Jain International Organisation [JIO] Complaints & Reviews

Hello Sir,

My name is Vijay Kothari insure for Medical Policy of cover of 5 Lacs p.a.
My Employee Id is SAH106698. and Employee ID: ILGIC/49C/00/[protected]/S
Above mentioned policy commenced from 1st April 2015 and renewed last year in Mar'15 for the period of 1st April' 16 to 31st Mar' 17.

We are concerned as policy is about to complete the tenure and renewal phase is not open yet.

It would be helpful if you can share some information on renewal.

Deare sir/ madam
I am kunal bansilal gogri
My jio jac no - [protected]
My policy name is family floater 500000/-
For that i have paid a premium of rs 13107/- on 19/10/2016but policy was not started.
Now i got information from your side that new policy will be starts by online registration. But it asks sa id number while online registration but i don't have such sa id number so how can i register​ my police without sa id number. Kindly furnish me the details related to sa id number or how to register policy without sa id number please inform me urgently because registration date is 19/03/2017
Kindly do the needful
Thank you

Sir, my wife sow. Preetisudha sushil kumar kucheriya., was done 2 catrac surgery at hyderabad eye institute, bhosle gopal rao patil eye center, mudhol, dist. Adilabad. Pin 504102 first right eye surgey on dt.08/02/2017 & second left eye surgery on dt.08/03/2017. I did not resived insurance clame. We submit photo copy of surgery. Bank pass book. Please settel my clame

Dear sir,

It is very sad to state that i being a jain and my coverage with jio. With the above details.
My jio sa id : 24684

I have already paid to the premium on 19th oct. 2016, but unfortunately due to the sudden change in policy and such as taking jio membership my policy could not be renewed.

Will trying to no of time contact your no :[protected] / 24033340. But unable to get the calls matured, neither am i able to renew my policy online, the last date of renewal is 15 th march 2017, please advice me how can we do the same.

Thanks
Jaltesh shah
Ahmedabad

Dear sir,

It is very sad to state that i being a jain and also a senior citizen had my coverage with jio. With the above details jio sa id : jioouw220350

But unfortunately due to the sudden change in policy such as taking jio membership my policy could not be renewed.

I have been trying to contact your no :[protected] / 24033340. But unable to get the calls matured, neither am i able to renew my policy online, the last date of renewal is 15 th march 2017, please advice me how can we do the same.

Thanks

Nikhil a. Koradia
Nikhil. [protected]@gmail.com

Hi team,

I am trying to renew my medical insurance policy which was started in oct 2016.

Due to some reason there was delay in renewal from your end.

I have paid a premium of rs60368.79 on[protected] with transaction id no.[protected].

Now i am trying to renew on the given website with sa id no. Jio6ewf3492.

I get an error message stating "check your sa id no. Sent through sms"

I have checked the sa id no.& its correct but still i get the same error please help out with the issue.

Feel free to contact me on +[protected] or sidharthchajed. [protected]@gmail.com

Its very difficult for us to contact jio team as we dont stay in mumbai and no contact no is updated on the website. Feel very helpless

Regards,
Jetender

In the name of group insurance, policies were given & now there is no body to answer. It has become a member making business too. Even after paying for insurance premium there is certainty of policy details. Even the payment for JIO JAC card membership is taken & thereafter there is no response.

For every query we are told to reach Huges Road office which is totally unfair.

I had paid a dd of rs 21594, dt 18/10/2016 for family floater insurance. i just got 1 or 2 sms stating that its under process. my web transaction id was P1RNG[protected]. AS ONLINE PAYMENT WAS NOT DONE, I SEND A DEMAND DRAFT OT THE STATED AMOUNT.
NOW WHEN THERE IS RENEWAL OFFER WITH SOME OTHER COMPANY. I DONT GET ANY INFORMATION ON HOW TO SETTLE THE AMOUNT AND RENEW. I DONT EVEN GET THE SMS.
MY MOBILE NO IS [protected].
KINDLY HELP ME

Renewal premiums were collected bu JIO 3 months back but thereafter no communication from JIO or Insurance brokers. JIO has withdrawn all contact numbers from their site. Lacs of Jains have joined in the group policy but now there appears to be a systematic fraud by JIO management team in collusion with the Insurance brokers. Those who have paid premiums and are not staying at Mumbai are totally helpless.

