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Ixigo Complaints & Reviews

3.4
Last updated Mar 28, 2024
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Ixigo Head Office Address

2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road
Gurgaon
Gurgaon District
Haryana
India
122002

Ixigo reviews & complaints page 43

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V
Vinod Kumar Kammari
from Malkajgiri, Telangana
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Train ticket booking not happen

While making payment redirect to phone pe than the application page shown as the try again and no track for failed books....
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P
POORNIMA S PILLAI
from Bengaluru, Karnataka
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Ixigo ticket booking was unsuccessful.

Address:THEKKEULLAMMALA HOUSE,PERUMPETTY P O

I tried to book a ticket. Amount is deducted from my account but booking was unsuccessful. Deducted amount is not added to my account till now....
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Z
zenfonemani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount is not received in my bank account

1. I booked a ticket for 02 person in train no 02621, but it failed ..

2. Refund was initiated on 8 feb 2021

3. It says ammount will be refunded in 7 days.

So far the refund amount has not been credited in my account..

And i didn't receive ARN reference number also

Request you to kindly revert back on status of my refund amount at the earliest.

Regardsbr...
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J
Jase152101
from Nathana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted 2 time

Address:Near canal colony ward no-1, Gidderbaha

I had book my ticket from azamgarh to delhi date[protected]my total amount of ticket -959 i had confirmed my ticket[protected]but i had check my balance in my account two time 959 rupee deducted in my account so refund my extra 959 rupess
Thanks...
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Address:mig 6 sf barra 4 kanpur

I was booking train tickets today payment was successfully done through google pay of amount rs.826.But then i didn't got any update about ticket. there is no ticket booked showing in ixigo no pending failed transaction is there. please help me to get refund amount.

ixigo.razorpay@hdfcbank

ref No.[protected]...
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E
Eric Barla
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Ixigo money fraud

Money has been deducted from my account for train ticket but successful Payment not showing, I didn't get any pnr also...
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Sir, Myself Saiteja from guntur (Andhra pradesh ) I tried to book a ticket from Renigunta to Vijayawada on Feb 13 2021 on the name of D. Srinivasa rao. After completion of online transfer through gpay with an amount of rs. 680.I didn't receive any further information regarding my bookings or ticket.So please refund my amount that has been deducted...
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D
drrajeshpk
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Refund not paid

Address:Beed

Please do needful....
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R
rakeshchavhan
from Pune, Maharashtra
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Want refund after booking failed

Address:2nd Floor, Veritas Building, Sector 53, Golf Course Road, Gurgaon - 122002 - INDIA
Website:Ixigo

I'm booking with ixigo railways on date of 31/01/2021 than diducted my 4066$ amout & booking failed
After 10 days i disn't found my diducted amount...i'm send my diducrion details
Booking ID - IXITR[protected]
Bank ARN30005110311031082377753...
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R
rakeshchavhan
from Pune, Maharashtra
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I can't receive my refund after ticket booking failed

Address:2nd Floor, Veritas Building, Sector 53, Golf Course Road, Gurgaon - 122002

Kalyan Jn (KYN) - Chhapra (CPR) train booking did not get confirmed. Booking ID: IXITR[protected]
My refund amount is 4066 $
booking date is[protected]
ARN30005110311031082377753...
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Address:Chennai

I book tickets regularly from your app and this time it shows booking successful but shows pending status...
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M
Mdshanawaz Alam
from Ghumarwin, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation ticket refund not get

I book a train ticket on 24 January and cancelled my ticket on 25 January, I didn't get my refund but they are showing of refund is completed
When I call in IRCTC helpline said that refund is get but they are telling that ask your bank for money,
But bank tell us that the money is not come yet
And ARN no. is not get and
PNR no.[protected]

I hope u will understand my problem and I hope u will...
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P
pankajst
from Burla, Odisha
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Session expired but Money deducted and ticket not booked.

I am booking for lkr to rjpb on dated 7.2.2021 for journey date 18.2.2021. My money deducted txr I'd is T2102071135469127631825 by payphone. UTR no. Is[protected]. Kindly revert this money....
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A
Arbhijay Saha_70
from Dam Dam, West Bengal
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Money got deducted but ticket not booked

Address:​ixigo, 2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, 122002

Hello sir/maa'am

Yesterday i have tried to book my train ticket through ixigo app but my amount got debited from my account and ticket not booked. How can i get get refund of that amount?
I'm attaching screen shot of my order i'd for details verification....
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T
Trendy Media Group - TMG
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duped Money by deducting and no reservation done

I was doing a train reservation yesterday night via ixigo app and after filling the details paid for the asked money...The money got deducted but there was no ticket done for the paid reservation done by me...i am warning ixigo that if i do not get my money refunded, i will file a case of Cheating and Duping against it...Such an irresponsible act done...period......
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A
aritram100
from Khardah, West Bengal
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Money deducted. Train is cancelled,did not get refund

I have booked-
* 3 tickets for Kolkata to ludhiana [PNR no. [protected]] in koaa-asr express - it is cancelled. but didn't get refund Rs 5675.
*And 2 tickets for ludhiana to Kolkata [PNR no. [protected]] in asr-koaa express- it is cancelled. but didn't get refund of Rs. 3836.
Please resolve my issue as soon as possible you can, it's very urgent....
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S
Sai Ram Gaikawad
from Madipakkam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for the Hyd to Srinagar flight 1st Jan 2021

Hi, this is Sairam Gaikawad, I've booked the flights from Hyd to Srinagar(1st Jan 2021) with the PNR number : K241HM, the request was raised on 21/12/2020. Its almost 50+ days the amount did not credited to my account. The customer service over there is worse.
The name of the person for whom we cancelled the ticket is Deepak. I need a quick response on this and this issue should be resolved on top priority basis.

My...
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S
soumya ranjan,7777
from Kāmārhāti, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ixigo bad service

Through ixigo app I was booking a ticket from solapur jn to bhubaneswar jn. Through amazonpay the payment was done and it is successfully paid showing at Amazonpay..but my ticket is not confirmed in ixigo...
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V
viijaykd
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received against flight cancellation from your side

Hi Team,
I had booked ticket from Nagpur to Pune for 20th October by flight gets cancelled by Goair but I haven't received my refund yet. Please help return my refund.

Regards,
Vijay Deshmukh
Mo. - [protected]...
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V
vikash power
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted but ticket not booked refund my money

Money deducted but my ticket not booked
Booking Id IXITR[protected]
Train Ndls Sbc Special
DATE 29/1/2021

PLEASE REFUND MY MONEY ITS A HUMBKE REQUEST......
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