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Ixigo Complaints & Reviews

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Last updated Apr 26, 2024
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Ixigo reviews & complaints page 117

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G
Gopaliaf
from Bhusawal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

train booking not successful amount not refunded

Address:411040

Unsuccessful train booking
Passenger _02
Debited amount 470
Ixigo transaction id (Ixitr[protected])
Net banking i'd (Igacrfvos7)
Kindly resolve at the earliest
Passage er details
1. Gopal jadhav
2. Geetanjali h
Train nam (Htt hubli express)
Journey from pune jn to bijapur.
Ixigo customer care not responding when i tried to call many times... Many customers have same...
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Asjadhhussain
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket is not showing

Hello sir, i booked a flight ticket from dehradun to srinagar, name is reyaz ahmad ganie, by using this app my login id is [protected]@gmail.com, and the amount of the ticket is debited which is 1104rs but my ticket is not showing in this app, while i was used coupon code money for five huge rs cashback ixigo money, and my ixigo money also redeemed which is 250rs.
Help sir...
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rvk319
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ixigo refund

Today on 4th january 2018 in morning around 9.15 am. I was booking train tickets for 03 adults in 19322- rjpb-indore exp for 4th may 2018 from jaunpur to indore jn. Altough the money i. E. An amount of rs 1241/- was deducted but no booking occured. It showed that money will be refunded in 10 days. Kindly ensure an early return of money plz.

Transaction id: 3tpnht14i74lmka63
Refund amount 1241.00
Reference id:...
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Shubhu1144
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaining about not refunding of money from ixigo

Address:Gurgaon, Haryana, 401105
Website:Ixigo.com

Hello sir/madam
I am mr. Shubhankar singh i have just tried to get my ticket booked by ixigo. I have pay it by online but i didn't receive my ticket and tried to contact to contact ixigo customer care service but they didn't answer our call. I want to get a ticket or else money back. Because its important for me to do as soon as possible.
Please sort it out as soon as possible.
Thank you...
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SAdi8092248796
from Muzaffarpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money was not refunded

Sir i deduct my money from my account through ixigo app in mobile for booking a train ticket from tatanagar to mumbai on 23/12/2017 ticket was not booked and msg comes that within 10 working days money will be refunded in the account booking id is [protected].. Till now my money of rs 1381 is not refunded and today is 02/01/2018.. Pls help me sir... When was the money will be refund in my account pls give the reply......
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R
Raghib Hussain
from Robertsonpet, Karnataka
Apr 19, 2023
This thread was updated on Apr 19, 2023
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about railway ticket cancel, booked by ixigo apps

Address:Hyderabad, Andhra Pradesh

I booked a train ticket for my journey from secundrabad (Sc) to manchiryal (Mci) on dated 02/01/2018 by telangana express (Train no. 12723) by ixigo apps, my journey date on 02/01/2018, unfortunately my train was late more then 8 hours. I want to try cancel my ticket on irctc site a message is reflecting that this ticket has not been booked through irctc site. I am also try to contact with ixigo customer care no. So many time no any reply...
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P
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

Address:311604

सर्
Pnr no.[protected]
Booking id ixitr [protected]
Swarna jayanti rajdhani exp.
Ahmedabad to jaipur
Cancel date 28/11/2018
Refund amount 1650/-
Name anil kumar
Sir
आपका sms आया है कि 10 दिन में पैसे रिफण्ड होगा जो आज दिनांक 2/01/2018 तक नही हुआ आपसे अनुरोध...
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V
virji
from Bhuj, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

train detail show wrong

Address:Bhavnagar, Gujarat, 364001

Hello sir i am from bhavnagar gujarat in these application train no 59228 which goes to surendranagar at 5 am morning but in these the route are shown only for bhavnagar to botad so please correct these wrong detail, due to these detail people is mis guide and not get proper guidence. I already attach the photograph of train schedule in these photo train no 59228 show bhavnagar to surendranagar but your application shown bhavnagar to botad....
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V
Vjragav22
from Mahoba, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not get refund

Dear sir,

I have booked train ticket from h nizzamuddin to chennai central. I have canceled it at 19/12/2017.
Still i am not get any refund from ixigo for following booking id:ixitr[protected]
For ticket which i was cancelled.
And my pnr number is [protected].. That ticket was refunded by irctc. Still i am not get any refund. Kindly refund my money to my account....
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Vjragav22
from Mahoba, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issues

Dear sir,
I have booked train ticket from h nizzamuddin to chennai central. I have canceled it at 19/12/2017. Still i am not get any refund from ixigo for following booking id:ixitr[protected] for ticket which i was cancelled. And my pnr number is [protected].. That ticket was refunded by irctc. Still i am not get any refund. Kindly refund my money to my account. I have tried feed back and complaint sites of your mail.. No one bothered...
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S
svivek singh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money of train ticket

Vivek, sir i get this below message from your app while. I cancelled my ticket on 20.12 2017... Bt i have not got my money yet... Pls consider it... Message start now.