Matter needs a detailed probe otherwise people are in a disparate mood to file police complaints.

Dipesh Tathed

Attachments3 Feb

to frontdesk, jiomediclaimhe.
DEAR SIR/ MAM

I AM A REGISTERED JIO MEMBER (JJA[protected]) AND PURCHASED A HELTH POLICY IN JioJac Phase 7- Silver[protected]. DIPESH SANTOSH TATHED. TILL THE DATE A HAVEN'T RECEIVED ANY KIND OF CONFORMATION OF MY POLICY OR ANY DETAILS OF THE SAME THE PAYMENT DETAILS ARE MENTIONED in ATTACHMENT PLS FIND THE DETAILS AND PROVIDE THE INSURANCE DETAILS. I CALLED PRUDENT BROKERS OFFICE JIO DEPARTMENT THEY ARE SAYING THAT THEY ARE NOT HAVING MY POLICY I HAVE TO CALL JIO OFFICE BUT THE GIVEN NUMBER[protected] IS ALWAYS BUSY FROM LAST TWO WEEKS I AM TRYING TO CONTACT YOU PEOPLES BUT THERE IS NO RESPONSE

Kindly do the needful and reply asap

Regards
DIPESH SANTOSH TATHED
CONTACT: [protected]
EMAIL ID:
dipesh.[protected]@gmail.com
dipesh.[protected]@rediffmail.com
dipesh.[protected]@gmx.com
Attachments area
Jain International Organisation (Frontdesk) 11 Feb
Dear Member, We are sorry for inconvenience caused to you. You shall receive ...
Dipesh Tathed

24 Feb

to Jain
REGARDS OF THE DAY

THANX FOR THE REPLY,

BUT IF IN CASE THERE IS ANY KIND OF MEDICAL SITUATION OCCURRED IN THAT CASE CAN I GET THE REIMBURSEMENT FOR THE SAME AND WHAT WILL BE THE POLICY START DATE BECAUSE I HAVE MADE PAYMENT AS ON 22NDOCT 2016 IT MEANS IT SHOULD BE STARTED BY THE NEXT DAY ONLY IF ANY KIND CLAIM IS THERE.IS JIO IS GOING TO GIVE REIMBURSEMENT BECAUSE AS ON 18TH OF NOV OF 2016 I GOT A NEWS OF MY WIFE'S PREGNANCY
I THOUGHT ITS FINE I WILL GET IT REIMBURSED BUT TILL DATE JIO HAS NO ANY INSURER AVAILABLE AND WHEN I CALLED 4 TO 5 TIMES IN PRUDENT BROKERS THEY WAS SAYING THAT THEY WILL PAY THE REIMBURSEMENT AND NOW THE SCENARIO IS TOO DIFFERENT WHAT WILL BE THE SOLUTION FOR THIS THING PLS REPLY ASAP

AND THE MAIN THING IS SINCE I HAVE PURCHASED THE POLICY I AM TRING TO CALL THE MUMBAI OFFICE FOR CLARIFICATIONS BUT THEIR IS NO ONE AVAILABLE TO RECEIVE THE CALL OR THE GIVEN OFFICE NUMBER IS ALWAYS RINGING NOBODY HAS COURTESY TO RECEIVE THE CALLS KINDLY PROVIDE THE APPROPRIATE OFFICE CONTACT NO IS REPLY

SORRY FOR BEING SO RUDE BUT I AM JUST EXPLAINING WHAT I HAVE FACED

REGARDS

DIPESH TATHED
[protected]
JIO ID [protected]

On 11 February 2017 at 16:35, Jain International Organisation (Frontdesk) wrote:

Dear Member,

We are sorry for inconvenience caused to you.

You shall receive updated information related to policy E-cards and all relevant policy documents shortly.

