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Ixigo Complaints & Reviews

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Last updated Apr 26, 2024
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Ixigo reviews & complaints page 34

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A
Amelia Betsy
Jul 5, 2021
Jul 9, 2021
This thread was updated on Jul 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Covid traveller unattended

I was supposed to travel from Chennai to Delhi on 26th April 2021. Since I was tested Covid positive, I had checked with Air India customer care that if I had produced my covid certificate after my period of qurantine, I can either reschedule or refund my tickets. Because of lockdown I could not go to air india in person and hence I have submitted my covid reports and my tciket details to Air India and to the Flipkart travel (agency in between),...
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A
Arun Sai Kuchukulla
Jul 4, 2021
Jul 4, 2021
This thread was updated on Jul 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My flight money haven't refunded yet

I have booked flight from mumbai to hyderabad on 30march2020 with spicejet SG 421 by ixigo app but that flight have cancelled money not refunded yet...
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H
hamel Kumar krishnamoorthy
Jul 2, 2021
Jul 4, 2021
This thread was updated on Jul 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount hasn't refunded

Address:Phonepe

I had booked using phonepe airindia flight ticket on May 25 th, and cancelled ticket .amount not yet refunded till now ....
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P
ppnvv
Jul 1, 2021
Jul 4, 2021
This thread was updated on Jul 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train ticket not generated but amount deducted

Train ticket not generated or booked but amount deducted from account...
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0
0Vaishnavi0
Jun 30, 2021
Apr 27, 2022
This thread was updated on Apr 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund is not credited

TARA
When will I get a refund for my ticket cancellation?
30 Jun, 12:26
DefaultAs per our records, your refund against the BOOKING ID: IXITR[protected] has already been processed on[protected] and should reflect in your bank/wallet by[protected].

The refund details are as mentioned below:
1. Booking ID - IXITR[protected]
2. Refund breakup
2.1 Original payment source: INR 1130.0, Refunded...
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N
Neeru Jha
Jun 28, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount hasn't refund

I booked ticket[protected] Ypr to Howarh has failed Amount has dedicated not refund my account....
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B
bhmika shah
from Mumbai, Maharashtra
Jun 27, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding 2 time payment

Address:Kandivali West Mumbai Maharashtra

I had booked 1 reservation ticket and amount transfer 2 time in your account.pls call. On [protected].Amount is rs.432.date 27th June 2021...
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H
Hitesh@7449
Jun 25, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not complete

Address:Ahmedabad

Sir I will booked ticket on 28 th April but ticket was not booked and payment will debited from my account but ixigo customer service not giving comparable answer and misbehaving.
My ixigo trip id -IXITR[protected]
MY UPI ID-[protected]@ybl
TRANSACTION ID-T2104281851303479800995...
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M
Mehboob94
Jun 25, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsuccessfully booking

I was tried to book a bus ticket from Pune to miraj by the ixigo app
Payment of 619.55 rs of transaction Id T2106251624015923258378

I can't get any confirmation regarding ticket booking but amount was deducted
I request u to pls resolve my issue and make refund of amount...
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K
Karthik Jaganathan
Jun 22, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted money

I booked train ticket from mysuru to Coimbatore tomorrow 23/06/2021
The amount will be deducted but ticket not issue... So pls refund money...
+1 photos
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N
Neetu Bhadoria
Jun 22, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received after more than a week

My three flights had been cancelled by the airlines and it is more than a week I didn't receive my refund. Following are the details:
Spicejet - Kandla to New Delhi - BYPE5J - 14th June 2021
Go First - Mumbai to New Delhi - E4BIMV - 14th June 2021
Spice Jet - Gwalior to Ahemdabad - LGK3JK - 26th June

I faced lots of problem due to sudden cancellation of flights and had to pay more. Why I haven't received...
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Neetu Bhadoria
Jun 22, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received till date

Website:ixigo

My three flights had been cancelled by the airlines and it is more than a week I didn't receive my refund. Following are the details:
Spicejet - Kandla to New Delhi - BYPE5J - 14th June 2021
Go First - Mumbai to New Delhi - E4BIMV - 14th June 2021
Spice Jet - Gwalior to Ahemdabad - LGK3JK - 26th June

I faced lots of problem due to sudden cancellation of flights and had to pay more. Why I haven't received...
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1 other people found this review helpful
1 found this helpful
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R
RTKumaran
Jun 21, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train ticket amount not refunded

Sir, Today we have book a train ticket from thiruchirapalli to coimbatore. Amount debited. Due to netwotk issue, the ticket are cancelled. But amount are not refunded.
Please do the needful.

Thanks & regards,
R.T.KUMARAN
CELL NO: [protected]...
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B
Bijoyalaxmi1992
Jun 20, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation and refund not processed on time

Address:Rajiv nagar, Sanjar gram

Dear Ixigo,
It is complaint about my booking Bhubaneswar to delhi. I tried to cancel my booking multiple times on time.
1st from ixigo application it was told that cancellation denied by airline. when i go to airline i got reply to talk to agent.
Then again i go to ixigo airline for cancellation there i got confirmation on cancellation. However, then i got msg for web check in.
You can check all chat made by...
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S
Saurabh56
Jun 17, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Three train is cancelled but money is not refund

Website:[email protected]

I have cancelled the train ticket also received sms stating refund initiated but still not received....
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S
Saurabh56
Jun 17, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money is not refund

Address:30 Ravi nagar near kailash chokdi, Bamroli road, Pandesara

My train is cancelled but bank saying money is not refund plz contact to booking site 1 month above but money is not refund what is this dealy sir/mam?...
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C
Charanjit Chandwal
Jun 17, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited from my account

Transaction I'd[protected]
Rs 660
But did not directed to ixigo...
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R
Ruhi Bhardwaj
Jun 16, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about my amount which is not refund to my account.

Address:A-220 Nihal Vihar , Nangloi

My ixigo account is claiming that they have refunded my amount . But it's not true I haven't received that yet .
Booking id - IXITR[protected] .
I'm very disappointed with the ixigo services . From the starting they are deducting so much cancellation charge at every ticket . And those deduction this happens to me .
I want from ixigo that please refund my amount as soon as possible ....
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S
Shrishti Katiyar
Jun 15, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from bank but payment is showing pending

I have booked tickets from kanpur to chitrakut dham today, the amount has been deducted from my bank account, but the payment on ixigo is showing pending. How will I get my refund?...
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Laxmendra
Jun 14, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets not booking

Booking the tickets Shahganj to ltt payment deducted but tickets not book...
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