Jabong.com Complaints & Reviews

Order placed date : 18th July 2016
Received order : 25th July 2016
Order Returned : 26th July 2016

After multiple follow-ups with Jabong via email, I received the Refund initiated date : 30th July 2016. However, I did not get my refund amount till date. It's been more than two weeks .

After raising a complaint with "Indian Consumer complaint forum", I received a reply email from Jabong customer...

I have placed an order on 15th July 2016 and till now I have only received few products. For rest products, they are not delivered yet. On calling their customer care, first of all Jabong customer care what to say pathetic, worst as keep on calling them they never answered your call. Well they answered my call and told me the remaining products order has been cancelled. I want the the remaining products in my order to be delivered. Else you...

Jabong is a very unethical site and full of highly unprofessional people. I received a caprese bag with order id [protected] which was old, thereby I opted for return.My pick up was done almost a week late and a ref. Id FT[protected] was provided on 1/8/2016 for the payment which mentioned I will get the amount in 2 days.
But this is the 5 th day and all my calls go nonresponsive and e mails unanswered. I am so struck....

I Have Not Got Refund For My returned Product.It was supposed to return the amount via NEFT in 2 buisness working days.But despite so many complaints to customer care they are irresponsive.whenever i call customer care i am waited in the queue for 10 minutes and the call is disconnected.its already above 8 days and amount not refunded to my bank.
i have also sent my bank statement copy to jabong but still no response from them.Order...

It has been 13 days today since I filed for return on Jabong (Order ID [protected]). There has been no acknowledgement of my request after multiple calls and mails on all customer care including [protected]@jabong.com, [protected]@jabong.com, [protected]@jabong.com

I have been constantly calling on their customer call number. On the website, the order status is -Return Already initiated.
The team is so un-responsive...

I have never experienced such inefficacy in post sales customer
services. I have ordered return on Item:[protected]. It has been
couple of weeks. Neither I have heard back from you nor I could reach
your call center support. I have dropped a mail to your customer care and Chief manager but to no use. Kindly look into this matter asap and notify me of the progress. It is frustrating to not hear from your end at...

Sir,
I have placed a order from jabong where you are the seller.The tracking details says product gets deilvered but actually I have not received the product .
Now jabong CC is also not responding.God knows whether i will get back my product /money back.
Order id of Jabong is
ORDER ID [protected]
complain : ID31801039
Its almost 3 days but no one responeded till now.
what is going on...

This is Mahesh, I placed an order in jabong on 28th July 2016 with order ID: [protected], I haven't received the order but the status is showing the product has been cancelled. I didn't get any call or message from courier boy. I want to know the reason of cancellation without intimation. I called customer care service so many times and also I sent mail to you but I didn't get any reply...

I had placed an order on 12th June.Then I returned an order partially.Instead of returning the full amount they refunded half of it back and the rest of it they kept as cashback and later converted into coupon . Suddenly they stopped the servicibility to the area where I stay{pin 231222}.Now I have send them mails recently but they haven't bothered to reply.I was a regular customer on this website.When I want to order something at another...

Order id : [protected]
I initiated return on the day i received the product itself..
And got message of courier people for reverse pickup "6 times".. But no one coming to pickup..
Even after raising complaint again and again i just get message with courier details.. But if i call those guys to come and pickup they replay very carelessly and never come..
M fed up trying to contact you via call and mails too....

I placed an order ([protected]) on 24th July and I haven't got ANY updates from Jabong since. It says the delivery will be made on 1 August but it's already the 5th and there's absolutely no news. I tried calling them a ton of times and sent numerous emails. NO response. Is Jabong dead? I'm considering taking this issue to the public if I don't get a response because people need to know what kind of abysmal services you provide!...

I have placed order for Fila mert blue Polo T Shirt on Jabong on dated.16 th July - 2016 vide order ID : [protected], I have deposited the payment
Rs.726.71 through ATM Debit Card, I have canceled the order on 24 th July - 2016 & demanded the Refund as Jabong Credit they have respond me that
they have initiated the Refund on 25 th july - 2016 but even after four reminder
to Team Jabong through Email & to Chief Manager...

Hi m payal wadhwa.payalwadhwa.[protected]@gmail.com my order no is [protected].return no. For the same is 31467411.plz refund in my bank account. Details Mohit Bulchandani. Bank name IDBI Bank.account no. [protected].IFSC code. IBKL 0000221. I send email to [protected]@jabong.com but not in use no budy reply. No body picking the phone.Plz reply. Amt is 1593....

An order was placed on 12th July 2016 which was pre-paid and was expected to be delivered by 21st August 2016.

Order Id is [protected].

Tracking details are not clear.
Customer Care is not responding.
No reply over emails as well.

Kindly take appropriate action against these guys.

Email Ids used :
1) [protected]@jabong.com
2) [protected]@jabong.com
br...

I order two dress with order id [protected], I received the dress 10 days before and I would like to return due to size issues.

But status has not changed in my orders since 10 days, no one is lifting customer care, send 5 mails to customer support & chief manager, no response till now.

Jabong is cheating well.

Siva [protected]...

I received an order - [protected]. This was a pink tunic ( ladies top). The product was delivered on 23 July 2016 but its status was never updated on the website. I kept calling Jabong and mailing its customer but they gave back NO reply. Its more than a week and I still havnt got any communication from the Jabong team, if they are looking into it or not . I want the product to be returned and have a refund...

I have been trying to return a product since the size of the product is not as I thought it was but I have problems with returning it.
I have been calling the customer care helpline from 15 mins but it is not responding.
I have recieved the order but on the website it is still showing that order is dispatched.
I have called numerous times but nothing is happening.
I just want to return the product and get a refund.br...

I have order the reebok shoes on the 17th july 2016(Prepaid mode) with the following order no:-
1) [protected]
2) [protected]
Product is not delivered in more then twenty days so I have cancel the order and try to contact customer care but there is no response. Mailed to chief manger but he is not replying.
Now they are not refunding money into my account.
please refund my money into same account...

I am pissed off with your services i don't know why you cant even reply on my mail and it so unprofessional and careless and cold blooded behavior from your company.
I have ordered my product with ORDER UPDATE #[protected] and i marked mail also to know the status several times but i didn't received any revert so you are forcing me to lodge the complaint against your organization.
I have confirmation mail with me and after...

Jabong,

This is to bring to your notice, that I am very upset with the service provided by Jabong lately.

I had ordered four items under ORDER ID [protected] and ORDER ID [protected], which was supposed to be delivered by 1st and 2nd Aug 2016. However, in the Tracking page, it shows the delivery/ dispatch has been delayed for three items. These orders cost more than Rs.10000. Please see the screenshot...