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Last updated Mar 28, 2024
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Ixigo reviews & complaints page 48

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Y
Yogesh7351
from kasganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train ticket fair deducted on ixigo using phonepe but no record on ixigo

During train ticket reservation on ixigo after payment process there was no response from ixigo and ticket was not provided.
There is no record shown about this payment while the ticket fair has been paid....
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B
Binjeet Singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Refund amount -4270 rupees

Address:Santoshi nagar,water tank, Khamtrai,Raipur

I booked a bus ticket on 12.12.2020 from Jamshedpur to Raipur ..PNR number[protected] and my booked Id number is -IXIBS[protected]..The isuue is ticket has been cancelled from Mahendra tarvels but stiil did not get refundable amount in my account...
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A
akshayyeulkar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but flight ticket not booked.

Dear Ixigo team,

I have booked Air India Flight from Mumbai to Raipur for 10th Jan 2021 from ixigo app but I have not received any email or booking confirmation message from ixigo for my booking. Though the payment is successful and I received an email that payment has successfully done to "Le Travenues Pvt. Ltd".

I have attached the payment screenshot with this complaint.

Really worst service...
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S
sikandarjj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets didn't get booked, but money got deducted

Also there is no way to contact ixigo. Even the [protected]@ixigo.com is not in use. The customer service section on the website isn't of any help either. There should atleast be a way to reach the company.I was booking train tickets from Madgaon to Nashik road for 9th January 2021. I proceeded to pay through Google pay, and the transaction was completed to Le Travenues Technology Pvt. Ltd for the amount of ₹4, 409. Even after the transaction,...
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K
Kapil Deshmukh Kd
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My balance cut

Mera train reservation nahi hua hai. Lekin mera Bank balance debit se kata gaya hai. To mere paise return chahiye. 1122Rs...
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B
Brijesh9436
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Indigo Flight ticket refund pending

Address:Chegunta, medal, 502255
Website:Indigo

Booking ID -IF[protected]
PNR-TRWG3B...
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N
Nikhil Sapkale
Apr 27, 2022
This thread was updated on Apr 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund on train booking

I have done 2payment from Google pay both payment were successful but while doing first booking payment has done but ixigo application was stuck and didn't redirect to application so payment was done but didn't get ticket I had made another booking after that till now I didn't get my first payments refund. I've attached the payment receipt which includes order number....
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S
Sachin Sonaskar
Jul 7, 2021
This thread was updated on Jul 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but not refund

Address:Plot No 20,21 Gajanan Leela Bunglow, Kachole Layout Naalwadi

Hi Sachin
Sorry!Your Nashik Road (NK) - Wardha Jn (WR) train booking did not get confirmed. Booking ID: IXITR[protected].
You can re-book your ticket without paying anything till 01:29 AM: https://ixtr.app.link/37RYBm8vicb. Post that, the refund of Rs. 2962 will be initiated and should reflect in your account by 18 Dec 2020, 03:00.
For any queries, please visit our Customer Service section: https://ixtr.app.link/helpbr...
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V
Veerwar
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight ticket cancellation amount not refunded till now

Nov 4 cancellation done, PUNE TO VIJAYAWADA . You have taken about 2 months for refund....
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C
Chetanya Arora
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted refund amount

Address:Rohtak
Website:Ixigo

I had booked tickets on 20 December 2020 but I' did not get any tickets from your site but amount is deducted from my google pay account and I send also a mail few days ago but you don't give me any reply plz take seriously about my concern and refund the amount as soon as possible.
UPI ID:[protected]

Regards
Chetanya...
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A
adarsh2766
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund status

Address:Bangalore

I booked a ticket and the ticket didn’t book and they deducted the money its bern 15 days...
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L
Laxaman
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train ticket not booked

Today I have booking a train ticket the amount will be debited my account this transaction INDBB6F895C89EB8340BE053307C180AA86 I’d but ticket is not booked. Plz refund the money as soon as...
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S
Swethasathish
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money has been debited twice for one ticket booking

Address:Chennai.

I booked a train ticket through ixigo app and I did my payment through gpay and money has been deducted 2 times. I request for a refund of the cash....
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B
BANTU SRIKANTH
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train ticket not booking

I am booking train ticket in ixigo trains.I am fill the traveller details.But ticket is not booked my amount is debit.I will paied the amount by Amazon pay. How conformed my ticket or return my amount

My mail ID is [protected]@gmail.com...
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M
Manoj kharvara
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sir mera ixigo me paise cut gya khuch response nhi mila

Sir mera ixigo me .mai ticut Book kar raha tha to sab kuch sahi chal raha tha jb mi payment Paytm se kr raha tha to mai paytem login kiya fir payment ko click kiya fir ticut jab book hone vala tha to kuch options hi nhi aaya book huaa ya nhi pise account se cut gaya olzz help me...
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M
muzammil sait
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train ticket didn't get confirmed

I just now placed a train ticket booking the payment was done by Google pay but the ticket is not shown nor confirmed with ixigo .
The Google pay transaction I'd is -
[protected]...
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G
Gaganarya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking cancelled

Address:Peenya laggere Bangalore 560058

I am booking a ticket from yeshvantpur to tarikere, for this booking i have paid 407rs via google pay but due to server error the booking got cancelled but transaction is successful and also its not showing in ixogo app transaction history .. so what should i do now. When will i get my refund...
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S
Sheetu345
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get the refund when ticket didn't get confirmed

Sir, my ticket didn't get confirmed and till date I haven't got my money back. Kindly look into the matter....
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S
Sri Ram K
from Delhi, Delhi
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Booking confirmation Issue for Successful payment

Here is my Order ID: KOKCS5VM5KU9BZBWSU on Train ticket booking from TIRUPUR to Salem on Ixigo app.

The payment has been received by Le Travenues Technology Pvt. Ltd and the purchase has been confirmed. But i didn't receive any kinda confirmation for booking. There is no sign showing me that I booked the ticket. But the amount has been debited from my bank account.

I request you to kindly resolve my issue as...
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P
Pratap23
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus reservation

Address:Kerurwadi post: Kerur tq Chikkodi dist Belgaum state of Karnataka

Payment paid but bus reservation failed
Payment not refund...
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