Ixigo Complaints & Reviews

Ticket not booked but amountdebited 1116rupees

@ixigo i had booked 3 tickets through ixigo on 11th Nov for journey on 1st Dec..on 24th Nov i received a text msg containing that train is cancelled. I checked ixigo's app but I couldn't cancelled tickets on my own as ixigo wasn't showing any option for it. Suddenly on 1st Dec I received a text msg that chart is prepared ..i contacted railways they told me that train wasn't cancelled but diverted. Ixigo wasn't showing any status about that even it was continuously showing TRAIN IS CANCELLED in red block letters even though train was restored. I tried filing TDR but it was showing error because there wasn't sufficient time of 4 hours from train's departure.

I request ixigo to refund my amount of Rs 7982 .. Because it was ixigo's fault that it hadn't informed me about train's restoration neither through text msg nor through app. & I missed my journey along with such a big amount. My prn is [protected]. Attaching screenshots as an evidence.

I booked 3 tickets through ixigo app on 11 November for journey commencing from 1st Dec 2020 from new delhi to panvel train no. 02432. On 24th November i received a text msg from irctc that train is cancelled due to some inconvenience. I checked ixigo app to cancel my tickets on my own..but it was not showing any option to cancel it by ourselves. So i kept quite hoping that i will get refund after 7 days of travel date & booked tickets...

I book ticket through IRTC from Chandigarh to Delhi on 29th march I have paid to le travenues technology private limited but after the payment it did not returned to irctc webpage and the money has deducted and I am yet to receive my refund amount. I went to help center but they haven't respond resolve my issue till now I even tried to call my bank they said to contact with they ticket provide I guess it should be your company it's been 15 days now and you guys always said it's under process please resolve my issue as soon as possible I will be very please if you do so
Thank you

6/4/21 Ko maine delhi ka ticket nikala jo 13/4/21 ki journey ki thi 12-4-21 hai lekin Mera jana lockdown ki wajah se cancel ho gaya isliye mai aaj subah se try kar raha hu lekin ixigo dekha raha hai kuch new rule TDR ka toh woh bhi kiya Lekin try after sometime dikha raha tha subah se aur 30-35 time try kiya lekin nahi hua ticket cancel aur ixigo ki policy ke hisaab se 11/4/21 18:35 After cancellation charges dikha raha hai aur just abhi ye complent karne ke 5 min pahele hi try kiya toh New rule TDR ho bhi inprocess ho gaya lekin ticket cancel karne gaya toh 0 refund dikha raha hai aur inka charges screen shot niche attachment kiya hu

Flight cancellation money not reflect on my bank a/c flight booked on 2 April for 6 April booking id IF[protected]

Why you are taking people's amount by the name train ticket booking

I tried to book ticket for 2 people from Tirupati to Chennai through ixigo. money is debited from account and it asked to login to view ticket but the existing pwd didnt work.
When forgot pwd is given, new one is generated and sent to mobile but this also didnt work. meanwhile transaction is cancelled. No customer care number to follow with and the chatbot giving same answers.
IRCTC should take proper action.

I tried to book a train ticket with ixigo on 7/4/2021 from Tirupati to Kuppam. The amound of 156 rupees debited from my bank account but booking not successfull and i cant find my failed booking in the app. again i booked the ticket and it was successfull since my previous booking is failure and i lost that amount it didn't refund yet.

I didn't get the ticket details but my amount 343 was paid through the ixigo app

Dear sir

I tried to book ticket for ernakulam to ongole train ticket but after payment was done that app not showing anything and my money cutter in my account to ixigo so I want my money back

I booked ticket 🎫 on, 09.04.2021 & ticket not booked but when i proceed to pay through google pay, my amount deducted from my account.

I was booking a hwh ndls ac spl 3a ticket on 1st March for next day on tatkal worth 2876 rupee, the amount is debited from my upi account of sbi but process got failed for some reason so ticket wasn't booked.

My amount was auto Dedited to ixigo app and it not showing any information of my transaction

Yesterday I have tried to book a ticket at 3:40 and the payment has done two times means I have paid 621 rs two times first at 3:40 and second at 3:41 and i got only one refund of 621 .
I request you to pls look at this matter seriously..

I had booked a flight ticket for 2 individuals from Jammu to Srinagar for 14 April 2021 vide ID IF[protected] PNR MB9VPM SG 539worth amount about 5197 .On cancelation on 30/31 March 2021, I was refunded only rupees 513/_ only. Please clarify.

I have booked my train ticked from spj to jat on 23rd of March 2021
After 10 minutes I cancelled the ticket and I have not recieved refund in my bank account .
The current status is refund initiated but I have not received the refund yet.

Today is 9th of april 2021 and today is 17th day and i have not recieved my refund yet.
Please ixigo give me my money back.

Pnr No. [protected]

Sir I had booked a ticket through this platform and successfully paid for it. But now it not showing any booking and due to this i am not even able to contact them. Even call based customer support is also not available and only chat support which is also not working in my case because according to them there is no booking.
here I am sharing my UPI reference no of the transaction[protected]
Date of incident-08/04/2021
I...

I have booked a railway ticket in MAS MAQ EXP 02685 (Chennai Central to Kozhikkode) on[protected] through IXIGO app (partner of Le Travenues Technology Private limited). After filling the details it moves to the payment page. As I have given my upi address and i got payment request in my google pay. I've made the transaction.After the confirmation payment of ₹1977 through Google pay. But after coming back to the ixigo app, there's no page...

Yesterday I booked a bus ticket from cuttuck to asansol and paid the amount through gpay, transaction was successful but my ticket was not booked and till now I didn't get any notification regarding my booking.