Jaquar — tap in my bathroom

Address:Pune, Maharashtra, 411045

Hi,
Tuesday last week I did a call to customer care service centre, and they arranged a repairing guy for stopping the flow of water in my washroom and also to repair the mixer part.
Service guy did came that day but stopped the water flow and told me that he didn't have mixer to be fixed in tap.

So, he told me that he will come tomorrow, but he didn't arrived, then I made lots of calls and he didn't resonded.

After lots of call I again started calling service centre, and they promised me that they will send someone urgently..but no one came.

Finally yesterday, i got this repaired by my own spending 1600 Rs.
Customer care of Jaquar is pathetic and even the servicing guys are not professional.

I would request to you please take necessary actions
Was this information helpful?
No (0)
Yes (0)
Jaquar customer support has been notified about the posted complaint.
Complaint comments 

Comments

The flush is not working properly... it needs to be kept pressed for long to flush out...
Compalin number:00155897

we have make complain for jaquar push button flush issue at our washroom
on 17th feb-2018 till date this complain was not solved out .

we are facing problem due to your worst service.
Here i am using jaquar flora wall mixer 3in1 but it is not working properly there are 3 handle on mixer. One handle is totally free it is not working some time it work and some time not
So it is humble request to you please solve my problem i am very irritated with your product
Suraj vinayak
Contact no. [protected], [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jaquar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1645
    Pending
    76
    Resolved
    361
    Jaquar Phone
    +91 12 4474 6800
    Jaquar Address
    Plot no 306, Udyog Vihar, Phase II, Gurgaon, Haryana, India - 122016
    View all Jaquar contact information