Claimed

Ixigo Complaints & Reviews

3.4
Last updated Mar 28, 2024
Complaints 2400
Resolved
1516
Unresolved
884
Quick Links
Statistics
Share
Contacts

File a complaint to Ixigo

Having problems with Ixigo?

File a complaint and get it resolved by Ixigo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ixigo
Customer Service Contacts

Ixigo Phone Numbers

Phone
+91 12 4461 7880
1723
628
Fax
+91 12 4404 5281
View all Ixigo contacts

Ixigo Website

Ixigo Head Office Address

2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road
Gurgaon
Gurgaon District
Haryana
India
122002

Ixigo reviews & complaints page 63

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kola Eswararao
Report
Copy

Flight is cancelled

I got a message that my flight was cancelled by airlanes due to operational reason, i5-1459 & p735nn
So how can i reschedule my flight...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Nagaliya Bhiwadi Rajasthan

Plz send my kahta diteals send me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
M Chourasia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my account but ticket not issued

Address:Hq 31 BRTF, BADOON, RAJOURI, J&K

I was book ticket on 13 aug 20 for jammu to delhi for dt 17 oct 20 by ixigo app during payment, upi pay select and phonepay app open and ticket amount rs.1186/- show, then i pay through phonepay it's transection id is indbacafoe94a6305259e053307ci80ad9d on dt 13 aug 20, paid to icici. [protected]@indus rs.1186/- money deducted from my account without any confirmation mail or booking ticket id. Pls refund my money as soon as possibal....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Uk_54321
Report
Copy

Issue with ticket booking

Transection is completed but ticket is not booking due to the page is not open for IRCTC password filling....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I booked a flight from ixigo for 21 August from udaipur to Bangalore.
Flight is not booked but my money is deducted. Please look into this as my money is deducted. I paid through upi and I am attaching screenshot below...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vickys07
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my account without any confirmation mail or booking ticket id

Address:J 9 Shyam Sunder soc 2 old bapot jakat naka waghodia road Vadodara Gujarat 390019

Dear team,

I was booking a train ticket through ixigo application on 12th August at 03:16 pm and during payment via upi mode (Phone pay) my payment was successful of amount 5292.00 inr to Bhim upi id- [protected]@ybl as per upi reference but ticket was not booked neither there was any confirmation of booking failed in the trip history.

UTR code[protected]
Txn id- P2008121512089157057724
Bank...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Balam Kalidasu
Report
Copy

Return my money

Mera amount dudection rs 6336 huva lekin ticket book nahi huva...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
latiyawasa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deductive problem

Sir i made an booking through ixigo with google pay. My money have been deducted but neither i got tickets nor any thing related to booking...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Suman Choudhary 2000
Report
Copy

Need Refund

My phonepay transaction id - p2008091251463418095339 was successful but booking is not showing in my ixigo account....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Jalandhar
Website:[email protected]

Ixigo customer careverified
Jul 23, 2020

Dear customer,

Your booking was failed and the refund for inr 212.70 is initiated. The refund shall be credited to the payment source by 30th july.

Thanks
Team ixigo
Amount not received my account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MSURESH KUMAR
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Refunds

I booked a flight ticket through ixigo app for goa to coimbatore on 15 jun 20. Due to covid 19 flight should be cancelled automatically and indigo will refund the amount on 18 jun 20. But ixigo not refund till date, i will request ixigo customer service as on 13 jul 20. My pnr is ip2f3u. Amount 6077/- daily i spoken with customer service representative but i am not satisfied, if not refund by ixigo, i will further move to consumer court....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rlucky singh
Report
Copy

Refund of flight ticket

Address:Ganesh Nagar behind tv tower patoli
Website:Ganesh Nagar behind tv tower patoli

Date of journey 17 july 2020. Airlines stand cancelled fight on 11 july 2020. And i am cancelled my ticket on 14 july 2020. Pnr number is ni7yyp... My name is lucky singh... Refund my money back urgently.....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I am paying rupees from my bank account not received ticket booking meassage...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashish jain121289
Report
Copy

Refund for booked before 1 week

Address:A-3,new rachna magar,behind GEB,maktampur road,bharuch

I tried to book ticket till not get refund
Contact num-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Taail Farid
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from the account but ticket was not booked

Respected sir,
I have booked the ticket on 20 th march from kolkata to mumbai of amount 8139 for 21st march money was debited and ticket was not booked
Bank is asking for a mail if you didn't receive the money please give the mail
Of the proof that you didn't receive the money please forward on [protected]@gmail.com
I have reported complaint before...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avi0909
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding air ticket

Sir, reminding many times that I booked a ticket from Delhi to Patna on 29/06/2020 on 9:21am an account of 3618 has been deducted but there is no any ticket generated and amount amount has been gone in La Trevenus Technology Pvt. Ltd. in his axix bank account.I paid this amount through Paytm upi transition through my no [protected] and email id [protected]@gmail.com.Sir, it's a humble request please return my money once I complaint you text...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Stephy Peter
Report
Copy

Money deducted no ticket ni refund

I booked ticket but i did not get the ticket or refund... Please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Stephy Peter
Report
Copy

Money deducted no ticket

I booked a ticket from ixigo and the money was deducted but didnt get the ticket... Please refund the money if not the ticket...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohit Navalkal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train booking payment deducted but ticket not booked

I have booked a train ticket on[protected] from bangalore to kalyan via ixigo app. I have made payment through google pay payment got successful but ticket not revived. No were in the app or email it is showing booking unsuccessful no details yet. Just blindly amount gone.
Worst experience as i tried for the first time, there is no mode of customer service in app or website just faking it with q&a.
I hope my refund gets quickly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
Full On Entertainment
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not initiated since 4 months

Address:Ixigo Office Address: Ixigo.com 2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon 122002 India.

Sir,
Concerned authority,
Its a humble request to you
Please ...i m tired of calling on ixigo...all persons whoever is attending the calls ..telling some different stories...They r behaving like customers are fool..and i dont have any option other than ..go to the Court...My PNRNo.is PEVSUQ
2 passengers 1.Sunil dagar 2.Neetu

20th april 2020 date of travel and ticket was cancelled bcoz of covid...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy