[Resolved] Jaquar — service ref no 779607 dated 10nov'2017

 
9 Reviews
Lucknow, Uttar Pradesh, India
 Dhirendra Singh Chauhan on Dec 26, 2017
I have installed jaquqr fittings in 6 toilets of my house completed by the end of 2011. Lever of one of the diverter, which is rarely used, was never peferctely tightened despite the efforts of plumber again and again. After some time the concealed cistern, which was rarely used, was also leaking. I called on toll free no for the repairs required and service / cleaning of all the fittings. Authorised representative of jaquar visited, who cleaned the cistern, tightened the lever and assured for servicing for some time later, but he never turned up. The lever of diverter dropped again.
Again on 10th of nov 2017 i called on toll free no for following -
1. Repair / replacement of lever of the diverter.
2. Repair of the concealed cisterns.
3. Service of all the fittings.
So far, no one has visited. During this time one of the faucet's flexible pipe is also damaged.
Kindly look into the matter and rectify otherwise there is no meaning of warranty and service.
D. S. Chauhan
(For mrs uma singh)
5/187, vipul khand, gomti nagar, lucknow - 226010
Mob: [protected]
Complaint marked as Resolved Feb 4, 2018

Complaint Status


[Dec 26, 2017] Jaquar customer support has been notified about the posted complaint.
Verified Support
Jaquar Customer Care's response, Jan 04, 2018
Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
Complaint comments  8 Comments     Updated: Share0Tweet0

Comments

We are using your Company made mixtures at our hotel since long and we are facing some problem with mixtures we have with us. Lickage and Mixture problems are there and we are not getting good services from your end. kindly do the needfull as soon as possible so that we can trust on your services.
Meine jo flat Lia hai waha aapki company ka saman hai pluming mein aur yaha par nal mein se pani nahi aata Kyu ki tap block ho gaya hai flush chal nahi raha properly and Wo leakage hai aur dusra ye ki pluming mein water on off cock block ho gaya hai totally ... Kya kare bolo abhi
Flush valve is not working easy and little water is going continuous
Water tap in the kitchen is playing when its either opening or closing.
Toilet flash is not working
We have recently installed jaquar bath fittings few months ago. They have not been working properly. We have complained but no one is responding since weeks

Let us know how and when the same can be resolved
Sensor urinals -4 nos. are not working in Saint Gobain Company, Sriperumbatur industrial estate, chennai
We have flush valve of comebord( toilet sheet) of jaguar make..
please allote the technical personal for repairing.
old valve is not working properly we were facing more problems .
Thank You
Regards
Prafull-[protected]
RSA Industries Pvt.Ltd.
Plot No-E-8/1, Hingana MIDC, Nagpur

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    Jaquar - service ref no 779607 dated 10nov'2017