Ixigo Complaints & Reviews

Sir i want my refund...

Ixigo payment success but ticket not found please refund my money....

Ixigo payment success but ticket not found please return my money...

On 29 june 2020 at around 11:19 pm i was booking flight ticket for 4 july 2020 from bengalore to dehradun altough the money an amount of rs 7669- was deducted but no ticket booked.. Where is my amount?
Plz refund my money
Regard
Prabhakar...

Sir i am vishal singh thapa and i booked train tickets through ixigo app. But due to the covid-19 the train had cancelled. The pnr no of my booked train tickets are [protected], [protected] & [protected]. You are requested to refund the same amount in my account at the earliest....

I have booked my ticket through ixixo today i got a mail from airline company that your ticket is cancelled and same has been done by ixigo agent i want to know that who and why my ticket cancelled without my approval.
My pnr is ll1kpg...

Amount deductions but tikat not success me server problem...

I have never seen this type of worst service from ixigo.

I have cancelled vide subjected reference number and its already 1 months over and till the time i have not received my refund amount. I've tried to reach customer service team through app and not a single call back received from customer service team. With the chat support only comptuerised support is available. No human being is avail to understand / resolve the query.br...

Hi ixigo team,

Today i was trying to booking a ticket through your application. And i have payed the money by upi google pay, my money was deducted but my train ticket was not booked.

Please help me out from this situation asap.

Please check below mentioned detail.

Thanks
Tarun jain
Upi id [protected]@okaxis
Amount deduct 1550.89
Payment mode : google...

On saturday july 11, i trying to book a train tickets. The money was deducted from my bank account but the ticket was not done. It was showing that transaction timed out, but money deducted. So i just want my money refunded.
The transaction id is p2007111942409085243004...

You are requested to please refund the due amount of pnr no [protected], [protected] and [protected] at the earliest. Irctc was already refunded it on 20 jun 20....

I am sohel ansari i was booked my flight ticket from ahmedabad to aurangabad & aurangabad to ahemadabad via truejet flight
My both of flight was cancelled due to covid-19 pandemic.
My journey date was from ahmedabad to aurangabad is 14/3/2020& from aurangabad to ahemadabad is 22/3/2020
So due to covid-19 pandemic my both flight was cancelled directly from truejet airlines
But untill my refund money not received...

Two time deducted amount but one ticket confirmed so plz refund my amount 3628...

Name-ankush yadav
I have booked one flight ticket from gorakhpur to chennai. Paid using upi,
Upi transaction id[protected]. But in ixigo app it is not updated and it is showing that i have not book any flights. Please resolve this problem and send me my flight ticket.
Email id - [protected]@gmail.com...

Dear concern,

I regret to inform you that i did not receive my refund in my account yet vide refund ref. No. Fvf1m1s0y8sqaz01mz.

Inspite of several mails, we are still struggling to receive my refund, there is no person or concerned email id to whom i can contact.

Neither it is showing anywhere email id or mobile number at your websites i. E. www.ixigo.com/helpcenter.

One of email...

Sir, earlier i messessed but no response from your side for my refund balance of rupee 3618 which has been deducted on 29/06/2020 at 9:21am during air ticket booking. Actually, i tried to book my ticket through ixigo with paytm upi transation but the amount has deducted and showing on ixigo app that no any ticket has been booked but amount has been deducted this is second time i text you but there is no response from your side. Sir, tell...

Dear sir/madam,
I have booked a flight through ixigo for air asia. I want to cancel my flight and get a credit shell in my account. My booking id is a1ruhg. I contacted air asia for the same and got a reply stated down. Please look into this matter. Thanks.
— forwarded message —
From: airasia support
Date: thu, jul 9, 2020 at 5:13 am
Subject: credit account request for a1ruhg is rejected due to agency...

As i had booked air asia flight i5287 (Blr-del) travel date 01-04-20 vide pnr zzn2p since airline has suspended the flight and caused to cancellation by the airline itself and i have made refund request to ixigo despite repeated request the ixigo has only refunded the tax amount out of total booking amount and aggrieved on the same i have also approached the airline and raised an case and after going through the records the airline informed...

I was booking train ticket on dated 29.06.2020 but the amount has been deducted but the ticket has not generated and deducted amount has not returned to my account yet. Subsequently, i was trying to book another ticket on same day for same journey but same problem has been raised again and both amount is not yet received....

Mere account se rupye kat gaya lekin tikit nahi mila plice mera rupya wapas ka do...