Jabong.com Complaints & Reviews

I have purchased my shoes from your app. But it damaged only 45 days.
I went to exclusive fila store but they didn't accept to take.
I trying your customer care no. But didn't respond there.
Which place I can exchange or replace my shoes.
Do the needful
Other wise I will take action for this case.
For any other queries for call Me on my no. [protected], [protected],
[protected]

I have placed order on jabong.com no. [protected] but not receivde provided with fake tracking no. and customer care not reply
i have calls many times but after waiting half an hour call disconnected and also my mails are not replying.

the tracking details are not found on the courier website so please help me and refund my hard earned money.

Hi, had made a prepaid order on jabong.com on 30 July 2016 Order#[protected], these were for 2 t-shirts worth 1061/-, one T-shirt worth 539 was received by me but the second T-shirt which was dispatched separately on 1august with Gojavas courier having airway bill number-UNJDBP1026260, has still not reached me as of 07 August 2016, had CONTACTED jabong customer care via telephone and email in either cases nobody is replying.jabong is cheating customer and also not giving a reason for the delay.please help

No refund from jabong.com
shahadali K 15:24PM
To: [protected]@payu.in

The transaction ID for the refund is 5798abd0c993e at payumoney .
Order ID: [protected] at jabong

Refund Amount: 2203.95

Refund Initiation Date: 27th July 2016

Expected Date of Receiving Refund: 2nd Aug 2016


i want a sudden action against this company.they already fooled many people

I placed an ordered on the 28th of July2016 utilising my jabong credits of RS. 700+. Till date the order has not being dispatched although credits have being taken by jabong. I sent 6 emails to jabong asking for an update as I am to leave the country soon. Yet no response from them. Even the customer care no. is waste of money as no one picks up. Pathetic!!!

My jabong order no [protected] ( peach veromoda top) was picked up by jabong team and returned by me in due process as the size was not appropriate. But till now my money has not been refunded.There is no response to my mails.There is no way I can contact jabong as they are not picking my calls.Please help to get my money back.
order no : [protected]
swati sud
[protected]@yahoo.in

Refund on my order is still pending since so long and no emails/calls are responding and the chief manager is also not responding . What to I do with the refund for the order number [protected] for the amount of 2366.30. The is the worse online shopping ever . Nobody cares to response and take care of the issues. Pls look into this matter and resolve asap. Thanks

I have returned product worth 2200 . Inspite of filing repeated complaint I have not got money back. I have given my bank statement to jabong so that they can cross check.even after taking my bank statement I didn't get money back. Order ID ending 3135 and 0731 . I have dropped atleast 5mail in [protected]@jabong.com. without returning money, my jabong account shows refunded. It's a case of fraud.

Hi,
I have returned item which was not fitting properly. And I opted for refund of money. I have not yet received refund amount and status still says 'PENDING FOR PICKUP' in app.Courier person came on 14-Jul-2016 and picked the item.

Its been more than 1 month.No reply to my mails.No one picks call in their call center.
Order no: [protected]

1) jabong has poor quality fo garments.. Even branded good look duplicate.
2) extremely long time in delivering goods... It has been month.. And my goods bought in july are not all delivered till august first week;
3) extremely long time in refunding... My orders which were returned in july are not refunded in bank account whereas jabong says that we have already refunded,... Jabong are liars.
4) i am waiting for all my refunds after which i will never do a mistake fo shopping with jabong..
5) last but not least jabong never picks up its customer contact phone nos... And a bad ring tone is played continuously for minutes... And hours,... With no one picking.
6) i live in gurgaon and someone told em that jabong si closing its offices and running away with undelivered order money... And so not refunding.. And someone else told me that jabong si being sold to flipkart and off course flipkart will not deliver undelivered orders for which jabong has been paid money..

