Submit a Complaint
Claimed

Jaquar Complaints & Reviews

jaquar.com
1.2
Updated: Apr 16, 2026
Complaints 1654
Resolved
361
Unresolved
1293
So far, so good. Jaquar is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jaquar will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Jaquar

Having problems with Jaquar?

File a complaint and get it resolved by Jaquar customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Other
Jaquar

Jaquar reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Amit Sata
May 23, 2022
Report
Copy

Address: 301 ARCHANA APARTMENT, 10/12 JAGNATH PLOT, BEHIND KATHIYAWAD GYMKHANA, RAJKOT 360001

Jet spray
Jaquar customer support has been notified about the posted complaint.
May 23, 2022
Updated by Amit Sata No phone call
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Amit Sata
    May 23, 2022
    Report
    Copy

    Address: 301 ARCHANA APARTMENT, 10/12 JAGNATH PLOT, BEHIND KATHIYAWAD GYMKHANA, RAJKOT 360001

    Jet spray handle broken
    Jaquar customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sumit21081993
      from Noida, Uttar Pradesh
      May 23, 2022
      Report
      Copy

      Water flowing frequently
      Jaquar customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jassi9
        from Yamuna Nagar, Haryana
        May 22, 2022
        Report
        Copy

        Address: 45-B professor colony Yamuna nagar

        My diverter of jaquar company is not working properly
        Jaquar customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Anand Jayapandian
          from Chennai, Tamil Nadu
          May 20, 2022
          Report
          Copy

          Address: #31, Sowmya Nagar , Perumbakkam , Chennai

          I ve been trying to complain regarding Kitchen mixture taps adjacent to sink . Normal plumbers are unable to fix as it is getting loosened frequently. Need only specoal plumbers from jaguar . But online number for complaints given always says executives are busy and unable to file a complaint for more than 3 months. Very poor service from Jaguar. I regret for buying jaguar products
          Jaquar customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Aarav Tandon
            May 19, 2022
            Report
            Copy

            Address: 23/23chowk ganga das rani mandi

            Wash basin tap is broken
            Jaquar customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Subham Bhatter
              May 12, 2022
              Report
              Copy

              Address: Kolkata

              I had submitted a complaint on 10th May with Jaquar regarding a defected flush system in the new bought toilet set up. The service was not provided within the given timeframe. We called them again today on May 12 and we were assured that the said service would be done within that day itself. Now when I called the customer care regarding the issue not have been solved, I was put on hold for more than 30 minutes and the only response I got was that I was at fault. Nivesh Singh who is the Area Head of Jaquar in Kolkata was so adamant and he made a false claim saying the service guy had come down on 10th May itself when no one had been there and then he refused to admit the there was negligence from his side. He had the wrong number for the service, the complaint was filed with the correct number, there was issue on his side of things. He had taken down the wrong number and was being rude about it.
              Jaquar customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                srini1956
                from Chennai, Tamil Nadu
                May 10, 2022
                Report
                Copy

                I am a resident of 12 Manickam Nagar 4th street Noothenjeri Chennai 126
                I bought two wall mounting closets 3 years ago and ever since I bought it it is not working every two months I have spent money on replacing the cover plate and some interior parts My experience is very bad Now again it is not working for past 10 days anbd I am unable to contact hotline Repair it at the earliest
                Jaquar customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  ttelles
                  May 5, 2022
                  Report
                  Copy

                  Address: 195 Casa Buena Drive, Corte Madera, CA 94925

                  My Jaguar is still under warranty and the backup camera has been out of service since January 2022. The dealer service department has continuously informed me that the problem is the supply chain for parts is slow. I would like the dealer service department to offer improved service and if they cannot get the part to then replace the entire camera unit.

                  This is also a safety issue that Jaguar should consider.

                  The Jaguar service department is located at the following address:
                  195 Casa Buena Drive, Corte Madera, California 94925
                  website: www.marinluxurycars.com
                  Jaquar customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    compjaquar
                    from JAIPUR, Rajasthan
                    May 4, 2022
                    Report
                    Copy

                    Address: Jaquar Service Center, Vaishali Nagar , Jaipur

                    I am a resident of Rangoli Gardens, Jaipur, 2107 Block 27. On 20 Apr had submitted a complaint from my registered number [protected] for leaking taps. This was nearly two weeks ago. The service pers came next day and went back saying that parts will need change. He never turned up. After two days on 26 Apr again submitted a complaint at toll free No. Again the fellow came and went back saying parts will need change ( name Hemant) . We tried to contact the center at Jaipur and spoke to Mukesh Choudhary ( [protected]). This was on 27 Apr. He said that parts will come on 02 May. Today again we are trying to connect with him, but no response. The entire dealing is within the said warranty period.

