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Ixigo Complaints & Reviews

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Last updated Apr 26, 2024
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Ixigo reviews & complaints page 66

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A
Ashutosh Sonkar
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money debit my account

Address:Sultanpur

Sir main ticket kiya paisa kat gaya ticket nahi huwa aur 7 days refund bhi nahi huwa pls mera ammount wapis kare...
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A
Avi0909
from Delhi, Delhi
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Boocked airline ticket but ticket not generated

Sir, i have booked my ticket on 29/06/2020 on 9:21am through paytm upi transation amount has been deducted from my account of rupee 3618 but no any ticket has been generated from your side and in app also thir is only payment failed notification has been showing no any booking confirmation has been showing please return my money it's a humble request this side avinash kumar......
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Address:Noida

Sir/madam,
Please refer my pnr number dek
65f (Flight no.6e-587) issued by indigo airlines for my scheduled travel from pune to patna on[protected], which was booked through the ixigo website on[protected] but due to the imposition of lockdown; the indigo airlines cancelled their flights and my booking amount was kept in the credit shell for the future redemption of the amount to reschedule new travel plan for the same passengers...
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K
Karuna Nandan
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Regarding my refund for train tickets

I tried to book my tickets from patna to gaya but due to some issue, my booking was failed. But, the money was deducted two times from my account. I got the mail regarding refund that it will be done in 7 days but i didn't get any refund till date. Kindly see to it and confirm my refund as soon as possible. My order i'd is ixitr[protected] and ixitr[protected]....
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P
pandey.shreya
from Delhi, Delhi
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Refund for flight booking

I haven't received a refund yet for my march flight booking. Tried to call the customer care number multiple times but no one picks up and the customer care page on the website doesn't resolve my query. The chatbot is pretty useless as well. Spicejet has already refunded back to the agency (Ixigo) in march but isigo hasn't forwarded the money to me. Pnr: cbbi2g...
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My booking was cancelled due to covid pandemic,. You assured my flight booking is safe in credit shell when i wanted to redeeem credit shell, after 3 days of patience you said airlines wanted to refund me. I agreed and today i got a refund amount of 4951 for my booking amount of 6271 and credit shell amount of 5708. Is this some kind of joke why i got less amount? I am not going to tolerate this. Refund me compeltely other wise i am going...
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G
Ghatak Commando
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Payment panding

Address:Jharkhand

Mera payment panding ho gaya hai sir use return karne ka kirpa kre please sir 04/07/20 email address- [protected]@gmail.com...
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R
R Aisvariya
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Refund of money for failed booking

Hey
I booked a flight from cbe to Chennai on July 1st of 2020 but after my money being deducted from my account it showed me that the booking has failed.it also mentioned that refund has been initiated but it's been 5 days I'm waiting patiently but still my money hasn't been refunded
So can you please look into the problem and solve it as soon as possible
My booking id is IF[protected]

Do solve the problem...
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S
Sourabh Chechani
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Flight Cancellation Refund not Received

I booked my flight from indigo airlines on 5 june from ixigo flight booking app. the next i.e. on 6th june the flight eas cancelled by airlines and so i cancelled my booking directly from the indigo booking site. they crested a credit shell account for the money used to book in flight so i could use it later within a year. On asking the airlines why i am not able to use my credit shell amount i got to know The credit shell account was made...
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S
Sameena uk
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Ticket not been issued

Iam not satisfied with the ixigo app.I have booked a train (janasadhabthi )ticket from tirur to Kollam on July first 2020.money got debited from account many time but I haven't received any ticket yet.please take this a priority to solve the issue since it make trust issues to do further booking from this app.i hope you send refund money in my account...
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A
Akki4245
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Amount deduction

Website:www.ixigo.com

Dear sir/ma'am
This side akshay kapoor mob no. [protected] On 2nd of july i tried to book my ticket from meerut to amritsar in uttar pardesh. I tried payment from my amazon upi. amount deducted from my account but i didnt receive any message about it.the transaction is also not showing up in my ixigo app account. For your convenience i am attaching my bank payment reference id. Please look into it.please refund my money
Thank...
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R
R Soni 9950
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Want to deactivate my ixigo account

Hello I want to deactivate my ixigo account.
Reason I already have another ixigo account.

The deactivate account user id/ mail is
[protected]@gmail.com.

Please deactivate my ixigo account.
Thank you....
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K
Kumaradarsh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited but tikcet not booked (transaction no. 018512337777)

Dear concern,

I regret to inform you that i (Mr. Avinav kumar) has been booked ticket from hyderabad to kolkata for 4th jul 2020 vide flight no. Ai525 through your app "ixigo" with traveller detail at 03/07/20 in which rs. 15156 has been deducted from my bank account vide transaction no.[protected] dated 03.07.2020 time 12:03:45, but ticket not received yet.

Kindly provide us ticket on urgent basis as i am...
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S
Sudipta Manna
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding money

Address:3rd floor, Bestech Centre Point, A-block Sushant Lok - 1, Gurgaon 122002, Haryana, India

From many days i am sending email to ixigo to get my money back
but ixigo not replying any of my email...
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Booking id no[protected],[protected] and[protected]. Three times tickets booking but not successful. But amt debit from my acct. Pl debit amt credit in my acct shortly....
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K
Kamdeo Yadav
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Rly tickets booking not successful

Ixigo booking id[protected],[protected] and[protected]. Booking not completed. But amt debited from my acct. Pl debit amt credit in my acct....
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R
RRR Brothers
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i, m complaining about my money

Dear sir,

My transaction was failed but my payment was not received.
So, kindly i request you please refund my transaction as soon as possible.
Some ixigo i'd details are given below:-
Name - rohit yadav
Email [protected]@gmail.com
Contact no-[protected]
Upi i'[protected]@okhdfcbank....
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M
manisha nikam
from Mumbai, Maharashtra
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train ticket not booked but amount deducted

My money deducted from my bank but ixigo not booked my ticket i already sent the feedback and mails but no reply till now.
Details:
Mobile [protected]...
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R
Rekha Samant
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue about refund of amount which was deducted from account but no message received about train booking failed or successful

Dear sir/ma'am
On 24th of june i tried to book my ticket from bareilly to asansol jn west bengal. I tried payment from my amazon upi.in first attempt payment failed and i received message about it.in second attempt amount deducted from my account but i didnt receive any message about it. This second attempt transaction is also not showing up in my ixigo app account. For your convenience i am attaching my bank payment reference id....
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R
Rekha Samant
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want refund for the amount deducted from my account without any counter message whether ticket is booked or not

Dear sir/ma'am
Yesterday i tried to book my ticket from bareilly to asansol jn west bengal. I tried payment from my amazon upi.in first attempt payment failed and i received message about it.in second attempt amount deducted from my account but i didnt receive any message about it. This second attempt transaction is also not showing up in my ixigo app account. For your convenience i am attaching my bank payment reference id. Please...
+1 photos
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