Claimed

Ixigo Complaints & Reviews

3.4
Last updated Mar 28, 2024
Complaints 2400
Resolved
1516
Unresolved
884
Quick Links
Statistics
Share
Contacts

File a complaint to Ixigo

Having problems with Ixigo?

File a complaint and get it resolved by Ixigo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ixigo
Customer Service Contacts

Ixigo Phone Numbers

Phone
+91 12 4461 7880
1723
629
Fax
+91 12 4404 5281
View all Ixigo contacts

Ixigo Website

Ixigo Head Office Address

2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road
Gurgaon
Gurgaon District
Haryana
India
122002

Ixigo reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hanu jupudi
Sep 13, 2021
Report
Copy

Ticket not generated

Address:1-47 GAMPALA GUDEM MANDLAM, PEDA KOMIRA KRISHNA

Hi i just booked 3 tickets amount deducted but ticket not generated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunilguptabero101
from RANCHI, Jharkhand
Sep 11, 2021
Sep 12, 2021
This thread was updated on Sep 12, 2021
Report
Copy

Can't open ticket page in ixigo app, didn't get the benifit of booked train

Address:india
Website:ixigo app

My ticket money have been deducted two times for booking train ticket but not been able to open the ticket page. transaction also get successful, didn't recieved message from ixigo about the coach number and seat number....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saima Hashmi
Sep 10, 2021
Sep 12, 2021
This thread was updated on Sep 12, 2021
Report
Copy

Money deducted from ixigio balance but ticket is not confirmed

Money is deducted from ixigio but ticket is not confirmed.

Booking Id - IXITR[protected]
And
Booking Id - IXITR[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Saima Hashmi
Sep 8, 2021
Report
Copy

Money was deducted but ticket is not issued

Booking ID: IXITR[protected]
Train Name: Kalka Shtbdi Spl
Travel Date:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ixigo Support 7074274663
Sep 5, 2021
Sep 5, 2021
This thread was updated on Sep 5, 2021
Report
Copy

Ixigo Support 7O74274663

Address:Jammu and Kashmir
Website:Jammu and Kashmir

I paid rs. 1584 for my train ticket to Le travenues technology private limited via ixigo trains app and the ticket is not booked
Transaction ID T2109032239149560245708...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shivu bs
Sep 4, 2021
Report
Copy

Train payment Related

Address:32 4th floor 12th c cross, Vinayak layout

Hello, I am shivakumar
I booked train two tickets with online payment has been done
Amount has deducted but not generate any tickets...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Indramanipathak
Sep 4, 2021
Report
Copy

Amount deduct but Payment failed.

Address:Hela Bazar Hajipur

Dear Sir/mam,
jaisa ki mai Ixigo app se train ticket book kar raha tha.payment bhi Succesful hua. mera Amount Deduct hua magar payment failed show kar rha. so please mere Amount ko refund kiya jaye.

order ID- 105OIBDSDN87FT995D3

UPI Transaction ID[protected]...
+1 photos
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
S
Stebin01
Sep 3, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
Report
Copy

Payment deducted but ticket is unbooked

I paid rs. 1584 for my train ticket to Le travenues technology private limited via ixigo trains app and the ticket is not booked
Transaction ID T2109032239149560245708...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shivpratap Bishnoi
Sep 3, 2021
Report
Copy

Payment deducted but ticket not confirmed

Ticket not yet booked but payment deducted...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srimathy lakshmikumar
Aug 30, 2021
Report
Copy

Voided ticket refund

Dear Air India Team,

Eticket number[protected]
PNR - YPE61
Traveller's name - Parimala Parthasarathy
Origin - Mumbai
Destination - Chennai
Travel date - 17/02/2021

Due to some technical issues with IXIGO, I had booked 2 tickets for the same person in the same flight. On calling up Air India customer care, I was asked to cancel one ticket, the details mentioned above, and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Khyathi Mishra
Aug 30, 2021
Report
Copy

Booking pending train ticket

I have booked a ticket from secunderabad jn to Visakhapatnam at 12.09pm .. payment is successful but it is showing booking is pending
IXITR[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tariq7777
Aug 29, 2021
Report
Copy

