Jammu & Kashmir Bank / J&K Bank Complaints & Reviews

Sir. I amir bakshi having a/c no cc 67 in branch kheribal branch code 0574. I have given guarantee of one person namely sajad ah khan a/c no srlfm 11. The said person have prevously failed three times the amount 12000 that time the branch advance informed me and the due amount was payed but this time they have deducted the amount 2800 in my account cc 67 without informing me. Please see the matter with regards amir bakshi

Hi this is bashir ahmad bhat, my account car-87 has been debited by an amount of rs 6500 on account of insurance from jk bank branch manager jadeed baramulla.
Sir, i have already done insurance from jamkash baramulla before one week, but i didn't know why my account has been debited by branch manager jadeed baramulla without my consent,
Now, it is therefore requested to your good self kindly credit the debited amount into my account as soon as possible, otherwise i will plead my case to consumer court within week's time.

Sincerely yours
Bashir ahmad bhat
Mobile number [protected]
Hilal ahmad [protected]

Respected sir,
It is requested to your goodself that i have applied for the enhancement of the cc limit from 3.00 lacs to 7.00 lacs at b. O. Kotranka district rajouri. The sanction has been granted by the concerned zonal office and accordingly the documentation file for the enhancement has been prepared by me and submitted to the branch office kotranka for the further processing. On the very next day the branch head refused to entertain the file suggesting me to prepare a new file for full limit i. E.7.00 lacs, but i have already paid the stamp duty on 3.00 lacs. The file which i submitted contain stamp duty for 4.00 lacs which is an enhanced amount. The branch head suggested me to prepare a new file from bilal khidmat center kanthol. This khidmat center is not working at the place for which it was sanctioned.
This person is running his centre at a place about 40 kilometers away from its actual place of functioning. Moreover no official payments for the documentation files is made to him by the branch head and he is overcharging the customers as per his desire. The branch head gets commission from the khidmat center making a huge loss to the customers.
It is therefore requested that an inquiry make kindly be made in this regard and justice may be provided to the customers so that they may not suffer more.

Yours faithfully,

Pritam singh,
S/o inder singh
R/o kotranka rajouri.

Dear sir/madam,
Financial institutions are firmly believed to be the institutions without corruption, fraud and bribery but the advance section of j&k bank kunzer is bent on spoiling the reputation of financial institutions especially the reputation of j&k bank.

I have been running csc centre since 2013 but since the plantation of this centre i have seen nothing except negligence, rude behavior and unfair treatment from the advance section as for as loan documentation and other services are concerned.

By negligence, i mean delay in the deduction of documentation charges. Documentation charges are supposed to be deducted at the time of disbursement but due to the negligence of advance section the documentation charges of more than eighty cases are still pending. Whenever i lodged any complaint against them in this regard, instead of any action it was me who paid the penalty.

75% of loan cases get furnished by csc kunzer namely yasir ahmad ganai who has close relations with advance incharge (Riyaz ahmad) over the years. He does not only furnish loan documents, he also plays a role of an agent in collecting money from those who apprach to bank for loan or account opening. He grabs money from innocent customers with the title of chai before furnishing loan documents or before receiving bsb account forms. It is not only me who has suffered or who is suffering even customers suffer badly.

A person who is least scared of doing such things or before indulging in such a heinous crime is clearly enjoying the covert support of some bank employees. I have seen many customers who lodged complaints at the branch but unfortunately they did not get any response from the said branch.

I have got adequate evidence to sue both advance section especially riyaz ahmad and csc kunzer for bribery and cheating. Before filing complaints with the appropriate consumer agencies and before considering my legal alternatives, i look forward to hear from you to resolve this problem.

I have already sopken to one of your customer executives who suggested me written complaint and assured me stern action in this regard.

Thanking you in anticipation.

Yours sincerely,
Tariq ahmad parray
Csc hardushora..

Dear sir,
Since i have applied for consumption loan of rs 9.00 lacs at khanyar branch srinagar for which i have submitted all requisite papers viz lpc letter of confirmation as well as guarantee papers of my mrs who is also govt employee and is getting her salary through the same branch of jammu and kashmir bank. It is fact i was under suspension and still getting 75 percent of my salary regularly through the branch khanyar, under sb account no 91000 but the branch office either on one or other pretext delayed my case which can be confirmed from my application date which has been mutilated by the branch at its own level. Any how i was asked that branch is not in a position to sanction the case at branch level and on my request the case was submitted to zonal office. The said case was submitted to corporate office for accord of sanction. I personally as well as telephonically approached the corporate office and was advised there to approach branch office. Today i approached branch office khanyar where i was told that my case has been declined.
On the one hand they wasted my more than one month and on the other hand put me in trouble as i have to defray the expenses on clearance of liability for treatment expenses of my parents and marriage of daughter.
In this connection i humbly request to kindly intimate my through return mail, on what grounds the case has been declined by the corporate office so that i may proceed further.
It should not be out of place to mention here that any employee of the branch may have some personal grudge with me who created all this problem.
In this regard a detailed complaint shall follow.
Yours faithfully
Gowher ali tugoo
Khawajapora syedpora rainawari srinagar
[protected]