.. Sorry! Booking for your cheoki (Coi) - patna jn (Pnbe) train with booking id: ixitr[protected] was not confirmed. Refund of rs. 450 has been initiated and will be credited to your account within 10 working
Days....
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bkthakor
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but ticket not booked

Address:382130
Website:Ixigo

Sir i booked train ticket from viramgam to varanasi for two adults tickets 20 january 2018, time is 12:22 p. M. Whole amount of 3518 is deducted through net banking but there is no proof of ticket, no ticket is generate i check my irctc account sir please give my money back otherwise i complaint this shameful act in consumer court.
So please return my money immediately and prove your company is good and helpfully.
Thanks......
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Complainant209993
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Today on 25th december 2017 at around 12.45 p. M i was booking train tickets for 02 adults in kokankanya express for 8th january 2018 from dadar to ratnagiri jn. Altough the money i. E. An amount of rs 510/- was deducted 2 times as i booked tickets for 2 times recurringly but no booking occured. It showed that money will be refunded in 10 days. Kindly ensure an early return of money plz.
Regards
[removed]
[protected]@gmail.combr...
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Waseem Ahmad Lone
from Leh, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but no booking

Address:Jammu, Jammu and Kashmir, 180001

Today on 25th december 2017 at around 1:40 a. M. I was booking train tickets for 02 adults and 01 child in puja express for 12th january 2018 from jammu tawi to ajmeer jn. Altough the money i. E. An amount of rs 4840/- was deducted but no booking occured. It showed that money will be refunded in 10 days. Kindly ensure an early return of money plz.
Regards
Waseem
[protected]@gmail.com
Trip id ixitr[protected]...
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Haresh Barai
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket book from another station

Address:Vadodara, Gujarat, 390012

Dear sir,
I booked through your app ticket from jamnagar to vadodara

But ticket booke from sunr to vadodara

I am senior citizen

I also earliar booked ticket from vadodara to jamnagar

Same money deducted but ticket from surendranaga in stead of jamnagar why???

Haresh barai

Await your early action. Actually i book form ixigo train booking appwhich...
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R
Rahul JV
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund regarding enquiry

Address:Bangalore, Karnataka

Actually i booked a train ticket from bangalore to coimbatore through kcvl ypr ac express on (12.12.2017) but the booking didn't take place successfully only the amount from my account was taken and it showed that the session got expired and i had received a mail about the refund of money.. Saying it would be credited in 10 working days. It's already been 10 days and i have not received it when enquired they say it have been initiated to...
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Ratikanta Mekap
from Savantvadi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash back money is not given to customer account / citrus wallet.

Address:Pune, Maharashtra, 411006
Website:www.ixigo.com/flights

Sir i travelled 2 times from flight (Bom to bbi, bbi to bom), some days after i mailed to ixigo cashback team that i didnot get any cash back money on my citrus wallet then they mailed me that yours money expired. On the flight booking window they are flashed up that cash back amount there we provide all our credential details on booking time. If suppose any costumer not claimed on that day then why not citrus/ixigo not trying to notify to...
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Raghav Tharmatt
from Nagaur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket

Website:ixigo

Sir i booked train ticket from udhampur to haridwar for 14 april 2018, whole amount of 1471 is deducted through net banking but there is no proof of ticket, no ticket is generate i check my irctc account sir please give my money back otherwise i complaint this shameful act in consumer court
User id is ragav0911
Phone no is [protected]
Email [protected]@gmail.com...
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Suhail06
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

generating air ticket

I booked a ticket today for bangalore from srinagar dated 17 jan 2018. Balance was deducted but didn't get the ticket yet. I tried calling indigo but they refused to help. I have provided u the required information i[censored] want any more information then plz mail
Traveller name :ferooz ahmad dar
No:[protected]
Email : [protected]@gmail.com
Account no :[protected] jand k bank...
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Aleya Akbar
from Bhopal, Madhya Pradesh
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want refund for no railway ticket generation

Dear team,

It is extremely disappointing that i booked my ticket from ixigo, the whole amount got deducted but no ticket was generated. It is shameful that you are fooling your customers. I want full refund of 940rs that was deducted for booking. Following are my details:
Irctc id - aleyaakbar
Ticket from-habibganj
Ticket upto - gwalior
Date of journey - 16/12/17

I want to know how...
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