[Resolved] Jaquar — after sales support | |||
Greeting form KATHKARMA!!! This is a little info about us... We're an Architectural and Interior design company based in Agra and operating pan India since 1996. We're one of your delighted promoters for a very long period of time. Unfortunately not anymore for now!!! This is just because of your service agents who had failed to serve time and again. Your service personels are not keen to work upto the reputation of your brand name! This is in respect to the above mentioned subject. Please note your service agent has failed to serve our own premises on a service call registered wide complain number[protected] dated 30th May 2019 (Screenshots of which are attached for your kind persuation) since today, when called upon to inquire they didn't responded professionally. On 31st of May 2019 a complain was made on customer care number about service personel quality. We we're assured to be contacted by your state service coordinator soon enough and the matter will be taken with utmost priority, but of late 72 hours of the turn up time of service has gone passed and neither of the personel has felt any responsibility as of since today. We hereby feel like taking upto other brand in business for promotion. And for sure we'll be going around with negative feedback as concerned with your services. Was this information helpful? | |||
Jul 18, 2019 Complaint marked as Resolved Jaquar customer support has been notified about the posted complaint. Verified Support Jun 17, 2019 Jaquar Customer Care's response Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
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I request you to guide me to get this changed from the same shop.