[Resolved]  Jaquar — 40mm flush valve flv -1089

I bought this product from m/sanil paint and hardware store on 13 dec 2016 through bill no8751. This flush valve is not functioning for last six month and nobody is attending to my complaint on telephone. There is auto response system which just says"welcome to jaquar lighting and it functions"from * am to 5 pm" and just switches off. You are requested to provide me the solution so that i do not feel that such a reputed company can be so dysfunctional in its customer care. Thank you so soo much in advance.
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Dec 15, 2017
Complaint marked as Resolved 
Jaquar customer support has been notified about the posted complaint.
Oct 29, 2017
Updated by tigervirk
the address of seller is M?s Anil Hardware and Paint Store SCF No502Sector 70Mojhali Punjab160062
Verified Support
Nov 14, 2017
Jaquar Customer Care's response
Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance (SORRY FOR DELAY IN REPLYING TO YOU)
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Comments

Your toilet flush tank is. very poor product .U r service engineer was not good service . u r company service is very poor
Jaquar Customer Care's response, Nov 14, 2017
Verified Support
Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on service@jaquar.com, enabling us to take-up further for resolution assistance
In my bathroom i install ur jaquar fitting 2 years before now we face problems with ur bath fittings Flush valve is leaking continuesly and diverter is leaking when open please fix my all problems it is very hectic ...
Jaquar Customer Care's response, Nov 14, 2017
Verified Support
Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on service@jaquar.com, enabling us to take-up further for resolution assistance
Geyser is not working
Jaquar Customer Care's response, Nov 14, 2017
Verified Support
Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on service@jaquar.com, enabling us to take-up further for resolution assistance

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