I ordered flying machine chinos few days back and since last 8 days i have been trying to return it but they are not replying to my emails nor responding to my calls.. I have tried mailing their chief manager but nothing in return... I am tired of calling their customer care which charges 2rs per minuand after 7-8 minutes it disconnects automatically

It is regarding the Return ID 3107829 for two bed sheets for which i have been following up since last 20 days but have
not been picked up yet, one of the bed sheet is torn and have sent the given pictures to the [protected]@jabong.com but have got
no acknowledgement for the same; terribly disappointed with the service and have hence cancelled one more order of mine

then there is unfair trade practice by customer care person who says sir " its mentioned that our courier person
attempted the pick up thrice' how come none came nor anybody called stop this nonsense of yours

have raised complain twice and have got call back thrice based on the complain and except for the very confident reply from the
representative who says sir my team will take care there is nothing moving

While calling the customer care you are held up for more then 10-15 mins and then the call gets disconnected and you have to keep trying for
umpteen times till you can reach

I have not received my order and neither I have received any updates for that.
This is very disappointing to see the poor services of jabong.
Calling a customer care we will have to keep on a hold for about 15 minutes and then also we do not get the response.
I am not at all satisfied with the jabong experience as I have experienced that it has lost all its credibility.
The customer experience is poorest these days.
It's been more than 15 days for my order and still there are no updates.
Let me know in case there are problems with the order or the system.
If this process continues then I will make sure that I will not place any order from jabong and neither any of my relatives and friends.
And also not only me there is a big list of people complaining about the poor services provided by you.
Please do not waste our time money and energy in getting back again and again for the order.
I have send 4-5 mails in last 7 days to the Chief managers as well but still no Response.
Neither i am able to cancel my order nor i am getting any details of my order.

Subject :- regarding order no. [protected]& [protected]

I have purchased 01 no. Aks printed anarkali & 01 no. Sunglasses from jabong and returned both items due to big size on dated 18 july, 2016. After a lot of correspondence with jabong, my refundable money is not received in my account till date.
In case my problem does not solve within 07 days, then i take all legal action against to company

Refer to my Order No [protected], i would like to place a request for Exchange of the same, since the size of the shoes does not fits me, instead i would request to provide me with Size 43 of the same product and pickup of the same product size 44 as well.


Please confirm on the request and process of the same to expedite the request.


Thank you


KAPIL JAIN

[protected]

Hi

i ordered red polo tshirt from jabong on 12 july 2016 and returned back to them due to size issues on 19 july 2016.after pick up of the products they have mention in there return policy amount will in your account with in 1 week.weeks gone but no refund amount in my bank account.i tried to call them on their customer care number[protected] and sended so many emails to [protected]@jabong.com but no reply from them.now 18 days gone after pick of product but now i don't have product and nor i get my amount in my account.they are making their customer fool.now how will i get my amount??


Jabong Refund through NEFT
Inbox
x
No reply

Jul 27 (10 days ago)

to me


Jabong.com


Dear Neetu,

This email is to inform you that the refund process for your Order Number [protected] has been initiated. The refund is done through a bank transfer, as instructed by you. The transaction ID for the refund is FT[protected] and the amount is 373.96. Post the initiation of refund, it may take up to 2 business days for the credit to reflect in your account.

In case of any delay in the credit of money in your account, please contact your bank and quote the above mentioned transaction ID to know the status of refund.

We at Jabong believe in always keeping our customers informed and updated for their orders and our policies and guidelines will always adhere to the same objective.

Thanks and Regards,

Team Jabong.com

Have a question in mind? Check the FAQs or Just Contact Us!
email sent to me on 27th july 2016.i don't get my amount.

Purchased one frock on 13th July. Order No. [protected] . Cash paid Rs.1493.65. Till now not received. No replies to calls and mails sent. They have taken the complaint on[protected] but till now not resolved. Please sort out this issue. I need that frock by all means.

Order no- [protected]
date-17/07/2016
Dear Sir /Madam I Have oder for Running Shoes from Jabong .com online shoping & i paid the amount at the time of shoes booking through credit card method.Expected Delivery date was 27/07/2016.But till date (06.08.16) i have not received my shoes.
I had requested for return my money or deliver my shoes through email.& customer care # but i heard no response from jabong team & no received any kind of mail. from jabong team.

This order is pending from more than 10 days now...with no status update about this order. Order is showing confirmed but not dispatched. Payment was done using net banking. One more order is pending likewise i.e. order no [protected] and [protected]. Kindly help me refunding my payment.

This is about order id [protected]

I have ordered 2 kurtis.. Received only one... They promised to deliver the 2nd one on 27th july but didnt send any updates after that...
Then i raised the cancellation and refund request.. And so far they didnt refund my money...

Their customer care is short of staff and i had to wait atleast 30 mins to talk to their customer support executive...

I want my money back...