                          from Kakinada, Andhra Pradesh
                          Sep 26, 2021
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                          I paid money using phonepe after successful transaction the app shows nothing about transaction or ticket details..need refund
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                            abhijeetdas07
                            Sep 26, 2021
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                            I already cancelled my flights and its almost 15 day up but ixigo site didn't update my cancellation status and not process my refund amount. My booking id is IF[protected]
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                              B
                              Bhavika K
                              from Mumbai, Maharashtra
                              Sep 23, 2021
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                              I did my train ticket booking through Ixigo app. And I cancled it. They are showing that they have refunded the amount .I got meassage that "Amount is refunded, plz collect from your travel agent ".I did google payment to " Le travenous tech private ltd. But refund is not reflecting in my bank account, its been 17 days now. The bank referance id is mentioned below. Please look into it and do the needful.
                              Thank you.
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                                F
                                Faizan089
                                Sep 21, 2021
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                                Address: Malhargarh
                                Website: Ixigo

                                I booked ticket today but money was deducted from my account but ticket was not generated and cancellation transaction is also not showing Rs 184 is deducted from my account
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                                  PushkarP
                                  from Solapur, Maharashtra
                                  Sep 20, 2021
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                                  After the reservation was failed for 2 times for first transection it's saying it has been refunded but according to my bank transaction its yet not been reflected in my account and 2 refund is still pending.Im very worried about my refund please contact soon.
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                                  Sep 20, 2021
                                  Updated by PushkarP                                   Contact immidiately plz
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                                    A
                                    abhijeetdas07
                                    Sep 17, 2021
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                                    Website: www.ixigo.com

                                    I cancelled my delhi to goa return tickets but they are not updating my status. My current status is cancellation pending from past 7-8 days. When they will cancel my tickets and when I will get my refund back. They have pathetic chat system which is controlled by bots and they customer care number is also not working. My booking id is IF[protected]
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                                      VarshaDaga
                                      from Mumbai, Maharashtra
                                      Sep 16, 2021
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                                      My husband and I had booked a flight through Jet airways from chennai to athens ( dated 1st June, 2019) through Ixigo site . But due to crises situation of Jet airways the amount was never refunded to us . After repeated calls with the ixigo team they had communicated that the refund has been initiated and that it should reflect in 7 days . It is 2 years now and still the same revert.

                                      Request your intervention to help me get the disputed amount of mine.
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                                        Deepa261993
                                        from BIJNOR, Uttar Pradesh
                                        Sep 15, 2021
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                                        Address: Street 1 islamnagar near roadways noorpur bijnor

                                        Initiated amount of rupees 442 from ixigo money max on 14 September 2021 should be reflected in my UPI on 14 September 2021, 9:00pm but is still in wait.. make it successful as soon as possible
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