Jaquar — kitchen sink tap leakage

Radhakrishnan E M

from Kunnamangalam, Kerala

Address:

NUT STREET P O vatakara, Kozhikode, Kerala, 673104

I had complained about the leakage of tap through the dealer m/s. Inter dec vatakara. Kozhikode district on 19th july 2019 they in turn intimated customer service centre jaquar. Jaquar messaged me in 25th july about the visit of authorised service personal. On 29th july i contacted customer care. After several phone calls customer care diverted the call to their ernakulam office. From there onr mr. Sreedharan introduced as customer care official promised me that technician will call on you to-day or at least tomorrow and told me that it is due to acute staff shortage the delay was caused. But to my regret nobody called on me or attended the work till date i. E. Till 8th august.

What a good customer service?

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Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2019

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

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Comments

Chetanbhai soni

from Delhi, Delhi

I have purchase your product jaguar Senitaryware... Water flow very slow

a1103

from Mumbai, Maharashtra

Flush valve of bath room is leaking from push button as shown in video and photo. Due to leakage valve is getting rusted and leakage is increasing. This makes the bath room always wet and likely to met accident due to slippage. Same may please be rectified.
Regards,

Ramphal Verma
(m) [protected]

Krishmurthyl

from Chennai, Tamil Nadu

I had purchased a 140 ltr geyser for my house which has 5 bathrooms so that it will be a single heating system. It was working fine till last 2 months. The Geyser is drawing more power to heat the water now. As soon as the geyser is connected to power the meter reading jumps and draws power continuously due to which the power bills are high.