Jammu & Kashmir Bank / J&K Bank Complaints & Reviews

Dear all,
I am having a good banking relation with the jammu & kashmir bank for more than 7 years, also i have introduced many accounts to that bank. I have a good relation with all your staffs and managers throughout these years.

Today, iam writing this letter as some fake/fraud deductions are happening in my cc account no.[protected] since last one year now at your branch situated at ramfal chowk, sector 7, dwarka, new delhi. It is very unfortunate that this has happened to one of the premium customer of this branch that too without a single fault/default in any of our accounts during these years.

We were using your five edc machines at our stores at different locations in delhi. All these machines were returned to the branch in august 2016 with a receiving in writing from the branch. Those machines were returned due to high monthly charges of the same. But, it is very sad and shocking that even after many written and verbal reminders to the branch, the monthly rentals of all those edc machines are still being deducted from my account till date. Every month, the branch staff is promising to get it resolved and no further deductions will be happening in our account but latest deduction happened just today which shows their casual approach and which is resulting in a very fraud practice which can be challenged legally.

Hence, after trying my best at the branch level, today iam writing this mail to all websites/portals/complaint cells available and will start exposing this fraud activity throughout the country.

With this mail, iam giving you deadline of maximum 20 days to first give me in written that no further deductions will be happening in my account and secondly, all the monthly rental charges deducted after august 2016 have to be returned into my account. Failing to this deadline, i will be left with no other option but to go legal.

I hope i will get a fitting reply at the earliest.

Dear sir

I want to file a complaint against manager jk bank ramban mr kewal sharma for misbehaving and use abusing language with my father who is a kidney transplant patient today evening at 6pm mr manager called my father and tell him to deposit 10000 in cc limit as my father said i am in hospital and i will deposit in tomorrow morning but he can't hear even a single word and start shouting loudly we have 3 current accounts and 7 saving accounts in jk bank i want to close all my accounts

Hope for the justice and immediate action from your side

Thanks and regards
Manik bhasin

My credit card a/c no. Is [protected]
I had used my card on azad hind auto fules on 24/11/17 for amt of rs 500 but the transaction failed and the same amt deducted from my a/c. I had contact customer care but didn't got satisfactory result and i hoping that u can help me to solve this problem.
So kindly refund my deducted money in my a/c. It will be appreciable.

Sir
With due respect i mohd aslam beig from bhaderwah at indra chowk jammu atm went for transaction on 23-11-17 about 12:15 pm but due to technical fault in atm it doesn't work quite some time and the person behind me tells me that u doesn't had enough money to draw because it in hindi version and after leaving the atm at 12:22 pm message sent on my mobile tell that 20000 debited from your account under cwdr /[protected] then i return to atm again there is nobdy there, the person who tell me that there is not enough money in your account was not presant there actually he was main defaulter and i approached shalmar jammu branchj&k bank but they tell me that all atm branches are centralise and we cant do any action drop your complaint any where in any branch of j&k bank. Pls provide us cctv footage and other thing is that the defaulter person also inserted his card to atm.
Kindly do favorable action at your end plz sir

I had made a booking from make my trip through my jkbank ebanking.. After transaction was successful but my ticket was unconfirmed.. After that makemytrip initiated my refund on 29/10/2017 of rs. 855.00 with refund reference number ixgafcmwv3, but still my account has not been credited back.. Kindly look into the matter asap
A/c no from which transaction was made is [protected] branch hajin
Ifsc code of branch jaka0hajjan

When i applied for pan card after choosing e-kyc mode of authentication i successfully submitted the fee and when at final stage of authentication otp was send to the registered email and phone number of aadhar i got otp sucessfully but it showed the fallowing message...

Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

While as i got this mail dear shakoor ahmad bhat,

Your aadhaar number xxxx xxxx 5479 was used successfully to carry out e-kyc authentication using "otp" on 10/11/2017 at 21:56:41 hrs at a device deployed by "nsdl e-governance infra ltd".
Response code: 5a95a2f8d79b4db0a621a024fa50ad0b
Now i want to know that is my kyc verification sucessful or not???

I am a customer of jkbank mpay. Last night i have done a imps transaction with ref no[protected] get failed due to time out error occurred. I request you to kindly look at this reference no and revert my money asap. As i have to transfer this money to another account. Please do timely refund so that i can use my money for further transaction.
Account no:-[protected]
Amount :-5500
Ref no:[protected]
Mpay user no-[protected]

Sir/madam
my a/c no is [protected] name sameere bashir. My regd mob. With thid a/c was [protected] and i have taken new jio sim [protected] and regd this new no with my a/c through bank to operate j&kbank mpay but unfortunately im unable to function mpay i installed many times and opens but intead of registration it shows directly login but till now i have not register this a/c with my mob.in this regard i contacted jkbank help...

I have paid rs.225 and got global debit card from j& k bank medical colege branch bakshi nagar. It has not been working for online payments. I have bought it for dat purpose. It has not been working despite repeated complaints for the same with the bank... They only say chl pdega chal padega... But it has not worked since a year... Kindly do something otherwise i have to see the higher authorities.