Regards,
JIO

On Fri, Feb 3, 2017 at 2:25 PM, Dipesh Tathed wrote:

DEAR SIR/ MAM

I AM A REGISTERED JIO MEMBER (JJA[protected]) AND PURCHASED A HELTH POLICY IN JioJac Phase 7- Silver[protected]. DIPESH SANTOSH TATHED. TILL THE DATE A HAVEN'T RECEIVED ANY KIND OF CONFORMATION OF MY POLICY OR ANY DETAILS OF THE SAME THE PAYMENT DETAILS ARE MENTIONED in ATTACHMENT PLS FIND THE DETAILS AND PROVIDE THE INSURANCE DETAILS. I CALLED PRUDENT BROKERS OFFICE JIO DEPARTMENT THEY ARE SAYING THAT THEY ARE NOT HAVING MY POLICY I HAVE TO CALL JIO OFFICE BUT THE GIVEN NUMBER[protected] IS ALWAYS BUSY FROM LAST TWO WEEKS I AM TRYING TO CONTACT YOU PEOPLES BUT THERE IS NO RESPONSE

Kindly do the needful and reply asap

Regards
DIPESH SANTOSH TATHED
CONTACT: [protected]
EMAIL ID:
dipesh.[protected]@gmail.com
dipesh.[protected]@rediffmail.com
dipesh.[protected]@gmx.com

Jain International Organisation (Frontdesk) 24 Feb
Jai Jinendra, As per our last SMS the expected Policy got delayed due to disa...
Dipesh Tathed

24 Feb

to Jain, jiomediclaimhe.
PLS I DONT WANT ANY AUTOMATED REPLIES PLS GIVE ME APPROPRIATE ANS TO THE TRAIL MAIL

On 24 February 2017 at 14:11, Jain International Organisation (Frontdesk) wrote:

Jai Jinendra,

As per our last SMS the expected Policy got delayed due to disagreement by insurance company on some terms which demanded by us. Policy Coverage will start soon in next 10 days with finalized Terms & Condition along with Revised Premium.

Enrolment Process will START Soon.
We will keep you updated.

Regards,
Team JIO.

Pls NOTE : Process will be ONLINE ONLY on Our Website.

On Fri, Feb 24, 2017 at 1:26 PM, Dipesh Tathed wrote:

REGARDS OF THE DAY

THANX FOR THE REPLY,

BUT IF IN CASE THERE IS ANY KIND OF MEDICAL SITUATION OCCURRED IN THAT CASE CAN I GET THE REIMBURSEMENT FOR THE SAME AND WHAT WILL BE THE POLICY START DATE BECAUSE I HAVE MADE PAYMENT AS ON 22NDOCT 2016 IT MEANS IT SHOULD BE STARTED BY THE NEXT DAY ONLY IF ANY KIND CLAIM IS THERE.IS JIO IS GOING TO GIVE REIMBURSEMENT BECAUSE AS ON 18TH OF NOV OF 2016 I GOT A NEWS OF MY WIFE'S PREGNANCY
I THOUGHT ITS FINE I WILL GET IT REIMBURSED BUT TILL DATE JIO HAS NO ANY INSURER AVAILABLE AND WHEN I CALLED 4 TO 5 TIMES IN PRUDENT BROKERS THEY WAS SAYING THAT THEY WILL PAY THE REIMBURSEMENT AND NOW THE SCENARIO IS TOO DIFFERENT WHAT WILL BE THE SOLUTION FOR THIS THING PLS REPLY ASAP

AND THE MAIN THING IS SINCE I HAVE PURCHASED THE POLICY I AM TRING TO CALL THE MUMBAI OFFICE FOR CLARIFICATIONS BUT THEIR IS NO ONE AVAILABLE TO RECEIVE THE CALL OR THE GIVEN OFFICE NUMBER IS ALWAYS RINGING NOBODY HAS COURTESY TO RECEIVE THE CALLS KINDLY PROVIDE THE APPROPRIATE OFFICE CONTACT NO IS REPLY

SORRY FOR BEING SO RUDE BUT I AM JUST EXPLAINING WHAT I HAVE FACED

REGARDS
DIPESH TATHED
[protected]
JIO ID [protected]

On 11 February 2017 at 16:35, Jain International Organisation (Frontdesk) wrote:

Dear Member,

We are sorry for inconvenience caused to you.

