[Resolved] Jaquar — I am complaining about jaquar shower enclosure door | |||
I am very much disappointed with jaguar, i had ordered directly with jaguar shower enclosure door, but unfortunate they put it wrong, i have complained immediately but since 14 september problem is not yet solved. Guy named jafar is very unprofessional, he is private plumber and jaguar sent him to install the shower door but he did not know how to put it, very sad unprofessional person came to install. My complain numbers are 702136 and 782931. I hope jaguar will solve the problem and keep my trust alive. I have one another big project and i was considering jaguar but now i am also considering grohe, kohler etc. I am regretting why i spent 30000 rupees for jaguar door, i should have put 1000 rupees curtain and that is it without wasting my so much time. I request jaguar pls solve the problem as soon as possible becoz i have spent 4 lakh for bathroom and this is not correct that jaguar put shower door and my bathroom gets all wet. Complain number 702136 and 782931. I hope that i don’t have to visit to consumer court. Was this information helpful? | |||
Dec 9, 2017 Complaint marked as Resolved Jaquar customer support has been notified about the posted complaint. Verified Support Nov 06, 2017 Jaquar Customer Care's response sir, Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance | |||
4 Comments | |||
Comments
Having leackages in tapes & wall mixtures at golden mahal and golden tower
42, laxminarayan society, ved gurukul road, near dabholi char rasta, surat
mobile no:[protected]
[protected]
i have no debit card
42, laxminarayan society, ved gurukul road, near dabholi char rasta, surat
mobile no:[protected]
[protected]
i have no debit card
42, laxminarayan society, ved gurukul road, near dabholi char rasta
mobile no:[protected]
[protected]
i have no debit card
42, laxminarayan society, ved gurukul road, near dabholi char rasta, surat
mobile no:[protected]
[protected]
i have no debit card
42, laxminarayan society, ved gurukul road, near dabholi char rasta
I had pathetic experience with jaguar.
I had ordered bathroom glass cubicle of 900 mm from one of the dealers in delhi but by mistake the person made the bill and sent the cubicle of 1200 mm which we didn't notice before they delivered. I have not even opened the box and it is in completely packed state and I have the bill and everything but still the dealers is refusing to exchange it. Also I have called jaguar customer care so many times but I m getting no help from the jaguar team or the dealer. Whenever i call the jaguar customer care they keep transferring the calls to service or sales and purchase department. And finally when I was able to file the complaint then I got their response as " jaguar sales support team declined to replace". I have never experienced such problem with any of the other companies. This is so unprofessional. I seriously regret to order from jaguar and spent 25k. I will never recommend jaguar to anyone.
I hope jaguar solves my problem asap and keep the trust alive of all their customers else I need to file the complaint in the customer court.
I had ordered bathroom glass cubicle of 900 mm from one of the dealers in delhi but by mistake the person made the bill and sent the cubicle of 1200 mm which we didn't notice before they delivered. I have not even opened the box and it is in completely packed state and I have the bill and everything but still the dealers is refusing to exchange it. Also I have called jaguar customer care so many times but I m getting no help from the jaguar team or the dealer. Whenever i call the jaguar customer care they keep transferring the calls to service or sales and purchase department. And finally when I was able to file the complaint then I got their response as " jaguar sales support team declined to replace". I have never experienced such problem with any of the other companies. This is so unprofessional. I seriously regret to order from jaguar and spent 25k. I will never recommend jaguar to anyone.
I hope jaguar solves my problem asap and keep the trust alive of all their customers else I need to file the complaint in the customer court.
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Private person JAFAR came to my house he is very rude person if I knew he is private person I would have not let him enter in my house, this is cheating from a company like Jaquar.
JAFAR put shower enclosure door and it is leaking. Immediately after one day of installation i complained but since 14 September no official meaningful action is taken from the company to solve the issue. Reference numbers 702136 and 782931.
I just want to let you know Jaquar I will not leave this issue without solving as I have spent 4 lakh for bathroom, even if it takes me 10 years but at the end I will get compensation through consumer court,
If my issue is not solved as soon as possible, first I am going to publish article on magazine, newspaper, and then rest follows.
It has costed me lot of time since 14 September .
I am as much busy as your director RAJESH MEHRA.
Hope you will look into the matter and do keen observation on my case number- 702136, 782931
Thank you very much