[Resolved]  Jabong — Return of clothing

Address:Visakhapatnam, Andhra Pradesh, 530012
Website:www.jabong.com

This is regarding my return request no: 31613397 with jabong which i made on july 28th. No one has picked to collect the items moreover jabong people have re raised returns two more times. But still no luck. I got a response from their side as i was unavailable at home which can't be possible 3 times, even if this is the case no courier partner tried calling me. So this is there excuse. I sent so many mails at [protected]@jabong.Com, [protected]@jabong.Com & to [protected]@jabong.Com. But no body turned up. I tried calling on their number also but nobody connects over phone. Kindly look into this matter.
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Aug 25, 2016
Complaint marked as Resolved 
I got my issue resolved. The pickup has been done after 1 month & got my refund amount. Thanks a lot
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2016
Jabong.com Customer Care's response
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap.

Regards
Team Jabong
Complaint comments 

Comments

Inspite of trying the customer care several times they are not responding and no status is upadated and even I have lot of issues regarding refund please do something about it. Even after sending them multiple e mails they don't respond. Our money is tied up and it is very unethical.
Jabong.com Customer Care's response, Aug 11, 2016
Verified Support
Hi,

Apologies. Please share your 15 digit order no. with issue at care@jabong.com.

Regards
Team Jabong
Now they have closed my return request without any notification. Kindly help on this.
I got my issue resolved.

Thanks

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