Jabong.com Complaints & Reviews

On 29 th of July 2016 I ordered a t shirt jack and Jones blue t shirt but the size I ordered is small for me, I mailed 5 times to costumer care called 5 times but not a single response, I want to return the order but no response yet
Order no.[protected]
tracking id[protected]
Please respond and take necessary actions, make the return as soon as possible

I'm having issues with refund. Jabong needs to refund a total of 1800rs to me.
It's been more than the desired days and till now I haven't received refund in my bank account. Their complaint team is not calling back.
There's a long wait time when I call customer care.
I placed an order on 19th July. It's been more than 10 days and I haven't received my order.
Nobody replies me to my emails as well.
I'm in complete loss and very upset about the whole situation. Nobody tries to even understand.

I am writing in reference with the Complaint ID[protected] and reference number 31239284 with Jabong.Com.
I have not received a refund of Rs7000 into mybank account Jabong is cheating on me from the last two months.

The below email is what I received but still never got any refund:
Dear Navdeep,

Greetings from Jabong.com!

Thank you for your email note. We would like to inform you that your request has been forwarded to our specialized department under reference number 31239284. Please note that refund will be initiated within 04 business days via NEFT.

The amount would reflect within 02 business days from the date of refund initiation. We request you to upload your bank details on the link which would be sent on your registered e-mail id “[protected]@gmail.com” within 24 hours. To make refund process smooth and faster, kindly upload your bank details at the earliest.

Always looking to serve you better.

Regards,
Jabong Care Team

Hi


I had ordered 16 july 2016 one SPYKAR BLUE SLIM FIT JEANS i revived this jeans 3 august 2016. Delivery is too late.

After opening it, it was not up to my exception, it looks old and the material is not of good quality it not look like as given image. I would like to refund against this product. This product delivered very late it made me frustrated.


I bought too many times from Jabong please understand my concern this time I am not happy with the delivery and delivered product if you want I will come to Jabong in the future please pick up this product asap.

ORDER ID [protected]

Thanks
sourabh

Sir
I was having some credit in jabong app then on 16th july I had ordered a playboy a set of 3deo pack using jabong credit, it show it will be deliver by 29th july
but after some days the order cancelled automatically and my jabong credit is still zero
Ordered no.# [protected]
Placed on 16th jan

Çcccccccccccccccccccccccccccccccccccccccccccccccccc

Sir,

I had placed an order with Jabong.com on 20.07.2016 (Order ID [protected]).

This order was cancelled on 25.07.2016.

However, this order was delivered to me on 28.07.2016 via GOJVAS Courier(UNJDBC1018536).

Now, I have been trying to return the order to Jabong.com but my numerous mails and phones have gone unanswered. I have trying to reach the company for the past 5 days but to no avail.

Kindly take appropriate action.

Regards,

Kritesh Modi

I have purchased coupon of Jabong E-Voucher RS.1000, which will expire in in 4th march 2017.

I want to use this E-Voucher to buy product from Jabong site but when I am using this voucher it's showing it's already used.

I have tried to contact many times Jabong customer care but they didn't response.

I want to know without using this E-Voucher how this is showing this is already used ?.

This is regarding order no. [protected]. I have cancelled the order on 17th july before dispatch, but then also the order was shipped.
Now the product has crossed its maximum deivery timeline i.e., 27th July.
Its been 17 days since I have cancelled the order. Still the order is in transit phase and there is no word about where is the order. I want my money back as I have already cancelled the order from my side.

Myself Gayathri Sathish, My email id is [protected]@gmail.com. I have placed an order on 18th july'16 CATWALK GREY SANDALS, due to the quality and size issue I gone for refund. I have only one option for refund that is NEFT so that I gave my bank details clearly and waited for refund. on 26th july'16 courier person came and collected the product and gave me a receipt. everyday I check both my bank account as well as jabong account. I got mail from jabong that my refund was initiated so that I check my bank account, amount wasn't credited I waited for two more days then also the amount wasn't credited so I called multiple times to customer care nobody attended the call. so that i send 15 mails to both customer representative and chief manager there also no response. Today I call to my bank manager regarding this transaction he said there is no transaction initiated from jabong. nobody is responding me properly. everyday I getting scold from my husband. please please i'm requesting you to resolve my problem and help me. please atleast add this money to my jabong credits I will purchase something from jabong itself. Please I'm begging you to help me

Did not receive. Ordered on 15 July MOCCASINS (Total number of items in the order: 1) from your order number [protected] have been shipped.

Once shipped, an order cannot be modified, i.e. addition or removal of an item or a change in the delivery date will not be possible.

Package Details
Tracking ID: JBGPPD32358
Delivery Partner: Jv Express
Payment Mode: Prepaid
Delivery by: Wed, Jul 27, 2016 Please respond. Called Customer Care several times wasted my currency... Dropped several emails ... Posted several ... No response yet..