Respected sir/mam
I have visit your branch of batmaloo srinagr and they have refuse to accept the cheque which is payee account i ahve to transfer the amount which j&k bank to j&k bank they told me that you are from jammu so we will not accept your cheque can i know if i m not belong to srinagr my cheque will not taken and thy told me to leave the premises then i call call centre number first they also refuse when i say i don't need cash or i m going to withdraw cash i have to sumbit a cheque then why you people are refusing one guy has told me they use (Bank i m hindu wht is this i have to leave the premises) i m employee of a company i ahve urgency to deposite a cheque to clear the amount. I ahve also visit second time with branch mgr and he also careless what ever i have told the issue he don't bother abut my complaint

Redgs
Manish jain
[protected]

Sir, i have submitted my documents regarding my account. I had a minor account in jk bank branch kangan. I had submitted my documents i case to change this account from minor to personal account before 2 months. There is no respond from the employees. I am facing problems as my old passbook is also in those documents. Please take steps immidiately.
My particulers are given below:
Name :danish shabir malik
Branch :jk bank kangan
Account no. Sb...264045

I am deposits your sonwar j&k bank branch in our kcc account but he deducted my deposit charges when kcc account holder is already paid interests through yearly. So i am upset your activities, so respect in your branches no displincine, no good beviouor. No motivation and so much mistakes your branches. It is timeless, & careless & also your customer care.
So i am requested your sir please before training provide you employees & learning displicile good behavior and upsell.

Thank you
Fayaz ahmad
Ph [protected]
Khiram anantnag

I am not getting the 0.75% of cash back on electronic payment using atm/debit cards on a bpcl fuel filling station who is having a j&k bank pos machine whose tid is 4462006m & mid is 0008021m0002279 but i am getting cashback on other sale points. A transection was on 26 jun of which cashback is not there. A complaint was there on the bpcl cell but ther are telling they have to update the pos machine on their system now i think that there may be the problem with the type of account linked with this pos machine in jkbank, also the bank care is not solving out this so it is requested to look in to the matter please.

After installing the mpay app on my android device and putting in all the necessary credentials like card no, pin etc. the message which is displayed everytime reads as "Customer ID is already register for Mobile Banking. Kindly contact bank for further details". As I am out of state for my study purposes, I couldnt personally visit the bank branch. Kindly provide the solution for the same.
Thank You

Sir, this is to bring to your notice that the branch in trikuta nagar has no parking facility available and the road also is very small which has made it very difficult for the customers as well as employees and the commuters along with the local residents of the area..On behalf the nearby residents, i urge you to arrange parking since there is space available near by for the benefit of the community and address this issue

Yesterday i tried to recharge my mobile by mobile banking app of j&k bank and the balance deducted from my account but the recharge wasn't successful.
When i check the recgarge status in app it shows that the recharge was fail and i got the text message that the balance deducted from my account.
So i want you to resolve my problem.
Recharge amount - rs 159
Ac no - [protected]
Name mohd adil

Dear sir/mam
I mohd ali is a grantor of two borrower, so the bank manager at lal chowk kargil has deducted rs.45000/- from my salary account with out any prior intimation, neither me nor the borrower.
Dear sir/ mam as you know kargil is not a big city, people here can be traced any where. But the manager had not taken any pain to approach to the borrower and go for the easiest way that is the instant deduction from my account.
Today i ##### strongly that this manager left my account nil despite the fact known that i am also a borrower and deducting rs.12000/monthly. Also he was well known that if he may approach the borrower though me, i could make the payment done, as it happen several times.
So this complain is regarding that if any extra interest has added to my own LOAN installment, the manager himself will be responsible and had to pay my monthly installment by himself, as now my account has very less balance..
Also its my request to you kindly ask the manager to go through other convenient ways to approach the borrower, beside choosing the easiest way.in this regard i will also help him as i am closely related to the borrower.
Thanks and regard
Hope for THE BEST in future.

