[Resolved]  Jaquar — poor service - unresolved complaint

Address:

Kolkata, West Bengal, 700023

On 20th november 2017 i complained about a leaking faucet bought on 14th november 2017. My complaint was registered at the call center ref # 906955 at around 4 pm by jai. I was visited by 3 technicians over the next 5 days for 1 hour duration's each to repair the tap and the final conclusion was that a part needed to be replaced. This decision was taken on the 25th after the "senior technicians" visit and speaking with the area in-charge eastern india mr. Abhishek. I was promised that by 27th the repairs would be completed. Post that i have called the call center 5 times with no luck as i am always transferred to abhishek who promises to send somebody but does not. He does not respond to my phone number from the last 7 days unless i call from the customer care. Today 6th december 2017, i called him from another mobile to which he responded but disconnected when i introduced myself.
When can i get service