You shall receive updated information related to policy E-cards and all relevant policy documents shortly.

Regards,
JIO

On Fri, Feb 3, 2017 at 2:25 PM, Dipesh Tathed wrote:

DEAR SIR/ MAM

I AM A REGISTERED JIO MEMBER (JJA[protected]) AND PURCHASED A HELTH POLICY IN JioJac Phase 7- Silver[protected]. DIPESH SANTOSH TATHED. TILL THE DATE A HAVEN'T RECEIVED ANY KIND OF CONFORMATION OF MY POLICY OR ANY DETAILS OF THE SAME THE PAYMENT DETAILS ARE MENTIONED in ATTACHMENT PLS FIND THE DETAILS AND PROVIDE THE INSURANCE DETAILS. I CALLED PRUDENT BROKERS OFFICE JIO DEPARTMENT THEY ARE SAYING THAT THEY ARE NOT HAVING MY POLICY I HAVE TO CALL JIO OFFICE BUT THE GIVEN NUMBER[protected] IS ALWAYS BUSY FROM LAST TWO WEEKS I AM TRYING TO CONTACT YOU PEOPLES BUT THERE IS NO RESPONSE

Kindly do the needful and reply asap

Regards
DIPESH SANTOSH TATHED
CONTACT: [protected]
EMAIL ID:
dipesh.[protected]@gmail.com
dipesh.[protected]@rediffmail.com
dipesh.[protected]@gmx.com

Dipesh Tathed

3 Mar (7 days ago)

to Jain, jiomediclaimhe.
NO ANY REPLY RECEIVED FROM YOUR END TILL DATE AND YOU PEOPLES ARE SENDING MASSAGES OF 10 TO 12 DAYS TO PROVIED THE POLICY DETAILS THEN NOW WHAT HAPPENED

On 3 February 2017 at 14:25, Dipesh Tathed wrote:

DEAR SIR/ MAM

I AM A REGISTERED JIO MEMBER (JJA[protected]) AND PURCHASED A HELTH POLICY IN JioJac Phase 7- Silver[protected]. DIPESH SANTOSH TATHED. TILL THE DATE A HAVEN'T RECEIVED ANY KIND OF CONFORMATION OF MY POLICY OR ANY DETAILS OF THE SAME THE PAYMENT DETAILS ARE MENTIONED in ATTACHMENT PLS FIND THE DETAILS AND PROVIDE THE INSURANCE DETAILS. I CALLED PRUDENT BROKERS OFFICE JIO DEPARTMENT THEY ARE SAYING THAT THEY ARE NOT HAVING MY POLICY I HAVE TO CALL JIO OFFICE BUT THE GIVEN NUMBER[protected] IS ALWAYS BUSY FROM LAST TWO WEEKS I AM TRYING TO CONTACT YOU PEOPLES BUT THERE IS NO RESPONSE

Kindly do the needful and reply asap

Regards
DIPESH SANTOSH TATHED
CONTACT: [protected]
EMAIL ID:
dipesh.[protected]@gmail.com
dipesh.[protected]@rediffmail.com
dipesh.[protected]@gmx.com

Jain International Organisation (Frontdesk) 4 Mar (6 days ago)
Jai Jinendra, As per our last SMS the expected Policy got delayed due to disa...
Dipesh Tathed

14:24 (19 hours ago)

to Jain
DEAR SIR

PLS PROVIDE THE LINK TO CHECK THE POLICY DETAILS I GOT A SMS REGARDING THE SAME BUT WHEN I CHECKED THE WEB SITE IT WAS FOR GOLD RENEWAL PHASE 1 AND MY POLICY IS OF SILVER PLAN PHASE 7 PART II WHERE CAN I SEARCH

On 4 March 2017 at 11:53, Jain International Organisation (Frontdesk) wrote:

Jai Jinendra,

As per our last SMS the expected Policy got delayed due to disagreement by insurance company on some terms which demanded by us. Policy Coverage will start soon with finalized Terms & Condition along with Revised Premium.

