Jaquar Complaints & Reviews

Sir,
I purchased jaguar, s faucets and other sanitary items from co's authorized dealer: jain sanitary stores sec 7c madhya marg chandigarh on dated[protected] with co's 10 years warranty certificate for my new house but these sanitary items were fitted in oct 2015 later after completion of construction work of the house. These 3 faucets gradually got discoloured & rusted in 2018. Complaints were filed online with co's customer care...

I have complaints in flush caps of my 2 bathrooms. When i press the flush its cap came out and fell on the ground. Lhave complaint about it 5 times. Then jaquar technician came and told me company does not provide the warranty for finished goods. But when we purchased it we told us about 10 years warranty. I have bill but they don't want that. I purchased it for 3450 and they told me about 2000rs for one flush cap only. Only it's inner black...

Your attendant (Faisal-[protected]) attended the complaint no. 00351148 on dt. 12/04/19 (Complaint made on 10/04/19, prashant singh) regarding dripping & cold water handle false orientation, the following are the problems now :

1. The person ruthlessly beaten up the faucet to open it up with hand plier
Making it look dented from all over moreover after damaging one of its
Part "o" type behind handle, he put...

Dear sir/madam,

Very good morning,

Kindly please depute a technical team to attend defective soap dispensers (Sensor operated), qty 05 nos. Of anubhuti coach lavatory fitted in shatabdi express of indian railways at mumbai central at the earliest, view passenger complaints on higher side. Jaquar soap dispenser are fitted in indian railways train coaches of premium trains, so please treat this as urgent and...

Dear sir,
My registered id no.- [protected]
Rajendra kumar khandelwal

I had a complaint for leakage in my tap today.
The service person came today and changed the spental of the tap.
Then he asked for money of 510/- but he was not giving the bill.
Then i asked him for the bill he said that he will give the bill tomorrow. But he wants money today only.

Then i didnt accept what...

The fittings in kitchen and bathrooms like sink cock, stop cock and stop cock are continuously dripping which needs repair/replacement and are under covered warranty. The leaking stops when a finger pressure is made on top of the cocks. The stop cock fitted with wash basin is not working and seems to be jammed. The water is wasted due to continuous dripping from the taps....

Respected sir /ma’am

I chose jaquar products for my bathroom’s fittings which has a warranty of ten years.
There were some faults in my cp fittings and concealed cisterns.in reference to which i complained on the customer care number to resolve the faults on the date 1st december, 2018 with the reference number 01073089. But till date no action has been taken to resolve the faults.
So i again complained...

Hi,

I had installed 3 jaquar shower enclosures in my house about 2 years ago. And about 6 months ago in oct, 2018, the shower glass panels started becoming loose. Called jaquar customer care and opened ticket for service. I was ready to pay for the service. However no actions were taken by jaquar customer service. And the ticket was closed without my knowledge.

I called up again the following month and opened...

We would like to file a complaint on the quality of jaquar's products. We started using their product in June – 2018. And problems started arising within a month (i.e. by July -2018), and so we contacted the customer care ([protected]) many number of times, and raised support tickets in registered service call and after a lot of follow-ups, one of your people has visited us twice in person and checked on, but still, we didn’t get a solid...

I from kerala, kollam district. I am contacting jaguar service for the last 4 days, day before yesterday he told he will come on the next morning. Next noon i called him he told he is on the way. Yesterday when i called him he told will reach within half hour. Now also he didn't reached. No calls nothing. Now its been 4 days he is trying to make me fool.

His phone number is +91 [protected]

I am waiting for a positive...

My self mahesh, from ongole .
we are using jaquar company sanitary products for our mall & multiplex every product good except urinal sensors. we are facing too much problem with sensors some times sensor working immediately some time not working, one of my technician enquired at nearest delar but we are not getting proper response from them. so we are expecting service from good expert from your company ...
**********ASAP***************br...

I created a service request on 9th march'19 for my bathroom fittings in chennai. The reference number is 00243897. Today is 17th march'19 and no one from jaguar chennai responded for the service request. I have been calling and escalating to call centre every day and they use to conference the chennai coordinator and area manager every time and they assure their engineer will attend the issue on same day.

Such a pathetic and...

Led strip light with driver in many quantity are used in our house which was purchased under two years warranty. But the product quality is very poor.in only 2 -3 months several number of strip light and driver has been replaced under warranty. Only replacement is not the solution because for replacing
The item there are too much problems. First electrician charges to take off the item, then a person for getting item replaced from...

I purchased a health faucet flushing system 573 for rs. 1320/- on 21/12/2016 vide bill no. 13438 from parnami sales corporation, nit, faridabad. The product has a warranty certificate of 10 years. But i regret to point out that the product is not working properly from the very beginning and despite 4 times visit by your technicians it has not been set right.
Now the technician of your company has asked for amt. Of rs. 975/- for replacement...

We purchased above mentioned item on 14/07/2018. Before two times repair wasdone by local representative. Again problem is being repeated & this is the 3rd time, & made a service request on 1/3/2019 through phone call to c. C. Ref:no:[protected]. Problem is not yet rectified. Local people are not responding.
Kindly do the needful and rectify the problem, or i'll have to raise a dispute against this.
Thank you,
P. V. Durga...

I had lodged a complaint with respect to sound problem in my geyser for which the engineer had visited on 09/02/2019 and he has told us to replace a part known as element within 2 days. But from that date i am continuously contacting the company and even service centre they are just giving assurance and nothing else. Kindly resolve the problem.
I had also provided the job sheet but nothing had been done.

SERVICE CALL...

I had lodged a complaint with respect to sound problem in my geyser for which the engineer had visited on 09/02/2019 and he has told us to replace a part known as element within 2 days. But from that date i am continuously contacting the company and even service centre they are just giving assurance and nothing else. Kindly resolve the problem.
I have also provided the job sheet but nothing had been done...

Hellow i dhaval patel from surat, gujarat. As all others know, "jaguar" is the best company which provide the best utility accessories compare to others. The only problem i am facing with unethical behaviour of your pmc person. Before one hour your person came for servicing due to some reason i had to talk with a person who is in the pmc office in surat. During the conversation that person used very abused language. I am sorry to say but...

We have been using jaguar for quite a long time. We were initially very satisfied with the service but now the service that we are receiving is very poor. We had complained about that our pipe has broken but received no service. They had said that we would receive our service in 72 working hrs or so but got nothing. Jaguar is a very reputed company and we expect a very good service from them. But whats happening is contrary to our expectations....

Complaint request id 00163508
Complaint log date 13th feb 2019
Follow up taken date to resolve the issue with customer care centre three times on 18th feb every time get call pick up by different executive and pass it on to senior executive and letter on they confirmed that your request has been assigned to area service centre mapped to airoli navi mumbai area. On third call they have given contact no[protected] and given...