From mohd ali
Ac/no.1948
Jk bank baroo kargil

Sir I have submit skims form fee from in jkbank branch nunner ganderbal when i asked them for DC number Wrote in the form.they tell me wait for 1hour other wise we have no time please visit another branch sir it was 2:45pm.They give me Return fee of form.sir I have a copy of that form.than later i asked them for internet banking form they tell me There is no facility of internet banking in our branch.it was not only my problem but every account holder of that branch.We told many time to the brach managar but no action has been taken.we have aslo call jkbank customer helpline but no respond either than couldn't receive call or cut call before matter is discribed .please help me in this matter.thanku
Branch:nunner gbl
Name:ilyas ahmad shah
Babawayil ganderbal

I visited the branch for depositing about sixty thousads for the cheque i have issued. There were 960 coins of ten rupees each. The casher and the branch head both refused to take the cash as they told me that we can take 100 coins daily i requested but they don't care. So i need to visit the branch ten days to deposit my 960 coins. After this i contacted the jkbank helpline they gave me the another no. When i contact the given no. The no. Was busy about half of an hour at last i got contact on the no. When i told him about my suffering he listen and told me that my sir is busy u have call after 15 minutes.

On 24th may i tried to transact money from an atm of hdfc it deducted the money from my account but it did not dispense anything and displayed out of service. I went to the bank submitted my complaint its been seven days since i went to back they are playing with me
Please recredit my money back to my account
Acc no. [protected]
Acc holder sahil nazir bhat
Atm used hdfc pulwama
Acc at jk bank main pulwama
Amount 1200rs.

This communication is regarding the recruitment program that happened recently for various positions including that for MD, CFO, CS, etc. for ‘JKB Financial Services Ltd.’ (Wholly Owned Subsidiary of J&K Bank Ltd.).
I, as an eligible candidate, had also applied for one of the roles the time when the notifications went public for recruitment purpose.
Fortunately enough, after 4 months, I had been shortlisted for the interview (to have happened on May 24, 2017 at J&K Bank’s Headquarters, Srinagar), and same had been intimated to me (via email and discussion with the Coordinators, Irfan & Parvez, without specifying the Position & Role) just 3 days before the interview.
Now, since, I have been based out of Bangalore; I asked the Coordinators, if other modes of interview (Telephonic/Skype/Webex, etc.) were possible, if not, then they could let me know at the earliest so that I can plan fly to Srinagar to attend the interview.
After repeated follow ups through calls & emails, no one turned up confirming me upon the interview process, and the worst part is that the coordinators (Irfan & Parvez) called me on interview date itself (May 24, 2017, 6:30pm) asking me why didn’t I attend the interview and this was the time I was confirmed about the roles/positions which the Organization was hiring for, and excusing for not confirming me upon previous queries. I am not sure whether it was a deliberate attempt to avoid few candidates for attending the interview, but I am absolutely sure that the prevailing Industry laws & polices would not encourage such Recruitment Processes at Public level.
I have around 6 years of International (US, UK Investment) Banking experience in Capital markets/Compliance and haven’t experienced such a poor Recruitment process in terms of communication & consideration for candidatures.
Now, the most I can do is to request if this case would be looked upon seriously to prevent certain Banking/Industrial laws from being diluted with Poor & unethical alterations.

Thank You,
Sajid Bhatt.
[protected]@gmail.com

Sir, with due respect i want to say that i am a custumer of jk bank, sir recently i applied for debit card, i take 2 months to come the employees say the pin of debit card is not cumming, but when it comes the name printed on that is right but the form comes with the debit card there is my father's name is wrong and also my address.then after that i went to branch i talked to Clark he told me, when you open this account that Clark he maked your account he also didn't filled right details on system then he told me give another id proof i will correct this after i were gived him adhar card's phone copy but after 2 months he didnt correct that i were open as a student account ut they maked sb account plz sir resolve this issue so that ur company will expand ... BRANCH ADDRESS BREIN, NISHAT SRINAGAR J&K

I would like to say that while entering the branch office hyderpora of jkbank we face lot of inconvienence as they hve kept little space open at the door.
And one of the bank employee is saying itz under rbi guidelines to keep only space open to enter in the bank, and rudely said what can i do if you cant enter from that space.
Please mention what are rbi guidelines in this regard.
I hope for your goodself to take it in your consideration.

With regards,
Tahir ali
[protected]@gmail.com

I'm an account holder of chinkipora sopore branch (Account no 4016). I have a good relation with the staff and earlier manager. But the present manager namely zahoor ahmad hajni doesn't have manners for dealing with the customers. I send my brother to collect my atm card on my behalf and also told them i will send you a hand written letter of authorization through my registered email id. Because i am out of state, so its not possible for me to collect it myself but he refused for the same and started shouting and said start your account somewhere else and don't waste my time, etc etc.
Now, the branch issued my atm card but i request you to give training sessions to your managers for being customer friendly. And specially teach a lesson to above mentioned manager for misbehaving.
Thanks