Enrolment Process will START Soon.
We will keep you updated.

Regards,
Team JIO.

Pls NOTE : Process will be ONLINE ONLY on Our Website.

Regards,

JIO

On Fri, Mar 3, 2017 at 8:34 PM, Dipesh Tathed wrote:

NO ANY REPLY RECEIVED FROM YOUR END TILL DATE AND YOU PEOPLES ARE SENDING MASSAGES OF 10 TO 12 DAYS TO PROVIED THE POLICY DETAILS THEN NOW WHAT HAPPENED

On 3 February 2017 at 14:25, Dipesh Tathed wrote:

DEAR SIR/ MAM

I AM A REGISTERED JIO MEMBER (JJA[protected]) AND PURCHASED A HELTH POLICY IN JioJac Phase 7- Silver[protected]. DIPESH SANTOSH TATHED. TILL THE DATE A HAVEN'T RECEIVED ANY KIND OF CONFORMATION OF MY POLICY OR ANY DETAILS OF THE SAME THE PAYMENT DETAILS ARE MENTIONED in ATTACHMENT PLS FIND THE DETAILS AND PROVIDE THE INSURANCE DETAILS. I CALLED PRUDENT BROKERS OFFICE JIO DEPARTMENT THEY ARE SAYING THAT THEY ARE NOT HAVING MY POLICY I HAVE TO CALL JIO OFFICE BUT THE GIVEN NUMBER[protected] IS ALWAYS BUSY FROM LAST TWO WEEKS I AM TRYING TO CONTACT YOU PEOPLES BUT THERE IS NO RESPONSE

Kindly do the needful and reply asap

Regards
DIPESH SANTOSH TATHED
CONTACT: [protected]
EMAIL ID:
dipesh.[protected]@gmail.com
dipesh.[protected]@rediffmail.com
dipesh.[protected]@gmx.com

THIS IS THE FOLLOWUP HISTORY THAT I HAVE TAKEN TIME TO TIME BUT IN LAST TWO DAYS BACK I HAVE RECEIVED A SMS REGARDING STARTING THE POLICY REGISTRATION AGAIN FROM 8/3/2017 ON THEIR WEB SITE BUT WHEN CHECKED THE WEBSITE THEY HAVE STARED ONLY GOLD POLICY PHASE I RENEWAL NOT EVEN ANY OF CONTACT NOS ARE WORKING THEY ARE ALWAYS BUSY AND IN CASE BY MISTAKENLY IT RINGS NO ONE ANSWERS IT TELL ME WHAT TO DO WITH IT

1. I JUST WANTED TO KNOW IF THEY ARE NOT ABLE TO FULFILL THE REQUIREMENT THEN WHY WHY THIS PEOPLES ARE FREAKING THE US...
2. WHEN THEY ARE GOING TO START THE RE-REGISTRATION FOR THE SAME POLICY
3.WHAT WILL BE THE POLICY START DATE FROM WHICH DATE THIS PEOPLES ARE GOING TO START THE SAME BECAUSE THIS POLICY IS PURCHASED ON 18/10/2017. IF COMPANY IS NOT GETTING ANY INSURER FOR THE SAME THEN ITS COMPANIES FAULT THEY SHOULD BE PREPARED FOR THE SITUATION THEN ONLY THEY CAN START THE REGITRATION

Sir,
My SA ID is 030436 pawan daga.I submit a claim in jan 2016.But i did not received claim yet.Actually during 1st renewal of policy you did not add 4 names that is Sh. Nagraj Daga, Smt. Bimla Daga, AMan Daga, Akshat Daga.
The claim was for my father(nagraj daga).
I had made too many calls and visit in your office, But i did not get response from u.
Kindly Look in this matter so that I can get my claim.