Please be informed that atm installed out side branch office durga nagar jammu has not been dispensing cash most of the time. Today at about 9.30pm tried to withdraw cash but could not. I asked the guard posted there to help but he was drunk and sleeping inside. Also, his behaviour was not proper. Moreover, the phone numbers displayed for help were not legible. Please intimate the action taken in this regard.

Sir i approached one o[censored]r jk bank branch doursum ganderbal where i am also a account holder on 13sept. But till date i. E 30 of oct. I am not getting any assistance, they even pay attention to me including the so called manager. I think they are asking for some,, «chai" further to mention that i have provided them the legal documents of land and evaluation, i have completed every possible formality. Now what i have to do? Should i close my account there?

My payment hold from two weeks i am doing business my site kaashaa online we sell also exhibitions i chose jkbank but it was my mistake my accounts cd 205 nowgam shanghai gave all undertaking please look issue other i know how to unhold my payment so kindly look other wise i can contact rbi help desk please request your branch say solve my problem i am not a vijaymalaya you gave him blank loan that is our money you gave him and like me people suffer.

Sir,
With due respects i have to say that i had applied for an atm card 3 months before on my respective branch whenever i go to the branch they says come tomorrow... And repeatedly it goes for the three months as i am facing many problems because i am studying in other state and i can't go daily to the branch and problems for money so my request is to solve my problem that will be your most kindness.

Branch : hygam sopore
Name : abrar saleem
Mob. No : [protected]

Respected sir,
As the subject cited above, an offficial in account section of j&k bank rajouri deducted an amount of rs 11500 approx. From my account xxxxxxxx891 in the name of insurance policy in the month of october 2016 without my consent. Concerned official was also informed many times for the same but he behaved rudely and refused to refund the amount back to my account. Moreover the branch manager was also requested but till now the same amount has not been credited back.
It is therefore requested kindly concerned may be directed to review and investigate the matter. Thanks

Dear sir/madam
My name is samir ahmad pandit nri at riyadh saudi arabia,
I open my nri account at jk bank trc branch couple of months before.
I sent a request to branch manager to change my mobile number and sent otp in my mail id as i cannot acces the mobile,,
Sept 30th i snt the mai and from that vary date i am trying to call on their landline number, but nobody picks up call and no response yet
The i sent couple of reminder mails also,, still the problem is not solved,

Can know i know how to fix this issues

My account number is [protected]
Mail id is [protected]@gmail.com

Thanks
Samir ahmad
Current cell nbr: +[protected] saudi arabia

Kindly refer to the subject cited above that one of the employe in jk bank b/u dever lolab (0821) namely bilal ahmad does not have any kind of respect for customers especially for female, he always lend his helping hand for elite class and ignores the genuine queries of poor people who dont have had any influence,
It would be your humble help if you transfer that man or train him to prove his worth as a good service provider,
Thanking in anticipation.

Regards
Poor public dever lolab
Kupwara

Hello sir,, myself vinod singh from jammu..
Actually we had some financual problem at home,, so that i was trying to get loan from any bank,, as they stated that they required bank statement of 3 months.. So as my mother is an pensioner holder and had account in j and k bank (Nai basti, jammu),,, i went to the bank 6 time only to get the statement of my mothers account but first 2 days they told me to come after 3 pm..3rd day i went there again after 3 pm,, than they refused to provide the statement,, the incharge said that we cant provide statement of anyone to you,, he asked me to write an application with my mother signtaures on it,,, i also did the same.. Today i again visit the bank, today he also refused to provide the statement,, he said that its not mentioned in the application that your mothers want you to get the statement from the bank,, as i write above we had an financial need,, but our bank is not helping us... One more thing, some of the employes and even incharge is not available inside the bank for 1 or 2 hours... And they even dnt care what the customer is asking them.. They just ignore.. This bank is located in (Nai basti jammu) in jammu and kashmir and the incharge name is mr yogesh..

Dear sir,
I have applied for a lone under murda scheme at your jammu and kashmir branch verinag of amount rs 10000, after completing all the formalities i get the documentation from a local stamp vendor in verinag who gives very low rate as compared to the concerned khidmat centre, the branch manager told me that the doucments are valid but we cannot accept these documents as you have not furnish these doucments at khidmat centre.
The branch officials have become the commission agents of khidmat centre owner by charging the customers very high.
I have also filed a same complient at sub division magistrate office dooru
All the officials of the branch are corrupted and forcing every customer to vist khidmat centre and get commission from.
Before it is too late i request you please take a leagal action

Dear sir,

Purchase worth rs. 5070 was done at best price jammu on 10/10/2017 at 14:53 and the payment was made through jk bank debit card bearing no [protected] of saving account no [protected]. But my account is showing debit of rs. 5070 twice ie at 14:52 and 14:53. However a receipt received from pos showing failed / cancelled entry. It is therefore requested that reverse entry (Credit) of rs.5070 may please be made in my saving account no. [protected].

Regards,
Vivek mangotra
Saving account no[protected].
H. No-12/2, lane no 13,
Tawi vihar, sidhra,
Jammu

Sir,
My name is yaseen and i am an account holder of jk bank branch zainakote. My complaint is to miss nishuza from zainakote branch that she always respond rudely with customer. When ever i want help she replied that you can ask to other employee.
I request you take an appropriate action on her so that next time she will never behave rudely.
Thanks.