With refferenct to my earlier complain and regarding the mentioned problem i want to inform that they have not solved my problem till now.. i want to know how many months/ years they need to update a simple order detail & its status.. as a customer we alwaz keep patience but every thing has some limit.. jabong service is too too poor..
Order id: [protected]
Product name: Aks orange printed anarkali
COD paid: 564/-
Tracking id: M14105682
Courier name: go javas
Delivery dt: 22/07/16

My order (#[protected]) was placed on 14th of july and expected delivery date was 23 july but i am still waiting for this product as this is not been delivered yet.
When tried to reach you so many times on the customer care number that you have provided everywhere[protected], no one is picking call on this number. Is it valid contact number or just for documentation purpose??

As i have already paid for this order, i want you to proceed for refund process if you can not deliver this product. Also suggesting you to do not take any order if you can not deliver on time.

Thanks,
Your frustrated customer
Ankur gautam

I have not received a refund for the below listed items, worth almost 20, 000. I have called customer service at least 40 times and emailed about 10 times but still no refund. Pls resolve this asap!
Order id [protected] - ruhaans black printed blouse
Order id [protected] - soie peach solid shirt
Order id [protected] - le elegantae black solid blouse
Order id [protected] - very me red flared skirt
Order id [protected] - lady stark multi coloured a line skirt
Order id [protected] - 109f maroon solid blouse
Order id [protected] - 335th grey solid blouse
Order id [protected] - ruhaans multicoloured printed blouse
Order id [protected] - vaak navy blue solid blouse
Order id [protected] - guster ve white solid blouse
Order id [protected] - global desi yellow solid blouse

I've made an order for adidas shoes through jabong.Com on 15th july 2016 with a promise to deliver goods till 25th july 2016. However, till date i have not received my order and i continuing try to connect with there customer care through emails and phone, but it is very sad that they have not replied to my emails and there telephone helpline is one of the most pathetic as nobody is there to attend your calls.

Sir mena 22 ko mera product retunt kiya tha 30 july ko msg aya ki apka ac me 6300rs add kar diya gya ga next 31 july ko msg aya ki apka bank account me mony return kar di gyi ha but mena bank me check kiya wha koi money show nhi ho rhi ha plzz help me jabong care me call krta hun to koi call nhi utahta order no [protected] and complaint no 31191371 plzz help mee

I tried calling jabong customer care like 100 times a day and no one is picking up. Send an email alot many times but didn't got any reply there also.

Below are the orders where in the refund has been initiated around 22nd, 23rd & 29th july'16 however, i still not recieved it in my bank account. Can you please check & refund it asap.

Order id: [protected]: 2096.1
Order id: [protected]: 401.63
Order id: [protected]: 622.96


Regards,
Amanpreet kaur

I have ordered a product on Jabong with order number #[protected].
After few days of ordering the product, the status changed to delivery unsuccessful.
I tried to contact Jabong customer care through Email and Telephone and no one replied.
How to get my refund.
Date of order : 16/07/2016
Date when the status changed to Delivery Unsuccessful : 27/07/2016

First of all i am very unhappy with the service provided by jabong.
You took more than a week to deliever an order and that too with no idea of the user, where the product is.

A part of my order automatically cancelled after few days of placing it, what is more surprising to me is that today i got a message that a refund of 900 rs. Has been initiated although i have ordered the same product at 1000rs.

I also have to return few items which is already delievered to me but i couldn't do so because the status is still in transit in your application.

Order no [protected]

Please reply with a proper resolution and if possible give me a reply.

Tej prakash

M yORDER NO[protected] which was done on 10th july.order includes 7 products out of which 4 were deliverd and 3 were not.there is no responds from jabong even aftr constant calling n mails.when ever am calling to the number provided by custemer care no one picks it is like just to listen to their adds repeatedly by payg my money(extra loss).no one reply to the mails which was sent to the mail id provided.even after mailing to the chef manager of the jabong no action has been taken till now.i posted a complain on jabong app i got a mail on d same day from the mail id they provided n from the chef manager sayg that customer care will contact me within 48 hrs n they gave me COMPLAIN NO31550870.after that i didnt get a call or mesqage or mail from jabong till now which is almost 1 month.

my humble request is help me out in refunding my money as soon as possible.and try to punish these people who r cheating people on the name of online sites.i saw many ppl facing thesimilar problems from jabong which was written on jabong official page on facebook n jabong app.please take action on then n help people
i request u to help me in refunding my money
thank u

I purchase a formal shirt[protected] order canceled[protected] but cash not refund in present date[protected]. i had already order canceled two time by massage send. but not response by jabong.com. i call to jabong.com but call did not receive. again call to jabong.com call going on 8 min after 8 min call cut by jabong.com. so i want to complain jabong.com
Ragards
Pawan kumar