Pawan Daga

Atleast u hv to pic up our calls, v dont hv any contact no from ur company or website, from last 3 month i paid online paymnt to hou, but til 2dae not even a single cal you done, v r in troble pls help me out sir 🙏 I hv one landline number but no one is answering or picking up may call, i want refund or pls call me, to knw dat whn will my policy start ?

Hi
madiclam
maltiben shah, hospital admit
dt. 26/02/2017
total 63000.00 kharch
emp. id : 19678
contact no. : [protected]
hello sir, plz mera hospital me 26/27/28 feb. 2017 tak admit thi,
hamne 10, 2016 me phese 1, ka primiyam bhi online payment bhi kardiya tha,
or hamne ek bhi clam abhi tak kiya nahi he, is mar mereko emrjansi me hospital me admit karvaya gayth, to plz me clam pas kardiji ye ga

Jai jinendra,

I have taken an mediclaim policy in October month till today's date and still haven't received any documents from you,
I made an online payment through payumoney payment id no.[protected] of ₹ 13259.48 on 18/10/16,

After this I mailed you 3 to 4 times about this matter, but still I haven't received any response from you,
I contacted to your email address and even to your registered telephone number about 100 of times but no response on the phone also, and usually these number goes with a busy tone.

Now what to do about this matter, so kindly send all our payments back as early as possible.

Thanking you

Dear sir,
This is bhavesh varaiya from navsari. My jac id is jac [protected].
Kindly note that we have send renewal premium of mediclaim policy. With demand draft no. 554894. Of indusind bank. Dated 20th oct 2016. Amount is 13197.
But even after 5 month passed we didn't received any documents of new policy.

Request you to kindly do the needful

Thanking you

Bhavesh varaiya
91 [protected]
91 [protected]
Mayur. [protected]@gmail.com

Please note that I have renewed my Mediclaim policy online on 20-Oct-16.
Still I have not received receipt & policy/individual card. My details are as under.

Proposer Name : Nimish Rajendrakumar Gandhi
SA ID : 054540
JIO ID : [protected]
SI opted : Rs.5 lac
Premium paid : 13107 Rs.
Mobile no. [protected]
Email Id. [protected]@amnealindia.com

Now i received message for again online renewal process with revised premium.

What about my earlier paid premium online?

Please revert & update on this.

Nimish Gandhi

We send mail to ur agent Vipul medpharma, we constantly following for cashless to Arihant eye care hospital.
We surrender due to vipul medpharma is not provided propure .
We request to Jio please ensure that it agent is not working properly.
And ur doing behalf of nayapadmasuri Maraj Saheb.just mind it.am gonna be a complaint legally with Fir. Kindly pls look it to matter and solve as soon as possible.

Mediclaim policy is taken for uncertainities. The policy renewal was in october, its been 4 months from then the policy is not been activated. The entire premium amount is been paid. On the other hand they are not even answering the call nor are they repling to any of the mails. Its an emergency trying to reach them from a long time. The jio sa id id jiotpml19942. Hope with this message they revert back

I am ajay bansal and my JIO id is [protected]. In jan 2017 my phase 3 plan was expired and there were not able any info or link to renew my plan. Now i want to use my card for medical help but i m not able to take it because my plan or card is not renewed. So please contact me on my mob no [protected] and provide me renew facility or any new plan for help to me in medical treatment.

Dear Sir/Madam,

In reference to renewal of Phase 3 JIO mediclaim policy I still have not received an update.

In the name of noble cause are Jains getting fooled? It is over a month now that the policy should have been renewed but there is no information. I visited the JIO office on February 2nd and they promised the renewal will start in the last week of February but no news yet?

No one answers the phone calls, no information on the website, Icici Lombard team cannot help, the number they shared no one answers the calls, emails get bounced back stating mailbox is full etc

They can work on getting Phase 7 rollout but cant help the existing policy holders? They need to understand it is a risk for everyone as no one can tell when a emergency would arise and you dont have a mediclaim policy which is utmost important in todays life.

I closed my mediclaim policy with other company as thought JIO was reliable and such an act isnt acceptable. No one is available to help.