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Last updated Mar 28, 2024
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Ixigo reviews & complaints page 51

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S
shanya_rai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my account, no tickets booked.

I tried to book tickets from HOWRAH Jn to Pune Jn for 14th January 2021. I made payments through Phone Pe UPI. The money was deducted from my account. Amount - 3111 /- on 19th December 2020. I have the transaction id and everything. I have proof that money got deducted. But no tickets were booked. Ixigo app is not showing any previous booking record or transaction record. My Phone Pe account says that money has reached the merchant.
br...
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G
gokul blast
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About payment lagging for my ticket

I had pay ticket fare through phonpe upi method to Le Travenues technology pvt. Ltd
Money has been debited from my account but my ticket has not been booked...
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G
Gowtham@77
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment successfully done

Payment was successful done but your statement is went on not paid but it was debited from my account of bank using PhonePe...
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C
Comando Gajani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IRCTC refund amount not credited in my bank account

Address:[email protected]

SUB: IRCTC refund amount not reccived in bank account

Respected sir
The amount 7242 was debited from my acoount number [protected] on date 20 nov 2020 for the purpase of railway ticket booking the mode of payment used was debit card
ofter failure in booking 20 nov 2020 a refund has been intiated by IRCTC the refund transaction detail as provided by IRCTC are given below

1. Refund Id -[protected]br...
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D
Deeksha vyas
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received , even after 20 days.

I cancelled my ticket on 2dec 2020 . The status now shows refund received. But no money has been credited to my account till now. The bank said they have not received it. Pnr :[protected]

I have no faith in ixigo's customer service.
I need my money back asap....
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A
Alkyon Himalayan Safari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus booking related issue.

Booking failed. Need refund....
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S
saikumar kuppili
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money lost by ixigo..

Website:Ixigo app

I have made a transaction of 619rs through phonepe, It is showing that payment successful but ticket not booked yet...
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H
Hrithik Naik
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Not yet booked my train ticket

Address:haryana gurgaon

I just booked my train ticket on ixigo and paid 202 rs to le vancuer technology and i havent got any confirmation about my ticket either they book my ticket or refund my money..now..i have train today at 8:20 please help...
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A
Anvita Kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but no booking shown

Transaction was completed through google pay the amount was debited but there is no transaction history on ixigo or booking confirmation on the app...
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S
shristi sharma(mini)
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Ticket not booked but payment done

I've tried to booked ticket but it is not confirm and the amount deducted from my bank account. It is not showing in fail transaction also...
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A
Amtulraheem717
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 Railway tickets transaction successful but didn't receive ticket

Address:IXIGo

Made reservations if two seat in 3AC for 22nd Dec Hyderabad Deccan to Mumbai Dadar. The transaction went through successfully but didn't receive confirmation email or text. No history if that transaction on my IXIgo account, but the money has been deducted from my account HDFC.
Help asap....
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J
Jay Zanjurne
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My booking field

Address:Golewadi, teh koregaon, distt satara Maharashtra

My booking yesterday ticket str to Belgium was not booked but my account debited money. I have attached screenshot this complaint....
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T
Thriller1122
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Bus

Address:Penukonda

Money was deducted in phone pay but bus is not book...
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A
Ankit025jajn
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted but ticket was not booked.

Hi,

I was booking ticket using indigo application, money got deducted from phonepe but the ticket was not booked.

Could you please refund my money.

Transaction ID - P2012161748264035323429.

Regards,
Ankit Jain
Mob: +91 - [protected]...
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B
bharat4890
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money was deducted but railway tickets not book

Hello i am bharat chenani i am booking train tickets from ixigo i added all details payment was deducted bt booking not done...i am booking for vadodara to kalyan 3tier ac 3 tickets i have not more money to book again pls refund my amount as soon as possible...i tried to call coustmer care ixigo bt there is no way to contact you..pls provide true & iffective customers number for customers...
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C
Chhote Lal Yaduvanshi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash refund

Ticket book kiye book Nahin Hua Fail ho gaya account mein se Paisa cut Gaya refund Nahin hua please sir refund karvane ka kasht Karen...
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V
Vijay kadakol
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment still not refunded

Order ID: IXITR[protected]

SBC - BGM
06549 - SBC BGM EXP
Date-24/11/2020

I vijay booked 2 tickets on 24 Nov 2020 but tickets are cancelled but payment still not refunded and in account its showing payment intiated...
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A
Aghin Bablu
from Delhi, Delhi
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Money was deducted but ticket is not booked

Hello,
I booked 4 rail tickets from Delhi to Bangalore and the money was deducted from PhonePe but there is no transaction detail in ixigo and no booking is done.
Pls help....
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D
DharambirSingh
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but ticket not confirmed

I am Dharambir Singh.

Today around 0200 am I was booking Flight ticket from Delhi to Ranchi via your app.

I paid Rs 3311 via Internet banking but after deduction it showed payment time out. Neither flight ticket confirmed nor payment refunded to me.

PFA transition screen shot.

Kindly do the needful....
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S
shamilazak
from Powai, Maharashtra
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Transaction successful,but the ticket is not booked

I tried booking a ticket from Mangalore central to Cannanore for 18th December 2020. My money got debited but the ticket is not booked. How do i get the refund?...
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