Ixigo — Seat allotment and rude behaviour with customer

Suresh Reddy Kallam

from Ajmer, Rajasthan

Address:	521104
Website:	Ixigo

We booked a ticket by online with himachal holidays Volvo bus and my pnr no GB6H2NX, and my seat no's are 21 to 25. Bus no is 6016. Here we are wait and approach the bus and sat our seats. But the bus in charge had come and command to get down us. And our luggage through out of the bus. Because the bus seats are double booked it means by online same seat No's are given to us and another passengers and he behave with us very bad language and rudely...at least we contact ixigo contact no [protected] and he cat respond. At least we contact him and tell the problem but no use. Pls take action properly and do justice to us. Otherwise we go to consumer court or CRO.

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Ixigo Customer Care

from Gurugram, Haryana

Verified Support

Dear Mr. Suresh,

Greetings from ixigo

We're really sorry to hear about your unpleasant experience with the said bus provider. We have escalated the concern strongly with them as we can completely understand what you had to face in the bus. Be assured, we really care for our users and will take strict action so that such instances are not repeated.

For any assistance or concern, please feel free to write to [protected]@ixigo.com.

Regards,

Team ixigo

teejrug

from Bengaluru, Karnataka

I have booked train ticket via ixigo which I want to cancel but not able to cancel,
please help me out with this, I would really appreciate.

Pratibha Adhikari

from Bengaluru, Karnataka

I was trying to book a round trip from Delhi to Ahmadabad. The flight search always shows a lesser price and once i am on the booking page it shows increased price.

I tried doing search again but all the time same, its very inconvenient to use.