Didn't get my refund

Address:Rajamaidam Newcolony Jorhat Assam

Hi I am Tarique I just booked a train ticket through ixigo App and after some time I canceled the trip due to some personal reason and when I canceled the ticket they said u will get u r refund after 2 hours or so and even after 24 hours I didn't got my refund...So please solve this issue as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Prasenjeet Sengupta
from Rourkela, Odisha
Aug 28, 2021
Aug 29, 2021
This thread was updated on Aug 29, 2021
Report
Copy

Amount not reflect

I paid 8390 through ixigo app to book railway tickets on 27th night. But due to it being failed, Money was sent to Ixigo Money Max Wallet.But after that I transferred that amount to my account after which the money was deducted from ixigo money max wallet and it was shown in the message saying it was sent to my account। And along with it it was also said that money will be transferred in the account in half an hour or else money can come...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alok1588
Aug 27, 2021
Report
Copy

Refund of failed rail ticket

Subject: Refund of ixigo four failed transaction amount (Rs 708)

Please ref following booking ID/payment ID :-
1. Payment ID : 1589X15577SWEE2QP3
Booking ID : IXITR[protected]
Amount. Rs 177

2. Payment ID : 1589X15577SWEE2QP3
Booking ID : IXITR[protected]
Amount. Rs 177

3. Payment ID : 1589X15577SWEE2QP3
Booking ID : IXITR[protected]
Amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alok1588
Aug 27, 2021
Report
Copy

Refund of rsil failed ticket booking

Subject: Refund of ixigo four failed transaction amount (Rs 708)
To:

Please ref following booking ID/payment ID :-
1. Payment ID : 1589X15577SWEE2QP3
Booking ID : IXITR[protected]
Amount. Rs 177

2. Payment ID : 1589X15577SWEE2QP3
Booking ID : IXITR[protected]
Amount. Rs 177

3. Payment ID : 1589X15577SWEE2QP3
Booking ID : IXITR[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alok1588
Aug 27, 2021
Report
Copy

Refund of failed rail ticket dated 12 Aug 21

Subject: Refund of ixigo four failed transaction amount (Rs 708)

Please ref following booking ID/payment ID :-
1. Payment ID : 1589X15577SWEE2QP3
Booking ID : IXITR[protected]
Amount. Rs 177

2. Payment ID : 1589X15577SWEE2QP3
Booking ID : IXITR[protected]
Amount. Rs 177

3. Payment ID : 1589X15577SWEE2QP3
Booking ID : IXITR[protected]
Amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr. Vaibhav Chawla
Aug 26, 2021
Jun 20, 2022
This thread was updated on Jun 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Haven't received my cancellation refund

Address:Gurgaon

I booked 2 train tickets from New Delhi to Chandigarh including Ixigo assured on 2nd August 2021 which I cancelled the very next day. I haven't recieved the refund until today and everytime the good for nothing bot customer care says it has been initiated and will be reflected in your bank account within 7 days. This is really frustrating because there's no agent to talk to, no phone number that they've provided. How do you expect the customer...
Helpful
4 other people found this review helpful
4 found this helpful
2 Comments
Report
Copy
K
konari
Aug 24, 2021
Report
Copy

Instant Refund

My bank account got debited but the ticket is not booked how can I get the refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anujao420
Aug 24, 2021
Aug 26, 2021
This thread was updated on Aug 26, 2021
Report
Copy

Irctc train booking failed but balance deducted from bank

Website:www.ixigo.com

I have booked 2 tickets of Rs 1013 having transaction ID T2108241824074668108903
And 2nd payment of Rs 513 with transaction ID T2108241827174233876187 both payments made through phonepay

Contact email : [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pjp2712
Aug 24, 2021
Jan 27, 2022
This thread was updated on Jan 27, 2022
Report
Copy

Request a refund for flight booking

Hi Team,

We had booked 24 flight tickets with Ixigo for travel date 26th April 2021, due to the Covid situation of Maharashtra we decided to reschedule our tickets for future date as per Air India Covid Policy.
We had raised this request to IXIGO and Air India (Airlines) both for the revised e-tickets for our travel on which Air India clearly confirmed that we are eligible for one free date change request with no extra...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy