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Ixigo Complaints & Reviews

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Last updated Apr 26, 2024
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Ixigo reviews & complaints page 119

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N
Nayan Gajbhiye
from Latur, Maharashtra
Oct 17, 2022
This thread was updated on Oct 17, 2022
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refund of amount for bus ticket booking

Address:Nagpur, Maharashtra, 440027
Website:Ixigo app bus booking

Sir
Plz refund me the amount on my bus booking from your ixigo app
My amount debited but ticket not issue
Kindly refund me the amount early

Ticket from - nagpur
To - miraj
Date - 24/10/2017
Mobile no - [protected]
Email - [protected]@yahoo.co.in
Bus operator - red bus
Bus service - khurana service express

Kindly refund the amount of rs. 1496.00br...
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D
digvijay810
from Addanki, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank account ticket not confirmed yet

Dear sir
Yesterday i booked ticket from hyderabad to ahmedabad (Departure date 10/11/2017 flight sg 512) between (11 to 11:30 pm) from ixigo application through clear trip portal my money was deducted from bank account though i don't get confirmation of ticket. I also called spicejet airlines to cross check this confirmation but they said that there is no booking from my name. Please look into this matter and suggest whether i booked...
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D
DVJ Rao
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket booking through ixigo portal

Address:Mumbai City, Maharashtra
Website:ixigo.com

I have booked an air ticket from banagalore to mangalore for 29th november 2017 (Flight 6e902) for my son mr. Satya rashmit durugu yesterday and made the payment through net banking. After the payment was cleared from bank, i did not get any confirmation of ticket neither on the screen nor email id or the mobile number.
Today i checked with my bank and they confirmed that the payment has been made.
We are unable to reach their...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from my bank account but i didn't get a ticket (as the booking is not shown in my trips page)

Address:620001

Dear sir

Yesterday, i have booked a ticket from chennai to muscat in ixigo app via cleartrip portal (Journey date 07.15 am on 03.12.2017.)

But as i made transaction money deducted from my bank account but i didn't get a ticket (As the booking is not shown in my trips page).

I have been trying to contact ixigo for past 15 hours. Ixigo is not getting back and not even replying to my email. br...
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A
Anudhi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted ticket not booked

I have been trying to contact ixigo for past 15 hours. Ixigo is not getting back and not even replying to my email.
I have sent an emai with all the details to [protected]@ixigo.com
I have confirmed this from the phonepe helpline that the transaction was successful. Kindly return my money and don't fraud the people around by not replying. The customer care number given is useless.

Email: [protected]@gmail.com...
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P
Pedamallu Arun
from Hyderabad, Telangana
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ticket not booked and money deducted

Dear sir,
I had booked a flight ticket today (10.10.2017) on the name of b s srinivasu, from kolkata to visakhapatnam for 13.11.2017 on sg 3471 flight through the ixigo app but the ticket was not booked and payment of rs.2, 493/- was deducted from my credit card.
I had also shared my booking concern to the [protected]@ixigo.com and [protected]@ixigo.com and [protected]@ixigo.com.
But no response was received from the supporting team...
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H
haribost
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash deducted but ticket was not generated

Address:403401
Website:www.ixigo.com

Dear ixigo,

Today morning i tried to book ticket from goa to chennai in ixigo via cleartrip.
The money was deducted but the ticket was not generated.
After waiting for 2 hrs and trying to find customer care number which ddnot yield me anything i booked again the ticket.
Please say will you refund the cash to bank account?
Can you please look into this concer.

Email: [protected]@gmail.combr...
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C
coolpank
from Kolkata, West Bengal
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money deducted/not found return money

Address:Dibrugarh, Assam, 786602
Website:www.ixigo.com

I am pankaj kumar, i had tried to book a flight ticket between patna to dibrugarh on 30 sept, 2017 at 01:32 pm, but as i made transaction 13, 788 rs. Deducted from my credit card account but i didn't get a ticket (As the booking is not shown in my trips page). So, i have made the ticket from a different site. As it is already 5 days passed but i didn't get my cash refund... I regret to state that if i wouldn't get money back. Then i have...
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Nirmal Wankhede
from Karad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double deduction amount for flight ticket

Address:411033
Website:www.ixigo.com

I booked two tickets of flight on ixigo website from pune to chennai and a single return ticket of 2233 rupees from chennai to pune.
The ixigo app and website is not showing that ticket in my trips page. Even the pnr which i get it says in valid.
More over the amount of rupees 2233 is deducted twice from my bank account at the same time.
As the booking is not shown in my trips page, i cant quote that transaction for complaint....
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S
Sushil19
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

with same trip id two different ticket

Address:400072
Website:www.ixigo.com

Dear sir
I have booked a ticket from visakapatnam, via hyderabad to bombay in ixigo via cleartrip portal. Ticket received from cleartip and ixigo are different timing at hyderabad.
Trip id:[protected], doj: 4th nov 2017

I am trying to contact to ixigo customer care with nearly 20 times to number+[protected], no one is responding and send mail to [protected]@ixigo.com, no reply from them.
Please find the...
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A
Abhigoud
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash has been deducted but no ticket received. please check

Address:110094
Website:ixigo app

Dear sir/mam,

This is very hectic.

I booked a ticket from delhi to bhopal.

Cash has been deducted but no ticket received. Please check.

I made this transaction on 21th september, 2017 at around 9 to 10 am
Email - amit luckyboy [protected]@gmail.com
Abhishek abhigoud [protected]@gmail. Con
Ph-abhishek — [protected]
Ph-amit - [protected]
I have even mailed u guys.br...
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O
ojas rajput
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but ticket not done

Website:ixigo

Hey. I had tried to book a tickets between patna n howrah on 12 september about 11:30 am to 12:00, but as i made transaction money deducted from my account but i didn't got ticket.. As it is already 6 days passed but i didn't got my cash refund... I regret to state that if i wouldn't got money back. Then i have to look towards consumer forum. (My ticket is related to redbus) hope ixigo will response quickly...
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S
Samir Adhikari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash deducted but ticket not received

Dear sir/mam,

This is very hectic.

I booked a ticket from goa to kathmandu.

Cash has been deducted but no ticket received. Please check.

I made this transaction on 17th september, 2017 at around 4 to 5 pm

Email - samir. [protected]@gmail.com

I have even mailed u guys.

Ticket was booked from "cheapticket.in" which was directed from ixigobr...
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S
sarthakgadre
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted, flight details not received

Address:400081
Website:ixigo.com

I've been leaving complaints on official sites and forums. I've booked tickes from ixigo.com from mumbai to mangalore for september 14th. However, i've not received any confirmation of flight or any flight details. I got a reply from razorpay payment portal confirming successful payment and money has been deducted from my account as well. I require an explaination of the same within 12 hr. Its very important for me to have that flight booking....
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N
Noopa
from Varanasi, Uttar Pradesh
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refund of amount of rupees 1426/-

Subject: refund of amount of rupees 1426/-

I have made 2 unsuccessful transactions on 11 jul 17 which are as follows:-
1.) bil/[protected]/pgmib-/[protected]_wwwr 1, 426.00 dtd 11 jul 17 (Yet to
Be refunded)

2.)
Bil/[protected]/pgmib-bus fare/[protected]_wwwr 1, 426.00 dtd 11 jul 17
(Refunded on 26 jul 17).

Both transactions were unsuccessful. But the amount of only...
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V
from Gurgaon, Haryana
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airline ticket booking

Address:Gurgaon, Haryana, 122001

I have booked a air ticket 26th aug 2017 in using ixibo mobile app. Payment has been taken from my credit card but i have neither received ticket details via email or text message. Ticket was booked from delhi to amritsar dated 27th august flight jet airways 9w 2791 no confirmation yet, kindly do the needful to either send me the ticket or credit the cash back to my account.

Contact [protected]
Email [protected]@ajayrattanco.com...
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S
sanjay palial
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash back

Hi team,

I have booked 3 flights recently from ixigo. But when i am trying to do new cash back claim tool in not picking back date booking and departure date. Its only taking 1 week date. This is really not acceptable. I need my cash back.
Cheapticket.in booking id - 832400
Booking date - 2017-aug-02 16:02
Cheapticket.in booking id - 841544
Booking date - 2017-aug-08 18:12
Cheapticket.in...
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R
Ratheesh k Nair
from Mumbai, Maharashtra
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complaint regarding date appearance in ixigo app

Address:Mumbai City, Maharashtra, 400056
Website:ixigo

Hi
I have been using ixigo app for long time, whenever i open the app for flight booking the dates are showing for upcoming months instead of the recent days. So everytime i have to change month for bookin. On 19th aug 17 i booked 2 way tickets but instead of that my booking was done for 19 th sept 17. This is all due to the app. I have got serious loss of my money and i have to cancel and rebooked it again via ixigo. So ixigo team...
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Raveena Pandu
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight ticket confirmation

Address:560037

I have booked a ticket 8 th Aug 2017 Tuesday in using ixibo mobile app. Payment has been taken from my credit card but I have neither received ticket details via email or text message. Ticket was booked from Bangalore to Vijaywada. No confirmation yet, kindly do the needful to either send me the ticket or credit the cash back to my account.

My email: [protected]@gmail.com

Please contact me via email and I can...
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R
rubi321
from Hyderabad, Telangana
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refund of cancelled ticket

I booked a flight ticket in ixigo with pnr afrtgk.. The flight was rescheduled to unfavorable timing.. I was assured by indigo for cancellation with full refund..

I have cancelled the tickets before a week and indigo says that therefund was credited to ixigo.. How can i get it back.. How long it will take.. How it will be given to me.. Please help me regarding this...
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