Ixigo Complaints & Reviews

Here is my Order ID: KOKCS5VM5KU9BZBWSU on Train ticket booking from TIRUPUR to Salem on Ixigo app.

The payment has been received by Le Travenues Technology Pvt. Ltd and the purchase has been confirmed. But i didn't receive any kinda confirmation for booking. There is no sign showing me that I booked the ticket. But the amount has been debited from my bank account.

I request you to kindly resolve my issue as soon as possible.

Payment paid but bus reservation failed
Payment not refund

This is regarding Air India Flight from Chennai to Port Blair for 24th August for Passenger Loyola Muthu with PNR HHZS9.

Due to Pandemic, she couldn't travel and so I've requested the flight cancellation and refund. I've spoke to Airlines who has assured full refund, yet IXIGO is not cancelling and providing refund.

3 weeks ago I initiated cancellation which was denied by IXIGO on 26th Dec stating Airlines declined the request. I've spoken to the Airlines who assured me that they will provide full refund and to get the RAI number from IXIGO.

When I contacted IXIGO, you guys said you cannot share RAI number and that you will cancel ticket within 24 hrs.

How 72hrs has passed, yet no action from your end.

What is the solution for this. Why are you trying to cheat customers of their money, when the Airlines is assuring Refund.

What stops you from sharing RAI number? Either you have to do your work or let the customers do your dirty work. But you are doing neither and making my life a living hell.

I had booked for air tickets via ixigo and payed through google pay UPI option . The money (RS 6796) got deducted from my account but i have not received any confirmation or ticket . And i wanted it for my travel day after tomorrow urgently.

Mera paisa kat gaya h ticket book nhi huaa h paisa refund kare Dear Customer, Le Travenues Technology Pvt. Ltd has requested money from you on your GOOGLE app. On approving the request, Rs 560.00 will be debited from your account.

I was booking two train tickets from the ixigo app. The app redirected me to the google pay app for payment where the payment was successful. Then when i got back to ixigo app there was an error and ticket wasn't booked. And there isn't anything one the app related to the falied booking. But i have the successful transaction made to the ixigo on google pay. I want to know the status of my refund.

I booked ticket on 29 Nov 2020 which got cancelled and amount was debited but I have not received any refund till now sharing details below

I have paid the amount Rs. 935 but didn't get my tickets.I have paid through gpay on 26 Dec 2020.
Order ID - JY685FCGTIY6Y23EFM.
So I want my complete refund.

As nationwide lockdown was imposed due to Covid19 and my flight was cancelled for the same reason.Last month i contacted the GoAir airlines for the same to refund the amount.
As they cancelled my ticket and initiated the refund but still the amount has not been reflected in my account.
So today i again contacted they customer care now they said that its pending from Ixigo end.

Kindly do the needful as soon as possible.

And all the details are attached with this complaint

I made a payment but network error showed and could not made confirmation but after that neither I could continue nor I got my money back.

PNR no. [protected] I have cancelled my ticket due to some personal issues.
UPI ID is [protected]@ybl

Sir,
Money deducted on paytm payment bank but train ticket not booked my train ticket price is 795rs.refund immdietly.custombar care is no solution and sir no answer

My amount is deducted but didnt recive ticket of bus and ticket

Booking details

I was trying to book train ticket today and i choosed UPI method as my payment option. The moment i clicked on UPI payment link it took me to google pay and payment was sucesafull but i didnt receive any ticket or refund yet..please take this complaint on priority and fix it !!

I booked train ticket on 29 Nov 2020 which got cancelled and amount was debited from my account and I have not received any refund

I booked train ticket on 29 Nov 2020 which got cancelled and amount was debited from my account
Refund me quickly
Booking id:IXITR[protected]
Amount 5767₹

Pls give my refund as my ticket is not booked please let me know how will I get my refund

I booked train ticket on 29 Nov 2020 which got cancelled and amount was debited . And till now I have not received refund . I'm sharing details
Order I'd : IXITR[protected]
Payment I'd ; B6L7FI3ZORNWDORYDB
UPI I'd [protected]@okhdfcbank
Please refund my amount
Bank hasn't received any amount

I booked ticket's of bus and train through ixigo but in both transaction my amount was dedcuted but didnt get ticket's n even i didnt get any refund