                    This is really disappointing . 12 days and issue remains unresolved!!!
                    Jaquar customer support has been notified about the posted complaint.
                    May 06, 2022
                    Updated by compjaquar                     Issue still pending.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sanjayrdas
                      from Ernakulam, Kerala
                      Apr 30, 2022
                      Report
                      Copy

                      There is a replacement closet approved for SKER 01/21-22/E 1177 after a manufacturing defect was noticed in a Jaquar closet installed at my home in Jan 2022.

                      We have been contacting the local dealer for 3 plus months about this closet which had a manufacturing defect and no replacement sent to the dealer Paittakulam Marbles and Granites.

                      Last week replacement sent to dealer is again a different cheaper option and not the original.It is back to company again for replacement.Now it is reaching almost 4 months with no resolution.
                      Jaquar customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Akshita Gulati
                        Apr 28, 2022
                        Report
                        Copy

                        Theres a continious leakage in water jet of toilet seat.
                        Jaquar customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rajul_Saxena
                          Apr 27, 2022
                          Report
                          Copy

                          I had purchased new jaquar 3-1 wall mixture, which is continuously leaking, Raised complaint # 00435539 with customer care around 3 weeks back. Jaquar service person had visited and confirmed that item is defective and will be replaced, Since then there is no action on my complaint & its more than 3 weeks now, Whenever I call service person he says they are waiting for approval from Jaquar. This is pathetic, new item should be replaced immediately without causing inconvenience to customer.
                          There is no use of paying premium price and buying Jaquar products if there is no after sales service.
                          Jaquar customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bshekhawat
                            Apr 27, 2022
                            Report
                            Copy

                            Address: Lucknow

                            I would like to inform you that I had purchased like 4 toilet seats from jaquar recently and out of 4 toilet seats 3 seats cover has broken I don’t know what goes wrong with the jaquar products being a well known brand we as a customer trusted you but no one is interested in their customers concern after selling product once. We tried calling jaquar so many times nothing happened they just said we don’t know you have to buy another seat cover by yourself as well as it will take around 2 months to get that seat cover in stock.
                            Jaquar customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              NISHANK BHARDWAJ
                              Apr 24, 2022
                              Report
                              Copy

                              We purchased a Toilet seat in month of March 2022, within a month seat cover has broken (images attached), quality of product was not upto mark. Company claim to give 1 year warrenty on seat cover but now not looking into same, clearly product was defective. Please look into same
                              Jaquar customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sunkara Ramesh Babu
                                from Guntur, Andhra Pradesh
                                Apr 22, 2022
                                Report
                                Copy

                                Address: Guntur, Andhra Pradesh

                                On[protected] I had purchased 2(two) Jaquar. Single piece closet toilet seats from Jayalakshmi Engineering Company, D. No 6-16-27, Kalpana Towers, 16/1, Arundelpet, Guntur-522002and installed one on[protected] . The flush of toilet is not effective . This was already informed to the salesman of the shop. He assured a company technician will come and rectify the problem. But none turned up to fix the problem. I hope and wish an immediate action by the concern company authorities to take action for rectifying the problem to the assured level (as assured by the selling agent).
                                Jaquar customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  GSanjeev
                                  Apr 15, 2022
                                  Report
                                  Copy

                                  Address: Delhi-110078

                                  I recently bought Jaquar fittings and following are the observation:

                                  About shower panel
                                  (1) The noise level is high, there is a loud sound of rushing water inside panel,
                                  (2) The panel moves here & there with little touch,
                                  (3) The flow direction printed on the panel is too small and in grey colour, this can not be seen while taking a bath. It should be in colour.

                                  About seat:
                                  (1) There seems to be some manufacturing defect. The waste material sticks to the seat and we have to throw a lot of water to clean it. The seat should have been made with non-sticky material.
                                  Jaquar customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kumara Swamy S
                                    Apr 15, 2022
                                    Report
                                    Copy

                                    Address: 3rd cross Rajadhani layout Adakamaranahalli

                                    Sir I purchased all my bath fittings from K.S.R Ceramics authorised dealer for jaguar in the year 30/04/2019.All are in good condition except The wash basin Tap mentioned above which started leaking in the year 2021.
                                    I called customer service and representative attended on 18/03/2021 changed spindle of the Tap ensured their will be no problem.
                                    With in few months the same Tap started leaking again, once again I called customer service and representative attended and saying Spindle to be changed.
                                    How many times should I pay for the same problem for same Tap.
                                    I request you to resolve the issue as early
                                    Jaquar customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      U
                                      Umesh Dagar
                                      Apr 15, 2022
                                      Report
                                      Copy

                                      Tap is continously flowing
                                      Jaquar customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        prasad.arvnd@gmail,com
                                        Apr 14, 2022
                                        Report
                                        Copy

                                        Address: B-901, Surya Vihar ,Dundahera, GURGAON-122016016

                                        Right hand side, opening/closing Valv is not functing.

                                        - Need replacement of plunger.
                                        Jaquar customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Rudradweep
                                          2.5
                                          (4)
                                          ACM Global Technology
                                          1
                                          (18)
                                          North Bihar Power Distribution Company [NBPDCL]
                                          1
                                          (753)