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Ixigo Complaints & Reviews

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Last updated Mar 28, 2024
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Ixigo reviews & complaints page 62

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A
Arijit Rinku Sengupta
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Refund flight fare which was cancelled for lockdown

Address:Arijit Sengupta, Duliajan, Assam, 786602

I bought two indigo flight tickets from kumbhigram to gauhati & gauhati to new delhi journey date was 26/3/2020. Pnr no khwtvp. Flight was cancelled for lockdown. Still today i hv not received my refund fare. Otherwise my return ticket 7/4/2020 new delhi to dibrugarh by irctc refund fully tomorrow. Why not ixigo?...
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A
Agraz Anni Chaudhary
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Not refund by railway ticket. Book

Address:Mumbai

My name is rohit kumar. I book my train.. No02904.. Train name-golnden tample mail from mathura to mumbai central. By date 19aug2020for 30aug2020. My ticket is not clear by railway and my return don't return by your side. Trasection i'd isp2008190803388728674149. Sir kindly pls return my refund in my phone pay number-[protected].
Thank you sir...
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Bc tumari maa ki chut badve log ho tum log paisa cut jata hai tum log paisa return nahi de raha hai phone karo to phone ka reply nahi aata hai... phone ko utataney mey taklip hoti hai na tum logo ko... payment bej mujhe mera 1650 rs train booking ticket ka nahi to tumari maa ki chut gaand mar duga tumari company ki badvey log co founder, rajnish jaldi say nera paisa return kar you are fraud.....
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C
Chimpu Lapsiwala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not process full against flight booking

I like to complain against ixigo for not refunding full amount as booked for flight from surat to goa to surat on dated[protected] for period[protected] to[protected]. Indigo has cancelled my ticket due to covid-19 but ixigo has refunded back amount till[protected]. Then after, ixigo ask me to cancel my ticket through their app and i did accordingly but they paid refund amount of rs. 5869/- against ticket booked amount of rs. 6938/-. They...
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Today I was ticketing from Ghaziabad to Lucknow from Lucknow Mail (02230). 331 Rupees deducted from my account as ticket fare but my ticket booking was not completed nor did I get my money back....
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J
Jenilsius mujai
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About the money deduct from my upi id but the ticket was not given

I am complaining about the busticket i book on ixigo app. I had paid rs 1151 to le travenues technology pvt ltd through my upi id [protected]@oksbi but the ticket was not issue to me...
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Sir i was completing the process of booking rail ticket... Amount deducted from account but but... At last step of booking process... It became failed... And i got a message that the money will be credited in my account within 5/7 days but not com refund. My booking date 14/08/2020. My booking id - ixitr[protected] kushinagar lokmanya tilak...
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R
Revanth Nutenki
Jun 10, 2022
This thread was updated on Jun 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment done - details not showing - ticket not booked

As i have given my upi address and i got payment request in my google pay. I've made the transaction. But after coming back to the ixigo app, there's no page showing my booking or my payment status or anything like that. So what's with this now?? I should atleast show either ticket is booked or not? So where's my money gone? What kinda service is this??...
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B
bgsiledar
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No refund of my money

Address:Aurangabad ifib

Dear sir,
I, RavinderSingh kartar Singh Siledar DOB 11/03/1970 Aurangabad had applied for corona virus insurance through your app and money is credited from my bank account through UPI but I had not received policy and no refund of Rs 549/- for 1 year.
You are requested to please refund my money back.
Regards,
RavinderSingh kartar Singh Siledar
[protected] / [protected]...
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M
Mukesh Jaishwal
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Refund rupees ticket cancel

Address:Shivpuri pokharai begusarai ward no 36 behind mira nursing home

Please provided my railway ticket cancel refund in1194 rupees...
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V
Vicky Malviya
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train service

Address:Somesar, pali, Rajasthan

Pnr-[protected].
Booking id-ixitr[protected].
Train name-surya nagri.
Date of journey[protected]
Trns id-7qk1180y69dbuzc1sp.
Boarding-pmy to. Bdts.
Passgrs.1. Vikas22m/2. Manoj vaishnav23m.
My ticket was cancelled but my amount is not refund...
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Address:70 s.v.p road dongri

Railway ticket not booking deducted my account my money plzz my money refund my account 638. Date 24/08/20...
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Address:Reliance smart pali
Website:Www.ixigo.con

Dear sir mujha mera refund amount abhi tak prapt nhi hua hai train booking dinak 7 February 2020 ko book kiya tha 8 February 2020 booking cancel ho gyi thi aur irctc na payment refund kar diya tha lekin ixigo sa mera payment refund nhi hua hai...
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Address:Ixigo app

Today 20/08/20 I am booked train ticket from LTT to JNH for 4 people from ixigo app. After payment done next page was not open and time was also laps and tickets not booked and payment was also not refunded amount is 7033 rupees. Please help me out of this. Thank you...
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K
Kuldeepsh2
from Basti, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not booked but cash deduct in my phonepe account

Sir i booked train ticket from Basti to Bandra for 07 October 2020, whole amount of 755 is deducted through phonpe upi but there is no proof of ticket, no ticket is generate i check my irctc account sir please give my money back otherwise i complaint this shameful act in consumer court
User id irctc ixigo is kuldeepsh2
Phone no is [protected]
Email [protected]@gmail.com
Phonepe no- [protected]
Booking date...
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K
Kuldeepsh2
from Basti, Uttar Pradesh
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Cash deduct in my account and ticket not booked

I book a ticket basti(bst)to Bandra (BDTS) BY IXIGO CASH deducted my phonepe account after deduct ixigo become hanged and ticket not booked
So i want to refund my money...
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S
Shravan Kumar P
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue related to refund

TDR been filed on 03/07/2019 refund has been made by IRCTC on 03/08/2019 but refund amount is not yet credited to bank.

PNR Number [protected]

TDR refund case has been registered with NUMBER :[protected] on[protected]
I have messaged in this regard in IXIGO app but issue not resolved till today
Further there is no support service to talk with help desk except have to chat with autochatbox where...
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K
kartik prajapat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund stuck for 8 months

I booked a ticket via ixigo in January 2020 and the flight was cancelled. But still ixigo's system showed that i travelled by that ticket. Its been 8 months and they are just making excuses. Its been 8 months and they are still waiting for airline to confirm my refund. My 6500 is stuck for 8 months and they are paying no heed. Everytime when i ask for my refund status they aak for more time. Its their duty to get the confirmation from airline...
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S
Shanu1604
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for pnr no. tuwqxf

I had booked a flight in june for my friend through vistara airlines. The flight got cancelled by the airlines and they sent me an email confirming i will get a full refund for this and also said they have informed the third party (Ixigo) to process my refund. It's been 3 months now i have still not received it. Everytime the ixigo customer service says it will take 15 working days. And now they are saying they have not received any confirmation...
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F
Faiz Syd
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but no ticket confirmation nor it is showing in cancelled ticket area

I booked a train ticket from amritsar to mumbai central through upi gateway and they didnt even ask my irctc password. Amount of 2100/_ got debited from my account but no confirmation from ixigo about it and app shows no past booking. Please refund my amount of 2100. I need my money to be refunded please.

Booking date - 16th august 2020 at 12:24 pm
Date of departure - 19th august 2020

I humbly request...
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