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Ixigo Complaints & Reviews

3.4
Last updated Mar 28, 2024
Complaints 2400
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1516
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+91 12 4461 7880
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Gurgaon
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Haryana
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122002

Ixigo reviews & complaints page 50

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P
Pujkwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund complaint

I had booked my ticket on 24 th dec 2020 amount got debited but ticket not booked therefore I want full refund...
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K
Karthik S King
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted

Address:36/18 2nd cross kallapa block, Ramachandrapuram

My money got deducted but my tickets not confirmed...
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M
Manjukanasu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

train ticket refund amount

Address:Channapatna

Actually i booked a train ticket from katpadi to tirupur in coimbatore express today (16.12.2017) but the booking didn't take place successfully only the amount from my account was taken and it showed that the session got expired and i had received a mail about the refund of money.. When will i get my refund money credited and to check that if it was credited.. I want help regarding this refund...
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M
mihr7506
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money stuck while booking a train on ixigo

Website:www.ixigo.com

I made a transaction evening from you app and it was successful. I have not received the ticket and after checking with my bank i got to know that transaction was successful and money got deducted towards merchandise that is ixigo.
I made the transaction through upi. I have also checked with irctc and they have not received any payment and they also told that money is stuck with ixigo
What happened to my money? When can i expect...
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B
Bikky Ray
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train ticket refunds amount

Address:Misharwadi Lane No 1 Aurangabad Maharastra 431001

Sir maine 19 December 2020 ko tickets book kiya aur mera ticket prosesing pura nhi hoaa aur mere account se 1051 rupees kat gaye kripya kar ke mere paise waps kare
Order. JP89GV50M5YC80UAVC
Tickets booking Date 19 December 2020...
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P
Purva27
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Related with full refund

Hi,

I have booked my flight from ixigo but unfortunately my flight got cancelled by airline Which is AirAsia on 14th nov and because of this I get refund only 1100 rs as I am eligible for full refund because it was cancelled by airline.
After 14th nov ixigo executive said that we will refund your money in 7 days but no refund I am getting till date. I have sent mail from AirAsia also with related to full refund but...
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T
TheAvi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction - money taken

Hi Ixigo Team,

On bookin tickets, as I switched to UPI to approve payment, my money Rs. 417 deducted. No booking. No confirmation. Please refund my money back.

I am attaching my the receipt of charge with upi. I am registered used o[censored]r app.

Please check and refund....
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N
Nm20
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not booked payment deducted

I am trying to book a ticket
But money deducted from upi link but not showing in ixigo account
Where my money gone
???????
???

My id -nm480
Phone -[protected]...
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C
Chetanya Arora
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduct from Google pay but ticket not book

Address:68/26 jawahar nagar rohtak

I booked tickets from Mathura to rohtak from Google pay and I didn't get any ticket and no any confirmation message...
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A
Amit123333
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money has deducted but didn't get ticket

This is totally a fraud. I had done booking of ticket on 22/12/20 by ixigo train app they deducted my money from my google pay but didn't send any ticket. I tried to mail them on [protected]@ixigo.com and [protected]@ixigo.com but both email id this closed. This make me more panic. Please return my money. Please don't do fraud with me. I am attaching proof of payment...
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D
Dim2
from Delhi, Delhi
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Immediate refund require

Address:602/B wing,Trilok kripa darshan ,Ashish Complex, dahisar east
Website:Ixigo

Hi the amount deducted from the account but ticket not booked...
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P
Prem_6
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but booking pending

Sir
I have been booking train and plane tickets from your app. Today i booked a train ticket and payment was successful but while filling irctc credentials the page disappeared and later it showed booking pending in your app. Will i get my money refunded
Tripid is IXITR[protected]...
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K
Kranthikar Chiluka
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unrefunded transactions

I booked train tickets through ixigo twice from my account, but i failed to login through irctc after the transaction was done. Finally neither i got my ticket nor was i refunded for the transaction. Moreover ixigo is not at all responding to their customer support option in app, and their mail is repeatedly sending auto generated responses....
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Hi ixigo team,

I was booking a flight ticket from delhi to pune on 3 jan.

I opted for the upi payment option on the application, somehow the ticket has not been booked yet and the amount 4621 has been deducted from account.

Upi transaction id:[protected]

Could you please refund the amount back to my bank account asap....
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J
Jaspreet246
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted, No tickets confirmation

IXigo,

This is the second time my money is deducted but i haven't received any confirmation about my flight tickets from Delhi to Mumbai, spicejet flight.. Is this a joke to put your customers in a worried state. I need refund or ticket confirmations now....
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V
Vallapuneni Srinivas Chowdary
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money deducted but my train ticket was not booked

Address:7-31/27/405, prashanthi residency, Hydershakote,near hanuman temple

My transaction ID isT2012221613250099949601
Debited but ticket was not booked.
So, you will refund it as early as possible....
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B
Barbarian8
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight ticket was not booked but money deducted from my account

I was booking flight ticket from Visakhapatnam to lucknow for 23 dec 2020 on 21 dec 2020 but due to some network problem ticket was not booked but ₹6731 was deducted from my account. When will I receive my money....
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P
Prasanth P C
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ixigo Money was deducted from my account, but the ticket wasn't booked

Address:Devikripa, Aroor

Respected sir/madam,
My booking for date- 21/12/2020 for UPI train no.JRPCAJUH8D210T15LQ, was sucess, I coun't book the ticket Error came in between after payment. But money was deducted from my account....
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S
Sujal khandelwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ixigo train booking

Payment successfull but booking failed...
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J
Jathavedhan M
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for recent ticket

I had recently booked a ticket on IXIGO. The full ticket amount was deducted from the bank but no ticket was booked...
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