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Ixigo Complaints & Reviews

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Last updated Apr 26, 2024
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Ixigo reviews & complaints page 67

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T
Tyakshipa
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Refund ticket amount

Address:Mohd Wazir c/o Abdul Rauf r/o Leh ladakh

Sir hum na 29 march ka ticket booked kiya tha larkin abhi tak refund nhi hova... Pnr number h5izrs... Plzzzz contact [protected] all the three person are my labour...
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R
RRR Brothers
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i, m complaining about my failed transaction

Address:Pajarabhiri, Bhagausa, Sant kabir nagar (UP)

Dear sir,
My transaction was failed but payment doesn't received,
So kindly i request you plz solve my issue.
Order i'd given below:-
Order id: ixitr[protected]
Order id: ixitr[protected]
There are two order i'd shown here in my i'd.
Gmail i'd: - [protected]@gmail.com
Upi i'd:[protected]@okhdfcbank...
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M
Malik Umer Mukhtiyar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reschedule booking issue

Hi my ixigo booking is cancelled by airline due to covid 19 crises and i want to reschedule my booking and unfortunately since last 3 days i am approaching to ixigo customer care and i am not getting proper response which diminished my experience about ixigo. And i have an emergency to travel to destination and i am looking forward to get my query resolved asap...
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R
Rashmi1126
from Hāora, West Bengal
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money debited from my account

Address:Behind gokul marbles kestopur kolkata

Money deducted from my account on 26 june and also on 27 june. I made the payment through phone pay upi. Please look into the issue and please refund my money as early as possible....
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T
Tokeer farooqui
from Hāora, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to refund me the amount deducted from the account due to ticket booking failure date 25-12-2019

Address:STATION ROAD GHOSIPURA

I booked a guna ticket from bilaspur via ixigo app on[protected]. But the ticket was not booked and the transaction failed. 2296.38 was deducted from my account. I got the message of transaction failure stating that the amount deducted from your account will be deposited in your account in 3 days.

I booked the ticket again and again the failure failed and again rs. 2296.38 was deducted from my account. And the message was received...
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M
Mufida Q
from Bengaluru, Karnataka
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No information about the ticket after the payment

My money got deducted from my bank account I paid through paytm but didn't receive any information from ixigo nor I received the ticket, plz refund my money plz...
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R
Rajneesh5597
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Refund related Issues

Sir I am booking e ticket though Amazon UPI successfully detected amount two times but not genrated e ticket and trip ID please help me and refund my amount.
23 Jun
rajneeshkumar5597: Requested by : ix******[protected]@axisbank Paid from : Dena Bank ******0915 Status : Successful Bank Reference ID :[protected]

rajneeshkumar5597: Requested by : ix******[protected]@axisbank Paid from : Dena Bank ******0915 Status : Successful...
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T
Tytman
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My Refund Issue

I booked a flight from Pune to Kolkata for 5th of May. It got cancelled due to COVID-19. I got a mail on 12th of June that I would get my refund within 7-10 days . It has been more than 10 days now but yet I did not receive my amount....
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K
Kundan singh kanwal
from Hāora, West Bengal
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Wrong debit amount from my account

I booked flight thorough your app but flight was cancelled. I was submitted request for refund in your app. I had called to costomer care on 24/06/20 but your staff send me a link for details of my debit card for refund the amount of Rs 6182/-. Suddenly he debited Rs 19998/- from my account. Please clearify this problem immediately....
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Address:The company is located in gurugram

I had booked flight tickets for round trip from delhi-patna - delhi on 25/06/2020 and even though the money was deducted from google pay the flight tickets weren't booked. Kindly refund my 7947/- as it was the cost of the tickets for the round trip. I am sending you the image of the transaction....
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R
Rajneesh5597
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Payment related queries

Address:Village Nizampur Post Khaspur district Ambedkar Nagar

I am booking e ticket though amazon upi id successfully detected amount two times but not genrated e ticket though by ixigo and payment was not refund.
Requested by : ix*[protected]@axisbank
Paid from : dena bank *0915
Status : successful
Bank reference id :[protected]requested by : ix*[protected]@axisbank
Paid from : dena bank *0915
Status : successful
Bank reference id :[protected]...
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V
Vishnu's
from Chittur, Kerala
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Money debited from bank account but ticket is not booked

Daer sir i booked my flight ticket in ixigo but my money was debited from bank account and ticket is not booked.
Email id [protected]@gmail.com...
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S
Shahriar Alam
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Booking is not done

I booked a flight ticket (Airasia 30th june bagdogra to kolkata) and paid through sbi net banking, but booking is not done....
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K
Krushna sethy
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Bus ticket amount pl give debit card

Address:Village-sanakusasthali, post-badakusasthali ,dist-ganjam(Odisha)pin-760007

Sir, iam krushnachandrasethy please refund my payment for debit card...
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I was try to book my train tickets from ixigo trains application. Amount of tickets has debit from my account but i didn't get any information about my tickets.
Please solve this issue immediately!...
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I was try to book my train tickets from ixigo trains application. Amount has debit from my account but i didn't get any information about my ticket from your side. Please, inform me immediately!...
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S
Sanjaymodi Modi
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Payment deducted ticket not booked

Address:Virar east phoolpada road

Sir maine tickit booked kiya ixigo se hmara tickit booked nh hua or google pay se payment deduct ho gya my upi transaction id[protected] hai so plz refund payment...
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R
RamdevSingh245356
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I paid two times, Ixigo didn't refunded

Travel on 21 June from jaipur to Mumbai, spicejet flight 279, PNR KE2DHQ, I had to paid twice same amount (4001) for the same booking of one seat, due to technical issues of ixigo, Ixigo not refunding my extra 4001 rs, for proof i have attached screenshot of transactions made to ixigo...
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J
Jojoojoy
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Refund has not given

On 14th march 2020, i have booked a train ticket using ixigo app and they have debited the payment amount from my account but the ticket couldn't initiated so they have refunded the amount on 21th march 2020 and when i approached them, they said they processed my amount and please reach out my bank. So it's been few months now and i haven't got any money yet. The amount to be credited is around 2900 rs. So please do the needful as soon as...
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J
J.D. VERMA
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Transaction of 8009/- rs error

Address:Gurugram

Sir,

I was booking my ticket on 20.06.20 at around 1515 hrs for Hydrabad from Chandigarh. But during booking transaction of 8000/- rs was deduction from my bank account with reference no. INB IXIGO TEC_PGAMES payments: [protected]IGAIUYZZT8.

Immediately error occurred & booking was not completed.
I received whatsup message that "Hey Jaideep,
Looks like your payment wasn’t completed.
To...
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